--- title: 'Implementation Consultant, Professional Services at Stripe' canonical: 'https://feeny.ai/job/implementation-consultant-professional-services-stripe-chicago-3fzmxdt269rf' type: 'job' last_seen: '2026-10-18' --- # Implementation Consultant, Professional Services at Stripe - **Company:** Stripe - **Location:** Chicago, IL - **Posted:** 2026-09-22 - **Last confirmed live:** 2026-10-18 - **Apply:** https://stripe.com/jobs/search?gh_jid=8203977 ## Job description ## Who we are ## About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ## About the team As part of the Implementation Consultant team at Stripe, you are the driving force behind our strategic clients. Your role is key in leading them through the integration process, turning them into long-term transacting Stripe users. Our team’s core objective is to provide an efficient, seamless transition for our clients, assuring top-notch user satisfaction and relationship management. In this role, you’d be joining the Professional Services team. Our team’s mission is to empower every Stripe user to achieve maximum value from their investment quickly and confidently. Our team helps Stripe increase the GDP of the internet by supporting the success of our large, intricate Stripe projects. This involves guiding users through their integration process, project planning, coordinating with stakeholders, handling deliverables, meeting key timelines, and educating our users about the maximum potential they can achieve with Stripe. ## What you’ll do As an Implementation Consultant, you will be managing the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. You will proactively develop and manage integration architecture, change management strategy, and timelines. You will be expected to collaborate across departments, including Sales, Technical Services, Product, and Engineering, to ensure a successful transition for our clients. ## Responsibilities - Own the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. - Develop, manage, and implement a customer’s integration architecture, change management strategy, and timeline. - Partner with other Sales and Technical Services teams to improve the overall Stripe user journey. - Engage with Product and Engineering teams to help drive product strategy for large users. - Collaborate with teammates on strategic projects that improve and scale our implementation process and team operations. ## Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.  The preferred qualifications are a bonus, not a requirement. ## Minimum requirements - 6+ years of experience working with strategic customers on technology solutions, with a track record of top performance - Ability to understand complex business requirements and craft tailored solutions - Quick learner with the ability to explain technical concepts to Stripe’s largest customers - Proven project management skills and strong critical thinking abilities - Experience identifying and solving internal process inefficiencies - Superior verbal and written communication skills - Ability to operate independently in a highly ambiguous and fast-paced environment ## Preferred qualifications - Prior experience at a growth stage Internet/software company - Experience in the payments industry - Knowledge of APIs - Knowledge of SQL ## About Stripe ## Core Business - Primary industry: Financial services / payments infrastructure - Target customers: B2B – from startups to global enterprises (e.g., Le Monde, trucking companies) - Mission: “Increase the GDP of the internet” by making online commerce easier and more accessible ## Products & Services - **Stripe Payments**: Accept and optimise payments globally – online and in person; supports 135+ currencies and payment methods [stripe.com](https://stripe.com/) - **Stripe Billing**: Manage subscriptions, invoices, and recurring revenue; over 200 million active subscriptions managed [stripe.com](https://stripe.com/) - **Stripe Connect**: Embed payments into platforms and marketplaces - **Stripe Atlas**: Incorporate a company, get everything needed to fundraise and start selling - **Stripe Terminal**: In-person payments with customisable card readers - **Stripe Issuing**: Create and manage a card issuing programme - **Stripe Climate**: Automatically contribute a fraction of revenue to carbon removal ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Key Metric**: $1.9 trillion in payments volume processed in 2025 [stripe.com](https://stripe.com/) - **Notable Investors/Partners**: Not disclosed in provided sources - **Growth Signals**: - Infrastructure underpins more than 1% of global GDP [stripe.com](https://stripe.com/jobs/life-at-stripe) - Over 8,000 employees across 25+ offices worldwide [stripe.com](https://stripe.com/jobs) - 99.999% historical uptime for Stripe services [stripe.com](https://stripe.com/) - Deploys 10,000+ times per day while maintaining five 9s of reliability [stripe.com](https://stripe.com/jobs/life-at-stripe) - 135+ currencies and payment methods supported [stripe.com](https://stripe.com/) ## Competitive Advantages - **Scale & Reliability**: Processes massive transaction volumes with 99.999% uptime – a level of trust few competitors match. - **Developer‑First Experience**: Obsessive focus on API design, documentation, and ease of integration; “start with a blank screen, work until a product is ready, polish until exceptional” [stripe.com](https://stripe.com/jobs/life-at-stripe). - **Global Reach**: Supports 135+ currencies and payment methods, with local offices in 25+ cities to serve regional needs. - **Network Effects**: The more businesses use Stripe, the more data and infrastructure advantages accrue, making it harder to switch. ## Strategic Focus - **AI & Agentic Commerce**: Building economic infrastructure for AI, including monetisation through agentic commerce [stripe.com](https://stripe.com/). - **Crypto & Stablecoins**: Enabling borderless money movement with stablecoins and crypto [stripe.com](https://stripe.com/). - **Platform Expansion**: Continuing to add financial tools (billing, issuing, terminal, climate) that work individually or together. - **Globalisation**: Deepening presence in markets like Japan, India, and Latin America. ## Why Work Here - **Culture**: “Intense and kind” – high expectations paired with a supportive, transparent environment. Weekly all‑hands with senior leaders; decisions based on idea quality, not seniority [stripe.com](https://stripe.com/jobs/life-at-stripe). - **Growth & Ownership**: “Promotions are tied to demonstrated impact, not tenure.” Employees get substantial responsibility early, often working outside their domain [stripe.com](https://stripe.com/jobs). - **Work Model**: Hybrid/remote‑friendly – two main HQs (San Francisco & Dublin) plus 25+ offices, and many Stripes work from home or coworking spaces [stripe.com](https://stripe.com/jobs). - **Benefits**: Comprehensive medical, mental health, financial advisory, family planning, and parental leave. Education team provides onboarding and ongoing expert‑led courses [stripe.com](https://stripe.com/en-gi/jobs/benefits). - **Diversity & Inclusion**: Employee‑created resource groups (Stripe Communities), accommodations for disabilities, and a commitment to equal opportunity [stripe.com](https://stripe.com/jobs). ## Sources 1. [stripe.com/jobs/life-at-stripe](https://stripe.com/jobs/life-at-stripe) 2. [stripe.com/jobs](https://stripe.com/jobs) 3. [stripe.com/](https://stripe.com/) 4. [stripe.com/jobs/search](https://stripe.com/jobs/search) 5. 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