---
title: 'Hera Hero at Hera'
canonical: 'https://feeny.ai/job/hera-hero-hera-united-states-h16ffbp9ezy2'
type: 'job'
last_seen: '2026-09-10'
---

# Hera Hero at Hera

- **Company:** Hera
- **Location:** United States
- **Compensation:** $30–$60/hr
- **Employment:** contract
- **Work type:** remote
- **Posted:** 2026-05-18
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/hellohera/fb797d93-7647-4055-98e1-1d108ded36dd

## Job description

This is not a typical social work or nursing role. If you've felt that traditional healthcare roles have a ceiling on you, and you want to actually bridge the gaps for older adults after they leave the office or facility, Hera is for you.

An older adult gets discharged from the hospital and you already know they'll be back in 30 days. A family leaves overwhelmed, clutching a stack of papers with numbers they'll never get through. You did everything you could within the system and it still wasn't enough. We started Hera because we felt the system was letting down the generation that raised us.

Hera is dedicated care management in the community for older adults, covered by Medicare. Every family gets matched with a dedicated Hero, you, who actually has the tools, time, and autonomy to help. It’s not a 15 min monthly check-in call. It’s real, ongoing support where you see things through and families call you their Hero.

## Why Heroes tell us this feels different

- Autonomy to manage your own client load: you own your families to give them the care they deserve instead of hoping for the best
- Remote work from home, set your own flexible schedule
- Delightful technology built for you so you can focus on fostering connection with families, not fighting an EMR
- You're never alone on a case with supportive training and community of other Heroes
- No ceiling on you. We're early stage and growing fast, Heroes joining now are shaping the company.

## The Role

- 1099, 30–40 hrs/week in business hours (you set your schedule)
- $30–60 / hour: factors include experience, geography, and client load
- Serve older adults and their families in aging at home safely

You'd be a great fit if you are

- Hold an LMSW, LCSW, or RN (not required but a plus)
- Have experience in geriatric care management, hospice, palliative care, discharge planning, rehab, or hospital social work
- Love fostering connection with older adults and their families
- Are a creative problem solver who wants a job that looks different every day
- Are tech-savvy and excited by quickly evolving environments and leveraging AI to supercharge your work
- Remote - must be located in the United States

We’re on a mission to change the way we care for our parents and redefine a universal human experience. [Watch our launch video here.](https://www.youtube.com/watch?v=nUGD6cawQfk)

## About Hera

## Company Overview
- **One-liner**: Hera is a care management company that matches families with dedicated senior care experts (Heroes) who coordinate all aspects of an aging parent’s healthcare, covered by Original Medicare.
- **Entity Type**: Private (Seed stage)
- **Headquarters**: New York, New York, United States
- **Founded**: Not publicly available
- **Founders**: Jenny Lee (Co-founder & CEO), Connie Kang (Co-founder & COO), Myles Novick (Co-founder & CTO)

## Core Business
- **Primary industry**: Senior care management / Healthcare technology
- **Target customers**: B2C – adult children caring for aging parents; B2B – Medicare beneficiaries and payers
- **Mission statement**: “We only deliver care good enough for our own parents.”

## Products & Services
- **Hera Hero**: A dedicated senior care expert (licensed social worker or nurse) who manages non-clinical tasks – coordinating doctors, navigating insurance, managing medications, applying for Medicaid – all covered by Medicare.
- **Juno**: An AI “teammate” that handles documentation, billing, phone holds, and surfaces the best next action for each family, learning from every case.
- **Hera Bridges**: A program that helps families access Medicaid benefits for up to 24/7 home care, dental, vision, and transportation (announced as a new offering).

