---
title: 'Hospitality Supervisor - Memphis at xAI'
canonical: 'https://feeny.ai/job/hospitality-supervisor-memphis-xai-memphis-bgdczdrne9vh'
type: 'job'
last_seen: '2026-09-07'
---

# Hospitality Supervisor - Memphis at xAI

- **Company:** xAI
- **Location:** Memphis, TN
- **Posted:** 2026-08-15
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/xai/jobs/5213027007

## Job description

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.

## ABOUT THE ROLE:

The SpaceX Hospitality team serves all employees, customers, government partners, potential clients and/or visitors with everything from snacks to daily meals to full-service events. The Hospitality Supervisor supports the direction and management of the organization’s food/beverage operations and is directly responsible for the quality of service throughout one or more of our food service outlets/catering locations. This role assists in developing and implementing effective customer service strategies and training programs. Duties include, but are not limited to, coordinating service operations; monitoring, positioning, and motivating staff; ensuring excellent customer service; engaging with customers; hiring, onboarding, and developing talent; maintaining team compliance with mandatory trainings; handling scheduling and payroll; and setting/upholding customer service principles. Additionally, maintaining food safety and sanitation standards is of utmost importance and necessity to protect the health of all served individuals, comply with regulations, and uphold the organization's commitment to excellence. The Hospitality Supervisor supports SpaceX’s mission by overseeing day-to-day hospitality functions and providing quality food/beverage options. This creates exemplary, professional and welcoming service environments that enhance productivity and morale.

## RESPONSIBILITIES:

- Set and enforce standards for hospitality operations and guest interactions
- Support conceptualization and implementation of new services, offerings, and training programs
- Oversee day-to-day operations through one or more food service outlets/catering locations
- Manage direct reports, including hiring, performance evaluations, development opportunities, 1:1 meetings, responsibility assignment, communication facilitation, and feedback documentation
- Assist with organizing and coordinating events, including large onsite/offsite gatherings and catering requests
- Enforce food safety practices and maintain clean, safe workstations
- Coordinate and enhance team time management
- Train staff on customer service expectations, menu knowledge, allergen, and nutritional awareness; create and maintain in-person and online training materials
- Manage and monitor product quality, consistency, service, menu accuracy, and inventory levels; address issues as needed
- Monitor financial activities, support scheduling, sales data collection/reporting, and other administrative tasks
- Communicate with vendors for orders, deliveries, and product quality issues

## BASIC QUALIFICATIONS:

- High school diploma or equivalency certificate
- 6+ years of food service industry experience with 2+ years of leadership experience
- Ability to carry large, heavy items unassisted (up to 25lbs)
- Must have the ability to stand for long periods – up to 8-12 hours a day
- Able to perform frequent bending, stooping, and lifting of objects through entire shift
- Must be able to work all shifts and available for overtime, weekends and holiday(s) as needed
- Must participate in internal leadership and development training
- Adaptability, problem-solving skills, and extreme attention to detail
- Team player with the ability to collaborate effectively, including but not limited to training of incoming team members
- Ability to work gracefully under pressure
- Must have or obtain Food Manager Certification and TABC certification (training provided internally as needed)

## PREFERRED SKILLS AND EXPERIENCE:

- 5+ years of leadership experience within the food service industry
- Experience opening new operations and/or creating operations procedures from the ground up
- Experience managing a team in fine dining, upscale, casual and quick service restaurants
- Excellent interpersonal, oral and written communication skills
- Excellent time management skills
- Excellent understanding of food safety and sanitation practices
- Excellent knowledge of food service systems, ordering and inventory
- Advanced computer skills including Microsoft Office
- Advanced knowledge with allergen identification and dietary restrictions
- Advanced knowledge of beverage service including beer, wine and spirits
- Showcases high level of professionalism
- Experience in a corporate environment
- Proficient knowledge of HR best practices
- Experience leading groups in large team settings of 10 or more staff members

## ITAR REQUIREMENTS:

- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR [here](https://www.pmddtc.state.gov/?id=ddtc_kb_article_page&sys_id=24d528fddbfc930044f9ff621f961987).

SpaceXAI is an equal opportunity employer. For details on data processing, view our [Recruitment Privacy Notice](https://x.ai/legal/recruitment-privacy-notice).

## About xAI

## Company Overview
- **One‑liner**: xAI builds artificial intelligence systems to accelerate human scientific discovery and “understand the universe,” with products spanning frontier reasoning models, real‑time voice, and generative media.
- **Entity Type**: Private (last funding round: Series E, January 2026; acquired by SpaceX in February 2026)
- **Headquarters**: Palo Alto, California, USA (additional offices in Seattle, WA; Memphis, TN; London, UK)
- **Founded**: 2023
- **Founders**: Elon Musk

## Core Business
- Primary industry: Artificial Intelligence (AI research, large language models, voice AI, generative media)
- Target customers: B2B (developers via API), B2C (consumers via Grok on 𝕏, SuperGrok subscriptions), Enterprise & Government (xAI for Government)
- Mission: “To understand the universe” – building AI that extends what humanity can know and do.

