---
title: 'Home Health Intake/Scheduling Coordinator - Walnut Creek at Health Link'
canonical: 'https://feeny.ai/job/home-health-intake-scheduling-coordinator-walnut-creek-health-link-walnut-creek-mrq7ztvg88dm'
type: 'job'
last_seen: '2026-09-09'
---

# Home Health Intake/Scheduling Coordinator - Walnut Creek at Health Link

- **Company:** Health Link
- **Location:** Walnut Creek, CA
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/healthlink/jobs/5409969008

## Job description

Home Health Scheduling Coordinator (Full-Time)

Location: Walnut Creek, CA (On-site) Pay: $27–$32 per hour DOE Experience: 1 year Home Health experience required

Make a Meaningful Impact Every Day

Health Link Home Health and Hospice is a leading provider of comprehensive home health services throughout the San Francisco Bay Area and East Bay for over two decades. We are currently seeking a self-driven, detail-oriented Scheduling Intake Coordinator to join our Walnut Creek team.

This is an IMMEDIATE on-site opening for a dynamic, high-energy, team-oriented professional who can hit the ground running and thrive in a fast-paced environment.

Why Join Health Link?

- Forward-thinking, transparent, inclusive culture

- Competitive compensation

- Medical, dental, vision, life insurance, 401(k) with match

- Paid Time Off (up to 10 days)

- Stability and growth within a well-established agency

- Work alongside a collaborative team of clinicians and administrative staff

## Key Responsibilities

- Maintain and coordinate schedules for home health services

- Assist with intake and process incoming referral information

- Ensure cases are assigned and staffed within established timeframes

- Communicate schedule updates to clinicians, patients, supervisors, and referral sources

- Manage high call volumes with professionalism and a pleasant demeanor

- Respond to urgent or emergency scheduling needs

- Provide direction to field staff as needed to ensure appropriate patient coverage

- Report scheduling changes and client concerns to supervisors

- Verify time records against schedules

- Follow up on scheduling issues reported by on-call staff

- Attend required meetings and training

- Maintain compliance with agency policies and procedures

- Perform other duties as assigned

What Makes You Successful

- Previous scheduling or intake experience (home health required)

- Detail oriented with excellent verbal, written, and interpersonal communication skills

- Friendly, professional phone presence and comfortable handling high call volume

- Strong organizational and time-management skills

- Ability to prioritize and multitask in a fast-paced environment

- Strong computer proficiency

- Knowledge of medical terminology preferred

- Ability to work independently with minimal supervision

- Willingness to work occasional weekends and holidays as required to support patient care and operational coverage

Work Environment

- On-site at our Walnut Creek location

- Full-time position

- Not remote

- Schedule may include weekends and holidays based on business needs

## About Health Link

## Company Overview
- **One-liner**: HealthLink organizes regional, self-funded provider networks and cost-management programs for employers and third-party administrators in Missouri, Illinois, and surrounding states.
- **Entity Type**: Private (subsidiary of publicly traded Elevance Health, Inc.)
- **Headquarters**: Saint Louis, Missouri, United States
- **Founded**: 1984
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Healthcare services – self-funded health plan networks and benefits administration support.
- **Target customers**: B2B – employers of all sizes, third-party administrators (TPAs), and payors of health benefits.
- **Mission / purpose**: To make health care access simple for employers by offering regional network advantages, flexible plan designs, and personalized support.

## Products & Services
- **HealthLink PPO**: A preferred provider organization network contracted specifically to serve Missouri and Illinois, with national wrap network solutions.
- **HealthLink Open Access**: An open access network option that supports employer-specific plan designs.
- **Wellness & Cost Management Programs**: A portfolio of wellness initiatives, high-cost claim management, provider transparency tools, and collective purchasing resources.
- **Specialty Insurance Products**: Life, disability, dental, vision, and workers’ compensation insurance marketed alongside core health plans.

## Market Standing
- **Valuation / Market Cap**: Not disclosed (subsidiary of Elevance Health, Inc., a Fortune 50 company)
- **Key Metric**: Annual revenue of ~$25.7 million (latest estimate)
- **Notable Investors / Partners**: Parent company Elevance Health, Inc. (formerly Anthem, Inc.); works with a variety of TPAs and employer groups.
- **Growth Signals**: Headcount grew 8.5% year-over-year (30 employees, +4 people); active job postings on Greenhouse indicate continued hiring.

## Competitive Advantages
- **Regional focus**: Deeply contracted provider networks in Missouri and Illinois allow lower costs for employers without paying for nationwide coverage they don’t need.
- **Local, accessible team**: Small, dedicated staff who can quickly resolve issues across departments – positioned as an extension of the client’s business.
- **Self-funding expertise**: Helps employers of all sizes adopt self-funded plans, which can be exempt from many costly health reform provisions and offer more control over plan design and costs.

## Strategic Focus
- **Expanding self-funded solutions**: Continuing to promote self-funding as a viable option for employers, supported by flexible network options and cost-management tools.
- **Enhancing digital engagement**: Recent video series and wellness content (e.g., “eHouseCall” articles) aim to help members take charge of their health and benefits.
- **Strengthening TPA relationships**: Working closely with third-party administrators to deliver tailored network solutions.

## Why Work Here
- **Small, collaborative environment**: With ~30 employees, staff work closely across departments, offering a tight-knit culture and direct access to leadership.
- **Stability with backing**: As a subsidiary of Elevance Health, HealthLink offers the resources of a large parent company while maintaining a local, independent feel.
- **Work policy**: Not explicitly stated; roles appear to be office-based in St. Louis (HQ at 1831 Chestnut St).
- **Job opportunities**: Active openings listed on Greenhouse (job-boards.greenhouse.io/healthlink) for various functions including account management and support.

## Sources
1. [HealthLink About Page](https://www.healthlink.com/about/)
2. [HealthLink Why HealthLink](https://www.healthlink.com/about/why-healthlink)
3. [HealthLink Careers on Greenhouse](http://job-boards.greenhouse.io/healthlink)
4. [HealthLink Contact Sales Team](https://www.healthlink.com/employer/contact)
5. [HealthLink LinkedIn Profile](https://www.linkedin.com/company/healthlink-inc-)

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