---
title: 'Implementation Analyst (R-19556) at Dun & Bradstreet'
canonical: 'https://feeny.ai/job/implementation-analyst-r-19556-dun-bradstreet-jacksonville-zmja5vtag0wj'
type: 'job'
last_seen: '2026-09-12'
---

# Implementation Analyst (R-19556) at Dun & Bradstreet

- **Company:** Dun & Bradstreet
- **Location:** Jacksonville, FL
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.lever.co/dnb/8d976b61-0d91-4830-9dd2-2772cc849fa3

## Job description

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

Implementation Analyst will be responsible for successful Customer enablement, fulfillment and onboarding of product solutions for customers requiring a less complex onboarding experience. You will be responsible for delivering against and fulfilling contractual requirements for signed agreements for D&B products and services. You will be the main point of contact for the customer during their onboarding period.

Essential Key Responsibilities

- Become an expert on D&B’s primary Sales & Marketing acceleration tool, D&B Hoovers, including its connectors and integrations to Salesforce and Microsoft Dynamics.

- Become an expert on D&B’s primary Finance products, Finance Analytics.

- Own onboarding activities for D&B Hoovers and/or Finance Analytics licenses by working directly with customers; educate them on D&B’s Hoovers and/or Finance Analytics capabilities and customer-focused use cases. Act as a consultant for the customer while showing the capabilities of the platform.

- Customers should understand the product, training options and can successfully use the product as a result of engagement during onboarding process. Execute tasks and complete onboarding and implementation following established processes and within required timelines.

- Collaborate with customers and account team in a professional manner to ensure successful completion of onboarding of the customer. Own setting customer expectations for ongoing support and the successful transfer to the team who will own the relationship with the customer post onboarding through renewal.

- Communication of activities: communicating status to customers and internal team members, updating Salesforce with status, escalating issues and asking for help when needed.

- Ownership to resolution of roadblocks that are inhibiting successful use of the purchased solution during the onboarding phase.

Essential Skills and/or Certifications

- Bachelor’s degree and a minimum of 1 year of relevant work experience.

- Excellent problem resolution skills and attention to detail.

- Results oriented with proven ability to multitask and prioritize.

- Must be experienced with Microsoft Office (MS Word, Excel, PowerPoint).

- Ability to train and transfer knowledge and skills.

- Strong verbal, presentation & written skills required, with the ability to communicate to a variety of customer audiences.

- Demonstrate ability to achieve results both independently and as part of a team; must be self-motivated to get the job done but also have flexibility and be able to collaborate as a team player.

- Salesforce experience is a plus.

- Where applicable, fluency in English and languages relevant to the working market.

Physical Requirements

- Ability to sit, speak and operate telephone and/or computer for long periods of time.

- Ability to handle pressure, stressful conditions, and conflict resolution.

- Ability to work day, evening and/or weekend hours as needed.

- Ability to stand, walk, climb, kneel, crouch and bend over for work at office premises and office events.

- Regular attendance in the office, 3 days a week onsite.

## #LI-DNI

## Benefits We Offer

- Generous paid time off in your first year, increasing with tenure.
- Up to 16 weeks 100% paid parental leave after one year of employment.
- Paid sick time to care for yourself or family members.
- Education assistance and extensive training resources.
- Do Good Program: Paid volunteer days & donation matching.
- Competitive 401k with company matching.
- Health & wellness benefits, including discounted Wellhub membership rates.
- Medical, dental & vision insurance for you, spouse/partner & dependents.

All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.

Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.

Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to AcquisitionT@dnb.com to let us know the nature of your accommodation request and your contact information.

## About Dun & Bradstreet

## Company Overview
- **One-liner**: Dun & Bradstreet provides business decisioning data, analytics, and a global identity layer (the D-U-N‑S Number) to help companies manage risk, accelerate growth, and operationalize trusted context across sales, finance, compliance, and supply chains.
- **Entity Type**: Public (NYSE: DNB)
- **Headquarters**: Jacksonville, Florida, USA
- **Founded**: 1841
- **Founders**: Not publicly available (historical formation through mergers of Lewis Tappan’s Mercantile Agency and R.G. Dun & Co.)

