--- title: 'Home Health Operations Manager at Health Link' canonical: 'https://feeny.ai/job/home-health-operations-manager-health-link-walnut-creek-k2nx1gcw13gw' type: 'job' last_seen: '2026-09-09' --- # Home Health Operations Manager at Health Link - **Company:** Health Link - **Location:** Walnut Creek, CA - **Posted:** 2026-08-24 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/healthlink/jobs/5399697008 ## Job description Health Link Home Health Agency – Walnut Creek, CA Salary: $95,000–$110,000 annually + bonuses | Full-Time | On-site ## About Health Link Home Health & Hospice Celebrating nearly 20 years of compassionate, high-quality care, Health Link Home Health & Hospice is a trusted provider of home healthcare services throughout the San Francisco Bay Area. Our team specializes in a broad range of medical specialties, supporting patients in regaining health and independence—right in the comfort of their homes. Health Link Home Health Agency is excited to offer a career-defining opportunity for a skilled and experienced Home Health Operations Manager to join our growing team! Our Vision: To be the Bay Area’s most trusted partner in helping individuals regain their health and independence. Our Mission: To empower individuals and their families through compassionate, personalized home health care. Why Join Health Link? - 🏥 Impact-Driven Work: Join a mission-based organization making a real difference in patients’ lives. - 🤝 Supportive Culture: Be part of a transparent, inclusive, and forward-thinking workplace. - 💼 Collaborative Team: Work alongside dedicated clinical and administrative professionals. - 💸 Comprehensive Benefits: - Competitive salary with bonus potential - Health, dental, and vision insurance - 401(k) with company matching - Life insurance & Flexible Spending Account - Paid time off (10 days annually) ## Your Role as Operations Manager You’ll lead and coordinate all administrative and operational functions of our agency—ensuring top-tier patient care and team performance. Key Responsibilities: - Manage and mentor a multidisciplinary team, including the Clinical Manager and departmental leaders. - Align daily operations with strategic business objectives. - Lead operational projects and implement change initiatives. - Oversee compliance efforts and uphold Health Link’s core values. - Conduct staff performance evaluations and facilitate professional growth. - Manage assets including equipment and system access. - Maintain contracts, licenses, and credentialing documentation. - Guide survey readiness and staff development programs. - Contribute to budgeting and strategic planning. - Monitor industry trends and share key insights. What You Bring to the Table: - Proven experience managing cross-functional teams. - Operational excellence and process improvement mindset. - Strong communication, negotiation, and leadership skills. - Financial acumen and experience in operations. - Proficiency with Google Suite and Excel. - A collaborative spirit and dedication to patient-centered care. Our Core Values: - Patient-Centered Focus - Integrity in Action - Community Partnership - ## Team Appreciation - Continuous Improvement Note: This is a full-time, on-site role based in Walnut Creek and is not remote. Ready to Lead with Purpose? If you're passionate about improving healthcare delivery, fostering team excellence, and making a meaningful impact in your community, we want to hear from you! Apply today and start your journey with Health Link Home Health Agency. ## About Health Link ## Company Overview - **One-liner**: HealthLink organizes regional, self-funded provider networks and cost-management programs for employers and third-party administrators in Missouri, Illinois, and surrounding states. - **Entity Type**: Private (subsidiary of publicly traded Elevance Health, Inc.) - **Headquarters**: Saint Louis, Missouri, United States - **Founded**: 1984 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Healthcare services – self-funded health plan networks and benefits administration support. - **Target customers**: B2B – employers of all sizes, third-party administrators (TPAs), and payors of health benefits. - **Mission / purpose**: To make health care access simple for employers by offering regional network advantages, flexible plan designs, and personalized support. ## Products & Services - **HealthLink PPO**: A preferred provider organization network contracted specifically to serve Missouri and Illinois, with national wrap network solutions. - **HealthLink Open Access**: An open access network option that supports employer-specific plan designs. - **Wellness & Cost Management Programs**: A portfolio of wellness initiatives, high-cost claim management, provider transparency tools, and collective purchasing resources. - **Specialty Insurance Products**: Life, disability, dental, vision, and workers’ compensation insurance marketed alongside core health plans. ## Market Standing - **Valuation / Market Cap**: Not disclosed (subsidiary of Elevance Health, Inc., a Fortune 50 company) - **Key Metric**: Annual revenue of ~$25.7 million (latest estimate) - **Notable Investors / Partners**: Parent company Elevance Health, Inc. (formerly Anthem, Inc.); works with a variety of TPAs and employer groups. - **Growth Signals**: Headcount grew 8.5% year-over-year (30 employees, +4 people); active job postings on Greenhouse indicate continued hiring. ## Competitive Advantages - **Regional focus**: Deeply contracted provider networks in Missouri and Illinois allow lower costs for employers without paying for nationwide coverage they don’t need. - **Local, accessible team**: Small, dedicated staff who can quickly resolve issues across departments – positioned as an extension of the client’s business. - **Self-funding expertise**: Helps employers of all sizes adopt self-funded plans, which can be exempt from many costly health reform provisions and offer more control over plan design and costs. ## Strategic Focus - **Expanding self-funded solutions**: Continuing to promote self-funding as a viable option for employers, supported by flexible network options and cost-management tools. - **Enhancing digital engagement**: Recent video series and wellness content (e.g., “eHouseCall” articles) aim to help members take charge of their health and benefits. - **Strengthening TPA relationships**: Working closely with third-party administrators to deliver tailored network solutions. ## Why Work Here - **Small, collaborative environment**: With ~30 employees, staff work closely across departments, offering a tight-knit culture and direct access to leadership. - **Stability with backing**: As a subsidiary of Elevance Health, HealthLink offers the resources of a large parent company while maintaining a local, independent feel. - **Work policy**: Not explicitly stated; roles appear to be office-based in St. Louis (HQ at 1831 Chestnut St). - **Job opportunities**: Active openings listed on Greenhouse (job-boards.greenhouse.io/healthlink) for various functions including account management and support. ## Sources 1. [HealthLink About Page](https://www.healthlink.com/about/) 2. [HealthLink Why HealthLink](https://www.healthlink.com/about/why-healthlink) 3. [HealthLink Careers on Greenhouse](http://job-boards.greenhouse.io/healthlink) 4. [HealthLink Contact Sales Team](https://www.healthlink.com/employer/contact) 5. 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