---
title: 'Hedging Relationship Manager at Convera'
canonical: 'https://feeny.ai/job/hedging-relationship-manager-convera-london-sehg072enrxm'
type: 'job'
last_seen: '2026-09-10'
---

# Hedging Relationship Manager at Convera

- **Company:** Convera
- **Location:** London, United Kingdom
- **Posted:** 2026-06-25
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.eu.greenhouse.io/convera/jobs/4897897101

## Job description

Hedging Relationship Manager

Location: London

Reporting: Reporting to the Manager Portfolio Management UK

We’re looking for a Relationship Manager to manage and grow a portfolio of SMB clients by delivering a service experience that blends human expertise with self-service capability.

This role is ideal for someone with 5+ years of experience in B2B sales or account management who is ready to take ownership of a portfolio, deepen client relationships, and make a tangible impact on business growth and client success.

The Role:

As a Portfolio Manager, you will be responsible for managing and growing a portfolio of high-value business clients, acting as a trusted partner throughout their journey with Convera. You’ll combine relationship management, commercial ownership, and strategic problem-solving to help clients navigate international payments, foreign exchange, and risk management solutions.

The foreign exchange and international payments landscape is fast-moving and complex. Our clients rely on us to help them manage cross-border transactions efficiently while delivering the right balance of digital self-service tools and expert support. In this role, you’ll have direct responsibility for driving revenue growth, retention, and client engagement across your portfolio.

## Key Responsibilities

Portfolio Management & Client Growth

- Own and grow a portfolio of upper SMB clients, building strong relationships with key stakeholders and decision-makers.
- Develop a deep understanding of each client’s business, objectives, and international payment requirements.
- Act as a trusted advisor, identifying opportunities to deliver additional value through Convera’s products and services.
- Drive portfolio retention and expansion through proactive relationship management and regular client engagement.

Business Development & Revenue Generation

- Follow up on inbound leads and proactively engage prospective clients through phone, email, LinkedIn, and other communication channels.
- Identify opportunities to increase wallet share and generate incremental revenue across your portfolio.
- Build and maintain a healthy pipeline of opportunities while executing against revenue and activity targets.
- Collaborate closely with Business Development Managers to support the onboarding and early-stage development of new clients

Solution Selling & Client Enablement

- Deliver tailored solutions across foreign exchange, international payments, and risk management products.
- Help clients maximise the value of Convera’s platform by promoting self-service capabilities while providing expert guidance when required.
- Educate clients on market developments, product enhancements, and solutions that can support their business objectives.
- Support clients in adopting new technologies and digital tools that improve efficiency and drive better outcomes.

Operational Excellence

- Execute a disciplined commercial playbook, balancing proactive outreach, pipeline management, client engagement, and portfolio reviews.
- Maintain accurate client records and activity tracking through CRM and sales enablement platforms.
- Leverage technology, data, and AI-powered tools to improve productivity and client outcomes.
- Ensure compliance with internal policies and regulatory requirements.

What We’re Looking For

We’re looking for a commercially minded relationship manager who combines strong client engagement skills with a disciplined, results-driven approach.

You enjoy building long-term partnerships, understand how to uncover growth opportunities, and are comfortable managing a portfolio with revenue responsibility. You’re proactive, accountable, and confident working independently while collaborating effectively across teams.

You’ll thrive in this role if you:

- Take ownership and are motivated by delivering measurable results.
- Have a strong commercial mindset and enjoy identifying growth opportunities.
- Balance relationship-building with disciplined activity management.
- Are comfortable operating in a fast-paced, target-driven environment.
- Embrace technology and continuously look for smarter ways of working.
- Communicate effectively with stakeholders at multiple levels within an organisation.

Required Experience & Qualifications

Must Have

- 4+ years of experience in B2B sales, account management, or relationship management.
- 2+ years of experience within cross-border payments, foreign exchange, financial services, or a related industry.
- Strong understanding of customer buying journeys, ideal customer profiles (ICPs), and stakeholder management.
- Demonstrated experience managing a portfolio or book of business with revenue and/or quota responsibility.
- Experience using CRM platforms and sales enablement tools such as Salesforce, Gong, Highspot, or similar technologies.
- Strong digital literacy and a passion for leveraging technology and AI tools to enhance performance.
- Fluent in English

## Nice to Have

- Experience selling foreign exchange risk management products, including options and hedging solutions.
- Knowledge of the local SMB market and business landscape.
- Experience working within international payments, fintech, banking, or treasury-related environments.

## About Convera

## Company Overview
- **One-liner**: Convera provides cross-border B2B payment and foreign exchange solutions, processing over $190 billion in annual turnover for tens of thousands of businesses worldwide.
- **Entity Type**: Private (owned by Goldfinch Partners, LLC and The Baupost Group, LLC)
- **Headquarters**: United States (global offices in 31 cities across 19 countries)
- **Founded**: 2021 (rebranded from Western Union Business Solutions)
- **Founders**: Not applicable (corporate spin-off; CEO Patrick Gauthier)

## Core Business
- **Primary industries**: Cross-border payments, foreign exchange (FX) risk management, financial technology (fintech)
- **Target customers**: B2B – small businesses, mid-market enterprises, educational institutions, financial institutions, law firms, manufacturing firms, non-governmental organizations (NGOs)
- **Mission or purpose**: “To push payments into the future by making them safer, faster and more accessible around the world – ensuring customers unlock the full potential of digital commerce.” [convera.com/about-us](https://convera.com/about-us/)

