--- title: 'HR Onboarding Specialist at Wing Assistant' canonical: 'https://feeny.ai/job/hr-onboarding-specialist-wing-assistant-philippines-082rg7kb9x00' type: 'job' last_seen: '2026-09-08' --- # HR Onboarding Specialist at Wing Assistant - **Company:** Wing Assistant - **Location:** Philippines - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-01-08 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.lever.co/getwingapp/b3c4001d-004e-4f8d-9fa7-826dc28073db ## Job description ## About the Role We’re looking for an HR Onboarding Specialist to ensure every new employee joins Wing with confidence, clarity, and a seamless introduction to the organization. This role is a key part of the HR team, working closely with Talent Acquisition, HR Operations, and Organizational Development to guide new hires from offer acceptance through full integration. The HR Onboarding Specialist will deliver structured onboarding sessions, manage documentation and system setup, and ensure every new team member is fully oriented to Wing’s culture, processes, and expectations. ## Key Responsibilities - Manage and execute the end-to-end onboarding process for new hires, from offer confirmation to HR and departmental handover. - Conduct new hire orientations covering company policies, culture, communication standards, HR procedures, and performance expectations. - Ensure timely setup of system access, credentials, and HR-related accounts prior to a new hire’s start date. - Collaborate with Talent Acquisition, HR Operations, and relevant departments to verify completion of pre-employment and onboarding requirements. - Maintain warm, clear, and proactive communication with new hires throughout the onboarding journey, addressing questions and concerns. - Track onboarding progress, maintain checklists, and ensure timely completion of all required HR and compliance steps. - Collect, organize, and report feedback from new employees to enhance the onboarding experience and engagement. - Coordinate with People Operations and Compliance teams for documentation, contract execution, policy acknowledgments, and regulatory requirements. - Support new hires’ transition into role-specific training or departmental integration, ensuring no gaps in information, setup, or expectations. - Contribute to continuous improvement of HR onboarding processes, materials, and workflow enhancements. ## Qualifications - Minimum 3 years of experience in HR onboarding, training coordination, or HR operations—preferably in a BPO, staffing, or remote-first environment. - Excellent communication and interpersonal skills, with strong empathy for new employees. - Highly organized and detail-oriented, capable of managing multiple onboarding cycles simultaneously. - Proficiency in Google Workspace, HRIS/ATS platforms, and onboarding or employee management tools. - Strong understanding of remote workforce practices and virtual communication norms. - Comfortable facilitating live sessions or presentations for groups. ## Preferred Skills - Background in HR, Learning & Development, or employee training. - Familiarity with employee lifecycle processes, HR documentation, or learning management systems (LMS). - Knowledge of engagement, retention, and employee experience strategies during onboarding. - Experience developing onboarding documentation, guides, presentations, or multimedia materials. ## About Wing Assistant ## Company Overview - **One-liner**: Wing Assistant provides fully managed, vetted virtual assistants from the top 1% of global talent to handle recurring business tasks for small businesses, startups, executives, and enterprises. - **Entity Type**: Private (funded: Seed & Pre-Seed) - **Headquarters**: Berkeley, California, United States - **Founded**: 2018 - **Founders**: Not explicitly listed in available sources; co-founders include Sai G. (Co-Founder & CTO) per LinkedIn. ## Core Business - **Primary industry**: Internet Marketplace Platforms / Virtual Assistant Services - **Target customers**: B2B – small businesses, startups, executives, and enterprises across multiple verticals (e.g., healthcare, real estate, sales, marketing) - **Mission or purpose statement**: "Reinventing the future of work for companies worldwide" by providing elite virtual assistants so clients can focus on core business activities. ## Products & Services - **General Virtual Assistant (GVA) Full-Time**: Dedicated assistant, 160 hours/month, $999/month – includes free training, onboarding, free replacement, Customer Success Manager, quality control, Wing Workspace app, month-to-month. - **General Virtual Assistant (GVA) Part-Time**: 80 hours/month, $699/month – same features with limited file storage. - **Healthcare Assistant**: Specialized VA for patient intake, EHR updates, insurance verification (HIPAA compliant). - **Other Specialty Roles**: Executive Assistant, Sales Development Representative, Digital Marketing Assistant, Bookkeeper, Real Estate VA, and more – sourced and managed by Wing. - **Enterprise Services**: SOC 2 certified, HIPAA compliant, managed devices/VDI support, access controls and auditability for regulated industries. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Key Metric**: Annual revenue estimated $5M–$25M (based on employee count of 445 and industry benchmarks); Total funding $2.2M. - **Notable Investors/Partners**: Surface Ventures (led Seed round of $2.1M in March 2022), SkyDeck Berkeley (Pre-Seed $105k in March 2020). - **Growth Signals**: 445 employees (+20.7% YoY, +209 people), 177,516 LinkedIn followers (+34.9% yearly), 10,000+ companies supported, 2M+ applicants screened annually (hires <1%), active job postings across multiple roles. ## Competitive Advantages - **Top 1% talent pool**: Vetted, trained, and managed assistants from a global applicant base of 2M+ annually. - **Free replacement guarantee**: If an assistant isn’t a fit, Wing replaces them at no cost, monitored by a Customer Success Manager. - **Managed service model**: Wing handles training, supervision, quality control, and security compliance (SOC 2, HIPAA) – reducing client hiring overhead. - **Month-to-month contracts**: No long-term commitment, with plans starting at $699/month for part-time support. - **Security-first**: SOC 2 certified, HIPAA compliant, managed devices, and VDI support for regulated workflows. ## Strategic Focus - **Current priorities**: Expanding AI solutions (e.g., hiring a Product Manager, AI Solutions) and deepening specialization (healthcare, real estate, sales enablement). - **Growth direction**: Scaling global talent pool across 23+ countries (Philippines, India, Mexico, US, Nigeria, etc.) and increasing enterprise adoption through compliance certifications. - **Operational efficiency**: Automating vetting, training, and quality processes to maintain high service consistency while growing headcount. ## Why Work Here - **Culture**: Inclusive, fun work environment with opportunities for career growth, upskilling, and paid training. Rated 3.7/5.0 on employer reviews (356 reviews) with work-life balance at 3.9, culture at 3.8. - **Remote/hybrid policy**: Fully remote (100% work-from-home) with US work hours for most roles; positions available across multiple time zones (e.g., US, Philippines, India, Latin America). - **Notable perks**: Performance incentives, job security and stability, holiday & overtime pay, supportive team, opportunities for advancement. - **Engineering culture**: Mobile and engineering leaders are present (e.g., Mobile Engineer Leader, Head of Engineering); React Native Developer roles indicate modern tech stack. ## Sources 1. [linkedin.com](https://linkedin.com/company/wingassistant) 2. [get.wingassistant.com](https://get.wingassistant.com/) 3. [leadiq.com](https://leadiq.com/c/wing-assistant/5a1daaf52300005b009fbca2) 4. [wingassistant.com](https://wingassistant.com/careers/us/executive-assistant-us-columbus/) 5. 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