--- title: 'HR Manager, Pharmacy Warehouse Locations at Felix' canonical: 'https://feeny.ai/job/hr-manager-pharmacy-warehouse-locations-felix-mississauga-99bm0ycv6rn8' type: 'job' last_seen: '2026-10-16' --- # HR Manager, Pharmacy Warehouse Locations at Felix - **Company:** Felix - **Location:** Mississauga, Canada - **Compensation:** $90k–$100k - **Employment:** full-time - **Posted:** 2026-10-15 - **Last confirmed live:** 2026-10-16 - **Apply:** https://jobs.ashbyhq.com/felix/8da8590c-249a-4141-ae5b-07b40979b454 ## Job description ## About Felix Founded in 2019, Felix is a digital healthcare company that puts the patient in control of their own health and wellbeing. We’re passionate about building technology and beautiful customer experiences to make healthcare more accessible (and more enjoyable) for all Canadians. Felix is Canada's first end-to-end healthcare experience, providing online treatment, prescription delivery and ongoing care. We deliver care across a growing range of daily health categories such as weight loss, birth control, menopause, erectile dysfunction, acne, longevity and more. Website: https://www.felixforyou.ca/ ## The Role Felix is hiring an HR Manager to support all pharmacy and warehouse operations across our network. Current sites: Mississauga, ON, Richmond Hill, ON and Port Coquitlam, BC. The HR Manager serves as the dedicated HR lead for these sites, owning employee relations, policy and compliance, and full-cycle recruitment for pharmacy and warehouse roles. The role is hybrid, with up to 3 days per week on-site in Mississauga and travel to Port Coquitlam, BC based on business needs. This role reports to the VP, HR and partners closely with the HRBPs and Recruiters. The ideal candidate brings HR experience supporting a consumer brand with a physical operation: pharmacy, warehouse, fulfillment, and/or manufacturing. You will Employee Relations and HR Support - Serve as the primary HR contact for employees and managers across pharmacy and warehouse teams in Mississauga, Richmond Hill, Port Coquitlam, and future sites. - Coach pharmacy and warehouse leaders on performance management, employee development, and day-to-day people decisions. - Own employee relations cases end to end, including investigations, conflict resolution, performance improvement plans, and terminations. - Establish trusted relationships with both populations: in person at Mississauga and Richmond Hill and through virtual partnership and periodic site visits at Port Coquitlam and future locations. HR Policies and Compliance - Implement, communicate, and enforce HR policies consistently across all sites. - Ensure compliance with provincial employment legislation in Ontario and British Columbia, with the ability to extend coverage to additional provinces. - Maintain awareness of provincial College requirements, including licensure and scope of practice considerations. - Serve as a member of the Joint Health and Safety Committee (JHSC) at each site, partnering with Felix’s Health Compliance team on workplace health and safety, including warehouse-specific considerations such as ergonomics, material handling, and equipment training. - Identify policy gaps and develop and roll out solutions to address them. HR Operations and Team Partnership - Partner with the HR and Pharmacy Operations teams on onboarding, offboarding, benefits administration, and employee data management for all sites. - Work alongside HRBPs to maintain consistency in policy application, programs, and employee experience across the business and across provinces. - Maintain employee data integrity within BambooHR to a zero-error standard. - Support cyclical HR programs (performance reviews, engagement surveys, compensation cycles) for all pharmacy and warehouse teams. - Additional responsibilities as assigned. Pharmacy and Warehouse Recruitment - Manage full-cycle recruitment across the network for pharmacy roles (Pharmacists, Pharmacy Technicians, Pharmacy Assistants) and warehouse roles (Shippers, Leads, Inventory) in in Mississauga, Richmond Hill and Port Coquitlam. - Lead high-volume hourly recruitment for warehouse roles, including weekend and after-hours interviews during operational ramps. - Partner with pharmacy and warehouse leaders at each site to define hiring needs and forecast pipeline against shipping volume. - Source licensed pharmacy talent through outbound channels, referrals, and industry networks, with a working knowledge of provincial licensure differences. - Build local warehouse pipelines in each market through community partnerships, referrals, and job-board strategy. - Deliver a strong candidate experience from initial outreach through offer. - Prepare and issue accurate, compliant