--- title: 'HR Manager at Redwood Software' canonical: 'https://feeny.ai/job/hr-manager-redwood-software-ontario-whpzpq622h96' type: 'job' last_seen: '2026-09-07' --- # HR Manager at Redwood Software - **Company:** Redwood Software - **Location:** Ontario, Canada - **Posted:** 2025-10-31 - **Last confirmed live:** 2026-09-07 - **Apply:** https://job-boards.greenhouse.io/redwoodsoftware/jobs/4049498009 ## Job description ## OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ## ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software. ## CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other ## YOUR IMPACT As a HR Manager for our Canada Center of Excellence, you will be the core People Lead for our growing Engineering team in Canada, building a vibrant, high-performing culture from the ground up. You will serve as a strategic HR partner with deep expertise in employee relations, talent development, leadership coaching, and Canadian employment standards. Using people data, AI, and automation, you will help leaders make informed talent decisions, streamline People practices, and connect local execution with Redwood’s global talent strategy. - Partner closely with R&D and Engineering leaders to align talent strategies with technical roadmaps, product goals, and organizational priorities. - Coach technical managers, from first-time managers through VPs, on difficult conversations, performance management, team dynamics, and building high-performing technical teams. - Champion a culture of “AI First,” helping Engineering leaders use automated tools and digital enablement to improve team workflows. - Use people data and organizational insights to identify trends, challenge assumptions, and support informed talent decisions. - Serve as the trusted, on-the-ground expert on the Ontario Employment Standards Act (ESA), human rights legislation, privacy law, and Canadian labour law, advising local leadership and supporting global colleagues on Canadian-specific requirements as needed. - Lead evidence-based, data-driven employee relations investigations and conflict resolution for the Canada team, and provide analytical support for global employee relations cases as needed. - Partner with the People Ops team to draft, update, and maintain Canada-specific HR policies, employee handbooks, and compliance standards aligned with local law and Redwood’s global values. - Act as an onsite leader in Canada, providing hands-on, day-to-day support to local leadership and employees. - Execute the end-to-end performance lifecycle within Engineering, including Talent Review cycles, development plans, promotions, and career planning. - Drive Performance Improvement Plans (PIPs) and remediation strategies where applicable, coaching managers on constructive feedback and clear performance metrics. - Collaborate with the Employee Experience Manager to analyze engagement surveys, stay interviews, attrition trends, and other people data, translating insights into meaningful actions. - Support organizational change and team effectiveness initiatives that strengthen performance, engagement, and retention. - Leverage AI tools, including LLMs and automated workflows, to streamline HR administration, improve talent management processes, and automate repetitive tasks. - Partner with Talent Acquisition and Employee Experience to create a smooth, high-touch onboarding experience for Canadian technical hires. - Collaborate with Total Rewards and Talent Acquisition to help ensure benefits, employer brand, and talent practices remain relevant and competitive for the Canadian workforce. ## YOUR EXPERIENCE - 5+ years of progressive HR experience with a strong focus on employee relations, manager coaching, and talent development. - Proven experience supporting R&D, Software Engineering, or Product teams in a high-growth SaaS environment, with an understanding of the pace, cadence, and nuances of engineering organizations. - Deep knowledge of Canadian and Ontario-specific employment standards, human rights codes, termination protocols, and workplace compliance requirements. - High emotional intelligence with demonstrated success coaching technical leaders through complex performance issues, difficult conversations, and team dynamics. - Strong judgment and the ability to balance employee experience, business needs, risk, consistency, and Redwood’s values when navigating sensitive decisions. - Strategic and analytical thinking, with the ability to use qualitative and quantitative data to identify patterns, diagnose organizational challenges, and recommend practical solutions. - Curiosity and fluency with AI and data tools, including tools such as ChatGPT, Claude, or Workday analytics, to improve productivity, synthesize data, and streamline workflows. - A global mindset and comfort working across geographies and time zones while translating global People programs into effective local practices. - Bachelor’s degree in HR, Business, or a related field. - CHRP/CHRL designation or specialized Canadian labour law training is considered a strong asset. Pay Transparency: The typical base salary range for this position is CAD $93,000 - $117,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Final compensation will be determined based on the candidate's skills, experience, and relevant qualifications. Vacancy Status: Existing vacancy AI Transparency Disclosure: As part of our commitment to hiring transparency and in compliance with Ontario law, please be advised that we utilize artificial intelligence (AI) tools during our interview process. Specifically, we may use an AI-enabled notetaking assistant to help capture and summarize interview discussions. This tool is used solely to assist our hiring team in summarizing candidate information; all final hiring and selection decisions are made exclusively by individuals on the hiring team. If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! ## THE LEGAL BIT Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it. Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Privacy@Redwood.com ## About Redwood Software ## Company Overview - **One-liner**: Redwood Software provides an autonomous enterprise AI orchestration platform that automates and orchestrates mission-critical business and IT processes across hybrid cloud, ERP, and agentic AI systems. - **Entity Type**: Private (owned by Vista Equity Partners; previously funded with $382.5M) - **Headquarters**: Vienna, Virginia, United States - **Founded**: 1993 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Enterprise automation and orchestration (IT process automation, business process automation, SAP orchestration, managed file transfer) - **Target customers**: B2B, large enterprises and global organizations (trusted by 50% of the Fortune 50) - **Mission**: Empower our customers with lights-out automation for their mission-critical business processes ## Products & Services - **Redwood RunMyJobs**: SaaS-based workload automation and job scheduling for hybrid cloud environments. - **Redwood ActiveBatch**: Enterprise job scheduling and workload automation for complex IT landscapes. - **Redwood Tidal**: Workload automation and orchestration for SAP and other enterprise applications. - **Redwood JSCAPE**: Secure managed file transfer (MFT) solution. - **Redwood Cerberus**: FTP and file transfer automation tool. - **Agentic Orchestration Platform**: Enables integration of AI agents with existing business logic for autonomous execution. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Total funding of $382.5M (2021 round led by Turn/River Capital); annual revenue estimated at $50M (per LinkedIn, may not be current) - **Notable Investors/Partners**: Vista Equity Partners (owner), Warburg Pincus, Turn/River Capital; SAP (endorsed app and premium certified orchestration platform) - **Growth Signals**: 30+ years in automation; 50% of Fortune 50 as customers; named a Leader in 2025 Gartner® SOAP reports and a Customers’ Choice in Gartner Peer Insights; headcount growth of 21% YoY (491 employees as of 2024); active job postings up over 1300% year over year. ## Competitive Advantages - **SAP Endorsed App**: Only orchestration platform part of RISE with SAP reference architecture. - **99.95% guaranteed uptime** with 24x7 proactive support. - **Single-tenant cloud architecture** for zero-effort maintenance and security. - **30 years of domain expertise** and over 50 billion automations run. - **Agentic orchestration** capabilities that extend automation into AI agent execution with governance and visibility. ## Strategic Focus - **Agentic orchestration**: Building the next frontier of enterprise automation where AI agents go beyond assisting to executing mission-critical processes. - **Hybrid cloud automation**: Unifying automation across private, public, and multi-cloud environments. - **ERP-centric automation**: Deepening integrations with SAP (Joule, Cloud ALM, Cloud ERP, BTP) and maximizing ROI on SAP investments. ## Why Work Here - **Culture & Values**: Emphasizes “One Team, One Redwood”, customer obsession, ownership, curiosity, and respect. Inclusive, supportive coaching culture. - **Work model**: Remote-first and flexi-work approach – choose where you work. - **Benefits**: Competitive pension/401k, medical insurance, generous leave, professional development programs. - **Tech stack**: Java, JavaScript, C#, C++, Python, AWS, EKS, Terraform – build mission-critical cloud services. - **Growth**: Access to development programs, opportunities to work on industry-leading automation products. - **Global presence**: Offices in North America, South America, Europe, and India; operates in 23 countries. ## Sources 1. [redwood.com](https://www.redwood.com/) 2. [redwood.com/about-us](https://www.redwood.com/about-us/) 3. [redwood.com/careers](https://www.redwood.com/careers/) 4. [linkedin.com/company/redwood-software](https://www.linkedin.com/company/redwood-software) 5. [job-boards.greenhouse.io/redwoodsoftware](http://job-boards.greenhouse.io/redwoodsoftware) ## Other roles at Redwood Software - [Sales Operations Manager](https://feeny.ai/job/sales-operations-manager-redwood-software-united-states-7p136sksvwjs) — United States - [Customer Account Manager](https://feeny.ai/job/customer-account-manager-redwood-software-united-states-9wst6g8j3h32) — United States - [Senior Professional Services Consultant](https://feeny.ai/job/senior-professional-services-consultant-redwood-software-hyderabad-9q4mrf3a9hp4) — Hyderabad, India - [Technical Support Engineer](https://feeny.ai/job/technical-support-engineer-redwood-software-redwood-software-nederland-bv-c4jwmt8h5fbh) — Redwood Software Nederland Bv Waterveste 3 3992 Db Houten the, Netherlands - [Technical Program Manager](https://feeny.ai/job/technical-program-manager-redwood-software-ontario-vkjwzmn4g7y0) — Ontario, Canada - [Engagement Manager](https://feeny.ai/job/engagement-manager-redwood-software-united-states-qx3784ef7b26) — United States - [DACH Campaign and Events Manager](https://feeny.ai/job/dach-campaign-and-events-manager-redwood-software-germany-c9d8f74ejm6w) — Germany - [Senior Financial Analyst](https://feeny.ai/job/senior-financial-analyst-redwood-software-united-states-xktwakt329ac) — United States - [Transformation Analyst](https://feeny.ai/job/transformation-analyst-redwood-software-hyderabad-t0rawfdegvvc) — Hyderabad, India - [Senior Solutions Engineer, New Business](https://feeny.ai/job/senior-solutions-engineer-new-business-redwood-software-germany-92dfczjy2zb5) — Germany