---
title: 'HR Associate at Convey (formerly Message Broadcast)'
canonical: 'https://feeny.ai/job/hr-associate-convey-formerly-message-broadcast-denver-7mk9nepwjvpp'
type: 'job'
last_seen: '2026-10-20'
---

# HR Associate at Convey (formerly Message Broadcast)

- **Company:** Convey (formerly Message Broadcast)
- **Location:** Denver, CO
- **Compensation:** $25/hr
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-07
- **Last confirmed live:** 2026-10-20
- **Apply:** https://jobs.ashbyhq.com/convey/18620a51-7a84-4c84-a276-7b39fae72de1

## Job description

Job Description Are you interested in starting your career in Human Resources? As an HR Coordinator in Convey's Emerging Talent Program, you'll support how our people are hired, onboarded and supported. You'll also grow through a six-month development program built for early-career professionals. You'll learn from leaders across the company and build a network outside your team. You'll also take ownership of a project that improves how HR works at Convey.

## What you'll do

- Coordinate new hire onboarding, including scheduling, paperwork, system setup and first-week meetings with IT and HR
- Keep employee records and HR systems accurate and up to date
- Answer employee questions about policies, benefits and HR processes, and escalate when needed
- Support recruiting by scheduling interviews, communicating with candidates and keeping job postings current
- Help plan and run employee engagement events and company programs
- Help with HR reporting, audits and compliance documents
- Identify opportunities to simplify HR processes, improve efficiency, and make information easier to understand.

## Your first six months

Through the Emerging Talent Program, you'll:

- Start strong by reviewing your goals for Days 30–180 with your manager. During your first week, you’ll participate in onboarding sessions, meet your team, and connect with your cohort over lunch.
- Join your cohort for Convey’s monthly Foundations Series to build your network, develop skills for your first professional role, and make an impact. The series begins in month one with a dedicated session with our CEO, who will share lessons from his career and why your growth matters to Convey’s future.
- Lead an Emerging Talent Impact Project. Find a real opportunity to improve something in HR, plan and run the project with stakeholders, and present your results to Convey leaders at the Emerging Talent Impact Showcase.

## What you bring

- Bachelor’s degree in Human Resources, Business, Psychology, or a related field, or equivalent experience
- 0–2 years of experience; HR internships are a plus
- Strong organizational skills, attention to detail, and discretion when handling confidential information
- Clear, friendly written and verbal communication
- Curiosity, initiative, and a drive to learn, seek feedback, and take on new challenges
- An interest in finding better ways to work, including using AI tools responsibly to improve efficiency
- Comfort with Microsoft 365 and a willingness to learn new systems; experience with HRIS or AI tools is a plus
- Interest in building a long-term career in HR

## US-BASED ROLES ONLY - BENEFITS

- Fully covered Medical, Dental, and Vision coverage for employees
- Cost share for dependents
- 401(K) plan with company match
- Fully covered STD/LTD
- Employee Assistance Program (EAP)
- Paid Maternity Leave
- 12 weeks of paid parental leave for birthing parent
- Paid Paternity Leave
- Flexible PTO policy - We trust employees to manage their time effectively and take time off as needed to maintain a healthy work-life balance. Discretionary time off is unlimited, subject to manager approval and business needs.
- 12 paid holidays throughout the year, including winter recess for all employees between December 25th-January 1st
- On-site gym available for free use in Denver, CO for employees based in the Denver area

Convey (formerly Message Broadcast) is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

## About Convey (formerly Message Broadcast)

## Company Overview
- **One-liner**: Convey provides a customer engagement operating system purpose-built for utilities and regulated industries, enabling intelligent, compliant communications during critical moments.
- **Entity Type**: Private (bootstrapped or funded – not publicly disclosed; no recent funding rounds found)
- **Headquarters**: Not publicly available (likely United States; prior entity Message Broadcast was based in Colorado Springs, CO, but current HQ not confirmed in provided sources)
- **Founded**: 1998 (originally as Message Broadcast; rebranded to Convey in recent years)
- **Founders**: Not publicly listed; leadership team includes Maulik Datanwala (CEO), Alex Wiley (CFO), Amit Mondal (Group CTO), Atif Hasan (CTO, EONS platform), and others.