employment agreements per province. - Administer recruitment workflows in Ashby, including job postings, candidate tracking, and reporting. You have - 5-7+ years of progressive HR experience covering both policy, employee relations and recruitment. - Direct HR coverage and recruitment experience in a start-up environment, particularly for a large, complex hourly workforce with a mix of full-time, part-time, and casual employees. How did your approach differ from supporting primarily salaried teams? - Strong working knowledge of Ontario and British Columbia employment legislation (ESA, OHSA / WorkSafeBC, Human Rights Codes), including health and safety in a warehouse setting. Ability to extend to additional provinces. - Demonstrated track record managing complex employee relations cases with discretion, sound judgment, and thorough documentation. - Hands-on experience with BambooHR/Hibob (or comparable HRIS) and Ashby (or comparable ATS). - Zero-error mindset regarding contracts, compliance documentation, and employee data. - Proven ability to manage competing priorities independently in a fast-paced consumer brand. - CHRP or CHRL designation is an asset. - Available to work on-site in Mississauga for 3 days per week, with flexibility based on business needs. ## Benefits - Full medical, dental, and vision benefits - Maternity / paternity policy - 4 weeks vacation (3 weeks anytime + 1 week during the holidays) - Competitive compensation (prorated for months worked) - Stock option grant - Hybrid role: up to 3 days per week on-site in Mississauga, supporting Mississauga, Richmond Hill, Port Coquitlam, and future sites - Strong culture and a high-performing team - Meaningful impact at a fast-growing consumer brand with a physical operation - Professional development working closely with the VP, HR and senior leadership Open vacancy: This posting is for an existing vacancy at the company. Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process, we provide accommodations at any stage. Candidates can tell the hiring manager about their accommodation needs directly or email accessibility@felixforyou.ca. Recruitment Fraud Alert Please note: We have been made aware of fraudulent recruiting activities where individuals pose as Felix representatives. - Communication: We will only ever contact you from an official @[felixforyou.ca](http://felixforyou.ca) email address. - Interviews: All interviews are conducted via Google Meet; we never interview via text-only platforms (like Telegram or WhatsApp). - Payments: We will never ask for credit card information, bank details, or payments for "equipment" or "onboarding" during the application process. ## About Felix ## Company Overview - **One-liner**: Felix is Canada's first fully integrated digital healthcare platform, offering on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more. - **Entity Type**: Private (Series B) - **Headquarters**: Toronto, Ontario, Canada - **Founded**: 2019 - **Founders**: Emma Stern (Co-Founder, CEO), Kelly Anderson (Co-Founder, COO) ## Core Business - **Primary industry/industries**: Digital Healthcare / Telemedicine / Health Technology - **Target customers**: B2C (direct-to-consumer), with a primary focus on Canadian patients seeking convenient, stigma-free access to lifestyle and everyday healthcare. - **Mission or purpose statement**: To help Canadians live healthier lives by removing obstacles to good health, such as lack of a family doctor, long wait times, and stigma. ## Products & Services - **Weight Loss**: Online consultations and prescriptions for modern weight loss treatments, including generic semaglutide, to help patients lose up to 20% of their body weight. Includes a treatment plan, tools, and ongoing practitioner support. - **Longevity**: A proactive health program that offers blood testing for up to 43 essential health markers, calculates biological age, and creates a personalized plan (medication, supplements, lifestyle changes) to optimize health and extend lifespan. - **Mental Health**: On-demand access to care and treatment plans for mental health conditions. - **Sexual Health**: Treatment for erectile dysfunction, premature ejaculation, genital herpes, and HIV prevention (PrEP). - **Skin Care**: Prescriptions and treatment plans for acne and other skin conditions. - **Hair Loss**: Online consultations and prescriptions for hair loss treatment. - **Women's Health**: Services including birth control and menopause care. - **Other Everyday Health**: Treatment for allergies, migraines, acid reflux, smoking cessation, metabolic health, and diabetes. