---
title: 'Implementation and Onboarding Manager at SpotDraft'
canonical: 'https://feeny.ai/job/implementation-and-onboarding-manager-spotdraft-bengaluru-b9xv51r6k69j'
type: 'job'
last_seen: '2026-09-10'
---

# Implementation and Onboarding Manager at SpotDraft

- **Company:** SpotDraft
- **Location:** Bengaluru, India
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/spotdraft/85493b9b-16ca-4116-ad3e-0ce7219d40aa

## Job description

## About SpotDraft

SpotDraft is on a mission to help legal and business teams move faster, together. Our AI-powered contracting platform is redefining how companies manage contracts, and our story deserves to be told in creative, human, and memorable ways. Don't just take our word for it – industry giants like PhonePe, Chargebee, Unacademy, Meesho, and Cred are partnered with SpotDraft. Our platform is a game-changer, saving legal counsels over 10 hours of precious time each week and helping them close deals 25% faster.

Join the SpotDraft revolution and discover the future of contracting!

Job Summary: We are looking to hire Implementation & Onboarding Managers for NAM and APAC regions, they will work with our newest customers, ensuring successful scoping, configuration and implementation of SpotDraft’s product suite integrated with the client’s internal tools or other third-party services. The primary objective is to facilitate customers through the product configuration, integration, and training required to ensure successful rollout of the auxiliary integrated IT stack with SpotDraft for our customers.

To accomplish this, the Implementation Manager conducts requirement workshops with customers to optimize alignment of the integrations of various CRM/HRMS/Procurement/Ticketing tools to SpotDraft’s product functionality and then manages end-to-end project management with the customers collaborating with the engineering, product and integrations team at SpotDraft.

Key Responsibilities:

1. Understand client requirements and maintain client and partner relationships.
2. Manage projects with an organized approach and ensure objectives are met within pre-agreed timelines.
3. Document integration processes and best practices.
4. Provide technical assistance to clients with customizations.
5. Implement SaaS products.
6. Work with SSO, API, CRM, HRMS, and ticketing tools.
7. Collaborate and communicate effectively with engineering and product teams.

Requirements:

1. 2-5 years of SaaS Implementation experience.
2. Excellent communication skills, both oral and written.
3. Proficiency in MS Excel, PowerPoint, and Word.
4. Strong interpersonal skills.
5. Results-oriented mindset, motivated by success.
6. Good understanding of the data analytics lifecycle.
7. Ability to multi-task.
8. Enthusiastic team player with an innovative approach.
9. Capability to thrive in a fast-moving environment.
10. Open to working in the US time zone at our Bangalore office.

Working at SpotDraft When you join SpotDraft, you will be joining an ambitious team that is passionate about creating a globally recognized legal tech company. We set each other up for success and encourage everyone in the team to play an active role in building the company.

- Opportunity to work alongside a talented team: You'll be surrounded by some of the brightest minds in the industry, learning and growing together.
- Professional network expansion: Interact with influential founders, investors, venture capitalists, and market leaders, building valuable connections.
- Ownership and impact: Take charge of your projects and see the direct impact of your work on the company's success.
- Outcome-driven environment: We're focused on results and trust our team to achieve ambitious goals. We are an outcome-driven organisation and trust each other to drive outcomes whilst being audacious with our goals. ‘

Our Core Values

- Our business is to delight Customers - We're all about making our customers happy. Their success is our success.
- Be Transparent. Be Direct: We believe in open communication and honest feedback.
- Be Audacious: We're not afraid to think big and take risks.
- Outcome-Oriented: We're focused on results. We set ambitious goals and work tirelessly to achieve them.
- Be 1% Better Everyday: We're always learning and growing. We strive to grow continuously.
- Elevate Each Other: We lift each other up and celebrate each other's wins. We're stronger together.
- Bring Passion. Take Ownership: We're passionate about what we do, and we take ownership of our work. We're committed to making a difference.

*SpotDraft is an equal-opportunity employer. Candidates will not be discriminated against based on race, ethnicity, color, religion, caste, sex, gender identity, sexual orientation, national origin, veteran, or disability status.

