---
title: 'HR Generalist at Harper'
canonical: 'https://feeny.ai/job/hr-generalist-harper-san-francisco-r34sgvr4mjw5'
type: 'job'
last_seen: '2026-10-17'
---

# HR Generalist at Harper

- **Company:** Harper
- **Location:** San Francisco, CA
- **Compensation:** $100k–$120k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-09
- **Last confirmed live:** 2026-10-17
- **Apply:** https://jobs.ashbyhq.com/harperinsure/9d7102a8-e360-4205-b1b9-bf7a40f81adb

## Job description

## Key Responsibilities

1. Talent Acquisition & Recruiting

- Manage the end-to-end recruitment process, from role intake and sourcing to offer management and closing candidates.
- Partner with hiring managers to understand hiring needs, define role requirements, and develop effective recruiting strategies.
- Source and engage candidates through LinkedIn, referrals, job boards, and other relevant channels.
- Screen candidates, coordinate interviews, gather feedback, and ensure a smooth and timely hiring process.
- Build and maintain strong candidate pipelines for current and future hiring needs.
- Deliver a positive candidate experience through clear communication and timely follow-ups.
- Manage offer rollouts, coordinate pre-employment documentation, and partner with hiring managers to close candidates.
- Track recruiting metrics, hiring progress, and pipeline health.
- Continuously improve recruiting processes, sourcing strategies, and employer branding initiatives.

1. HR Operations & Employee Lifecycle

- Manage employee lifecycle processes, including onboarding, employee changes, and offboarding.
- Coordinate new hire onboarding to ensure employees have a smooth and engaging start at Harper.
- Maintain accurate employee records, HR systems, personnel files, and employment documentation.
- Prepare offer letters, employment letters, and other HR-related documentation.
- Manage day-to-day HR operations and respond to employee queries related to policies, benefits, leave, and HR processes.
- Coordinate with payroll and benefits providers to ensure accurate and timely administration.
- Support leave management, employee data updates, and other HR administrative processes.

1. Employee Experience & Engagement

- Serve as a trusted point of contact for employees on day-to-day HR matters.
- Support employee engagement initiatives, team activities, and culture-building programs.
- Help organize employee surveys and identify opportunities to improve the employee experience.
- Support performance review cycles, feedback processes, and employee development initiatives.
- Foster a collaborative, inclusive, and people-first work environment.

1. HR Policies & Compliance

- Support the implementation and communication of HR policies, procedures, and employee guidelines.
- Maintain and update HR documentation and the employee handbook.
- Help ensure compliance with applicable employment laws and internal policies.
- Handle sensitive employee information with confidentiality and discretion.
- Identify opportunities to simplify and improve HR workflows and processes.

1. People Programs & Process Improvement

- Partner with the VP of People on initiatives across talent acquisition, employee experience, and People Operations.
- Build and maintain recruiting and HR dashboards to track key metrics.
- Identify opportunities to streamline processes and improve operational efficiency.
- Support the development of scalable People practices as Harper grows.

## Qualifications & Experience

- 3 years of experience in HR Generalist, Talent Acquisition, or People Operations roles.
- Experience managing end-to-end recruitment for technical and non-technical roles, preferably in a technology or SaaS company.
- Solid understanding of core HR processes and the employee lifecycle.
- Strong sourcing, candidate assessment, stakeholder management, and communication skills.
- Ability to manage multiple open roles and HR priorities simultaneously.
- Comfortable working with hiring managers, employees, and senior leadership.
- Strong organizational skills, attention to detail, and a high sense of ownership.
- A hands-on, resourceful mindset and the ability to thrive in a fast-paced environment.
- High integrity and discretion when handling confidential information.

What Success Looks Like

- Hiring managers receive proactive recruiting support and positions move efficiently through the hiring process.
- Candidates have a positive and consistent recruitment experience.
- New hires experience seamless onboarding and are set up for success.
- Employees receive timely and effective support on HR-related matters.
- HR operations and employee records remain accurate, organized, and compliant.
- Recruiting and HR processes become increasingly efficient and scalable as Harper grows.

Why Join Harper?

