--- title: 'Human Data Operations Partner, Research at Prolific' canonical: 'https://feeny.ai/job/human-data-operations-partner-research-prolific-united-kingdom-ak5k0nqnspvf' type: 'job' last_seen: '2026-10-18' --- # Human Data Operations Partner, Research at Prolific - **Company:** Prolific - **Location:** United Kingdom - **Work type:** remote - **Posted:** 2026-09-23 - **Last confirmed live:** 2026-10-18 - **Apply:** https://job-boards.eu.greenhouse.io/prolific/jobs/4983503101 ## Job description Human Data Operations Partner, Research Prolific Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates prodcts and models. ## The role As a Human Data Operations Partner (Research), you will own the operational success of complex and high-value research customer projects, while also helping shape the long-term capability of Prolific’s Research participant supply. This role combines hands-on delivery with strategic development. You will lead bespoke and technically demanding research engagements - spanning academic studies, product testing, user interviews, and B2B/B2C market research - ensuring feasibility, quality, and execution excellence.Alongside customer ownership, you will identify structural gaps and growth opportunities in our Research supply (i.e. niche professional segments, international expansion) and partner cross-functionally to build scalable solutions. Success in this role means improving time-to-data, fill rates, and customer outcomes - while strengthening the long-term foundations of Prolific’s Research vertical. ## What you’ll be doing in the role - Serve as a key resource for client-specific Research customer teams, acting as the primary point of contact for participant-related operations. - Support bespoke client projects by managing participant acquisition, onboarding, verification, and activation processes to meet deliverables. - Partner with the Head of Human Data Operations to address gaps in participant supply, ensuring alignment with customer requirements and quality standards. - Develop detailed project plans, workflows, and enablement materials to support efficient delivery. - Maintain Prolific’s participant pools as high-quality, diverse, and optimised to meet customer demands. - Continuously optimise participant onboarding and activation funnels to enhance retention and task performance. - Monitor participant engagement and quality metrics, using insights to drive improvements. - Contribute to upskilling programmes and certification processes for participants involved in complex Research tasks. - Work closely with product, data, science, and customer success teams to align operational priorities with strategic objectives. - Collaborate with product managers to transform manual processes into scalable, technology-driven solutions. - Act as a conduit between delivery teams and operational functions to ensure seamless project execution. - Document and communicate operational changes to stakeholders across the business, ensuring smooth adoption. - Develop playbooks and documentation that turn reactive customer requests into repeatable operational capabilities. - Contribute to roadmap discussions related to Research supply strategy and long-term vertical growth. ## What you’ll bring to the role - Experience in operations, ideally in marketplace or platform environments. - Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment. - Strong project management skills, with attention to detail and operational execution. - Experience in implementing and optimising processes to improve efficiency and scalability. - Proficiency in operational tools and systems such as Metabase, Zapier, Asana, and HubSpot. - Exceptional communication and documentation skills, with a track record of stakeholder enablement. - Confidence with data analysis and operational metrics to support decision-making and continuous improvement - Familiarity with human data operations, product or data operations, participant recruitment, or managing global crowdsourcing/gig-economy platforms. - Experience supporting AI/ML lifecycle projects, such as data labelling, annotation, or domain-specific task curation. Why Prolific is a great place to work We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breath and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. Links to more information on Prolific [Benefits](https://www.notion.so/prolific/dbc97f2b3ff24f1bb6fa834a2c9c3283?v=4f874e88e46a4f54afd8bf62f1db19ed&p=9f2c1de05dfa43338d48c20362bfead1&pm=c) [External Handbook](https://www.notion.so/prolific/dbc97f2b3ff24f1bb6fa834a2c9c3283?v=4f874e88e46a4f54afd8bf62f1db19ed) [Website](https://www.prolific.com/) [YouTube](https://www.youtube.com/@JoinProlific) Privacy Statement By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's [Candidate Privacy Notice](https://www.notion.so/prolific/Policy-Privacy-Notice-for-Candidates-f94a136a67544388b4888bc436451b57) explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information. ## About Prolific ## Company Overview - **One-liner**: Prolific is a technology company that provides a platform for collecting high-quality, human-derived data from verified participants, used by AI developers, researchers, and