--- title: 'HR Business Partner at Pantheon Systems, Inc' canonical: 'https://feeny.ai/job/hr-business-partner-pantheon-systems-inc-chicago-illinois-united-states-amfhf3ed8s05' type: 'job' last_seen: '2026-11-04' --- # HR Business Partner at Pantheon Systems, Inc - **Company:** Pantheon Systems, Inc - **Location:** Chicago Illinois United States, United States - **Work type:** remote - **Posted:** 2026-10-30 - **Last confirmed live:** 2026-11-04 - **Apply:** https://pantheon.io/about/careers/detail?gh_jid=8337377 ## Job description ## About Pantheon At Pantheon, we help teams create, run, and evolve the websites that matter. Our platform helps them move faster without losing control as AI changes how websites are built and managed. ## The Role As an HR Business Partner, you’ll help our Go-to-Market leaders and managers build effective teams and work through people challenges. You’ll need to understand what the business is trying to achieve, offer practical advice, and do the hands-on work to move things forward. You’ll work directly with leaders, including the executive team, while staying close to day-to-day employee needs. Some situations will have a clear process; others will need you to figure out an approach, bring in the right partners, and see it through. This is a remote position open to candidates located in the Eastern or Central time zones ## What you’ll do - Partner with GTM leaders on team structure, workforce planning, and talent decisions. Understand the business need, offer practical advice, and help put decisions into action. - Build a workable process when there isn’t one. Ask questions, identify what’s needed, and create a simple approach that solves the problem without adding unnecessary complexity. Builds first and refine as you go, including using AI and automation to move faster, instead of waiting for a perfect process or for direction. - Help solve people issues across the U.S., Canada, EMEA, India, and the Philippines. Work through regional differences and bring in local or internal expertise when needed. - Coach managers on feedback, performance, engagement, and team effectiveness, with guidance they can use in real conversations and decisions. - Keep performance and talent processes moving—from preparing for talent discussions to helping managers with development plans and following up on commitments. - Own day-to-day employee matters and independently lead complex employee relations cases, investigations, and reorg related situations, partnering with Legal and People colleagues for expertise and risk perspective. - Help design and lead team changes and people projects from planning through implementation, including the communication and engagement approach that brings leaders and employees along. Stay involved in the practical work, like research, documentation, communications, coordination, and follow-up, not just the recommendation - Use people data, employee feedback, and AI tools to understand what’s happening, identify what needs attention, and recommend actions that support team and business goals. - Work closely with People colleagues and business leaders, sharing context and contributing across team priorities as needs change. ## What you bring - 3-5 years progressive experience in Human Resources, including experience supporting managers and leaders in an HRBP role. - Practical knowledge of employee relations, performance management, manager coaching, and core HR practices. - Ability to build trusted working relationships, listen carefully, and handle sensitive information with discretion. - Sound judgment in applying policies and guidance; confidence to resolve routine matters and recognize when to seek advice or escalate. You bring sensitive or high-risk issues forward early, with clear context and a considered recommendation. - A hands-on, low-ego approach: equally comfortable advising senior leaders and doing the detailed work yourself. In a small team, you take responsibility for the documentation, coordination, and follow-through that turn advice into action - A strong bias to action. You don’t wait to be told what to do, you move quickly, and you believe work shouldn’t take months to get over the line. You stay organized across several workstreams, set your own approach, clarify owners and outcomes, and flag risks early - Clear written and verbal communication, including the ability to adapt messages for different audiences. - Comfort using people data and employee feedback to understand issues and support recommendations. - Collaborative approach and ability to work across teams in a changing, matrixed environment. - Comfort pivoting as priorities change. When something doesn’t exist, you build it or find a solution together with others rather than waiting for a playbook. Helpful experience - Experience in a SaaS or technology company, or in a fast-moving, distributed organization. - Previous experience working with GTM teams. - A bachelor’s degree in a relevant field, or equivalent practical experience. ## What We Offer We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team. - Industry competitive compensation and equity plan - Flexible time off, sick days, and 13 paid holidays - Comprehensive medical insurance including Health, Dental and Vision - Paid parental leave (plus fertility, adoption and other family planning benefits) - In-office workspace (San Francisco & Chicago) - Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development - Events and activities both team-based and company wide that inspire, educate and cultivate Pantheon is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact talent@pantheon.io. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment. After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security. To review the Employee and Applicant's Privacy Policy, click[here](https://pantheon.pactsafe.io/employeeandapplicantprivacy.html). Visa Sponsorship is not available at this time. ## About Pantheon Systems, Inc ## Company Overview - **One-liner**: Pantheon provides a WebOps platform that unifies web infrastructure, workflows, and governance for building, hosting, and managing Drupal and WordPress websites at scale. - **Entity Type**: Private (Venture Capital-Backed; Series E) - **Headquarters**: San Francisco, California, United States - **Founded**: 2010 - **Founders**: Josh Koenig, Matt Cheney, David Moffly, and others (early team from the Drupal and WordPress ecosystem) ## Core Business - Primary industry/industries: Web Operations (WebOps) Platform, Managed Web Hosting, Cloud Infrastructure for Content Management Systems (CMS) - Target customers: B2B, primarily serving Enterprise and mid-market