## Market Standing
- **Valuation**: Not disclosed
- **Total Funding**: $7.2M seed round (announced December 2025)
- **Notable Investors**: Accel (lead), IA Ventures, BoxGroup
- **Growth Signals**: 
  - 18 employees (as of mid-2026), with monthly headcount growth of +7.4%
  - 90% of clients pay $0 out-of-pocket
  - 95% family retention rate
  - Serving 7 states (NY, NJ, CA, FL, MA, MD, PA) with plans to expand to Medicare Advantage soon
  - Active job postings increased 150% quarterly; 10 open roles at time of writing

## Competitive Advantages
- **Unique pricing model**: Services reimbursed by Original Medicare’s Chronic Care Management program – most families pay nothing, unlike private care managers who charge $150–$300/hour.
- **AI-augmented human care**: Juno automates administrative work so Heroes can focus on building trust and handling complex family situations.
- **New profession**: Creating the “Hero” role – a dedicated, non-clinical care coordinator that no other company offers at this scale with insurance coverage.
- **High trust and stickiness**: 95% of families stay with Hera, indicating deep satisfaction and reliance.

## Strategic Focus
- Expand coverage to Medicare Advantage plans (currently only Original Medicare)
- Scale the Hero workforce (GM of Heroes role open) and grow engineering/tech team to enhance Juno
- Launch programs like Hera Bridges to unlock additional Medicaid-funded services
- Build out growth, product, and design teams (founding roles in evangelism, marketing, frontend, backend, and product design)

## Why Work Here
- **Mission-driven**: Redefining how families care for aging parents; tangible impact on real lives (improving hospital discharge, preventing eviction, etc.)
- **Small, founding team**: Join as an early employee (currently 18 people) with high ownership and influence.
- **Engineering culture**: Use AI to augment, not replace, human connection – “the last mile” of healthcare. Tech stack includes TypeScript, React, and AI tools.
- **Work environment**: Office in New York City (Manhattan); roles likely hybrid. Emphasis on trust, empathy, and building a new category from scratch.
- **Growth trajectory**: Rapidly hiring, well-funded by top-tier VCs, expanding both geography and service lines.

## Sources
1. [hellohera.com](https://hellohera.com/) – Company homepage with product details and eligibility
2. [hellohera.com/about](https://hellohera.com/about) – Mission, story, and team overview
3. [hellohera.com/careers](https://hellohera.com/careers) – Careers page
4. [linkedin.com/company/hellohera](https://www.linkedin.com/company/hellohera) – Company LinkedIn with employee count, funding announcement, and job listings
5. [jobs.ashbyhq.com/hellohera](https://jobs.ashbyhq.com/hellohera) – Active job postings

## Other roles at Hera

- [Product Designer, Family Experience](https://feeny.ai/job/product-designer-family-experience-hera-new-york-7ccyz0rfetc8) — New York, NY
- [Founding Growth Marketer](https://feeny.ai/job/founding-growth-marketer-hera-new-york-3tg3q05atnf9) — New York, NY
- [Onboarding Guide (Patient Enrollment)](https://feeny.ai/job/onboarding-guide-patient-enrollment-hera-united-states-p505rt7ed8t3) — United States
- [Founding Recruiter](https://feeny.ai/job/founding-recruiter-hera-new-york-mrztf976fczb) — New York, NY
- [Chief Medical Officer](https://feeny.ai/job/chief-medical-officer-hera-new-york-swdeb1sdf7vd) — New York, NY
- [Telemedicine Physician, 50-State Licensed — Geriatric Care](https://feeny.ai/job/telemedicine-physician-50-state-licensed-geriatric-care-hera-united-states-g64tzjkkxn3a) — United States
- [Founding Engineer](https://feeny.ai/job/founding-engineer-hera-new-york-k2ezqfgx2hvw) — New York, NY
- [Founding Partnerships (Evangelist)](https://feeny.ai/job/founding-partnerships-evangelist-hera-new-york-gaasy26r4ep7) — New York, NY
- [Onboarding Guide (Patient Enrollment), Spanish/English Bilingual](https://feeny.ai/job/onboarding-guide-patient-enrollment-spanish-english-bilingual-hera-united-states-ha73c5fp63ce) — United States
- [Founding BizOps (Apollo Unit)](https://feeny.ai/job/founding-bizops-apollo-unit-hera-new-york-j0ea4sckytnc) — New York, NY