- Play a dual-impact role across talent acquisition and HR.
- Work closely with the VP of People, hiring managers, and leadership.
- Take ownership of meaningful initiatives in a growing company.
- Help shape both the talent Harper attracts and the employee experience it creates.

## About Harper

## Company Overview

- **One-liner**: Harper is an AI-native commercial insurance brokerage that uses data and automation to help mid-sized businesses secure optimal coverage faster and at lower cost.
- **Entity Type**: Private startup (Y Combinator Winter 2025, raised $47 million)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2024
- **Founders**: Dakotah Rice (CEO) and Tushar Nair (CTO)

## Core Business

- Primary industry: Commercial insurance (Excess & Surplus lines brokerage)
- Target customers: Mid-sized businesses with complex insurance needs, spanning technology, life sciences, aerospace, construction, and consulting
- Mission: "We want to become the largest insurance brokerage in the world with the best NPS." (Source: [Y Combinator](https://www.ycombinator.com/companies/harper))

## Products & Services

- **Harper Hub**: Proprietary AI-native platform that automates form filling, carrier matching, and client communications, cutting weeks from the traditional quoting timeline.
- **Brokerage Services**: Comprehensive commercial insurance products including General Liability, Professional Liability (tech E&O with no AI exclusions), Cyber Insurance, Commercial Auto, Commercial Property, Umbrella, and Bonds – all placed through an AI-enhanced workflow.
- **Specialty Expertise**: Deep coverage for regulated industries such as FDA‑regulated labs, aerospace contractors, and security guard firms.

## Market Standing

- **Valuation / Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding of **$47 million** (confirmed on company website and Y Combinator profile; some third‑party sources list a lower figure but official sources indicate $47M)
- **Notable Investors**: Y Combinator (pre‑seed lead); other investors not publicly detailed
- **Growth Signals**: Writing over **$6 million in annualized premiums** across 35 states (as of early 2025); **6,000+ clients** with **98.78% client retention**; headcount of 39 employees growing **353% year‑over‑year**; **19 open positions**; 100% success placing tech E&O without AI exclusions.

## Competitive Advantages

- **AI‑native infrastructure**: Proprietary technology automates quoting, binding, and service, enabling faster turnaround and lower overhead compared to traditional brokers.
- **Deep niche expertise**: Focus on complex, regulated industries (tech, life sciences, aerospace) where incumbents often struggle.
- **High retention**: 98.78% client retention rate and proven ability to place hard‑to‑cover policies (e.g., tech E&O with AI exclusions) signal strong customer trust.
- **Data‑driven underwriting**: Real‑time analysis of prior interactions and quote intelligence to match businesses with the best carrier.

## Strategic Focus

- Scaling the AI‑native brokerage to serve the mid‑market today and eventually all businesses (commercial insurance commissions represent a $100B+ market).
- Aggressively hiring across engineering, sales, operations, and partnerships to support rapid growth.
- Expanding carrier partnerships and geographic reach (currently licensed in 35 states).

## Why Work Here

- **Early‑stage impact**: Join a Y Combinator‑backed startup at its inflection point, building the AI‑native future of insurance.
- **High‑leverage roles**: Engineers and GTM professionals work directly on systems (LLMs, automation) that drive measurable business outcomes.
- **Culture**: "Human expertise amplified by AI" – domain knowledge meets cutting‑edge technology; teammates from Goldman Sachs, Coinbase, and other top firms.
- **Work environment**: San Francisco headquarters with both in‑office and remote roles available depending on the position.
- **Compensation**: Competitive startup salaries (e.g., $160K–$230K for engineering roles per job listings).
- **Career growth**: Fast‑growing company (353% headcount growth) with opportunities to shape processes and take on ownership early.

## Sources

1. [harperinsure.com](https://harperinsure.com/) – Company website (home page)
2. [jobs.ashbyhq.com/harperinsure](https://jobs.ashbyhq.com/harperinsure) – Careers page
3. [ycombinator.com/companies/harper](https://www.ycombinator.com/companies/harper) – Y Combinator company profile
4. [linkedin.com/company/harperinsure](https://www.linkedin.com/company/harperinsure) – LinkedIn company page
5. [builtin.com/company/harper-harperinsurecom](https://builtin.com/company/harper-harperinsurecom) – Built In company profile

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