--- title: 'HR Operations Specialist at Satispay' canonical: 'https://feeny.ai/job/hr-operations-specialist-satispay-luxembourg-y1q6r47jz2mm' type: 'job' last_seen: '2026-10-28' --- # HR Operations Specialist at Satispay - **Company:** Satispay - **Location:** Luxembourg, Luxembourg - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-23 - **Last confirmed live:** 2026-10-28 - **Apply:** https://jobs.ashbyhq.com/satispay/152a8613-fb12-40cc-87eb-fda0cd746424 ## Job description ## About us Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance. That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of. ## What you’ll be doing As our HR Specialist, Payroll & Operations, based in Luxembourg, you’ll play a key role in ensuring operational excellence across our multi-country payroll, compensation, benefits, and HR processes. Your work will directly impact the employee experience and the efficiency of our HR operations in Luxembourg, Spain, and additional jurisdictions. Here's what that looks like in practice: - Multi-Country Payroll Management (Luxembourg & Spain). Lead the full monthly payroll cycle across Luxembourg entities and employees based in Spain or other jurisdictions, ensuring flawless accuracy, timeliness, and compliance. Act as the primary point of contact for payroll-related matters and manage relationships with external payroll providers. - Payroll Calculations & Compliance. Perform all payroll inputs (hires, terminations, bonuses, leave management, adjustments) and guarantee adherence to Luxembourgish, Spanish, and other applicable tax, social security, and labor regulations. - Reward & Compensation Support. Contribute to annual salary review and bonus cycles through data preparation and validation. Administer local benefits programs (health insurance, pension schemes, lunch vouchers) and support competitive benchmarking efforts for Luxembourg and Spain. - HR Operations & Documentation. Prepare employment contracts, amendments, and other contractual documents in line with local standards. Oversee the employee lifecycle from onboarding to offboarding. - Local HR and office support: serve as the local HR on-site contact in Luxembourg and support day-to-day office management activities. - Reporting, Systems & Projects. Produce recurring and ad-hoc reports (headcount, payroll costs, equity participation), contribute to HR process improvement initiatives, support systems implementation, and assist during internal and external audits. Who we're looking for This role needs someone who loves teamwork, gets things done, and is ready for real ownership in handling complex, multi-country HR operations. - International Payroll Expertise. 3–5+ years of hands-on experience managing payroll and compensation in a multi-country environment. - Luxembourg & Spain Knowledge. Deep, practical understanding of Luxembourgish payroll, social security, and tax legislation, with experience in Spanish payroll considered a strong advantage. - End-to-End Payroll Execution. Proven ability to run complete payroll cycles with exceptional accuracy and reliability, even across different jurisdictions. - Organization & Prioritization. Strong ability to manage competing priorities, strict deadlines, and a fast-paced workload without compromising quality. - Ownership & Problem-Solving Mindset. A proactive, “hands-on” approach and the ability to identify solutions independently while collaborating effectively with others. - Confidentiality. High level of professionalism and discretion when handling sensitive employee data. - Language Skills. Fluency in English is essential. Professional proficiency in French is required for supporting Luxembourg operations. Fluency in Italian is a valuable plus. Don't worry if you don't tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special: if you're passionate and can make a difference, we truly encourage you to apply. CareAbout: how we support your impact We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world. That’s why we created CareAbout: - ❤️ Health: private insurance for you and your family, psychological support with Serenis, mental health workshops. - 💰 Financial resources: Stock Option Plan, meal vouchers, relocation support if you’re moving countries. - ⚙️ Growth and development: professional development programs, internal mobility, language courses with Preply. - 🌱 Flexibility: unlimited PTO, hybrid working policy*, flexible working hours. - 👨‍👩‍👧 Family: enhanced parental leave, additional leave for child sickness. *We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time. ## Equal opportunity employer At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs! Learn more about us Curious what it's actually like here? Our values and pillars shape how we work every day:[explore them here.](https://www.satispay.com/en-it/work-at-satispay/) ## #LI-HYBRID ## #LI-VR1 By submitting this application, I acknowledge that I have read and understood the content of the [Privacy Policy](https://www.satispay.com/en-it/legal-hub/privacy-policy/candidates/) ## About Satispay ## Company Overview - **One-liner**: Satispay is a mobile payment app and welfare platform that enables individuals to pay in shops and online, exchange money, and save, while providing businesses with digital benefit solutions. - **Entity Type**: Private (late-stage, offers stock options to all permanent employees) - **Headquarters**: Milan, Italy - **Founded**: 2013 - **Founders**: Not publicly available from provided sources ## Core Business - **Primary industry**: Financial technology (Fintech) – mobile payments, digital welfare/benefits - **Target customers**: B2C (individuals), B2B (shops and businesses of all sizes), B2E (employee benefits) - **Mission / purpose statement**: “We are the payment app that puts people at the center: individuals, shops, and businesses. For us, paying is a bit like saying ‘nice to meet you.’” ## Products & Services - **[Satispay App]**: Mobile payment application for consumers – pay in physical shops and online, send money to contacts, create money boxes for saving. Type: Mobile app / digital wallet. - **[Satispay Business]**: Payment acceptance solution for merchants with low fees, designed to expand customer reach. Type: Payment gateway / POS solution. - **[Satispay Welfare]**: Digital benefits platform for companies – offers meal vouchers, flexible benefits budget, and other employee perks. Type: SaaS / welfare administration. ## Market Standing - **Valuation / Market Cap**: Not publicly available in provided materials - **Key Metric**: Over 6 million users and 450,000 shops on the platform; headcount >750 across 25 nationalities and 4 offices (Milan, Naples, Luxembourg, Barcelona). - **Notable Investors / Partners**: Not specified in provided sources (known from industry reports: Tencent, Square, etc. – cannot confirm from given search results) - **Growth Signals**: Expanding internationally (office in Spain and Luxembourg), strong user and merchant growth, continuous hiring across multiple departments. ## Competitive Advantages - Large, loyal user base in Italy (6M+ users, 450K shops) creating strong network effects. - Integrated welfare platform that differentiates from pure payment apps, offering stickiness with businesses and employees. - Focus on simplicity, low fees, and ethical, people-centered design. - “Act like owners” culture supported by stock options for all permanent employees. ## Strategic Focus - Expanding merchant acceptance and user adoption across Europe. - Deepening the welfare/benefits offering to serve businesses of all sizes. - Scaling the engineering and product teams to maintain platform reliability and introduce new features. - Cultivating an inclusive, transparent, and high-ownership internal culture to attract top talent. ## Why Work Here - **Culture & Values**: “Act like owners” – responsibility, bravery, transparency, putting users first. Monthly company updates and quarterly anonymous surveys ensure open communication. - **Work Policy**: Hybrid model – 3 days in office, 2 remote (flexible based on role). Offices in Milan, Naples, Luxembourg, Barcelona. - **Perks & Benefits**: - Stock options for all permanent employees - Unlimited paid time off - Health insurance (employee and family), psychological support via Serenis - Enhanced parental leave, additional leave for child sickness - Relocation support, meal vouchers, flexible benefits budget - Professional development programs, internal mobility, language courses with Preply, Satischool internal training platform - Leadership program for managers - **Inclusive Environment**: Gender-neutral toilets, Balance Room, strong focus on female representation in tech, partnerships with diversity initiatives. - **Growth Opportunities**: Internal mobility prioritized, learning resources, and regular performance-based stock top-ups. ## Sources 1. [satispay.com - Work at Satispay](https://www.satispay.com/en-it/work-at-satispay/) 2. [satispay.com - Benefits](https://www.satispay.com/en-it/company/benefits/) 3. [satispay.com - Main site](https://www.satispay.com/en) 4. [satispay.com - Open Positions](https://www.satispay.com/en-it/work-at-satispay/open-positions/) 5. [satispay.com - Culture & Values](https://www.satispay.com/en-it/company/values/) ## Other roles at Satispay - [SAP Manager](https://feeny.ai/job/sap-manager-satispay-milan-yd97n2s9cyp1) — Milan, Italy - [Head of Banking Operations](https://feeny.ai/job/head-of-banking-operations-satispay-luxembourg-1heb6rz2ng11) — Luxembourg, Luxembourg - [Incident Manager](https://feeny.ai/job/incident-manager-satispay-luxembourg-je5fh9te93z4) — Luxembourg, Luxembourg - [Executive Assistant](https://feeny.ai/job/executive-assistant-satispay-milan-14xp0j29sjjt) — Milan, Italy - [People Experience & Development Specialist](https://feeny.ai/job/people-experience-development-specialist-satispay-milan-yjcd6b8vtr2r) — Milan, Italy - [Investment Products Operations Specialist (Relocation to Luxembourg)](https://feeny.ai/job/investment-products-operations-specialist-relocation-to-luxembourg-satispay-bqbn8wd7rpth) — Barcelona, Spain - [KYC & KYB Analyst Intern](https://feeny.ai/job/kyc-kyb-analyst-intern-satispay-barcelona-nck2rrgw6x7w) — Barcelona, Spain - [Office Specialist (L.68/99) - Part-time](https://feeny.ai/job/office-specialist-l-68-99-part-time-satispay-naples-tfeagw9v9nzn) — Naples, Italy - [FP&A Intern](https://feeny.ai/job/fp-a-intern-satispay-milan-b4xt1bc8ecek) — Milan, Italy - [Investment Products Operations Specialist](https://feeny.ai/job/investment-products-operations-specialist-satispay-luxembourg-js0a26cnqgtj) — Luxembourg, Luxembourg