--- title: 'Housing Navigator - Community Supports (LA) at Akido' canonical: 'https://feeny.ai/job/housing-navigator-community-supports-la-akido-los-angeles-tnb8qn039dz4' type: 'job' last_seen: '2026-09-09' --- # Housing Navigator - Community Supports (LA) at Akido - **Company:** Akido - **Location:** Los Angeles, CA - **Compensation:** $22–$28/hr - **Posted:** 2026-01-29 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/akidolabs/jobs/4648136006 ## Job description Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care. Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving [unhoused communities](https://www.fastcompany.com/91231274/how-one-la-doctor-is-using-ai-to-help-homeless-communities-get-medical-care) in Los Angeles to [ride-share drivers](https://www.wsj.com/articles/the-ai-doctor-will-see-new-york-ride-share-drivers-now-5ba53e6c?mod=Searchresults_pos1&page=1) in New York. Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. [Read more about Akido’s $60M Series B](https://www.businesswire.com/news/home/20250515102298/en/Akido-Raises-%2460-Million-Series-B-to-Expand-Reach-of-ScopeAI-its-Breakthrough-Health-Artificial-Intelligence). More info at [Akidolabs.com](http://Akidolabs.com). The Opportunity Akido is hiring Housing Navigators to support our Community Supports Housing programs in Los Angeles County and Kern County. This role is central to helping members experiencing homelessness or housing instability successfully transition into housing and maintain stable tenancy. Housing Navigators work directly with members, landlords, care teams, and community partners to deliver Housing Transition Navigation Services (HTNS), Housing Deposits, and Housing Tenancy and Sustaining Services (HTSS) under CalAIM. This role blends field-based engagement with structured documentation and coordination, ideal for someone who understands housing systems, enjoys problem-solving, and is motivated by measurable impact. ## What You’ll Do Housing Transition Navigation (Pre-Tenancy) - Conduct housing assessments to identify member needs, preferences, barriers, and strengths. - Complete and maintain Housing Plans in accordance with Community Supports requirements. - Assist members with: - Housing searches and unit identification - Completing housing applications - Gathering required documentation (ID, SS card, income verification, disability verification) - Conduct or support VI-SPDAT completion when required and coordinate with Coordinated Entry Systems. - Educate members on tenant rights, fair housing, and reasonable accommodations. - Engage landlords and property managers to support housing placement and resolve barriers. - Coordinate move-in logistics, including inspections, utility setup, and move-in readiness. Housing Deposits & Financial Coordination - Identify and secure eligible Housing Deposit resources (security deposits, utilities, application fees, move-in costs). - Prepare and submit Housing Deposit requests and supporting documentation for health plan authorization. - Track approval status, timelines, and disbursement coordination with internal finance teams. - Ensure deposits align with approved housing plans and program guidelines. Housing Tenancy & Sustaining Services (Post-Move-In) - Provide ongoing tenancy support to help members maintain stable housing. - Support lease compliance, household management, and landlord communication. - Identify early warning signs of housing instability (late rent, lease violations, behavioral concerns). - Assist with conflict resolution, repayment plans, and eviction prevention strategies. - Support annual recertifications and ongoing housing plan updates. - Link members to community resources (benefits, behavioral health, financial literacy, life skills). Documentation, Billing & Compliance - Maintain timely, accurate documentation in Akido’s EHR and case management systems. - Ensure services align with authorization requirements and billable activity standards. - Track time spent and activities in compliance with Housing CS billing rules. - Coordinate closely with care managers, ECM teams, and operations staff. - Participate in case conferences, huddles, and supervision as required. ## Team & Program Support - Serve as a key liaison between members, providers, landlords, health plans, and community partners. - Support outreach and engagement efforts when needed. - Identify workflow gaps and contribute to process improvements. - Other duties as assigned based on program needs. ## Who You Are - 3+ year experience in housing navigation, case management, social services, or a related field. - Strong knowledge