--- title: 'HR Operations Specialist at Medsien' canonical: 'https://feeny.ai/job/hr-operations-specialist-medsien-istanbul-n95m9pdfrjx3' type: 'job' last_seen: '2026-10-27' --- # HR Operations Specialist at Medsien - **Company:** Medsien - **Location:** Istanbul, Turkey - **Posted:** 2026-10-21 - **Last confirmed live:** 2026-10-27 - **Apply:** https://job-boards.greenhouse.io/medsien/jobs/5271091007 ## Job description Medsien is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien’s unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of the people who need it most. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management. More than 60% of all U.S. adults—over 150 million people—live with at least one chronic condition, which requires dedicated, ongoing medical support outside the four walls of their doctor’s office. And yet, only 20% of these patients have access to remote care from the comfort of their homes, putting their health at significant risk. Together, we can save lives and create a real impact. Medsien is a venture-backed healthcare SaaS company experiencing rapid growth and looking to expand our team. We are seeking organized, motivated, and passionate HR Operations Specialists to join our team of talented and inspiring colleagues in a fast-paced environment. As an HR Operations Specialist, you will work closely with all departments of the organization. You will engage with various internal stakeholders, support them in HR related matters, and actively contribute to our organization's healthy growth. We are looking for candidates who are passionate about building a strong and competent team. ## Responsibilities - Ensure proper documentation and adherence to our company values and practices during the recruitment process - Managing the recruitment related reference and background checks, contract processes and all relevant documentations - Source and attract qualified candidates, manage job posts, evaluate the applications - Manage end-to-end HR operations across the employee lifecycle, including personnel administration (e.g. contracts, onboarding, offboarding, transfers, time off, and leave management) while ensuring accurate and well-maintained employee records, serving as a trusted point of contact for employees on HR operations matters - Coordinate onboarding and offboarding processes, ensuring a seamless experience through proper documentation, timely communication, and alignment with internal stakeholders ## Qualifications / Desired Skills - University degree in social sciences, management or economics - 5+ years experience in HR - Competency in computer skills - Experience working with recruiting sourcing tools, HR systems, spreadsheets, and collaborative tools - Creative, driven and can navigate through ambiguity and a desire to work in a fast-paced, results-driven environment - Excellent communications, interpersonal, and presentation skills - Perfect attention to detail skill - Self-starter and a Doer who can work well with individuals at all levels. - A naturally curious person who is open to new approaches/ ideas and eager to learn and stretch his/her boundaries - A people-centred approach: you are approachable, and empathetic, go-to contact for HR questions and support - Discretion, reliability, and a strong focus on security and privacy in handling personal data - Ability to work with typical work days from 16:00 to 24:00 Turkey time - Perfect English skills; both written and oral - Residing in Istanbul city center ## Benefits we offer - Competitive salary - Flexible vacation and PTO policies - Fully remote work opportunities - Training, mentorship, and coaching from leadership Please bear in mind that: - This is a permanent-term contractor job opportunity with Medsien Inc. - This position is based in Istanbul, requiring 16:00-24:00 workdays. - All interviews will be conducted in English and the candidates having less than advanced level of English will be directly eliminated from the process regardless of their technical skills and expertise. Our Process We’ll review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don’t get a call, please don’t be disappointed! We receive many applications for each role and must prioritize who we speak to. Employment at Medsien is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics. Thank you for taking the time to apply for a position at Medsien! ## About Medsien ## Company Overview - **One-liner**: Medsien provides a scalable, AI-powered platform and services for remote care management, helping healthcare organizations streamline chronic care, remote patient monitoring, and related programs. - **Entity Type**: Private (Venture-backed, Seed stage) - **Headquarters**: San Francisco, California, United States - **Founded**: 2018 - **Founders**: Hamed Ahmadi, Sina Torabi ## Core Business - **Primary industry**: Healthcare technology (remote care management) - **Target customers**: Accountable Care Organizations, independent practices, FQHCs & community health centers, hospitals and health systems (B2B) - **Mission or purpose**: To simplify and streamline remote care so that connections between patients and providers are seamless, ultimately improving outcomes for the most vulnerable patients. ## Products & Services - **Chronic Care Management (CCM)**: Technology-enabled program to manage chronic