---
title: 'Helper manager[L5] at Coupang'
canonical: 'https://feeny.ai/job/helper-manager-l5-coupang-taoyuan-n4d4953gc2q9'
type: 'job'
last_seen: '2026-11-06'
---

# Helper manager[L5] at Coupang

- **Company:** Coupang
- **Location:** Taoyuan, Taiwan
- **Posted:** 2026-11-06
- **Last confirmed live:** 2026-11-06
- **Apply:** https://www.coupang.jobs/en/jobs/?gh_jid=8203744

## Job description

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

## Role Overview

分揀中心經理負責 Sub-HUB 分揀中心內包裹進貨量的安全、準確及高效率處理（分揀與暫存作業）。此職位的主要任務是確保貨量經過正確分揀、備貨及裝載，並能準時運送至最後一哩配送站（CAMP）。

## What You Will Do

1. 貨量處理與流程執行（Volume Flow Execution） 管理幹線運輸（Linehaul）進貨收貨流程。 確保包裹能迅速且準確地分揀至對應的出貨車輛。 確保所有貨件正確送往指定的 CAMP 配送站。
2. 人力規劃與團隊管理（Labor Planning & Supervision） 根據每日貨量需求制定並執行人力配置計畫。 管理分揀作業人員的排班與輪班安排。 處理請假申請及出勤管理。 提供績效輔導與團隊管理。
3. 安全與品質管理（Safety & Quality） 維持月台（Dock）及分揀作業區域的安全工作環境。 監督品質檢查流程。 降低分揀錯誤率，避免影響後端配送與客戶體驗。
4. 幹線運輸管理（Linehaul Oversight） 確保所有出貨車輛依照既定時程正確裝載。 監督車輛依據 On-Time Departure（準時發車）計畫與 Critical Pull Times（CPT）準時離站。
5. 庫存控管（Inventory Control） 管理與追蹤 Sub-HUB 內部包裹流向。 處理包裹異常及相關營運問題。 確保庫存與系統資訊準確一致。

## Basic Qualifications

1. 營運管理經驗（Operational Experience） 具備 5 年以上倉儲、物流轉運中心（Hub）或分揀中心（Sortation Center）的管理或督導經驗。
2. 人員與勞動力管理（People & Labor Management） 具備依據貨量需求制定輪班計畫的經驗。 曾負責員工排班管理。 具備績效管理與人員輔導經驗。
3. 幹線運輸與出貨管理（Linehaul & Dispatch Operations） 具備以下實務經驗： 進貨收貨作業（Inbound Receiving） 月台作業（Dock Operations） 包裹暫存與集貨（Package Staging） 達成 CPT（Critical Pull Times）及準時出車目標
4. 安全與品質標準管理（Safety & Quality Standards） 具備執行及落實物流現場安全規範的經驗。 曾負責品質管理措施以降低分揀錯誤率。
5. 庫存管理（Inventory Control） 熟悉包裹追蹤系統操作。 具備內部貨物流管理經驗。 能處理營運異常與問題排除。 6. 學歷要求（Education） 高中職畢業或同等學歷以上。

## Preferred Qualifications

1. 學歷背景（Education） 供應鏈管理、物流管理、企業管理或相關營運領域之學士或碩士學位。
2. 物流網絡知識（Logistics Network Knowledge） 具備以下領域相關經驗尤佳： 中程物流分揀中心（Middle-Mile Sort Center） Hub-and-Spoke 物流網絡模式 最後一哩配送站（Last-Mile Delivery Station／CAMP）
3. 流程改善能力（Process Improvement） 具備以下方法論的實務經驗或認證： Lean（精實管理） Six Sigma（六標準差） 持續改善（Continuous Improvement）
4. 數據與系統能力（Data & Systems Proficiency） 熟悉倉儲管理系統（WMS）。 熟悉人力規劃軟體。 具備數據分析能力，能進行貨量預測與營運分析。

Recruitment Process and Others

Recruitment Process

- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​

## About Coupang

## Company Overview
- **One-liner**: Coupang is a global technology and Fortune 150 company that reimagines commerce by integrating e-commerce, logistics, last-mile delivery, restaurant delivery, video streaming, and fintech services to wow customers.
- **Entity Type**: Public (NYSE: CPNG)
- **Headquarters**: Seattle, Washington, USA (global HQ); operates major hubs in Seoul, South Korea, and other locations.
- **Founded**: 2010
- **Founders**: Bom Kim (Bong-Seok Kim)

## Core Business
- **Primary industry/industries**: E-commerce, Logistics & Fulfillment, Retail, Food Delivery, Fintech, Content Streaming, AI-driven Commerce.
- **Target customers**: B2C (primarily consumers in South Korea, with growing global operations including Taiwan, Singapore, and the U.S.).
- **Mission or purpose statement**: "We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, 'How did I ever live without Coupang?'"