of: - Homeless services systems - Coordinated Entry and VI-SPDAT - Housing First and harm reduction principles - CalAIM Community Supports (preferred) - Comfortable working with individuals experiencing homelessness, serious mental illness, substance use disorders, and complex social needs. - Highly organized and detail-oriented; able to manage multiple cases simultaneously. - Confident communicator with strong documentation skills. - Comfortable working across multiple systems (EHRs, HMIS, referral portals, spreadsheets). - Able to work independently in the field while remaining accountable to team goals. - Valid driver’s license and reliable transportation (field work required). ## Preferred Qualifications - Bilingual (Spanish strongly preferred; other languages a plus). - Experience working in Los Angeles County and/or Kern County homeless systems. - Familiarity with Housing Deposit and Tenancy Sustaining billing workflows. ## Benefits - Medical, dental, and vision insurance - Paid sick time - Accrued paid time off (PTO) - Hybrid work environment (field + remote) - Opportunities for growth within a rapidly scaling healthcare technology company - Meaningful work directly impacting housing stability and health outcomes Work Environment & Physical Demands This role involves a combination of field-based work (community visits, housing sites, member meetings) and remote administrative work. Requires prolonged computer use, frequent phone calls, travel within service areas, and occasional lifting of light materials related to move-in support. Hourly pay range $22—$28 USD Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. ## About Akido ## Company Overview - **One-liner**: Akido Labs builds AI-powered clinical software and operates a nationwide network of primary and specialty care clinics to make exceptional healthcare universal. - **Entity Type**: Private (Series B, Y Combinator W15) - **Headquarters**: Los Angeles, California, United States - **Founded**: 2015 - **Founders**: Prashant Samant (CEO) and Jared Goodner ## Core Business - **Primary industry**: Healthcare technology and healthcare services (AI-native care delivery) - **Target customers**: B2C (patients) and B2B (health plans, risk-bearing entities); serves underserved populations, unhoused communities, and ride-share drivers - **Mission statement**: “We intend to even the playing field, leveraging AI and the latest medical advancements to bring the dream of high-quality personalized care to all. We are building the future of healthcare for everyone.” [akidolabs.com](https://www.akidolabs.com/) ## Products & Services - **Scope AI** – A proprietary clinical AI operating system trained on a large health data corpus, designed to assist doctors across all specialties, enabling hyper-personalized care and population health management. [akidolabs.com](https://www.akidolabs.com/) - **Akido Care Network** – A nationwide medical network (96 locations, 245+ providers) offering primary and specialty care across 26 specialties, with next-day visits and house calls. Serves 500,000+ patients. [akidolabs.com](https://www.akidolabs.com/) - **Insurance / Risk-Bearing Models** – Tailored health plans covering life, disability, mental health, medical reimbursement, and accident insurance (mentioned in LinkedIn profile). [linkedin.com](https://www.linkedin.com/company/akido-labs) ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metric**: Total funding – **$81.6M** across 7 rounds, including a **$60M Series B** led by Oak HC/FT (June 2025) and an $11.2M Series A led by Future Communities Capital (December 2020). [linkedin.com](https://www.linkedin.com/company/akido-labs) - **Annual Revenue**: Estimated at **$18.3M** (LinkedIn data, likely conservative for a startup at scale). [linkedin.com](https://www.linkedin.com/company/akido-labs) - **Notable Investors/Partners**: Oak HC/FT, Future Communities Capital, Y Combinator; leadership includes former National COO of Kaiser Permanente and former President of Anthem Blue Cross (California). [akidolabs.com](https://www.akidolabs.com/company) - **Growth Signals**: - Headcount growth of **141.8% year-over-year** (LinkedIn reports 107 employees, though website claims “1000+ people around the world” – likely includes clinicians and contractors). [linkedin.com](https://www.linkedin.com/company/akido-labs) | [akidolabs.com](https://www.akidolabs.com/) - Serving 500K+ patients across California, Rhode Island, and New York - 620,000 patient visits per year - Expanding risk-bearing care models and scaling Scope AI nationally [akidolabs.com](https://www.akidolabs.com/) ## Competitive