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metrics**: - Annual Revenue: USD 2.5M (per LinkedIn estimate) - Total Funding: USD 79.3M - Patients served: 1.5M+ (as of mid-2025) - Prescriptions filled: 1M+ - Employees: 138 (LinkedIn, +28.1% YoY) - **Notable Investors/Partners**: - BDC Capital’s Women in Technology Venture Fund (led Series B) - Whitecap Venture Partners (led Series A) - Mantella Venture Partners (led early seed round) - **Growth Signals**: The company has grown from $13.4M in Series B funding in 2023 to serving over 1.5M patients. It has expanded its offering from sexual health to weight loss, longevity, and mental health. The company has grown headcount by 28.1% year-over-year. ## Competitive Advantages - **Integrated, Digital-First Model**: Felix is a fully integrated platform that handles everything from diagnosis to prescription to delivery, all from the patient's home. - **Stigma-Free Approach**: Explicitly designed to remove discomfort and judgment from accessing care for sensitive health issues (e.g., sexual health, weight loss, mental health). - **Canadian-Focused**: Operates exclusively within Canada, with a network of licensed Canadian practitioners and direct insurance billing, making it highly relevant to its target market. - **Exceptional Patient Ratings**: 4.8 on Trustpilot and 4.9 on the App Store, indicating strong user satisfaction and trust. ## Strategic Focus - **Expanding the "Everyday Health" Platform**: Moving beyond its initial sexual health niche into a broad suite of services (weight loss, longevity, mental health, menopause) to become a one-stop shop for everyday healthcare. - **Proactive & Preventative Care**: The introduction of the "Longevity" program signals a strategic shift toward preventative health and personalized medicine, moving beyond reactive treatment. - **Scaling the Team**: With 28% headcount growth and multiple open roles (pharmacists, HR, pharmacy assistants), Felix is actively scaling its operations and clinical capacity. ## Why Work Here - **Mission-Driven**: The work directly impacts the health and well-being of over 1.5M Canadians, offering a clear sense of purpose. - **Innovative Environment**: The company is building a "new kind of healthcare," combining technology with best-in-class medical experts, which is attractive for those in tech, product, and clinical roles. - **Remote-First Culture**: All roles listed are remote within Canada, with a total of 2 offices (HQ in Toronto). The company describes its typical time on-site as "None," indicating a strong remote-first culture. - **Growth Trajectory**: As a Series B company with 28.1% YoY headcount growth and a rapidly expanding product line, there are significant opportunities for career growth and impact. - **Leadership**: Founded by Emma Stern and Kelly Anderson, with a strong leadership team including a Chief Medical Officer and a Chief Pharmacy Officer, indicating a blend of tech and clinical expertise. - **Culture**: The company emphasizes compassion, convenience, and removing stigma, creating a supportive and inclusive work environment. ## Sources 1. [felixforyou.ca](https://www.felixforyou.ca/) 2. [felixforyou.ca/about](https://www.felixforyou.ca/about) 3. [felixforyou.ca/careers](https://www.felixforyou.ca/careers) 4. [builtin.com](https://builtin.com/company/felix-felixforyouca) 5. [linkedin.com](https://ca.linkedin.com/company/felixhealthca) ## Other roles at Felix - [Sr. Software Engineer](https://feeny.ai/job/sr-software-engineer-felix-canada-h2pp6zn2ad53) — Canada - [CX Coordinator, Pharmacy](https://feeny.ai/job/cx-coordinator-pharmacy-felix-canada-gkhecy3e0ha1) — Canada - [Staff Pharmacist - Full-Time (Hybrid, ON) - Dual Licensure (ON/SK)](https://feeny.ai/job/staff-pharmacist-full-time-hybrid-on-dual-licensure-on-sk-felix-mississauga-9jth6scy87an) — Mississauga, Canada - [Recruiter, Healthcare](https://feeny.ai/job/recruiter-healthcare-felix-canada-bzm13gh3vjye) — Canada - [Warehouse Supervisor](https://feeny.ai/job/warehouse-supervisor-felix-mississauga-5aqcrpgmyraq) — Mississauga, Canada - [CX Coordinator, Platform](https://feeny.ai/job/cx-coordinator-platform-felix-canada-p7ce27deyvt8) — Canada - [Medical Office Administrator, Early Shift](https://feeny.ai/job/medical-office-administrator-early-shift-felix-canada-21r48dvqq0r3) — Canada - [Medical Office Administrator, Late Shift](https://feeny.ai/job/medical-office-administrator-late-shift-felix-canada-bk5ff4zpmx54) — Canada - [Assistant Manager – Full-Time (On site, Richmond Hill, ON)](https://feeny.ai/job/assistant-manager-full-time-on-site-richmond-hill-on-felix-richmond-hill-y3pbd6y5kpv0) — Richmond Hill, Canada - [Staff Pharmacist - Full Time (On site, Richmond Hill, ON)](https://feeny.ai/job/staff-pharmacist-full-time-on-site-richmond-hill-on-felix-richmond-hill-66gkwn8mb9kj) — Richmond Hill, Canada