---
title: 'HR Business Partner – Learning and Development at FreedomPay'
canonical: 'https://feeny.ai/job/hr-business-partner-learning-and-development-freedompay-philadelphia-y5e5vjq92t6g'
type: 'job'
last_seen: '2026-10-20'
---

# HR Business Partner – Learning and Development at FreedomPay

- **Company:** FreedomPay
- **Location:** Philadelphia, PA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-08
- **Last confirmed live:** 2026-10-20
- **Apply:** https://jobs.lever.co/freedompay/de5e7929-b453-433c-a165-e7f445c8ae8f

## Job description

We are seeking a strategic, hands-on HR Business Partner to support a growing technology organization while helping strengthen employee and manager capability through targeted learning and development initiatives. This role will partner closely with leaders on talent management, employee relations, performance, organizational effectiveness, engagement, workforce planning, and talent acquisition needs, while also coordinating training programs and administering Cornerstone. The ideal candidate brings experience in payments, fintech, SaaS, or a similarly fast-paced environment. This is a hybrid position based out of our headquarters in Philadelphia.

Main Job Responsibilities

- Serve as a trusted HR Business Partner to leaders and employees, translating business priorities into practical people, talent, and organizational strategies.
- Coach leaders on employee relations, performance management, policy interpretation, conflict resolution, team effectiveness, and organizational change.
- Partner with leaders on workforce planning, talent reviews, succession planning, development priorities, employee engagement, and retention.
- Support full-cycle recruiting needs, including role intake, sourcing, candidate pipeline development, interview coordination, candidate assessment, and offer partnership.
- Coach hiring managers on effective interviewing and selection practices while helping deliver a consistent, high-quality candidate experience.
- Use applicant tracking systems, LinkedIn Recruiter, job boards, and related recruiting tools to maintain accurate candidate workflows and support hiring outcomes.
- Identify capability gaps and translate business needs into focused learning plans for employees, managers, and teams.
- Coordinate the design, delivery, communication, and evaluation of training programs, including manager development, onboarding, compliance, professional skills, and role-specific learning.
- Administer and optimize Cornerstone, including assignments, curricula, user records, completion tracking, reporting, content management, and learner and manager support.
- Partner with subject-matter experts and external vendors to develop or source effective learning content and maintain accurate, current course materials.
- Use learning data, employee feedback, performance trends, and business outcomes to assess program effectiveness and recommend improvements.
- Support compensation, job leveling, talent acquisition, and organizational effectiveness initiatives as business needs require.
- Develop Excel-based reporting and analyses for talent, learning, recruiting, headcount, engagement, and workforce planning.
- Use AI and automation responsibly to improve HR service delivery, learning content, recruiting workflows, documentation, reporting, and the employee and candidate experience.

Required Skills and Experience

- Bachelor’s degree in Human Resources, Business, Organizational Development, Learning and Development, or a related field, or equivalent relevant experience.
- 6+ years of progressive HR experience, including experience as an HR Business Partner or in a comparable role supporting leaders and employees.
- Hands-on experience administering Cornerstone Learning Management System is required, including course assignments, completion tracking, reporting, content management, and user support.
- Experience identifying training needs and coordinating or facilitating employee, manager, compliance, onboarding, or professional development programs.
- Experience supporting recruiting and talent acquisition activities, including sourcing, candidate pipeline management, interview coordination, and partnership with hiring managers.
- Working knowledge of applicant tracking systems and recruiting tools, with the ability to maintain accurate candidate workflows and reporting.
- Demonstrated ability to partner with leaders on employee relations, performance management, talent management, workforce planning, organizational effectiveness, and engagement.
- Strong employee relations judgment with the ability to provide balanced, confidential, and practical guidance.
- Strong analytical skills and proficiency with Excel-based talent, workforce, recruiting, and learning reporting.
- Excellent written, verbal, facilitation, and presentation skills, with the ability to build trust and influence across all levels.
- Ability to manage multiple priorities independently in a fast-paced, scaling technology environment.
- Proficiency with Microsoft Office and HR systems, with a willingness to adopt AI-enabled tools that improve HR, recruiting, and learning effectiveness.
- Must be able to pass a background check and credit check and have authorization to work in the U.S.

## Preferred Skills

- Experience supporting payments, fintech, SaaS, or other technology-focused teams.
- Experience with Cornerstone configuration, learning paths, compliance campaigns, dashboards, or system integrations.
- Experience facilitating manager development, leadership, onboarding, or train-the-trainer programs.
- Experience with Lever ATS, LinkedIn Recruiter, or comparable applicant tracking and sourcing tools.
- Experience supporting distributed, hybrid, or global teams.