## Core Business
- **Primary industries**: Information Services, Business Data & Analytics, Credit Risk, Compliance, Supply Chain Management
- **Target customers**: B2B – enterprises, SMBs, financial institutions, government agencies, procurement and risk teams
- **Mission / purpose**: “Since 1841, companies of every size have relied on Dun & Bradstreet to help them manage risk and reveal opportunity.” [dnb.com](https://www.dnb.com/en-us/?cachebust=0.17253344090823353)

## Products & Services
- **D&B Data Cloud**: A governed foundation of verified business identity and continuously updated context, used to enrich CRM, ERP, and AI workflows.
- **D-U-N-S® Number**: A free, globally recognized unique business identifier that establishes a credit profile and unlocks access to suppliers, lenders, and government contracts.
- **D&B Commercial Graph**: A governed data layer delivering traceable, auditable business context for analytics and AI.
- **D&B AI Connectors**: Pre-built integrations that deliver decision-ready business insight into Salesforce, SAP, and other enterprise tools.
- **D&B MCP Server**: Enables AI agents to connect directly to governed business insight for auditability and reliable execution.
- **Risk & Compliance Solutions**: Third-party onboarding, monitoring, and enhanced due diligence.
- **Sales & Marketing Solutions**: Account-based data, lead scoring, and territory insights.
- **Finance Solutions**: Credit risk assessment, cash flow optimization, and financial signals.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed in search results (publicly traded on NYSE; market cap can be looked up but not provided in the retrieved data).
- **Key Metric**: Annual revenue of **$2.4B** (latest full fiscal year). Q2 FY2025 (ended June 30, 2025) revenue was **$585.2M** with a net loss of **$33.7M**. [linkedin.com](https://www.linkedin.com/company/dun-&-bradstreet)
- **Notable Investors / Partners**: Parent company **Clearlake Capital Group, L.P.** (majority shareholder). Other institutional investors not listed in the search results.
- **Growth Signals**:
  - Headcount: **4,130 employees** (monthly growth +0.2%)
  - Active job postings: **87** (monthly growth +20.8%, quarterly growth +67.3%)
  - Operating in 28 countries, with data covering many more.
  - Recent emphasis on AI connectors and the MCP server to embed verified business context into agentic workflows.

## Competitive Advantages
- **Persistent Identity (D-U-N-S Number)**: A unique, globally recognized business identifier that provides a single source of truth across systems and use cases, creating a strong switching cost.
- **Longevity & Breadth**: Founded in 1841, the company has accumulated decades of business data and relationships, making it one of the most comprehensive business intelligence providers.
- **Governance & Traceability**: Unlike generic data lakes, the D&B Commercial Graph is designed for auditability, compliance, and AI readiness – a differentiator in regulated industries.
- **Wide Ecosystem Integration**: Native connectors to major platforms (Salesforce, SAP, Tableau, etc.) reduce friction for enterprise adoption.

## Strategic Focus
- **AI as a Context Layer**: Position “verified business context” as the missing link for enterprise AI success, emphasizing governed, traceable data over fragmented inputs.
- **Product Innovation**: Continued development of the MCP Server and AI connectors to enable agentic workflows in procurement, compliance, and sales.
- **Risk & Compliance Expansion**: Deepening capabilities in third-party risk management and enhanced due diligence to meet rising regulatory demands.
- **Data Modernization**: Investing in cloud-native infrastructure and real-time data updates to stay ahead of competitors like Experian and Moody’s.

## Why Work Here
- **Culture & Rating**: Employer rating of **3.8/5** (2,861 reviews on LinkedIn) with strong marks for work-life balance (4.0) and culture (3.7). Compensation scores 3.6 and career development 3.6. [linkedin.com](https://www.linkedin.com/company/dun-&-bradstreet)
- **Work Model**: **Hybrid** – employees typically work on-site **2 days a week** at their Jacksonville HQ or one of 32 global offices. [builtin.com](https://builtin.com/company/dun-bradstreet)
- **Notable Perks**:
  - Performance bonuses and employee discounts
  - Adoption assistance, generous parental leave, and family medical leave
  - Dental, health, and FSA benefits
  - Job training, conferences, and customized development tracks
  - Diverse workforce: talent sourced from top companies (IBM, Oracle, Cognizant, Deloitte, etc.)
- **Technical Environment**: Engineering teams work on large-scale data platforms, AI/ML models, and data pipelines. Open roles include Data Scientists, AI Security Engineers, and Principal Systems Engineers.

## Sources
1. [dnb.com – Company Overview](https://www.dnb.com/en-us/?cachebust=0.17253344090823353)
2. [dnb.com – Careers](https://www.dnb.com/en-us/about/careers.html)
3. [jobs.lever.co – Open Positions](https://jobs.lever.co/dnb)
4. [linkedin.com – Company Profile](https://www.linkedin.com/company/dun-&-bradstreet)
5. [builtin.com – Culture & Perks](https://builtin.com/company/dun-bradstreet)

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