## Products & Services
- **Grok (base models)** : A conversational AI assistant modeled after *The Hitchhiker’s Guide to the Galaxy*, available on the 𝕏 platform and via API.
- **Grok 4 / Grok 4 Heavy**: The most intelligent reasoning models, featuring native tool use and real‑time search integration (SuperGrok and Premium+ tiers).
- **Grok Voice Agent API / Voice Agent Builder**: Create custom voice agents in under two minutes (no‑code) – includes speech‑to‑text, text‑to‑speech, custom voice cloning, and multilingual support.
- **Grok Imagine API**: State‑of‑the‑art video generation API (quality, cost, latency).
- **Grok‑1.5 / Grok‑2 / Grok‑2 mini**: Earlier model releases with improved reasoning and 128K context length.
- **PromptIDE**: An integrated development environment for prompt engineering and interpretability research.
- **xAI for Government**: A suite of frontier AI products tailored for U.S. government customers.
- **Colossus Supercomputer**: 200,000‑GPU cluster built in 122 days, used for training xAI models; now also leased to Anthropic (Colossus 1 agreement).

All products are delivered as SaaS, API, and model weights (open‑source release of Grok‑1).

## Market Standing
- **Valuation / Funding**: 
  - Series B (May 2024): $6 B 
  - Series C (Dec 2024): $6 B (led by A16Z, BlackRock, Fidelity, Kingdom Holdings, Lightspeed, MGX, Morgan Stanley, OIA, QIA, Sequoia, Valor, Vy Capital, others)
  - Series E (Jan 2026): $20 B
  - Acquisition by SpaceX announced Feb 2, 2026 (terms not disclosed).
- **Key Metric**: Total disclosed funding ~$32 B; annual revenue not publicly available.
- **Notable Investors/Partners**: A16Z, BlackRock, Fidelity, Sequoia Capital, Morgan Stanley, Kingdom Holdings, Lightspeed, MGX, Valor Equity Partners, Vy Capital, Anthropic (Colossus deal), U.S. Department of War (selected Dec 2025).
- **Growth Signals**: 
  - Rapid scaling from founding to 200K‑GPU cluster in 122 days.
  - Over 214 open roles listed on Greenhouse as of mid‑2026.
  - #1 on Big Bench Audio (Grok 4 audio performance).
  - Expanded into voice agents, video generation, and government verticals within 3 years.
  - Acquisition by SpaceX signals deep integration with space‑tech resources.

## Competitive Advantages
- **Compute infrastructure**: Colossus supercomputer – one of the largest GPU clusters in existence, enabling faster training and larger models.
- **Model performance**: Grok 4 claims “most intelligent model in the world” with top benchmarks (Big Bench Audio #1).
- **Vertical integration**: Tight coupling with 𝕏 platform for data, distribution, and real‑time world knowledge.
- **Speed of execution**: “Move quickly and fix things” culture; built Colossus in 122 days.
- **Government contracts**: Early access to public‑sector AI markets (U.S. Department of War).
- **Talent density**: Small, focused team of researchers and engineers; in‑person work accelerates iteration.

## Strategic Focus
- **Continue advancing frontier reasoning** (Grok 4 Heavy, next‑gen models).
- **Expand voice and multimodal APIs** for developers (Voice Agent Builder, Custom Voices Library).
- **Deepen government / defense partnerships** (xAI for Government, Department of War).
- **Scale infrastructure** post‑acquisition via SpaceX resources.
- **Remain “open” where strategic** (open‑source release of Grok‑1 weights).

## Why Work Here
- **Culture**: “Ambitious goals, fast execution” – rejects consensus in favor of first‑principles reasoning. In‑person work prioritized (Palo Alto, Seattle, Memphis, London).
- **Benefits**: 
  - Competitive cash + equity compensation.
  - Comprehensive medical, dental, vision, disability, life insurance.
  - 401(k) plan, fertility benefits, flexible vacation.
  - Visa sponsorship offered.
- **Engineering culture**: No recruiters for assessments – applications reviewed directly by technical team. Interview process: application → screening → technical interviews → offer.
- **Mission‑driven**: Opportunity to work on frontier AI models that aim to “advance humanity.”
- **Perks**: In‑person collaboration, fast‑paced environment, ownership of meaningful projects.

## Sources
1. [x.ai/company](https://x.ai/company)
2. [x.ai/careers](https://x.ai/careers)
3. [job-boards.greenhouse.io/xai](https://job-boards.greenhouse.io/xai)
4. [x.ai/news](https://x.ai/news)
5. [x.ai/careers/open-roles](https://x.ai/careers/open-roles)

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