--- title: 'Home Care Coordinator, Personal Home Care Services at Abricare, Inc.' canonical: 'https://feeny.ai/job/home-care-coordinator-personal-home-care-services-abricare-inc-rolla-ft25es0gdw71' type: 'job' last_seen: '2026-09-14' --- # Home Care Coordinator, Personal Home Care Services at Abricare, Inc. - **Company:** Abricare, Inc. - **Location:** Rolla, MO - **Posted:** 2026-06-22 - **Last confirmed live:** 2026-09-14 - **Apply:** https://job-boards.greenhouse.io/abricareinc/jobs/4291781009 ## Job description ## About the Role The Home Care Coordinator plays a critical, dual-function role at AbriCare. This position manages caregiver–client & staff scheduling, monitors service quality, responds to caregiver change requests, and ensures accurate documentation in the organization’s electronic medical record (EMR) and related systems. The Home Care Coordinator is also expected to step in as a hands-on caregiver when coverage gaps arise, and to provide direct administrative support to the Branch Director — making flexibility and a willingness to work across functions essential to success in this role. The Home Care Coordinator serves as the operational backbone of daily service delivery, ensuring smooth coordination between clients and caregivers while upholding AbriCare’s standards of reliability, professionalism, and compassion. This is a hybrid role that blends office coordination with direct caregiving — candidates must be comfortable in both settings and committed to showing up wherever the need is greatest. ## What You’ll Do Scheduling & Service Coordination: - Build, maintain, and adjust client and caregiver schedules using the organization’s electronic record system (EMR). - Ensure timely communication of schedules and updates to clients and caregivers. - Monitor daily attendance, coverage needs, and open shifts; resolve issues before they impact care delivery. - Match caregivers to clients based on compatibility, skill set, location, preferences, and availability within the EMR. - Maintain documentation on matches and ensure continuity of care. - Coordinate with the Branch Director and Clinical team to ensure alignment with care plans. - Manage change requests, originating from either caregiver or client. - Clearly and proactively communicate changes to all parties. Quality Monitoring: - Review scheduling and attendance data to identify trends and opportunities for improvement. - Work proactively to address service delivery concerns and enhance caregiver engagement and reliability. - Monitor and resolve caregiver EMR compliance issues, including incomplete tasks, missed or incorrect clock-ins/clock-outs, and other Electronic Visit Verification (EVV) exceptions — following up directly with caregivers to correct errors, providing real-time coaching on system use, and escalating patterns of non-compliance to the Branch Director. Administrative Support: - Maintain accurate client and caregiver records, ensuring all documentation is complete and up to date. - Support branch operations and ensure compliance with AbriCare policies, procedures, and quality standards. - Provide direct administrative support to the Branch Director, including preparing reports, managing correspondence, tracking key operational metrics, and assisting with special projects as directed. - Assist with onboarding tasks, caregiver file maintenance, orientation logistics, and other HR-adjacent administrative duties as assigned. Caregiver Duties (as needed): The Home Care Coordinator is expected to step in to provide direct Personal Care Services when caregiver coverage is unavailable. This is a critical expectation of the role and reflects AbriCare’s commitment to ensuring no client goes unserved. Caregiver duties may include: - Assisting clients with activities of daily living (ADLs) such as bathing, dressing, grooming, toileting, and mobility. - Providing companionship, meal preparation, light housekeeping, and medication reminders per the client’s care plan. - Documenting care delivery accurately in the EMR following each client visit. - Treating all clients with dignity, respect, and a person-centered approach consistent with AbriCare’s values. Required Qualifications - High school diploma or GED required; associate’s or bachelor’s degree preferred (healthcare administration, human services, or related field). - Minimum of 2 years of experience in scheduling, operations coordination, or administrative support (preferred within healthcare or home care settings). - We are specifically seeking candidates with experience in staff scheduling involving shift coverage and workforce assignment (not appointment-only scheduling). - Strong organizational and multitasking skills, with attention to detail and accuracy. - Proficiency with electronic record systems (EMR) and Microsoft Office Suite. - Excellent written and verbal communication skills. - Empathy, professionalism, and discretion when handling sensitive client or caregiver information. - Ability to work independently and as part of a collaborative, mission-driven team. - Willingness and ability to perform direct caregiver duties when coverage needs arise. Candidates must be comfortable