--- title: 'HR Business Partner at TELEXISTENCE Inc.' canonical: 'https://feeny.ai/job/hr-business-partner-telexistence-inc-tokyo-w42mgpgdky3j' type: 'job' last_seen: '2026-09-17' --- # HR Business Partner at TELEXISTENCE Inc. - **Company:** TELEXISTENCE Inc. - **Location:** Tokyo, Japan - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-16 - **Last confirmed live:** 2026-09-17 - **Apply:** https://jobs.lever.co/tx-inc.com/21c13435-88cd-4650-a6f7-0dce21d08396 ## Job description Telexistence develops AI-powered robotics systems that expand automation beyond the factory. We design, manufacture and operate robots across every domain where robots can be useful, developing hardware, software, AI and teleoperation technology entirely in-house. Our TX Ghost robots restock beverage shelves in convenience stores, including 7-Eleven locations, and we are building humanoid systems and physical AI foundation models using operational data from robots already deployed in the field. ## POSITION OVERVIEW As an HR Business Partner, you will work closely with people managers across the organization to deliver HR programs that support business performance and employee engagement. Partnering with managers through the performance cycle, employee relations matters, and workforce analysis, you will help translate people data into practical actions that strengthen team effectiveness and organizational health. You will join a People & Organization team that is still being built, working across our group companies. This is a role for someone who is comfortable establishing processes as well as running them. ## KEY RESPONSIBILITIES As an HR Business Partner, you will work closely with people managers across the organization to deliver HR programs that support business performance and employee engagement. Partnering with managers through the performance cycle, employee relations matters, and workforce analysis, you will help translate people data into practical actions that strengthen team effectiveness and organizational health. You will join a People & Organization team that is still being built, working across our group companies. This is a role for someone who is comfortable establishing processes as well as running them. ## KEY RESPONSIBILITIES Business Partnership & Organizational Alignment - HR Partnership: Serve as a primary HR point of contact for people managers and team leads, providing day-to-day guidance on people-related matters and supporting consistent, well-informed decisions. - Role & Organizational Clarity: Support organizational change and role definition initiatives, maintaining accurate organizational data and identifying structural gaps such as vacancies and succession risks. - Workforce Planning Support: Contribute to workforce planning by providing headcount, attrition and hiring status data, and monitoring progress against plan. Performance & Talent Management - OKR & Performance Management: Partner with managers throughout the goal-setting and performance evaluation cycles, supporting evaluation writing, goal quality, reward discussions, and promotion and performance improvement processes. - Talent Review & Succession Planning: Prepare talent review materials and maintain supporting data to help identify high-potential talent and succession needs for key roles. - Manager Capability Development: Deliver manager training modules covering performance, reward and change management, and coach managers on feedback and effective people conversations. HR Data & People Analytics - Data Integrity: Maintain the accuracy and consistency of organizational and employee data, including structure, headcount and employee movement records. - People Analytics: Analyze turnover, attrition, engagement and workforce composition data to produce clear and reliable insights for the business. - Insight to Action: Translate analysis into practical recommendations for managers and support implementation through to completion. Employee Relations & Internal Branding - Employee Relations: Manage employee relations cases from initial consultation through fact-finding, documentation and resolution, escalating matters involving legal or compliance considerations. - Retention: Identify retention risks at an early stage and work with managers to design and implement appropriate interventions. - Exit Interviews: Conduct exit interviews and consolidate findings into actionable insights, handling confidential information with appropriate discretion. - Employee Experience & Internal Communication: Support onboarding, engagement survey follow-up and internal communications in both Japanese and English to strengthen employee experience across a multinational workforce. ## QUALIFICATIONS Must Have - Business-level proficiency in Japanese and English, including written communication. - Approximately 3–5 years of HR experience, including at least one year in a role directly supporting people managers. - Strong analytical skills, with the ability to work with HR data and present findings clearly and accurately. - Demonstrated ability to build trust with stakeholders and handle sensitive conversations with professionalism. - Sound judgment in handling confidential and sensitive information. - Excellent written communication skills, with strong attention to accuracy and detail. ## Nice to Have - Experience in a high-growth or scale-up environment. - Experience supporting multi-entity, cross-border or multinational organizations. - Experience supporting frontline, shift-based or part-time employee populations. - Experience handling employee relations investigations. - 社労士科目合格, SHRM, HRCI or an equivalent HR certification. ## IDEAL CANDIDATE PROFILE - Comfortable establishing processes in a growing organization, not only operating established ones. - Strong sense of ownership, seeing issues through to resolution. - Collaborative and able to build credibility with managers across functions and