---
title: 'Implementation Enablement & Operations at Campfire'
canonical: 'https://feeny.ai/job/implementation-enablement-operations-campfire-san-francisco-3wy0a3z132jp'
type: 'job'
last_seen: '2026-09-14'
---

# Implementation Enablement & Operations at Campfire

- **Company:** Campfire
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.ashbyhq.com/campfire/e4c215ec-60db-4d94-a958-8dda2af4ddf6

## Job description

## About Campfire

Campfire is the AI-native ERP for high-growth mid-market companies. We automate the work that slows finance teams down — transaction categorization, bank reconciliation, revenue recognition, and reporting — so they can stop building spreadsheets and start driving the business. Our platform includes Core Accounting, Revenue Automation, Ember AI, and our Accounting Intelligence foundation model.

## Role Overview

As the first Product Enablement & Operations Manager at Campfire, your mission is to build the definitive blueprint for how we scale. You will be responsible for designing, building, and maintaining the Implementation Playbook and the New Hire Onboarding Experience from the ground up. You will ensure that every new team member and partner is equipped to deploy Campfire’s solutions with speed and accuracy. Beyond training, you will serve as a strategic lead focused on continuous process improvement and cross-functional connectivity. Your goal is to identify systemic friction between Product and Implementation and design the scalable solutions—whether through better documentation, improved workflows, or product enhancements—that allow Campfire to scale. Onboarding & Knowledge Architecture

- The Onboarding Guide: Own the end-to-end creation of the Implementation Onboarding Guide. This isn't just a document; it’s a structured curriculum that takes a new hire from "Day 1" to "First Successful Launch."
- Knowledge Management: Act as the "Brain" for the Implementation team, ensuring that as the product changes, our internal training materials, SOPs, and troubleshooting guides are updated in real-time.
- Practical Assessment: Join calls & escalations for new joiners (first 3 months) to provide concrete feedback, cement customer-facing standards, and identify gaps to improve initial onboarding plan.
- Partner Bootcamps: Translate internal onboarding success into external Partner Bootcamps, ensuring our partners are certified and capable of delivering the Campfire standard.

Strategic & Operational Improvements

- Implementation-to-Product Loop: Serve as the primary liaison with the Product Team. You will take early-stage product features and translate them into "Implementation Readiness" kits (guides, updated scripts, and configuration steps).
- Pain Point Identification: Conduct "Ride-alongs" and interviews with the current team to identify technical or process bottlenecks. You will then collaborate with Product/Support to solve these via product improvements or process redesigns.
- Cross-Functional Solutioning: Work with Support to identify "implementation debt" (common issues that occur post-launch) and fix them during the onboarding or implementation phase.

## Key Responsibilities

- Build the "Academy": Create the training modules, videos, and certification paths for new Implementation Managers.
- Lead Training: Facilitate live training sessions, workshops, and partner bootcamps.
- Measure Readiness: Define what "certified" looks like. Create the rubrics and milestones to ensure new hires are meeting the required technical and strategic bars.
- Process Improvement: Identify where the current implementation process is manual or broken and work with Product/Engineering/Operations to automate it.

## Requirements

- The Architect Mindset: You love taking a blank page and turning it into a structured, repeatable process.
- Product Fluency: You can dive deep into the Campfire product and explain "the why" behind technical configurations to others.
- Empathy for the Customer: You understand the stress of a high-stakes implementation and build materials that solve real-world problems.
- Experience: Previous experience in Implementation (ideally implementing Campfire), with a proven track record of creating training content or documentation.

## About Campfire

## Company Overview
- **One-liner**: Campfire is an AI-native Enterprise Resource Planning (ERP) platform that automates accounting workflows — including transaction categorization, bank reconciliation, revenue recognition, and reporting — for mid-market and enterprise finance teams.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Francisco, California, United States (also New York office)
- **Founded**: 2023
- **Founders**: John Glasgow (CEO/CFO) and Paul C Nichols (CTO) are key executives; founding team details are not publicly disclosed.