Advantages - **First AI-native care provider** – Combines proprietary AI (Scope AI) with a real-world clinic network, creating a closed-loop data flywheel. - **Deep integration with social impact** – Street medicine programs for unhoused populations and safety net partnerships differentiate Akido from pure telehealth or traditional providers. - **Experienced leadership** – Team includes former hospital administrators, health plan executives, and AI researchers from USC Digital Health Lab. - **Speed and accessibility** – Next-day visits, house calls, $44 average copay (vs. 26-day wait times and 2-hour waits in traditional settings). [akidolabs.com](https://www.akidolabs.com/) ## Strategic Focus - **Scale Scope AI** – Bring the AI platform to patients across the U.S. starting with Akido Care, aiming for “AI to unlock healthcare super-abundance provided by humans.” - **Expand risk-bearing contracts** – Grow the IPA (Independent Practice Association) and value-based care arrangements to reduce costs and improve outcomes. - **Geographic expansion** – Currently in California, Rhode Island, and New York; plans to enter more states. - **Talent acquisition** – Active hiring for clinical, operations, product, and engineering roles (20+ open positions as of mid-2025). [greenhouse.io](https://job-boards.greenhouse.io/akidolabs) ## Why Work Here - **Mission-driven**: “Make excellent healthcare a basic human right” – employees report high culture scores (4.4/5 on LinkedIn, 4.4 for culture, 4.2 for career). [linkedin.com](https://www.linkedin.com/company/akido-labs) - **AI + healthcare impact**: Opportunity to work on cutting-edge AI applied directly to patient outcomes, with a strong engineering and product team (27% of 107 employees in technical roles). - **Diverse roles**: Positions range from street medicine clinicians and operations managers to software engineers and product designers; some remote/hybrid options (e.g., Part-Time Registered Dietitian in New York with possible remote). [greenhouse.io](https://job-boards.greenhouse.io/akidolabs) - **Compensation**: Transparent salary ranges for some roles (e.g., Software Engineer ~$140K, Senior Software Engineer ~$161K). [linkedin.com](https://www.linkedin.com/company/akido-labs) - **Culture**: “Bridging Technology & Empathy” – team spans 5 countries, with a flat hierarchy and emphasis on social equity. ## Sources 1. [akidolabs.com](https://www.akidolabs.com/) – Company homepage, mission, product details 2. [akidolabs.com/company](https://www.akidolabs.com/company) – Leadership, 1000+ people claim, history 3. [linkedin.com/company/akido-labs](https://www.linkedin.com/company/akido-labs) – Employee count, funding, revenue, reviews, recent news 4. [job-boards.greenhouse.io/akidolabs](https://job-boards.greenhouse.io/akidolabs) – Open positions, job descriptions 5. [wellfound.com/company/akido-labs](https://wellfound.com/company/akido-labs) – (Note: not explicitly given but referenced via YC W15 status in search results – used for Y Combinator affiliation) ## Other roles at Akido - [Behavioral Health Care Manager / Program Manager - Enhanced Care Management](https://feeny.ai/job/behavioral-health-care-manager-program-manager-enhanced-care-management-akido-e81c6pjxv9wb) — Inland Empire, CA - [Primary Care Physician (Rhode Island Primary Care Medical Group)](https://feeny.ai/job/primary-care-physician-rhode-island-primary-care-medical-group-akido-ri-n7jpx3eft3jf) — , RI - [Community Health Worker - San Francisco](https://feeny.ai/job/community-health-worker-san-francisco-akido-san-francisco-kqjetj7v00nc) — San Francisco, CA - [Clinical Pharmacist - Ambulatory Care / COPD Population Health Program](https://feeny.ai/job/clinical-pharmacist-ambulatory-care-copd-population-health-program-akido-ri-kdgxr8m7rr20) — , RI - [Nurse Practitioner in Primary Care RIPC MG](https://feeny.ai/job/nurse-practitioner-in-primary-care-ripc-mg-akido-ri-r5af37nb7mhs) — , RI - [Physician, Bay Area Street Medicine Focus](https://feeny.ai/job/physician-bay-area-street-medicine-focus-akido-san-francisco-bay-area-tt523qw64c4w) — San Francisco Bay Area, CA - [Clinical Review Nurse - Prior Authorization](https://feeny.ai/job/clinical-review-nurse-prior-authorization-akido-chino-snrbndc3nbyk) — Chino, CA - [Controller](https://feeny.ai/job/controller-akido-california-2ppn0qj0djy1) — California - [Executive Director | Safety Net](https://feeny.ai/job/executive-director-safety-net-akido-california-los-angeles-area-4pbw3swj660s) — California / Los Angeles Area - [General Interest](https://feeny.ai/job/general-interest-akido-remote-ahtqvt45jv9w)