## About SpotDraft

## Company Overview
- **One-liner**: SpotDraft is an AI-native contract lifecycle management (CLM) platform that automates the end-to-end contract process for legal, sales, finance, and HR teams.
- **Entity Type**: Private (Series B-II)
- **Headquarters**: Bengaluru, India (global HQ) and New York, NY, USA
- **Founded**: 2017
- **Founders**: Shashank Bijapur (CEO) and Madhav Bhagat (CTO)

## Core Business
- **Primary industry/industries**: Legal Technology, Contract Lifecycle Management (CLM), AI-powered SaaS
- **Target customers**: B2B, serving legal, sales, finance, HR, and procurement teams at mid-market to enterprise companies
- **Mission or purpose statement**: “We believe humans should do human work and leave the paper pushing to technology.” The company aims to free legal teams from mundane tasks and unlock their true potential.

## Products & Services
- **AI-Native CLM Platform**: End-to-end contract automation covering request, drafting, negotiation (redlining), approval workflows, e-signatures, and a centralized contract repository.
- **Contract AI (VerifAI)**: Built-in AI that understands context, follows user-defined rules, and flags risky language during negotiations. Designed to adhere to California State Bar and ABA guidance on generative AI.
- **Clickwrap Agreements**: Support for digital consent capture.
- **Negotiation & Collaboration Tools**: Shared workspaces for legal and business teams to review and redline contracts in Word, Slack, or within SpotDraft.
- **ESignatures**: Native e-sign capabilities compliant with ESIGN and eIDAS.
- **Analytics & Intelligence**: Dashboards for contract data insights—renewals, bottlenecks, team workloads, and performance metrics.

## Market Standing
- **Valuation/Total Funding**: $90.61 million total raised (latest round: $8M Series B-II, announced in 2025)
- **Key Metric**: Annual revenue estimated at $13.2M (LinkedIn estimate); trusted by 450+ companies
- **Notable Investors/Partners**: Key investor includes Qualcomm (partnered for $8M raise); backed by prominent venture capital firms
- **Growth Signals**: 340 employees (up 16.8% YoY); operates in 7 countries (India, USA, and others); expanding global footprint with big brands; recently launched AI capabilities with strong regulatory compliance focus

## Competitive Advantages
- **AI-native design**: AI is embedded into every part of the platform rather than bolted on, giving it deep contextual understanding of contracts.
- **Speed to value**: Go-live in weeks (not months) with in-house implementation and a dedicated customer success manager.
- **Security-first**: Industry-leading security and compliance standards; AI built to respect data privacy (on-device AI emphasis).
- **Founder pedigree**: CEO is a Harvard-trained lawyer and former White & Case attorney; CTO is a Carnegie Mellon grad and ex-Google/Microsoft engineer.

## Strategic Focus
- **Global expansion**: Actively building presence across the Americas, EMEA, and India.
- **AI leadership**: Continuing to invest in on-device, secure AI that gives legal teams control while maximizing automation.
- **Enterprise adoption**: Targeting larger, regulated companies that need compliant, auditable contract management.
- **Product depth**: Enhancing analytics, workflow automation, and integrations to become the “system of record” for contracts.

## Why Work Here
- **Culture**: Team values include “Be Transparent. Be Direct,” “Be Audacious,” “Elevate Each Other,” “Outcomes over everything else,” and “Become 1% Better everyday.” Emphasis on ownership, experimentation, and customer delight.
- **Work policy**: Flexible work schedule; pet-friendly offices; remote/hybrid options available.
- **Perks**: Medical insurance coverage, mental health wellness support, professional development allowance, incentivized rewards and recognition platform.
- **Engineering culture**: Led by a CTO from Google/Microsoft; strong focus on building a world-class development team and a globally recognized SaaS brand.
- **Mission-driven**: Opportunity to work on a product that directly transforms how legal teams operate—using AI to automate tedious, repetitive work.

## Sources
1. [SpotDraft About Us](https://www.spotdraft.com/about-us)
2. [SpotDraft Homepage](https://www.spotdraft.com/)
3. [SpotDraft Careers](https://www.spotdraft.com/careers)
4. [CB Insights - SpotDraft](https://www.cbinsights.com/company/spotdraft)
5. [LinkedIn - SpotDraft](https://in.linkedin.com/company/spotdraft)

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