--- title: 'Implementation Consultant at Bottomline' canonical: 'https://feeny.ai/job/implementation-consultant-bottomline-theale-jpq6sb454ezf' type: 'job' last_seen: '2026-11-08' --- # Implementation Consultant at Bottomline - **Company:** Bottomline - **Location:** Theale, United Kingdom / Reading, United Kingdom - **Posted:** 2026-11-03 - **Last confirmed live:** 2026-11-08 - **Apply:** https://job-boards.greenhouse.io/bottomlinetechnologies/jobs/8816144002 ## Job description Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! Service Delivery - Implementation Consultant Department: Service Delivery Location: Theale (Hybrid) Reporting To: Implementation Services Delivery Manager - Please note that this is an entry level role - The role is based in Theale, Reading and would require 3 days' attendance per week. Job Summary The Implementation Consultant: - is responsible for the delivery of technical orders for Bottomline’s payments customers. - will install, configure and test products on customer environments. - will develop customer workflows, profiles or mapping templates as needed. - must routinely deliver project work that conforms to the defined best practices in line with delivery quality models. - must communicate effectively between both internal channels (project office, account managers, other implementation consultants) and external customers. Job Responsibilities - Installation of payments solutions and configuring applications in Customers’ environments following the standard process (remotely via Microsoft Teams or on-site as required). - Data file validation. - Building of Bacs Applications, Cheque profiles and Webforms. - Migration of existing Direct Debit Management / Cheques to our cloud-based solutions. - Customer Solution Training. - Customer Support (Go-live support, UAT support). - Troubleshooting and fault finding of deployed solutions. Development tasks will involve the use of in-house scripts, templates and tools, alongside Microsoft Windows and database technologies. - Providing advice and consultancy to Project Office staff and customers. - Testing development packages (including the completion of test evidence and sign-off forms). - Testing of deployment packages and troubleshooting of issues for pre-live project implementations. Customers Delight our customers by: - Ensuring that the delivered scope of works is sufficient to complete the work requested by the customer; identifying any ambiguities and presenting these clearly to the project office or directly to the customer. - Ensuring that scheduled jobs are dealt with promptly to the departmental service levels. - Ensuring all data file checks are responded to promptly in line with the departmental service levels. - Providing high quality, consistent output in line with agreed best practice processes. - Commit to a ‘right first time’ approach. Teamwork Work together by: - Supporting the Implementation Consultants and Project Office teams. - Interpreting and communicating activities in a clear manner. - Where required, educating and training other team members on specific technical skills. Innovate Innovating by: - Participating in peer review of tasks, challenging and reviewing best practices. - Engaging with new project work. - Developing knowledge of new methods and tools that are applicable to the role and the business. Improve (KPI’s) Constantly improving by: - Participating in peer review of development deliverables, challenging and reviewing best practices. - Taking ownership of a particular development skillset as the primary consultant. - Continuing to challenge personal ability throughout the role. Initial Technical Requirements The following initial technical knowledge is required for the role: - Windows Server Operating Systems. - General understanding of project workflow. - General familiarity of databases. - General understanding of software development and implementation processes. - Please note that this is an entry level role - The role is based in Theale, Reading and would require 3 days' attendance per week. Supplementary Technical Requirements The following software tools will be used during the role so any additional knowledge of these would be beneficial, but not mandatory, as would be developed during the role: - Microsoft Teams - VMWare Workstation. - Any knowledge of HSMs, certificates and PKI technologies. - Networking: Any exposure to network concepts and services would be beneficial, e.g. Proxy Servers and Firewalls. Other Requirements - 1 - 3 years’ experience in Service Delivery or Technical Support. - Ability to communicate at varying levels of technical detail with customers & other colleagues in one-on-one and group situations. - Capable and comfortable working in a fast-paced environment. - Capacity for problem solving and decision making. - Be a team player but able to work on own initiative. - Have the ability to plan and prioritise their own work. - A responsible attitude. Professional and positive. - Well organised. - Calmness under pressure. - Open and honest. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone. ## About Bottomline ## Company Overview - **One-liner**: Bottomline helps businesses and financial institutions transform the way they pay and get paid with secure, connected payment, cash management, and fraud detection solutions. - **Entity Type**: Private (acquired by Thoma Bravo in 2022) - **Headquarters**: Portsmouth, New Hampshire, USA - **Founded**: 1989 - **Founders**: Not publicly available ## Core Business - Primary industry/industries: Business Payments, Financial Technology (FinTech), Cash Management, Payments Fraud & Compliance - Target customers: B2B – Financial institutions (banks, credit unions), mid-market to enterprise businesses (including Fortune 100 companies), and other organizations globally. - Mission or purpose statement: To transform the way businesses pay and get paid, driving impactful results for customers by reimagining business payments and delivering solutions that add to the bottom line. ## Products & Services - **Payments Hub**: A centralized platform to send payments to any bank worldwide, in any currency, ensuring governance and control. - **AP Automation**: Automates accounts payable processes from invoice to payment, enabling fast, revenue-generating Premium ACH and virtual card payments. - **Global