## Core Business
- **Primary industry**: Accounting & Finance Software / Enterprise SaaS
- **Target customers**: B2B – mid-size to enterprise companies (50–5,000 employees), including SaaS, usage-based, consulting, and transaction-heavy businesses
- **Mission / Purpose**: “Superpower your accounting team” – Campfire aims to multiply what finance teams can do by automating manual, repetitive tasks so they can focus on strategic business drivers rather than spreadsheets.

## Products & Services
- **Core Accounting (General Ledger)**: Multi-entity consolidation with 180+ currencies, global compliance support, and real-time sync.
- **Revenue Automation**: Revenue recognition for any billing model (SaaS, usage, etc.).
- **Close Management**: Built-in close checklists, flux analysis, account reconciliations, and autonomous reconciliation.
- **Reporting**: Real-time dashboards with drill-down to any transaction.
- **AI Assistant (Ember)**: Conversational AI that answers questions, detects anomalies, auto-categorizes transactions, performs cash forecasting, and more.
- **Integrations**: 100+ natively built integrations (e.g., Ramp, Rippling, Salesforce) plus 1,200+ granular permission controls.

All offerings are cloud-based SaaS with API endpoints for custom workflows.

## Market Standing
- **Valuation / Market Cap**: Not disclosed (private company)
- **Key Metric**: Total Funding = **$103.6M** (as of late 2025); Annual Revenue = **$3.9M** (LinkedIn estimate)
- **Notable Investors**: Accel, Ribbit Capital (led Series B), Foundation Capital, Y Combinator, Capital49 (Airwallex)
- **Growth Signals**:
  - Headcount grew **+800% year-over-year** to 81 employees
  - 25 active job postings (monthly postings down 7.4% but quarterly up 525%, yearly up 1,150%)
  - Customers include Replit, Decagon, PostHog, Advisor360
  - LinkedIn followers grew +341.4% year-over-year

## Competitive Advantages
- **AI-native foundation**: Autonomous reconciliation, auto-categorization, anomaly detection, and conversational reporting built into the core product – not bolted on.
- **Depth for scaling**: Multi-entity, multi-currency (180+ currencies), unlimited entities, and granular permission controls ideal for global high-growth companies.
- **Integrated ecosystem**: 100+ native integrations and 1,200+ permissions, reducing manual data entry and spreadsheet reliance.
- **Domain expertise**: In-house support from accountants who have closed books themselves.
- **Enterprise readiness**: Policies, roles, approval workflows, and comprehensive compliance support.

## Strategic Focus
- **Product expansion**: Continuing to add AI capabilities (Ember assistant, flux analysis, cash forecasting) and deepen core accounting features.
- **Global scaling**: Supporting international subsidiaries and compliance (EMEA, Australia presence) while growing headcount across sales, customer success, and engineering.
- **Talent acquisition**: Aggressively hiring (25+ open roles) across sales, customer success, engineering, and implementation – particularly looking for people who want “real ownership” in a hyper-growth startup.

## Why Work Here
- **Culture**: Described as “hyper-growth startup” where employees get “meaningful responsibility from day one.” The team includes alumni from Deloitte, PwC, NetSuite, Brex, Rippling, and other top finance/tech companies.
- **Work model**: In-office (on-site) – offices in San Francisco and New York City.
- **Notable perks**: Not detailed in search results, but the company emphasizes a driven, ownership-minded environment and the chance to “do the kind of work that moves your career forward.”
- **Engineering culture**: 13% of staff in technical roles, with a focus on building AI-first solutions. The CTO (Paul C Nichols) leads a team that includes AI engineers.

## Sources
1. [Campfire AI](https://campfire.ai/)
2. [Campfire Careers](https://campfire.ai/careers)
3. [Campfire Jobs on Ashby](https://jobs.ashbyhq.com/campfire)
4. [Built In – Campfire Company Profile](https://builtin.com/company/campfire)
5. [LinkedIn – Campfire Company Page](https://www.linkedin.com/company/meetcampfire)

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