---
title: 'Homeowner Equity Coordinator at Unlock Technologies, Inc.'
canonical: 'https://feeny.ai/job/homeowner-equity-coordinator-unlock-technologies-inc-phoenix-fwp74a2yke01'
type: 'job'
last_seen: '2026-10-20'
---

# Homeowner Equity Coordinator at Unlock Technologies, Inc.

- **Company:** Unlock Technologies, Inc.
- **Location:** Phoenix, AZ
- **Posted:** 2026-10-16
- **Last confirmed live:** 2026-10-20
- **Apply:** https://job-boards.greenhouse.io/unlock/jobs/6227007004

## Job description

## About Unlock

Unlock’s mission is to unleash the power of home equity to enrich people’s lives. We do this through a financial solution called a Home Equity Agreement or HEA, an entirely new way to access and utilize home equity. We’re not a lender, so there are no interest charges or monthly payments and homeowners with poor credit or high levels of debt can still qualify. We're beyond passionate about helping our customers build greater financial resiliency. We are mission driven, consumer centric and our products are designed for the way homeowners want to live their lives today - with flexibility and control.

## About the role

The Home Equity Coordinator (HEC) supports the sales team by managing the documentation collection and homeowner communication required to move HEAs through the sales pipeline to funding. This role acts as the operational bridge between sales, processing, and the homeowner. The  HEC is responsible for collecting required documentation, coordinating with the processing team to ensure requirements are met, working with the sales team to prioritize files and providing homeowners with status updates throughout the process. This role assists in managing the active pipelines of multiple Home Equity Officers (HEOs) and ensures transactions progress efficiently, accurately, and with a high level of customer service

## What you'll do

-

- Manage and track the active transaction pipelines for multiple HEOs to ensure agreements progress efficiently toward completion.
- Collect, organize, and review homeowner documentation required to complete home equity agreements.
- Coordinate with the processing team to understand documentation requirements and ensure all required materials are submitted accurately and on time.
- Serve as a primary point of contact for homeowners during the transaction process, handling inbound calls and emails regarding status, documentation, and next steps.
- Provide homeowners with timely updates and clear communication regarding their transaction status.
- Maintain accurate transaction records, notes, and documentation within CRM and internal systems.
- Identify missing documentation or potential delays and proactively follow up with homeowners, HEOs, or internal teams.
- Communicate updates, issues, or transaction risks to the appropriate HEOs.

## What we're looking for

-

- 1 year of Customer Service, Sales or Operations experience in mortgage, real estate, lending, financial services, or transaction coordination roles
- Strong and accurate analytical sense and ability to communicate effectively
- PC skills including working knowledge of the Microsoft environment and the ability to access, manipulate, organize and relay information in a meaningful way
- Demonstrated ability to build and maintain relationships with internal and external stakeholders
- Ability to work in a fast-paced team environment
- Strong organizational skills with the ability to manage multiple transactions simultaneously
- Excellent customer service and communication skills
- Must have experience with AI tools
- THIS ROLE IS REMOTE, BUT APPLICANTS MUST LIVE IN ARIZONA AND BE ABLE TO ATTEND EVENTS IN OFFICE

## What we offer

- Pay rate of $24.00 per hour
- Discretionary time off for rest and recharge
- Comprehensive health plans covering medical, dental, and vision, fully funded by us
- 4% employer match to your 401(k) contributions

Unlock is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

## About Unlock Technologies, Inc.

## Company Overview
- **One-liner**: Unlock Technologies provides home equity agreements (HEAs) that let homeowners access cash from their home’s value without monthly payments or interest.
- **Entity Type**: Private (Series B; total funding $685M)
- **Headquarters**: Tempe, Arizona, United States
- **Founded**: 2020 (website states "since 2020"; LinkedIn reports 2019)
- **Founders**: Not publicly disclosed (CEO & Co-Founder listed but name not shown on site)

## Core Business
- **Primary industry**: Financial Services – Home Equity / Fintech
- **Target customers**: Homeowners in the U.S. (B2C) who want to access equity without refinancing, selling, or taking on monthly debt
- **Mission**: “Unlock the power of home equity to enrich homeowners’ lives” by providing clear, flexible financial options [unlock.com/about](https://www.unlock.com/about/)

## Products & Services
- **Home Equity Agreement (HEA)**: A financial product that gives homeowners $15K–$500K in exchange for a share of the home’s future value. No monthly payments, no interest, no income requirement. Settlement occurs when the homeowner chooses (up to ten years) or when the home is sold. Available in 26 states.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Annual Revenue ~$5M (LinkedIn estimate); Total Funding $685M (including debt and equity rounds)
- **Notable Investors/Partners**: Barclays (led $300M debt financing, Feb 2023), D2 Asset Management (led $30M Series B, Sep 2024), Texas Capital Bank (led $100M debt, Sep 2023)
- **Growth Signals**: Served 20,000+ homeowners; 1,000+ 5-star TrustPilot reviews; A+ BBB rating; operating in 26 states; headcount ~143 employees with international presence (Brazil, India, Canada, Chile, Argentina)

## Competitive Advantages
- **No monthly payments or interest** – a true alternative to HELOCs, home equity loans, and reverse mortgages
- **Low credit threshold** (minimum 500 credit score) and no income requirement
- **Homeowner keeps existing mortgage rate** and does not need to refinance
- **Flexible settlement** – choose to settle at any point up to ten years

## Strategic Focus
- Expanding into new states (currently 26) to reach more homeowners
- Scaling the HEA product as a mainstream financial tool for remodeling, debt consolidation, and small business funding
- Building technology and data capabilities to streamline origination and servicing (e.g., hiring Senior UX Designer, Head of Data)

## Why Work Here
- **Culture**: Collaborative, mission-driven environment that “celebrates initiative” and values work-life balance [unlock.com/careers](https://www.unlock.com/careers/)
- **Remote/Hybrid**: Monthly $150 work-from-home stipend; roles in Tempe, AZ and Phoenix, AZ (some roles may be remote/hybrid)
- **Benefits**: 401K with 4% match, discretionary time off, quarterly incentive plan, paid holidays, insurance and legal perks
- **Engineering/Product**: Growing team with roles in UX design, data, and IT security; emphasis on building technology to serve homeowners
- **Employee Sentiment**: LinkedIn rating 3.3/5 (24 reviews) – work-life 3.6, compensation 3.8, culture 3.2, career 2.9

## Sources
1. [unlock.com/about](https://www.unlock.com/about/)
2. [unlock.com/careers](https://www.unlock.com/careers/)
3. [job-boards.greenhouse.io/unlock](http://job-boards.greenhouse.io/unlock)
4. [unlock.com](https://www.unlock.com/)
5. [linkedin.com/company/unlock-technologies](https://www.linkedin.com/company/unlock-technologies)

## Other roles at Unlock Technologies, Inc.

- [Servicing Representative](https://feeny.ai/job/servicing-representative-unlock-technologies-inc-tempe-ze7hg2qdadsb) — Tempe, AZ
- [Home Equity Officer](https://feeny.ai/job/home-equity-officer-unlock-technologies-inc-tempe-0n5z80rshaka) — Tempe, AZ