Cash Management Hub**: Centralizes cash visibility, liquidity, FX, financing, and risk management for finance teams. - **Payments Fraud Defense**: A SaaS solution that detects and stops payment fraud and evolving threats in real-time. - **Enterprise Case Management**: Provides a single system of record for a holistic view of business risk to respond to threats faster. - **Digital Banking Platform**: A combined platform for payments, cash management, treasury management, and B2B payments network for financial institutions. - **Paymode Network**: A market-leading B2B payments network trusted by over 600,000 verified businesses for secure digital payments. - **Payments Processing**: Securely processes, reconciles, and manages data in financial transactions within and between banks. - **Sanctions Screening**: Real-time financial message sanctions screening for global compliance. - **Message Transformation & Enrichment**: An intelligent data transformation and workflow engine for meeting message standard compliance obligations. - **Payouts Automation**: Secure management of funds disbursements to suppliers, customers, and partners. - **Receivables Automation**: Streamlines the process of receiving funds into a business, supporting multiple payment methods. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (privately held by Thoma Bravo). Thoma Bravo has more than $183 billion in assets under management. - **Key Metric (Total Funding)**: Not applicable (mature company, acquired). - **Notable Investors/Partners**: Thoma Bravo (owner), Swift (Top 3 Swift Services Provider). - **Growth Signals**: Moves more than $16 trillion in payments annually; serves nearly one million financial institutions and businesses in 92 countries; trusted by Fortune 100 companies; processes 50%+ of UK Direct Debit/Credit transactions; published 2025 ESG Report. ## Competitive Advantages - **Proprietary Network Effect**: Operates Paymode, a massive B2B payments network with over 600,000 verified businesses, creating a strong barrier to entry. - **End-to-End Platform**: Provides a unique, integrated suite spanning payments, cash management, treasury, and fraud compliance, reducing complexity for customers. - **Global Scale & Reliability**: Processes over $16 trillion in payments annually, with 35+ years of experience and deep integrations with global banking infrastructure. - **Strong Financial Backing**: Backed by Thoma Bravo, a leading software private equity firm, providing resources for long-term growth and stability. - **Trusted by the Enterprise**: Serves Fortune 100 companies and has a top-3 position as a Swift services provider. ## Strategic Focus - **Product Modernization**: Continuing to enhance its SaaS platform for payments, cash management, and fraud defense. - **Fraud & Compliance Leadership**: Investing heavily in real-time fraud detection and compliance solutions to combat evolving threats. - **Network Expansion**: Growing the Paymode B2B payments network to increase utility and value for all participants. - **Digital Banking**: Deepening its digital banking platform to strengthen its role as the primary technology partner for financial institutions. - **ESG**: Committed to sustainable operations and reporting, as evidenced by the release of its 2025 ESG Report. ## Why Work Here - **Mission-Driven Work**: Employees contribute to modernizing a critical, high-volume global financial infrastructure. - **Culture & Guiding Principles**: The company has a clearly articulated culture based on four principles: "Delight Customers," "Excellent Execution," "Create and Grow Sustained Business Value," and "Work With and for Each Other." - **Employee Wellbeing** ("One Bottomline"): Prioritizes flexibility and a supportive community, with empathetic leadership that supports employees through life milestones. Employee wellbeing takes precedence above all. - **Growth & Development**: Offers opportunities to learn and work with industry leaders across Engineering, Data, Product, Marketing, Finance, Sales, and more. They look for talent at all phases of their career. - **Global Team**: Describes itself as "One Global Team," working with passionate and motivated people to solve complex challenges. - **Work Environment**: A nurturing community that encourages open communication and leadership from any level, regardless of title or seniority. - **Diversity & Inclusion**: Is an Equal Opportunity and Affirmative Action Employer and participates in the E-Verify program. - **Perks**: While specific perks are not listed on the careers page, the company highlights employee wellbeing, flexibility, and a strong, supportive culture. ## Sources 1. [bottomline.com - About Us](https://www.bottomline.com/about) 2. [bottomline.com - Careers](https://www.bottomline.com/about/careers) 3. [LinkedIn - Bottomline](https://www.linkedin.com/company/bottomline-payments) 4. [bottomline.com - Explore Open Roles](https://www.bottomline.com/about/careers/jobs) 5. [bottomline.com - US Homepage](https://www.bottomline.com/us) ## Other roles at Bottomline - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-bottomline-theale-8wyg8daswc07) — Theale, United Kingdom / Reading, United Kingdom - [Order & Billing Associate](https://feeny.ai/job/order-billing-associate-bottomline-theale-2j881tny34tb) — Theale, United Kingdom / Reading, United Kingdom - [Data Technology Counsel](https://feeny.ai/job/data-technology-counsel-bottomline-portsmouth-5qs2ztpnvn1n) — Portsmouth, NH - [Customer Support Specialist](https://feeny.ai/job/customer-support-specialist-bottomline-india-8c0tgj5wdfvx) — India - [Funding Operations Specialist](https://feeny.ai/job/funding-operations-specialist-bottomline-portsmouth-by5svwwq2w7b) — Portsmouth, NH - [Senior Database Engineer I](https://feeny.ai/job/senior-database-engineer-i-bottomline-india-8gtjxfnnb61f) — India - [Senior Solutions Consultant](https://feeny.ai/job/senior-solutions-consultant-bottomline-portsmouth-npqycb7g0gyv) — Portsmouth, NH - [Senior Internal Auditor](https://feeny.ai/job/senior-internal-auditor-bottomline-india-zax9x46kje5h) — India - [Director FP&A - Automations and AI](https://feeny.ai/job/director-fp-a-automations-and-ai-bottomline-india-jbwtjqw933d3) — India - [Accounts Receivable Analyst](https://feeny.ai/job/accounts-receivable-analyst-bottomline-india-dzqa37xhz3tc) — India