---
title: 'Helpdesk Technician at Last Energy'
canonical: 'https://feeny.ai/job/helpdesk-technician-last-energy-austin-svc972s5h3wv'
type: 'job'
last_seen: '2026-09-08'
---

# Helpdesk Technician at Last Energy

- **Company:** Last Energy
- **Location:** Austin, TX
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-05
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.lever.co/last-energy/01531e92-7aa3-4c73-aa03-c48813faa14c

## Job description

Last Energy seeks a Helpdesk Technician to support the day-to-day IT needs of a fast-growing, DOE-regulated nuclear startup. This role will handle user support, new hire onboarding, and device provisioning while working directly alongside a lean IT team supporting a compliance-driven environment. This role extends beyond traditional helpdesk boundaries. As a lean team supporting a rapidly scaling company, you will be pulled into tasks traditionally earmarked for Systems Administrators or Security Analysts. The ideal candidate is hungry, self-driven, and thrives on autonomy, taking ownership of a task, researching what it actually takes to get it done right, and delivering results.

## Key Duties & Responsibilities

- Serve as first point of contact for day-to-day IT support tickets, troubleshooting independently before escalating, supporting our users
- Own new hire onboarding and device lifecycle: account provisioning, laptop imaging, and iPhone enrollment via Apple Business Manager and Google MDM, and asset inventory tracking
- Administer user accounts, access, and endpoint compliance across Google Workspace and the managed device fleet
- Document recurring issues and solutions, building out internal standards and a knowledge base as common problems are identified
- Other duties as assigned

## Qualifications

- 1-2+ years of hands-on IT support/helpdesk experience, with strong first-principles troubleshooting instincts
- Demonstrated ability to self-teach and research independently, using AI tools as an aid rather than a crutch
- Working knowledge of Windows and macOS environments, along with foundational networking concepts (DNS, DHCP, VPN, basic connectivity troubleshooting)
- Experience with Google Workspace administration and mobile device management (Apple/Google MDM) preferred
- Enthusiastic about being on-site 5 days a week

## About Last Energy

## Company Overview
- **One-liner**: Last Energy develops and deploys micro modular pressurized water reactor (PWR) power plants using a full-service, factory-built model to deliver clean, reliable, on-site baseload electricity for industrial customers and utilities.
- **Entity Type**: Private (Venture Capital-Backed, Series C)
- **Headquarters**: Austin, Texas, USA (also has an office in Washington, D.C.)
- **Founded**: 2019
- **Founders**: Founded by the Energy Impact Center (EIC), led by Bret Kugelmass [lastenergy.com/about](https://www.lastenergy.com/about)

## Core Business
- **Primary industry**: Nuclear power generation, clean energy infrastructure, climate technology
- **Target customers**: B2B – data centers, energy-intensive industrial facilities, utilities seeking behind-the-meter or on-premises baseload power [lastenergy.com](https://www.lastenergy.com/)
- **Mission**: “How to deliver abundant, reliable energy fast enough to support modern industry and economic growth” [lastenergy.com/about](https://www.lastenergy.com/about)

## Products & Services
- **PWR-20**: A 20 MWe micro modular nuclear reactor based on proven pressurized water reactor technology. The plant is fully factory-fabricated, uses proprietary steel containment, and is designed for rapid on-site assembly. Last Energy acts as designer, owner, operator, and independent power producer, selling power under long-term purchase agreements [lastenergy.com](https://www.lastenergy.com/)

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Total disclosed funding raised is **$324 M**; latest round was a **$101 M Series C** completed on July 18, 2025 [pitchbook.com](https://pitchbook.com/profiles/company/265186-36)
- **Notable Investors**: AE Ventures, Astera Institute, Chaucer Global, Dysruptek, Endowment Arm [pitchbook.com](https://pitchbook.com/profiles/company/265186-36)
- **Growth Signals**: 
  - 60 employees and growing [pitchbook.com](https://pitchbook.com/profiles/company/265186-36)
  - 15 active patents, with several recently filed for containment structures [pitchbook.com](https://pitchbook.com/profiles/company/265186-36)
  - Company status is “Generating Revenue” [pitchbook.com](https://pitchbook.com/profiles/company/265186-36)
  - Active hiring for key operational roles in Austin, TX [jobs.lever.co](https://jobs.lever.co/last-energy)

## Competitive Advantages
- **Full-service delivery model**: Last Energy designs, builds, owns, and operates its plants, removing the need for customers to develop or finance nuclear assets.
- **Proven reactor technology**: Uses standard PWR technology (not novel) combined with factory modularization to reduce construction time and cost.
- **Proprietary steel containment**: Patented containment structures improve safety and simplify siting.
- **Behind-the-meter IPP structure**: Power purchase agreements provide stable revenue while customers get reliable, carbon-free baseload power without capital outlay.

## Strategic Focus
- Scaling the deployment of micro modular reactors to meet soaring electricity demand from AI, data centers, and industrial reshoring.
- Expanding factory production capabilities to accelerate time from order to operation.
- Growing its portfolio of power purchase agreements with utilities and large energy consumers.

## Why Work Here
- **Culture**: “Dynamic and passionate team that blends fresh perspectives with seasoned expertise” — described as a fast-growing international team united by a mission to solve one of the hardest problems in energy [lastenergy.com/careers/jobs](https://www.lastenergy.com/careers/jobs)
- **Work policy**: Roles are currently on-site in Austin, TX or Washington, D.C. [jobs.lever.co](https://jobs.lever.co/last-energy)
- **Impact**: Opportunity to work on the “most important challenge of our lifetime” with tangible progress toward global clean energy goals.
- **Engineering culture**: Hands-on work with hardware, nuclear systems, and modular manufacturing; strong patent activity indicates a culture of innovation.

## Sources
1. [lastenergy.com](https://www.lastenergy.com/)
2. [lastenergy.com/about](https://www.lastenergy.com/about)
3. [lastenergy.com/careers/jobs](https://www.lastenergy.com/careers/jobs)
4. [pitchbook.com](https://pitchbook.com/profiles/company/265186-36)
5. [jobs.lever.co](https://jobs.lever.co/last-energy)

## Other roles at Last Energy

- [Procurement Director](https://feeny.ai/job/procurement-director-last-energy-austin-17bzcqq91aev) — Austin, TX
- [Quality & Test Engineer](https://feeny.ai/job/quality-test-engineer-last-energy-austin-svvn9vhqan37) — Austin, TX
- [Receiving & Inspection Technician](https://feeny.ai/job/receiving-inspection-technician-last-energy-austin-n8hqw9jqky7y) — Austin, TX
- [People Operations Lead](https://feeny.ai/job/people-operations-lead-last-energy-austin-6sqhsw7zxade) — Austin, TX
- [Business Operations Lead](https://feeny.ai/job/business-operations-lead-last-energy-austin-aajdngnhzskg) — Austin, TX
- [Technical Project Manager](https://feeny.ai/job/technical-project-manager-last-energy-austin-y796emk1pjq2) — Austin, TX
- [Senior Sales Engineer](https://feeny.ai/job/senior-sales-engineer-last-energy-austin-30nt7zvm3vf9) — Austin, TX
- [Document Controller](https://feeny.ai/job/document-controller-last-energy-austin-0jt07jqak492) — Austin, TX
- [Controller](https://feeny.ai/job/controller-last-energy-austin-gtsck49yt9q5) — Austin, TX
- [Development Associate](https://feeny.ai/job/development-associate-last-energy-austin-jjx9s2h38rfk) — Austin, TX