providing hands-on personal care to clients as needed. - Willingness to provide broad administrative support to the Branch Director, including tasks that may fall outside traditional scheduling or coordination duties. A “no task too small” mindset is essential in this branch-support role. Preferred: - Experience with Medicaid, MO HCBS programs, or MO DHSS systems. - Prior experience in home care, managed care, or community health services. - Familiarity with Wellsky for scheduling and documentation or any similar platforms. - Understanding of QAPI (Quality Assurance and Performance Improvement) standards. Competencies - Compassionate communication and client-centered approach - Strong organizational and documentation skills - Adaptability in a dynamic and evolving environment - Attention to detail and data accuracy - Collaboration across departments and geographies Additional Details - Standard work hours: Monday–Friday, 8:00am–5:00pm CST - Occasional after-hours coordination may be required for urgent scheduling needs - Competitive compensation and benefits package, including medical, dental, vision, PTO, and 401(k) ## About Abricare, Inc. ## Company Overview - **One-liner**: AbriCare is a mission-driven home care services organization that helps seniors and adults with disabilities live safely and independently at home by combining compassionate caregiving with AI-enabled operations. - **Entity Type**: Private (Funding stage not publicly disclosed) - **Headquarters**: North Kansas City, Missouri, USA - **Founded**: Not publicly available - **Founders**: Not publicly available ## Core Business - **Primary industry**: Home health care and personal care services (PCS) - **Target customers**: Seniors and adults with disabilities (B2C), as well as families and payors (B2B) who require transparency, compliance, and accountability. - **Mission statement**: “To elevate home care services in Kansas City by empowering clients to live with dignity and joy at home, while giving caregivers the tools, respect, and recognition they deserve.” [abricare.com](https://www.abricare.com/) ## Products & Services - **Personal Care Services**: Assistance with daily activities such as bathing, dressing, grooming, and mobility (Service). - **Advanced Personal Care**: Specialized care for clients with complex medical needs, including authorized nursing visits, mobility support, and medical device setup (Service). - **Homemaker Services**: Light housekeeping, laundry, and meal prep to maintain a comfortable home environment (Service). - **Respite Care**: Short-term care services to give family caregivers time to rest and recharge (Service). All services are delivered in the client’s home. [abricare.com/services](https://www.abricare.com/services) ## Market Standing - **Valuation / Market Cap**: Not publicly available - **Key Metric**: Total funding not publicly available; revenue not disclosed. - **Notable Investors / Partners**: Not publicly available - **Growth Signals**: New locations opening in 2026 in Indiana and Ohio, with more locations planned beyond Missouri. The company is actively hiring for remote and in-office roles, indicating scaling operations. [abricare.com/locations](https://www.abricare.com/locations) ## Competitive Advantages - **Care Teams First culture**: Above-market pay, ongoing training, and clear career pathways for caregivers, intended to reduce turnover and improve care quality. - **AI-enabled operations**: Tech tools for scheduling, matching, and communication that reduce administrative burden and allow care teams to focus on clients. - **Transparency and compliance**: Emphasis on accountability for families and payors, building trust in the service. ## Strategic Focus - **Geographic expansion**: Opening branches in Indiana and Ohio in 2026 after establishing a strong presence in Missouri. - **Technology integration**: Continued investment in “smart systems” to streamline operations and improve client-caregiver matching. - **People-first growth**: Scaling while maintaining a culture that prioritizes caregiver support and development. ## Why Work Here - **Culture**: “A culture built on mutual belonging, recognition, and respect” with a “Care Teams First” philosophy. - **Compensation**: Competitive pay, benefits, and 401(k) matching; above-market pay for caregivers. - **Work-life balance**: Paid time off, flexible schedules, and health/wellness resources including an Employee Assistance Program (EAP). - **Career growth**: Training programs, skill development, and clear career pathways from entry-level to advanced roles. - **Work model**: A mix of remote (United States) and on-site roles at the Kansas City headquarters; remote positions in HR, recruiting, and clinical systems. - **Perks**: Lifestyle savings for transportation, childcare, and education support if eligibility requirements are met. [abricare.com/careers](https://www.abricare.com/careers) | [job-boards.greenhouse.io/abricareinc](https://job-boards.greenhouse.io/abricareinc) ## Sources 1. [abricare.com](https://www.abricare.com/) – Company overview, mission, services, locations, and careers. 2. 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