conditions with automated tracking, reporting, and billing. - **Remote Patient Monitoring (RPM)**: Continuous monitoring of patient vitals and health data outside traditional clinical settings. - **Remote Therapeutic Monitoring (RTM)**: Focused on pain management and therapeutic response, including the first on-market RTM solution for pain management (launched 2022). - **Principal Care Management (PCM)**: Care management for patients with a single high-risk condition. - **Annual Wellness Visits (AWV)**: Support for conducting and documenting annual wellness visits. - **Advanced Primary Care Management (APCM)**: Fully managed solution launched in July 2025 to power the next generation of primary care. - **Hybrid Services**: Medsien augments its technology with a team of certified care partners (e.g., Certified Medical Assistants) to handle patient outreach, enrollment, and follow-up. All offerings are delivered via a SaaS platform with AI-driven workflow automation and deep EHR integrations. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total funding of **$9.15M** across multiple rounds (last known: Seed round of $4.3M in June 2022) - **Notable Investors/Partners**: - Lead investors: Naples Technology Ventures, Merus Capital - Strategic partner: Veradigm (named Veradigm Connect's "App of the Month" in May 2024) - **Growth Signals**: - Headcount grew **24.2% YoY** (to ~67 employees) as of mid-2025 - Opened offices in Istanbul, Turkey (engineering hub) and expanded to UK and Austria - Launched a fully managed APCM solution in July 2025 - Active job postings grew **122% YoY**, indicating aggressive hiring ## Competitive Advantages - **AI-native automation**: Generative AI automates enrollment, documentation, reporting, and billing workflows from start to finish. - **Hybrid technology + human touch**: Offers both a platform and a team of certified care coordinators, reducing the need for clients to hire additional staff. - **Seamless EHR integration**: Comprehensive ecosystem integrations allow rapid deployment with existing health IT stacks. - **Patient engagement focus**: Personalized, empathetic outreach drives high engagement and better outcomes for vulnerable populations. ## Strategic Focus - **Scaling Advanced Primary Care Management (APCM)**: The latest product launch targets the growing value-based care market. - **Expanding AI capabilities**: Continued investment in generative AI to reduce administrative burden for providers. - **Geographic expansion**: Growing engineering and operations presence in Turkey while maintaining US headquarters. - **Deepening partnerships**: Leveraging relationships like Veradigm to reach more healthcare organizations. ## Why Work Here - **Mission-driven impact**: Work on technology that directly improves the lives of over 150 million Americans with chronic conditions. - **Culture & values**: Emphasizes trust, harmony, and empathy; described as empathetic and collaborative. - **Remote & hybrid options**: Many clinical and some corporate roles are remote in the US; engineering roles are on-site in Istanbul; some roles are hybrid in San Francisco. - **Growth opportunities**: Rapidly scaling company (headcount up 24%, job postings up 122%) offering career advancement. - **Engineering culture**: Small, high-impact engineering team working with modern stack; roles listed include Full-Stack, Back-End, Mobile QA, and UI/UX. - **Notable perks**: Not explicitly listed, but the company offers the chance to shape a growing platform and work with top-tier healthcare investors. ## Sources 1. [medsien.com](https://www.medsien.com/) 2. [medsien.com/company](https://www.medsien.com/company) 3. [job-boards.greenhouse.io/medsien](https://job-boards.greenhouse.io/medsien) 4. [linkedin.com/company/medsien](https://www.linkedin.com/company/medsien) 5. [builtin.com/company/medsien](https://builtin.com/company/medsien) ## Other roles at Medsien - [Account Executive](https://feeny.ai/job/account-executive-medsien-united-states-6dfsanarfd4v) — United States - [Remote Certified Medical Assistant- Bilingual Spanish](https://feeny.ai/job/remote-certified-medical-assistant-bilingual-spanish-medsien-in-5cs0am4kphky) — IN, United States - [On-Site Enrollment Specialist - Michigan](https://feeny.ai/job/on-site-enrollment-specialist-michigan-medsien-michigan-fwmzvh4kggrh) — Michigan, United States - [Certified Medical Assistant (Remote Care Partner)](https://feeny.ai/job/certified-medical-assistant-remote-care-partner-medsien-in-rypae5srk3cj) — IN, United States - [Finance Manager](https://feeny.ai/job/finance-manager-medsien-in-the-kb0k3e9b4dby) — IN the, United States - [On-Site Enrollment Specialist - Greenville, TN](https://feeny.ai/job/on-site-enrollment-specialist-greenville-tn-medsien-greenville-56e5br3hhkh5) — Greenville, TN - [Senior QA Engineer / Senior Software Test Engineer](https://feeny.ai/job/senior-qa-engineer-senior-software-test-engineer-medsien-istanbul-ez4vvjthk6c9) — Istanbul, Turkey - [Head of Clinical Operations](https://feeny.ai/job/head-of-clinical-operations-medsien-in-jrbgkrz2bpsm) — IN, United States - [Software Engineering Manager](https://feeny.ai/job/software-engineering-manager-medsien-istanbul-mscd94gbhsgv) — Istanbul, Turkey - [Revenue Cycle Manager](https://feeny.ai/job/revenue-cycle-manager-medsien-in-the-eh3dqmwhgy52) — IN the, United States