---
title: 'HR Generalist at PDI Technologies'
canonical: 'https://feeny.ai/job/hr-generalist-pdi-technologies-alpharetta-5yah4yskvs30'
type: 'job'
last_seen: '2026-10-13'
---

# HR Generalist at PDI Technologies

- **Company:** PDI Technologies
- **Location:** Alpharetta, GA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-08
- **Last confirmed live:** 2026-10-13
- **Apply:** https://jobs.lever.co/pditechnologies/f137fa53-f06b-49e0-880b-0cdbb5b1f549

## Job description

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy.  We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

## Role Overview

Reporting to the Sr. Director, HR, you will partner with the HR Business Partner team in delivering people programs, projects, and day-to-day HR support across the business. You will support designated functions, including Managed Services and Support, serving as a first-line HR resource for routine employee and manager needs while escalating more complex or higher-risk matters to the appropriate HR Business Partner. You will support employee relations, performance and talent processes, recruiting, employee transitions, job and organizational changes, manager enablement, and HRBP-led projects. This role will flex based on business and HR priorities, including providing additional recruiting support during periods of increased hiring activity.

## What you'll do

- Provide day-to-day HR support to managers and employees within assigned business functions, independently coaching employees and managers on HR policies and practices and helping them resolve employee issues, while escalating complex or higher-risk issues to the appropriate HR Business Partner.
- Support routine employee relations matters, including initial fact-finding, manager coaching, corrective action documentation, performance improvement plans, and tracking of open cases and follow-up actions.
- Draft and update job descriptions and support job title, compensation, and organizational changes, including coordinating related workflows in Salesforce and Enboarder.
- Provide recruiting support based on business needs, including routine intake meetings, job postings, resume review, candidate screening, interview planning and coordination, candidate communications, hiring manager follow-up, and recruiting reporting.
- Support managers in effectively using HR and recruiting processes and tools, including Lever, performance processes, interview practices, documentation expectations, and other established HR practices.
- Serve as the HR point of contact for employee transitions, including onboarding, transfers, manager changes, approved backfills, offboarding, and exit interviews, preparing managers for change and coordinating with HR Operations and other teams to ensure required activities are completed.
- Support department climate surveys and other listening activities by organizing feedback, identifying themes, and tracking resulting action plans.

## What you'll bring

- Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent practical experience.
- 2+ years of progressive HR experience with exposure to multiple areas of human resources.
- Experience supporting managers and employees with day-to-day HR questions, employee relations matters, and people processes.
- Experience supporting HR projects, programs, or business initiatives from planning through execution.
- Experience supporting recruiting activities, including candidate screening, interview coordination, and hiring manager partnership.
- Strong writing skills with the ability to draft job descriptions, employee communications, performance documentation, and other HR materials.
- Strong attention to detail and organizational skills with the ability to manage multiple priorities, deadlines, and follow-up activities.
- Ability to exercise sound judgment, maintain confidentiality, independently handle routine HR matters, and recognize when matters require escalation.
- Strong communication and relationship-building skills with the ability to work effectively with employees, managers, and HR partners.
- Ability to adapt quickly and shift priorities based on changing business and HR needs.

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career.  This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements.  Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.

## About PDI Technologies

## Company Overview
- **One-liner**: PDI Technologies provides enterprise software and payments solutions that power the convenience retail and petroleum wholesale ecosystem globally.
- **Entity Type**: Private (acquired by Luminate Capital in 2015, with strategic investment from TA Associates)
- **Headquarters**: Alpharetta, Georgia, United States
- **Founded**: 1983
- **Founders**: Greg Gilkerson

## Core Business
- Primary industry/industries: Convenience retail & petroleum wholesale software, payments, data analytics, and cybersecurity.
- Target customers: B2B – fuel wholesalers, convenience store chains, and petroleum retailers of all sizes (SMB to enterprise).
- Mission or purpose statement: “Connecting Convenience” – helping businesses modernize operations, converge systems, and deliver exceptional customer experiences.

## Products & Services
- **PDI Enterprise (ERP)**: Comprehensive enterprise resource planning for convenience retail and petroleum wholesale, covering accounting, inventory, supply chain, and back-office operations.
- **PDI Logistics**: Fuel supply chain management and distribution optimization.
- **PDI Loyalty & Marketing Cloud**: Customer loyalty programs, coalition marketing, and real-time promotions.
- **PDI Payments**: Secure payment processing solutions for in-store and fuel transactions.
- **PDI Security & Cybersecurity**: Managed security services and data protection for retail networks.
- **PDI Analytics Cloud**: Data and insight solutions for business intelligence and consumer behavior analysis.
- **PDIQ (AI Platform)**: Embedded AI into trusted workflows to accelerate decision-making and innovation.
- **Fuel Pricing Software**: Dynamic pricing and competitor analysis for fuel retailers.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company).
- **Key Metric**: Annual revenue of approximately $112 M (LinkedIn estimate) – or **Total Funding**: Not disclosed beyond early private equity rounds (Luminate Capital, TA Associates).
- **Notable Investors/Partners**: Luminate Capital (acquirer in 2015), TA Associates (growth investment in 2017).
- **Growth Signals**:
  - Headcount: 1,419 employees (+1.0% YoY) per LinkedIn; another source (Built In) reports 1,905 total employees – conflicting reports.
  - Operates in 7 countries (including Austria, Thailand, Slovakia, New Zealand, United Kingdom) with workforce across 26 countries.
  - Serves over 200,000 convenience and petroleum wholesale sites in more than 60 countries.
  - Released 2024 ESG Report, highlighting sustainability commitments.

## Competitive Advantages
- **40+ years of domain expertise** in the convenience retail and petroleum wholesale vertical.
- **End-to-end ecosystem**: ERP, logistics, loyalty, payments, analytics, and cybersecurity – all integrated.
- **Large, sticky customer base** with high switching costs due to deep operational integration.
- **AI-first innovation** through the PDIQ platform, embedding intelligence into existing workflows.
- **Global reach** with localized support across North America, EMEA, and APAC.

## Strategic Focus
- **AI & Automation**: Expanding PDIQ to embed AI across all product lines to improve productivity and decision-making.
- **Sustainability**: Helping customers meet environmental goals while advancing own ESG metrics.
- **Cloud & SaaS Migration**: Continuing to shift legacy on-premise solutions to modern cloud/SaaS platforms.
- **Global Expansion**: Growing presence in Europe, Asia, and other regions outside the core U.S. market.

## Why Work Here
- **Culture**: Values-driven environment emphasizing integrity, curiosity, adaptability, courage, collaboration, and accountability.
- **Work Model**: Hybrid and fully remote options available; Alpharetta HQ serves as a central hub.
- **Benefits**: Competitive salary, health coverage, retirement plans, paid time off, quarterly perks, and flexible work arrangements.
- **Growth**: Continuous learning opportunities, professional certifications, leadership development, and internal mobility.
- **Diversity & Inclusion**: Committed to building a diverse workforce and fostering an inclusive culture.
- **Engineering Culture**: Tech roles span application development, backend systems, data management, cybersecurity, and cloud infrastructure; coding challenges may be part of interviews.

## Sources
1. [LinkedIn – PDI Technologies](https://linkedin.com/company/pdi-technologies)
2. [PDI Technologies – Our Story](https://pditechnologies.com/our-story/)
3. [PDI Technologies – Careers](https://pditechnologies.com/careers/)
4. [Built In – PDI Technologies](https://builtin.com/company/pdi-technologies)

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