## About FreedomPay

## Company Overview
- **One-liner**: FreedomPay provides a flexible, agnostic payment orchestration platform that connects commerce systems (POS, e-commerce, mobile) with 1,500+ third-party solutions to enable secure, omnichannel transactions.
- **Entity Type**: Private (funding stage not publicly disclosed)
- **Headquarters**: Philadelphia, Pennsylvania, USA (with a UK/Europe headquarters in London, England)
- **Founded**: Not publicly disclosed (company has over 20 years of history)
- **Founders**: Not publicly available

## Core Business
- Primary industry: Payment Technology / Commerce Platform
- Target customers: B2B, primarily mid-market and enterprise merchants across multiple verticals (retail, food service, hospitality, etc.)
- Mission or purpose statement: "We exist to help forward thinkers, fast movers, and next-level achievers unleash the power of pay to sell, manage, and grow like never before." [corporate.freedompay.com]

## Products & Services
- **FreedomPay Payment Orchestration Platform**: A SaaS-based platform that unifies POS, e-commerce, mobile payments, loyalty programs, and more into a single integration. Features include advanced security (PCI-validated P2PE, encryption, fraud prevention), real-time transaction processing (<600ms), and data-driven analytics. [corporate.freedompay.com]

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Over "billions of transactions managed annually" and 100% client retention at the enterprise level [corporate.freedompay.com]
- **Notable Investors/Partners**: Shake Shack, Klarna, Microsoft, JP Morgan, Foot Locker, Amazon, Citi, Worldpay, Lloyds Bank, Toast, Visa, and many more [corporate.freedompay.com/about-us/our-story]
- **Growth Signals**: Rapid expansion across 88 countries; announced global expansion to Europe and Asia; launched a rebrand to "Next Level Commerce™"; maintains a start-up mentality despite 20+ years of history. [corporate.freedompay.com/about-us/our-story]

## Competitive Advantages
- **Independent and agnostic**: FreedomPay is not tied to any single processor or payment method, giving merchants flexibility and freedom to adapt to new trends.
- **1,500+ integrations**: The platform connects to a vast ecosystem of POS, PMS, kiosk, web, and mobile solutions – a strong network effect.
- **Industry‑leading security**: Pioneered one of the first PCI‑validated P2PE solutions in North America, including EMV and NFC support.
- **Proven enterprise retention**: 100% client retention at the enterprise level demonstrates deep customer loyalty and value.

## Strategic Focus
- Continued global expansion (Europe, Asia) and deepening partnerships with major processors and merchants.
- Innovation in payment security, compliance, speed of integrations, business intelligence, and loyalty.
- Maintaining an open, agnostic platform that allows merchants to avoid vendor lock‑in and easily adapt to new payment trends.

## Why Work Here
- **Culture**: Described as a diverse, inclusive environment with a "start-up mentality" where everyone is all‑hands‑on‑deck. Employees are empowered to be their best selves. [corporate.freedompay.com/resources/blogs/life-at-freedompay]
- **Workplace Flexibility**: Flexible working environment offering remote and hybrid options depending on role (e.g., Select USA Remote Locations, London hybrid). [jobs.lever.co/freedompay]
- **Benefits**: Above‑market and comprehensive healthcare, company‑wide bonus plan based on shared performance, above‑market compensation, and strong emphasis on training and advancement. [corporate.freedompay.com/about-us/careers]
- **Growth Environment**: A rapidly growing company that attracts top talent – "talent attracts talent." Employees work with thought leaders and have the opportunity to grow into new roles as the company scales.

## Sources
1. [corporate.freedompay.com/about-us/careers](https://corporate.freedompay.com/about-us/careers)
2. [jobs.lever.co/freedompay](https://jobs.lever.co/freedompay)
3. [corporate.freedompay.com](https://corporate.freedompay.com/)
4. [corporate.freedompay.com/about-us/our-story](https://corporate.freedompay.com/about-us/our-story)
5. [corporate.freedompay.com/resources/blogs/life-at-freedompay](https://corporate.freedompay.com/resources/blogs/life-at-freedompay)

## Other roles at FreedomPay

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- [Sales Engineer](https://feeny.ai/job/sales-engineer-freedompay-united-states-fxha373a19ew) — United States
- [HR Business Partner – Talent Acquisition](https://feeny.ai/job/hr-business-partner-talent-acquisition-freedompay-philadelphia-ha7evg0q12n6) — Philadelphia, PA
- [Sr. Platform Operations Engineer](https://feeny.ai/job/sr-platform-operations-engineer-freedompay-philadelphia-dmxee7gf99e2) — Philadelphia, PA
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