## Products & Services
- **[Coupang (Rocket Delivery)](#)**: Core e-commerce platform offering millions of products with over 99% of orders delivered same or next day via a proprietary logistics network. Includes Rocket Fresh (groceries) and Rocket Now (ultra-fast delivery).
- **[Coupang Eats](#)**: Restaurant food delivery service.
- **[Coupang Play](#)**: Video streaming service (original content, sports, and licensed shows).
- **[Farfetch](#)**: Global luxury fashion platform acquired by Coupang.
- **[Coupang Fintech](#)**: Payment and financial services (e.g., Coupang Pay, credit card partnerships).
- **[Coupang Logistics & Fulfillment Services](#)**: End-to-end logistics for third-party sellers and brands.
- **[Rocket Growth](#)**: SaaS-like tools and services for sellers/suppliers to manage inventory, analytics, and advertising.

## Market Standing
- **Valuation/Market Cap**: ~$25.8 billion (as of mid-2026) [LinkedIn].
- **Key Metric**: Annual Revenue of **$34.5 billion** (most recent fiscal year) [LinkedIn].
- **Notable Investors/Partners**: Publicly traded on NYSE (institutional investors include SoftBank, BlackRock, Fidelity, and others). Key partners include major global brands and local Korean suppliers.
- **Growth Signals**: 
    - Ranked **#132 on the 2026 Fortune 500**, jumping significantly [investor relations].
    - Rapid AI-driven global commerce expansion (e.g., Taiwan, Singapore, and U.S. tech hubs).
    - 5,940 employees (linkedIn data, with monthly headcount growth of +1.1% and quarterly job posting growth of +154.2%).

## Competitive Advantages
- **Fully Integrated Infrastructure**: Coupang owns and operates over 100 fulfillment and logistics centers (covering tens of millions of square feet) combined with proprietary software, AI, and machine learning to predict demand and route deliveries — a moat that competitors in Korea and emerging markets find hard to replicate.
- **Speed & Reliability**: Over 99% of orders delivered same or next day (including dawn delivery) 365 days a year, setting a bar that most global e-commerce players cannot match.
- **Customer Obsession Culture**: "Wow the Customer" is a core leadership principle, driving constant innovation to break traditional tradeoffs (speed, selection, price).
- **Startup Culture with Fortune 150 Resources**: Offers the agility and risk-taking of an early-stage company combined with the stability, compensation, and scale of a large public corporation.

## Strategic Focus
- **AI & Technology Leadership**: Heavy investment in AI/machine learning for demand forecasting, dynamic routing, and customer personalization. Actively hiring senior ML and data engineers [careers page].
- **Global Expansion**: Leveraging its Korean infrastructure playbook to enter new markets (Taiwan, Singapore) and grow its global footprint.
- **Diversification into Fintech & Content**: Building out Coupang Pay, Coupang Play, and fintech products to create an ecosystem (similar to Amazon Prime's strategy).
- **Farfetch Integration**: Turning the luxury fashion platform into a global growth driver.

## Why Work Here
- **Culture**: "Best of both worlds" — startup energy (fast decision-making, ownership, risk-taking) with the resources of a Fortune 150 company. Flat hierarchy, open culture, and a strong "bias for action" ethos [coupang.jobs].
- **Remote/Hybrid/Office Policy**: Flexible working hours and work-from-home options are available. Many roles are based in offices (Seattle, Mountain View, Seoul, etc.) with state-of-the-art amenities including cafeterias serving three meals a day, lounge spaces, and coffee/snack bars.
- **Benefits**:
    - Medical insurance for employee and direct family.
    - Paid family leave (for celebration or bereavement).
    - Learning programs (foreign languages, soft skills).
    - Global project opportunities (collaborate with teams across continents).
    - Team and company events (games, food, bonding).
- **Engineering Culture**: High-impact projects — building the commerce infrastructure of the future (large-scale AI, logistics optimization, mobile-first, search & discovery). Emphasizes "Hire and Develop the Best" and "Learn & Iterate" principles.
- **Career Growth**: Opportunities for internal rotations, upskilling, and taking on entrepreneurial initiatives within a massive scale.

## Sources
1. [Coupang Careers](https://www.coupang.jobs/en/)
2. [Why Work at Coupang](https://www.coupang.jobs/en/why-coupang/)
3. [Coupang About Us](https://www.aboutcoupang.com/aboutus/)
4. [Coupang Investor Relations](https://ir.aboutcoupang.com/overview/)
5. [LinkedIn - Coupang](https://www.linkedin.com/company/coupang)

## Other roles at Coupang

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