## Core Business
- **Primary industry**: Customer engagement software for utilities (electric, gas, water), public sector, healthcare, insurance, and telecommunications.
- **Target customers**: B2B – Fortune 100 companies, investor-owned utilities (IOUs), cooperatives, municipalities, and mid-sized utilities.
- **Mission statement**: “Humanize connections in regulated environments through intelligent workflows that deliver measurable impact.”

## Products & Services
- **EONS**: The core engagement operating system – an adaptive intelligence layer between core systems and customers.
- **REACH**: Emergency & outage communications for enterprise.
- **ENFORCE**: Automated compliance management for regulated communications.
- **TEXTBLUE**: Proactive, critical-moment communications (outage, billing, scheduling).
- **BillWise AI**: AI-driven bill intelligence to reduce calls and improve CX.
- **HVCA**: High-volume inbound voice and call routing.
- **mobileRIGHT**: Virtual assistants, chatbots, and agents.
- **Conversations**: Two-way appointment messaging and intelligent conversations.
- **RCS (Rich Communication Services)**: Verified branding, rich media, one-tap actions.
- **Call Center**: Streamlined transaction experiences and voice routing.
- **Energy Efficiency**: Programs for utilities to engage customers on usage.

All offerings are SaaS/cloud-based, delivered as an engagement operating system.

## Market Standing
- **Valuation/Market Cap**: Not disclosed.
- **Key Metric**: Not publicly available (revenue not disclosed; no funding rounds reported in search results).
- **Notable Clients/Partners**: Duke Energy (quoted as a client), large West Coast electric utility, Fortune 100 companies in utilities, healthcare, finance, insurance, public sector.
- **Growth Signals**:
  - Rebrand from Message Broadcast to Convey, signaling expanded vision.
  - Introduction of AI capabilities (BillWise AI, RCS).
  - Serving “utilities of every size” and expanding into public sector, insurance, healthcare, telecom.
  - Claims 24% decrease in inbound call center activity, 64% increase in data productivity, 83% increase in delivering messages at speed (from about page).

## Competitive Advantages
- **Purpose-built for regulated industries**: Embedding compliance into every workflow, reducing risk for utilities and other regulated entities.
- **Intelligent, adaptive workflows**: Real-time personalization during critical moments (outages, high-bill events, peak load).
- **Proven track record**: Since 1998, deep domain expertise in utility customer engagement.
- **Integrated platform**: Combines communications, journey orchestration, analytics, and integrations in one OS.

## Strategic Focus
- **Modernize customer engagement** for utilities and regulated industries, replacing legacy systems with intelligent, omnichannel experiences.
- **Expand AI capabilities** (BillWise AI, RCS) to reduce costs and improve customer trust.
- **Grow into adjacent verticals** (public sector, insurance, healthcare, telecom) while maintaining core utility focus.

## Why Work Here
- **Culture**: Emphasis on “humanizing connections” and making a measurable impact for essential service providers. Values include collaboration, trust-building, and transforming compliance into opportunities.
- **Work style**: Not explicitly stated as remote/hybrid; likely office-based with some flexibility (not confirmed in sources).
- **Benefits**: “Work smarter” – focus on streamlined, effective customer journeys; “See results” – real impact on Fortune 100 clients. Specific perks not detailed but careers page highlights meaningful work in regulated environments.
- **Engineering culture**: Likely strong on innovation (AI, RCS, intelligent workflows) and compliance-driven development.

## Sources
1. [goconvey.com/about-us](https://www.goconvey.com/company/about-us/)
2. [goconvey.com](https://www.goconvey.com/)
3. [goconvey.com/jobs](https://www.goconvey.com/jobs/)
4. [jobs.ashbyhq.com/convey](https://jobs.ashbyhq.com/convey)
5. [goconvey.com/company](https://www.goconvey.com/company/)

## Other roles at Convey (formerly Message Broadcast)

- [Site Reliability Engineer](https://feeny.ai/job/site-reliability-engineer-convey-formerly-message-broadcast-philippines-2rdmb3e9dt82) — Philippines
- [Customer Operations Associate](https://feeny.ai/job/customer-operations-associate-convey-formerly-message-broadcast-denver-1m4ptc5kt27j) — Denver, CO
- [Manager, Product Operations](https://feeny.ai/job/manager-product-operations-convey-formerly-message-broadcast-denver-s4nv3aypyafq) — Denver, CO
- [Account Executive](https://feeny.ai/job/account-executive-convey-formerly-message-broadcast-united-states-cx3s324twq88) — United States