cultures. - Interest in technology-driven structural change. ## About TELEXISTENCE Inc. ## Company Overview - **One-liner**: Telexistence Inc. builds and operates AI-powered robots for real-world retail and logistics environments, with a mission to grasp every single object in the world. - **Entity Type**: Private (Series B) - **Headquarters**: Tokyo, Japan - **Founded**: 2017 - **Founders**: Jin Tomioka ## Core Business - Primary industry: Robotics and Physical AI - Target customers: Retail convenience stores, logistics operators, robotics startups, and research institutions (B2B) - Mission or purpose: “Change robots, change structures, and change the world” – to make robots operate outside factories and revolutionize labor. ## Products & Services - **TX SCARA (Retail Robot)**: An AI-powered robot deployed in convenience stores for restocking and shelf management. Currently in over 300 FamilyMart stores across Japan. - **GHOST (Next-Gen Robot)**: Next-generation model under development with Foxconn for mass production. - **Astra (Humanoid Robot)**: Vision-Language-Action (VLA) humanoid robot being co-developed with Seven-Eleven Japan, targeting deployment in stores by 2029. - **Motion Data Factory (Service)**: A new industrial utility generating large-scale, stable robotic motion datasets for robotics companies and researchers, launching January 2026. - **Logistics Automation Systems**: Multi-robot systems (four robotic arms + four automated forklifts) for warehouse loading/unloading, deployed with SENKO Co., Ltd. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Total Funding**: $204.8M (as of Series B; $170M Series B led by SoftBank Group, Foxconn, Globis Capital Partners, with follow-ons from Airbus Ventures, KDDI Open Innovation Fund, Monoful Venture Partners) - **Key Metric**: Annual revenue ~$13M (LinkedIn estimate); deploying robots in commercial convenience stores at scale – a rare feat in the industry. - **Notable Investors/Partners**: SoftBank Group Corp., Foxconn, Airbus Ventures, KDDI Open Innovation Fund, Globis Capital Partners, Monoful Venture Partners, AWS (Generative AI Innovation Center), NVIDIA (IsaacSim), Seven-Eleven Japan, FamilyMart, SENKO. - **Growth Signals**: Headcount grew 16.2% YoY to 92 employees across 10 countries; entered strategic partnership for humanoid robot with Seven-Eleven; launched Motion Data Factory service; expanding into North America with SoftBank Robotics. ## Competitive Advantages - **Real-world scale**: Already operating hundreds of robots in live convenience stores, accumulating real-world data that competitors lack. - **Full-stack ownership**: In-house hardware, AI foundation models, data collection, and control – enabling rapid iteration and tight feedback loops. - **Advanced gripping and fleet management**: Proprietary grippers that handle perforated or weak boxes, plus an AI system that coordinates multiple robot arms and forklifts in parallel. - **Infrastructure**: Access to large-scale GPU clusters (AWS) and simulation tools (NVIDIA IsaacSim) for training foundation models. ## Strategic Focus - Continue scaling deployments in retail and logistics (Japan → North America). - Advance humanoid robot development (Astra) with Seven-Eleven for 2029 rollout. - Grow the Motion Data Factory as a utility service to power the broader robotics ecosystem. - Solidify mass production capabilities with Foxconn for next-gen models. ## Why Work Here - **Culture**: Highly flexible – no fixed hours, remote/hybrid/in-person options as long as goals are met. Results-driven environment. - **Team**: Multinational group of top specialists in hardware, software, AI, and teleoperation. Distributed across 10 countries (Japan, India, Turkey, Canada, US, etc.). - **Impact**: Work on frontier robotics problems with immediate real-world deployment – from convenience store shelves to logistics hubs. - **Growth**: Rapid scaling phase post-Series B; opportunities to shape platform from early stage. - **Perks**: Start-up agility with global investor backing; exposure to cutting-edge AI and robotics stack. ## Sources 1. [tx-inc.com](https://tx-inc.com/en/) 2. [tx-inc.com/about](https://tx-inc.com/en/about/) 3. [tx-inc.com/career](https://tx-inc.com/en/career/) 4. [jobs.lever.co](https://jobs.lever.co/tx-inc.com) 5. [linkedin.com](https://linkedin.com/company/telexistenceinc) ## Other roles at TELEXISTENCE Inc. - [Firmware Engineer - Retail Robotics](https://feeny.ai/job/firmware-engineer-retail-robotics-telexistence-inc-tokyo-vstvab7yzk05) — Tokyo, Japan - [Robotics Automation Perception Engineer (JP-Retail)](https://feeny.ai/job/robotics-automation-perception-engineer-jp-retail-telexistence-inc-tokyo-cy9byw923ajm) — Tokyo, Japan - [VP of System Applications (Logistics Robotics)](https://feeny.ai/job/vp-of-system-applications-logistics-robotics-telexistence-inc-tokyo-9h8xp795nvsk) — Tokyo, Japan - [Government Relation Specialist](https://feeny.ai/job/government-relation-specialist-telexistence-inc-tokyo-68sf1mrf9der) — Tokyo, Japan - [EVP of Logistics Automation](https://feeny.ai/job/evp-of-logistics-automation-telexistence-inc-tokyo-kzfyztygzcqk) — Tokyo, Japan - [Lead System Integration Robotics Engineer - Logistic Division](https://feeny.ai/job/lead-system-integration-robotics-engineer-logistic-division-telexistence-inc-caywj1ahcgkx) — Tokyo, Japan - [事業開発エキスパート/ Business Development Expert](https://feeny.ai/job/business-development-expert-telexistence-inc-tokyo-qgrhhb6rty72) — Tokyo, Japan - [Robotics Software Engineer - Motion Planning](https://feeny.ai/job/robotics-software-engineer-motion-planning-telexistence-inc-tokyo-cs1h5w9ay51w) — Tokyo, Japan - [ロボットデータコレクションセンター スーパーバイザー](https://feeny.ai/job/telexistence-inc-tokyo-ymm7arxbk3yr) — Tokyo, Japan - [Logistics Robotics Hardware Engineer - Next Gen Products](https://feeny.ai/job/logistics-robotics-hardware-engineer-next-gen-products-telexistence-inc-tokyo-yzr55sam3rpm) — Tokyo, Japan