organizations for AI training, surveys, and user research. - **Entity Type**: Private (Series A) - **Headquarters**: London, UK (with a New York City hub and remote presence across the US and UK) - **Founded**: 2014 - **Founders**: Phelim Bradley, Ph.D. (CEO & Co-founder) ## Core Business - **Primary industry/industries**: AI data services, market research, academic research, human-in-the-loop AI - **Target customers**: B2B — AI developers, academic researchers, product teams, and enterprise organizations (35,000+ data collectors use the platform) - **Mission or purpose statement**: "To help thinkers, creators, and innovators make the impossible possible" by building a future where human insight drives breakthroughs in science, technology, and society. ## Products & Services - **Prolific Platform**: A web-based platform that connects researchers and AI developers with a pool of 200,000+ active, verified participants for online studies. Studies launch every 2 minutes, with a 97% completion rate and data sets delivered in under 2 hours on average. - **AI Training & Evaluation**: Human feedback from representative populations for preference tuning, safety evaluations, and benchmarks. Used to defend AI model quality. - **Research Services**: Accelerated research through insights from verified participants, supporting behavioral research, surveys, and user testing. - **Participant Marketplace**: A paid participant side where individuals can join paid online studies with flexible scheduling and real payouts. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: $32 million in Series A funding (secured in 2023) - **Notable Investors/Partners**: Series A funding of $32M (lead investors not specified in available data); trusted by thousands of organizations including cutting-edge AI startups and Ivy League universities. - **Growth Signals**: - Expanded into the US with a New York City hub (announced February 2024) - 172 open job listings across multiple departments (as of mid-2026) - 700+ studies launch every day on the platform - Participants from 38+ countries speaking 80+ languages - 10,000+ organizations use Prolific - 35,000+ data collectors use the platform ## Competitive Advantages - **Verified participant pool**: All participants are actively vetted, verified, and fairly paid, ensuring high-quality, trustworthy data without the noise of typical survey platforms. - **Speed and reliability**: Data sets are delivered in under 2 hours on average, with a 97% study completion rate — a significant moat for time-sensitive AI and research projects. - **Representative populations**: Ability to source diverse, representative participant pools for AI safety evals and benchmarks, critical for regulatory compliance and model defensibility. - **Trusted brand**: 10 years of operation, trusted by leading academics, AI developers, and Ivy League universities. ## Strategic Focus - **AI and human data**: Continuing to build the "biggest pool of human-derived data in the world" with a focus on powering AI training, safety evaluations, and benchmarks. - **US expansion**: Opening a New York City hub and hiring across the US (San Francisco, Seattle, New York) signals a major push into the North American market. - **Product development**: Active hiring for product, engineering, data science, and AI research roles indicates ongoing platform innovation and scaling. - **Enterprise growth**: Hiring for Strategic Customer Success Managers, Solutions Engineers, and Strategic Account Executives suggests a focus on enterprise and strategic accounts. ## Why Work Here - **Remote-first culture**: Prolific is remote-first with flexible work arrangements. Employees report high satisfaction with working location freedom (FlexScore data). Regular company-wide and team meet-ups, plus an annual in-person get-together. - **Autonomy and flexibility**: 81% of employees feel they have complete autonomy over their work; 83% are happy with flexible hours; 78% report good work-life balance. - **Benefits**: Home office budget for new joiners with annual top-up, personal learning and development budget, share options, and competitive benefits (86% employee satisfaction with benefits). - **Diversity and inclusion**: Strong DEI focus with a formal Diversity, Equity and Inclusion Monitoring statement; a culture that celebrates differences and removes barriers. - **Growth opportunity**: Join a fast-scaling business backed by $32M in Series A funding with a clear mission and strong product-market fit. - **Culture principles**: "We care deeply about our customers," "We embrace change," "We aim high," "We win together," "We make every minute count," "We are optimistic and find a way." - **Hiring process**: Structured 4-stage process (talent call, hiring manager interview, panel interview with task compensation, final principles interview) with feedback surveys to continuously improve. ## Sources 1. [prolific.com](https://www.prolific.com/) 2. [prolific.com/about](https://www.prolific.com/about) 3. [prolific.com/careers](https://www.prolific.com/careers) 4. [job-boards.greenhouse.io/prolific](http://job-boards.greenhouse.io/prolific) 5. 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