--- title: 'HR Business Partner at ControlUp' canonical: 'https://feeny.ai/job/hr-business-partner-controlup-fort-lauderdale-kh0zf85b0xvm' type: 'job' last_seen: '2026-10-20' --- # HR Business Partner at ControlUp - **Company:** ControlUp - **Location:** Fort Lauderdale, FL - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-14 - **Last confirmed live:** 2026-10-20 - **Apply:** https://jobs.lever.co/controlup/29ad1e7f-a5ea-48f2-988c-bc956823a12b ## Job description ControlUp is a leader in Digital Employee Experience (DEX), evolving IT operations with agentic AI to deliver Autonomous Endpoint Management (AEM) and a digital workspace that runs itself. Our platform transforms millions of real-time signals into intelligent action, bridging the gap between deep visibility and automated remediation. We turn "IT headaches" and employee frustration into self-healing operations, allowing organizations to move beyond reactive troubleshooting toward a future where technology works seamlessly in the background. We’re here to ensure the workday runs without disruptions. No tool sprawl, no wasted time, and no friction. Just technology that works for people, not against them, so they can stay focused on what they do best. One platform. One powerful shift in how work flows. About the Role: We are looking for an HR Business Partner to join our amazing global HR team. The ideal candidate will provide support to our high, mid, and junior-level management, employee relations, and performance management, and be a significant part of the recruitment process. This role will execute different HR strategies focused on talent management, organizational effectiveness, and employee engagement. What You’ll Own: - Serve as a strategic HR partner to GTM leadership (senior, mid, and junior), ensuring HR strategy is well-structured, locally relevant, and aligned to business goals across regions. - Advise, coach, and guide GTM managers and employees on complex employee relations matters, performance management, and organizational challenges, with sound judgment and the confidence to push back when needed. - Own and administer HR policies and processes, ensuring consistency across a global, multi-entity organization while remaining sensitive to local labor law and cultural context. - Apply working knowledge of employment law and HR compliance considerations across multiple jurisdictions to guide managers and mitigate risk. - Drive end-to-end recruitment for GTM roles: partnering with hiring managers, aligning on hiring priorities, and leading candidate and offer negotiations through to contract. - Own the full employee lifecycle for the GTM population, from recruiting and onboarding, through development, engagement, and internal mobility, to offboarding, with a strong focus on experience at every touchpoint. - Bring energy and presence to our Fort Lauderdale office 3 days a week, working in person with the local team while staying closely connected to a distributed, global HR function. - Thrive in a fast-paced, highly collaborative, and constantly evolving environment, comfortable holding ambiguity and driving structure where it’s needed What You’ll Bring: - 5+ years of HR Business Partner experience within a high-tech/technology company, ideally supporting a global or multi-site organization. - Experience supporting Sales, Marketing, or Customer Success functions is a strong plus. - Solid working knowledge of HR policies, processes, and best practices, with the ability to apply them pragmatically in a fast-scaling environment. - Working familiarity with US employment law and general awareness of how HR practices differ across jurisdictions. - A proven track record advising, coaching, and guiding managers and employees, and being seen as a credible, trusted voice in the room. - Hands-on, end-to-end recruitment experience. - The ability to influence and advise business leadership with confidence and clarity, even in ambiguous or sensitive situations. - Excellent oral and written communication skills. - A relevant Bachelor’s degree. - Comfort working across time zones, cultures, and organizational layers in a global, fast-growing company. ## About ControlUp ## Company Overview - **One-liner**: ControlUp provides an AI-powered digital employee experience (DEX) platform that helps IT teams proactively monitor, remediate, and optimize endpoints to deliver a frustration-free workspace. - **Entity Type**: Private (Series unknown; total funding $140.2M across 4 rounds; achieved unicorn status in 2024) - **Headquarters**: Rishon LeZion, Israel (global HQ) with major offices in San Francisco, California, USA and Fort Lauderdale, Florida, USA. - **Founded**: 2012 - **Founders**: Not publicly listed on the provided sources; the company was built by a team including ex-Takoto co-founder Gadi Feldman (now CPO). ## Core Business - **Primary industry/industries**: Digital Employee Experience (DEX), Autonomous Endpoint Management (AEM), IT Operations (ITOps) - **Target customers**: B2B – Enterprise IT teams, managed service providers (MSPs), and large organizations (over a third of Fortune 100 are customers). - **Mission or purpose statement**: “To make technology invisible – not because it disappears, but because it just works.” ControlUp aims to transform IT from reactive support ticket handling to a proactive, self-healing digital workspace. ## Products & Services - **ControlUp Solve**: A SaaS platform for automated remediation – detects and fixes common desktop, application, and network issues without human intervention. - **ControlUp Remote DX**: Monitors and optimizes the digital experience for remote and hybrid workers, ensuring performance across VPNs, VDI, and cloud desktops. - **ControlUp Edge DX**: Extends visibility and control to physical endpoints (laptops, desktops) to prevent slowdowns and enhance user experience. - **Agentic AI Layer (recent addition)**: Incorporates agentic AI to move from DEX to full Autonomous IT Operations (AEM) – the platform sees, understands, decides, and acts. ## Market Standing - **Valuation/Market Cap**: Achieved “unicorn” status (valuation >$1B) after crossing $100M ARR in 2024. Exact valuation not disclosed. - **Key Metric**: **Annual Recurring Revenue (ARR) – $100M** (2024); **Total Funding – $140.2M** (across 4 rounds) - **Notable Investors/Partners**: Not specifically named in provided sources, but investors enabled unicorn round. Partners include major IT ecosystem players (implied by Fortune 100 adoption). - **Growth Signals**: - Grew from DEX leader to AEM pioneer with agentic AI. - Acquisitions: Takoto (automation) and UniPath Inc. – bringing world-class automation and AI capabilities. - 2000+ global customers, 6M+ seats under management. - 4700+ Certified ControlUp Experts. - Headcount grew ~5.6% YoY to 357 employees (linkedin) or “400 teammates worldwide” (company page). ## Competitive Advantages - **Real-time visibility & proactive remediation**: Detects issues 20x faster than leading platforms and automates fixes before users are impacted. - **Unified DEX + ITOps platform**: Combines monitoring, analytics, and automated remediation in a single pane – reducing tool sprawl. - **Agentic AI (Autonomous IT)**: Uses AI not just for insights but to decide and act autonomously, moving beyond legacy DEX tools. - **Deep customer trust**: Over a third of Fortune 100 companies rely on ControlUp; 2000+ global customers; high NPS implied by “scrappy authenticity and roll-up-our-sleeves customer service.” ## Strategic Focus - **Autonomous IT Operations (AEM)**: The company is pivoting from DEX to a fully autonomous platform that can heal, optimize, and manage itself using agentic AI. - **Scaling globally**: New office in Fort Lauderdale, Florida (2024) and continued hiring across US, Israel, Europe (DACH, Netherlands, UK, Poland). - **Expanding product capabilities**: Continued acquisition and integration of automation and AI startups (Takoto, UniPath) to accelerate roadmap. ## Why Work Here - **Culture**: Described as “one team” with “scrappy authenticity” – collaboration, ownership beyond role, and collective wins celebrated. Emphasizes “big thinkers and meticulous executors.” - **Work setup**: **Hybrid** – employees can work from one of four offices (Israel, San Francisco, Fort Lauderdale, additional European hubs) or from home. - **Benefits**: - Medical, dental, vision coverage starting day 1 (company pays portion). - Flexible Time Off (FTO) + 6 paid sick days + 10 company holidays. - 401k match (50% on first 4% of compensation, no waiting period). - Stock options (offered after 90 days). - 100% company-paid $100k life insurance; voluntary short/long-term disability, AD&D. - Annual all-expenses-paid company trip; regular virtual and in-person events. - **Professional growth**: “No limits to opportunities and growth” – employees carve their own path. - **Team**: 357–400 teammates across 17 countries; strong engineering presence in Israel and US. ## Sources 1. [ControlUp Careers Page](https://www.controlup.com/company/careers/) 2. [ControlUp Company Page](https://www.controlup.com/company/) 3. [ControlUp Job Listings (Lever)](https://jobs.lever.co/controlup) 4. [LinkedIn Company Profile](https://www.linkedin.com/company/controlup-technology) 5. [CBInsights Profile](https://www.cbinsights./com/company/controlup) ## Other roles at ControlUp - [Senior Full Stack Engineer (UK)](https://feeny.ai/job/senior-full-stack-engineer-uk-controlup-united-kingdom-8w6gs5qwdrmz) — United Kingdom - [Project Manager - Product & R&D](https://feeny.ai/job/project-manager-product-r-d-controlup-rishon-lezion-b2eczby8bvbg) — Rishon Lezion, Israel - [Technical Product Manager](https://feeny.ai/job/technical-product-manager-controlup-united-states-east-ct6yzx342qc2) — United States East - [HR Business Partner](https://feeny.ai/job/hr-business-partner-controlup-rishon-lezion-g932315xneg4) — Rishon Lezion, Israel - [DACH Enterprise Customer Success Manager](https://feeny.ai/job/dach-enterprise-customer-success-manager-controlup-germany-nbjhr1d89g8f) — Germany - [Enterprise Account Executive - Midwest (US)](https://feeny.ai/job/enterprise-account-executive-midwest-us-controlup-united-states-4t1jepptmt5x) — United States - [Commercial Account Executive – US West](https://feeny.ai/job/commercial-account-executive-us-west-controlup-united-states-baykhs0r6v3y) — United States - [Engineering Manager](https://feeny.ai/job/engineering-manager-controlup-rishon-lezion-gvapxmkznj27) — Rishon Lezion, Israel - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-controlup-united-kingdom-6q3k0gtpmzrk) — United Kingdom - [Enterprise Customer Success Manager (US)](https://feeny.ai/job/enterprise-customer-success-manager-us-controlup-united-states-zaa026jbx6r3) — United States