organizations, including universities, government agencies, technology companies, and major consumer brands. Also serves digital agencies building and managing client sites. - Mission or purpose statement: To empower teams to build, scale, and deliver exceptional digital experiences by streamlining WebOps, allowing them to focus on creating engaging content rather than managing infrastructure. ## Products & Services - **[Pantheon Platform]**: The core SaaS platform that provides a unified workflow for development, hosting, security, and performance management for Drupal and WordPress sites. It includes features like multidev environments, automated backups, a global CDN, and a serverless CMS architecture. - **[Autopilot]**: An automated governance and update tool that applies security patches, core updates, and plugin updates across a portfolio of websites, reducing manual maintenance and security risks. - **[Global CDN (Content Delivery Network)]**: A high-performance, globally distributed network designed to accelerate page load times and handle massive traffic spikes (over 17 billion monthly page views). - **[Professional Services & Support]**: Includes onboarding, migration services, and 24/7 support for enterprise customers. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed for the last round; previous reports suggested a valuation around $1 billion (unicorn status) after the Series E round. - **Key Metric**: Total Funding: $196.8M raised. - **Notable Investors/Partners**: SoftBank, Foundry Group, Scale Venture Partners, Industry Ventures, Sageview Capital, and others (backers of Heroku, ExactTarget, and SendGrid). Partners with major digital agencies and technology providers. - **Growth Signals**: Hosts over 700,000 websites and serves 2,500+ agency partners. Employs approximately 525 people (as of 2026). Processes over 17 billion monthly page views for its customers. Continues to expand its platform capabilities with AI and serverless features. ## Competitive Advantages - **Single, Integrated Platform**: Unlike competitors that require stitching together separate hosting, security, and workflow tools, Pantheon offers a unified platform for the entire web lifecycle. - **Deep CMS Specialization**: Built exclusively for Drupal and WordPress, offering unparalleled performance and workflow optimizations for these open-source ecosystems. - **Developer-Centric Workflow**: Features like multidev environments and Git-based deployments are designed to appeal to engineering teams, reducing friction between developers and marketers. - **Scale and Reliability**: Proven infrastructure capable of handling massive traffic for major global brands (e.g., Tableau, LA Tourism). ## Strategic Focus - **AI and Automation**: Integrating AI into the platform to automate routine WebOps tasks, including content updates, security patching, and performance optimization. - **Serverless CMS**: Pushing the boundaries of serverless architecture for CMS to improve scalability and reduce hosting costs for customers. - **Enterprise Expansion**: Continuing to win large, complex organizations in regulated industries (education, government, healthcare) that require robust security and compliance features. - **Community Growth**: Deepening its ecosystem of agency partners and open-source contributors to drive platform adoption and innovation. ## Why Work Here - **Culture & Values**: Emphasizes a culture of "teamwork, passion, and customer first." The company is described as having a diverse and passionate team that is "unafraid to think differently." - **Remote/Hybrid Policy**: Supports a flexible employee experience. The San Francisco office is a hub for collaboration, but remote work is embraced. The company has offices in 4 countries. - **Benefits & Perks**: - **Paid Parental Leave**: Up to 8 weeks of paid leave for bonding with a new child. - **Family Planning Support**: Comprehensive coverage including abortive care, travel reimbursements for family planning, and support for the transgender community (gender reassignment services). - **Health & Wellness**: Comprehensive healthcare benefits, mental health coverage, and a monthly book and gym allowance. - **Professional Development**: Access to LinkedIn Learning, company-led training, and leadership forums. - **Giving Back**: Employee donation matching program ($500/year) and team volunteer opportunities. - **Flexible Time-Off**: Encourages work/life balance with a flexible PTO policy. - **Inclusivity**: Active Employee Resource Groups (PRGs) and a stated commitment to diversity and inclusion. - **Engineering Culture**: A focus on building a "world-class WebOps Platform" using modern technologies. Engineers work on challenging problems at scale (billions of monthly page views). ## Sources 1. [pantheon.io](https://pantheon.io/about) 2. [pantheon.io](https://pantheon.io/about/careers) 3. [pantheon.io](https://pantheon.io/about/careers/openings) 4. [cbinsights.com](https://www.cbinsights.com/company/pantheon-systems) 5. [pitchbook.com](https://pitchbook.com/profiles/company/52913-26) ## Other roles at Pantheon Systems, Inc - [Senior Engineering Manager, Customer Runtimes](https://feeny.ai/job/senior-engineering-manager-customer-runtimes-pantheon-systems-inc-ireland-m8h7bkxzvm57) — Ireland - [Senior IT Support Engineer](https://feeny.ai/job/senior-it-support-engineer-pantheon-systems-inc-vancouver-s0kc4w4wjwjd) — Vancouver, Canada - [Senior Software Engineer, Connectivity & API Transformation](https://feeny.ai/job/senior-software-engineer-connectivity-api-transformation-pantheon-systems-inc-rghp65gys6zv) — United States - [Security Engineer II](https://feeny.ai/job/security-engineer-ii-pantheon-systems-inc-canada-bmnkxwrhv8w5) — Canada - [Staff Software Engineer, Platform Infrastructure](https://feeny.ai/job/staff-software-engineer-platform-infrastructure-pantheon-systems-inc-ireland-6x9wj3xz94jb) — Ireland - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-pantheon-systems-inc-united-states-0y6dnfpzgpre) — United States - [Principal Software Engineer, Collaborative Web Platform](https://feeny.ai/job/principal-software-engineer-collaborative-web-platform-pantheon-systems-inc-cehwejpn4b6v) — Canada - [Principal Software Engineer, Collaborative Web Platform](https://feeny.ai/job/principal-software-engineer-collaborative-web-platform-pantheon-systems-inc-1agbn1bzjqrf) — United States - [Sales Engineer](https://feeny.ai/job/sales-engineer-pantheon-systems-inc-united-states-as2qgjgnnmkn) — United States - [Software Engineer II - Collaborative Web Platform](https://feeny.ai/job/software-engineer-ii-collaborative-web-platform-pantheon-systems-inc-canada-5dfjqw7kd8mg) — Canada