## Products & Services
- **GlobalPay Platform**: A secure digital platform to send and receive international business payments in over 140 currencies across 200+ countries and territories. Integrates with ERP systems via API. Available also for student payments. [convera.com](https://convera.com/)
- **FX Hedging Solutions**: Forward contracts, FX options, and FX swaps to help businesses manage currency risk and stabilize cash flow. [convera.com/about-us/about-convera-faq](https://convera.com/about-us/about-convera-faq/)
- **Multi-Currency Virtual Accounts**: Hold and manage balances in multiple currencies without needing foreign bank accounts.
- **Specialized Industry Solutions**: Tailored payment workflows for sectors including education, legal, workforce payments, and manufacturing. [convera.com](https://convera.com/)

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Processed over **USD 190 billion in turnover** in 2025; annual total payment volume exceeds $170 billion. [convera.com](https://convera.com/)
- **Notable Investors / Partners**: Owned by **Goldfinch Partners, LLC** and **The Baupost Group, LLC**; payment network of over 50 bank partners and 500+ bank accounts. [convera.com/about-us/about-convera-faq](https://convera.com/about-us/about-convera-faq/)
- **Growth Signals**: 1,900+ employees across 31 global offices; expanded from Western Union Business Solutions heritage with significant reinvestment in technology and product innovation; tens of thousands of active customers worldwide. [convera.com/about-us](https://convera.com/about-us/)

## Competitive Advantages
- **Decades of FX expertise** combined with modern payments technology (API integrations, ERP connections).
- **Extensive network**: Direct bank relationships in over 200 countries/territories, supporting 140+ currencies.
- **Rigorous compliance and fraud prevention** (regulatory and security certifications not explicitly detailed but emphasized).
- **Comprehensive hedging toolkit** (forwards, options, swaps) – rare for non-bank providers to offer such breadth.
- **Scale & stability**: Backed by major private equity owners and processing high-value daily transactions.

## Strategic Focus
- Continuing to invest in **product innovation and technology** to make cross-border payments faster, simpler, and more transparent.
- Deepening **industry-specific solutions** (education, legal, NGOs) and expanding direct integrations with enterprise resource planning systems.
- Growing **payment network capabilities** (including emerging payment rails like SWIFT Go, RTGS, ACH, SEPA) and expanding multi-currency collection options.
- Strengthening **global compliance and risk management** to serve regulated customer segments.

## Why Work Here
- **Culture**: “Growth-minded, results-oriented people with big ideas” – emphasis on collaboration, innovation, and customer-first mentality. [convera.com/about-us/careers](https://convera.com/about-us/careers/)
- **Work flexibility**: Hybrid and remote options available depending on role; “Work From Home” listings in job board. [job-boards.eu.greenhouse.io/convera](https://job-boards.eu.greenhouse.io/convera/)
- **Global footprint**: 31 offices in 19 countries, offering truly international career mobility.
- **Benefits**: Comprehensive global benefits including health & wellness (medical, dental, vision), mental health support via EAP, retirement/pension plans, flexible paid time off, wellness days, and paid volunteer day. [convera.com/about-us/careers](https://convera.com/about-us/careers/)
- **Meaningful work** : Helping businesses navigate global trade and payments, with a mission that combines technology, commerce, and social good.
- **Growth opportunities**: 59 open roles listed (as of search date) spanning engineering, sales, business development, and operations across multiple locations. [job-boards.eu.greenhouse.io/convera](https://job-boards.eu.greenhouse.io/convera/)

## Sources
1. [convera.com/about-us](https://convera.com/about-us/)
2. [convera.com/about-us/careers](https://convera.com/about-us/careers/)
3. [convera.com](https://convera.com/)
4. [convera.com/about-us/about-convera-faq](https://convera.com/about-us/about-convera-faq/)
5. [job-boards.eu.greenhouse.io/convera](https://job-boards.eu.greenhouse.io/convera/)

## Other roles at Convera

- [Senior Account Manager](https://feeny.ai/job/senior-account-manager-convera-milan-944hsc25jd60) — Milan, Italy / Rome, Italy
- [Customer Support Associate](https://feeny.ai/job/customer-support-associate-convera-singapore-mczkj9s2q1qb) — Singapore
- [Customer Support Associate](https://feeny.ai/job/customer-support-associate-convera-pune-kaftw6cshnwj) — Pune, India
- [Senior Relationship Manager](https://feeny.ai/job/senior-relationship-manager-convera-luxembourg-v572ejxrvw1z) — Luxembourg
- [Sales Development Representative](https://feeny.ai/job/sales-development-representative-convera-chicago-c6fzzvfjmj14) — Chicago, IL
- [Sr. Account Representative (Mandarin Speaking)](https://feeny.ai/job/sr-account-representative-mandarin-speaking-convera-toronto-d4fa9m8wmj4h) — Toronto, Canada
- [Customer Support Associate](https://feeny.ai/job/customer-support-associate-convera-vilnius-x12s0h42gk43) — Vilnius, Lithuania
- [Sales Assistant](https://feeny.ai/job/sales-assistant-convera-madrid-vrq5tkyatjwy) — Madrid, Spain
- [Inside Sales Representative - Integrated Partnerships - Peterborough, UK (hybrid)](https://feeny.ai/job/inside-sales-representative-integrated-partnerships-peterborough-uk-hybrid-xjexns80zz6x) — Peterborough, United Kingdom
- [Lead Account Representative](https://feeny.ai/job/lead-account-representative-convera-hong-kong-fj2pyek733m9) — Hong Kong