---
title: 'Implementation Engineer at Bold Metrics'
canonical: 'https://feeny.ai/job/implementation-engineer-bold-metrics-sao-paulo-sao-paulo-xzd7cm0mfkx5'
type: 'job'
last_seen: '2026-09-11'
---

# Implementation Engineer at Bold Metrics

- **Company:** Bold Metrics
- **Location:** São Paulo Sao Paulo, Brazil
- **Posted:** 2026-05-15
- **Last confirmed live:** 2026-09-11
- **Apply:** https://boards.greenhouse.io/boldmetrics/jobs/4696097005?gh_jid=4696097005

## Job description

Please submit your resume in English. Applications in other languages WILL NOT be considered.

Bold Metrics is the leading fit and sizing solution on the market today for the world’s top retailers and brands. We are a venture-backed startup that is making a big impact on the environment, forever changing the landscape of eCommerce. We are a remote-first company that is full of inspiring and friendly people.

We are currently searching for a Implementation Engineer to join our team. This position is for someone located in São Paulo, Brazil who is able to come into the office in-person at least once weekly. In this position you will have the opportunity to work with some of our biggest partners within the retail industry.

About You:

You are a technically curious, detail-oriented problem solver who enjoys helping customers turn ideas into working solutions. You’re comfortable operating at the intersection of product, engineering, and customer success, and you take pride in making complex systems feel simple and intuitive for end users. You have a strong sense of ownership and follow-through, and you’re the type of person who doesn’t just hand something off—you make sure it works, performs well, and delivers real value.

You communicate clearly and confidently in English, both in writing and on video calls, and you’re comfortable working with global teams. You’re energized by fast-moving environments where you can learn quickly, adapt, and improve processes over time, and are okay with changing deadlines and quick prioritization changes. Whether you’re debugging an issue, guiding a client through setup, or translating technical requirements into actionable steps, you bring a thoughtful, structured approach to everything you do.

How You Will Make an Impact:

- Lead onboarding and implementation for new clients using the Smart Size Chart product, ensuring a smooth and successful launch
- Translate client requirements into configuration and setup within Bold Metrics systems, including size chart mapping and product data integration
- Troubleshoot and resolve implementation issues across data, configuration, and front-end behavior
- Collaborate with internal engineering and product teams to escalate issues, improve tooling, and refine implementation workflows
- Act as a trusted technical partner to clients, guiding them through best practices and optimizing their setup for accuracy and performance
- Continuously identify opportunities to streamline onboarding, improve documentation, and reduce time-to-launch
- Develop in-depth knowledge of company products and client integrations to support internal teams and answer technical questions.
- Partner with clients on expansion initiatives, and ongoing support.
- Support quality assurance efforts by validating newly released features, site implementations and bug fixes.

Skills and Qualifications:

- BSc or MSc in Computer Science, Computer Engineering or related field
- Strong written and fluent spoken English skills (required; you will work directly with international clients)
- 3–5 years of experience in a technical implementation, solutions engineering, or similar customer-facing technical role
- Comfortable working with Javascript, APIs, JSON, and other web technologies
- Previous experience with React
- Experience working with product data, spreadsheets, or data mapping workflows
- Strong problem-solving skills with the ability to debug and resolve technical issues independently
- Excellent communication skills, with the ability to explain technical concepts clearly to non-technical stakeholders
- Highly organized with strong attention to detail and the ability to manage multiple client implementations simultaneously
- Comfortable working in a fast-paced environment where deadlines can change quickly and priorities can easily shift day-by-day
- Experience working remotely with distributed teams is a plus
- Background in eCommerce, apparel, or sizing-related products is a plus

About Us:

Bold Metrics is a SaaS solution for retailers and brands to reduce returns, improve sustainability and supercharge their supply chain from the ground up. Using a comprehensive set of AI technologies to accurately capture customer body measurements, we help apparel brands unlock the power of body data to meet the demands of today's increasingly personalized world.

Learn more about us at boldmetrics.com

We strive to create a place to work where we all feel safe, empowered, engaged and inspired. We are an equal opportunity employer committed to offering employment that is based upon personal capabilities and qualifications without discrimination based on race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability. © 2025 Bold Metrics, Inc.

## About Bold Metrics

## Company Overview
- **One-liner**: Bold Metrics provides an AI-powered body data platform that creates digital twins of shoppers to optimize apparel fit and sizing, reducing returns and boosting conversion for brands.
- **Entity Type**: Private (Venture-backed)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2017 (team began building technology in 2012)
- **Founders**: Daina Burnes (CEO) and Morgan Linton (CTO)

## Core Business
- **Primary industry**: AI-powered fashion technology / Retail technology (RetailTech)
- **Target customers**: B2B — apparel brands, retailers, custom clothiers, and manufacturers of all sizes (from SMB to enterprise)
- **Mission statement**: "To provide apparel brands and retailers with the most accurate AI Body Modeling technology to unlock the power of body data—reducing returns, boosting conversion, quantifiably improving sustainability efforts, and enabling data-led design while making shopping for clothing easy, convenient, and personal for customers."

## Products & Services
- **Smart Size Chart™**: A solution that goes beyond simple size recommendations to help customers pick their preferred fit the first time.
- **Virtual Sizer™**: A best-in-class API solution for recommending the right size the first time, integrating directly into eCommerce flows.
- **Apparel Insights®**: A data analytics product that unlocks consumer body data to power optimization from design to distribution.
- **Virtual Tailor™**: Developed for custom clothiers and tailors to provide highly accurate customer body measurements without a measuring tape.
- **Body Data NFT™ (Web3)**: Unveiled in 2022, technology to authenticate avatars and digital twins for metaverse and Web3 experiences.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: The platform has mapped **over 250 million** digital twins and processed data for **over 12 billion** body data points, as stated on their website.
- **Notable Investors/Partners**: Venture-backed; works with "some of the world’s largest brands, retailers and clothing manufacturers in the US, Europe and Asia" ([builtin.com](https://builtin.com/company/bold-metrics)). Specific investor names are not listed on their public site. Partners include brands like Mizzen+ Main.
- **Growth Signals**: Expanding into new verticals including sporting products, digital fashion, life insurance, healthcare, and fitness. Has offices in San Francisco, CA and Austin, TX, and a growing team in São Paulo, Brazil.

## Competitive Advantages
- **Proprietary AI & Data Moat**: Over 250 million consumer digital twins and 12 billion body data points create a powerful, defensible dataset that improves accuracy over time.
- **No Scanning Required**: Unlike competitors that require photos or 3D scans, Bold Metrics uses simple data inputs (height, weight, age, etc.), resulting in a frictionless user experience.
- **Tailor-Level Accuracy**: Combines machine learning with old-world tailoring expertise (founder's background in Master Tailoring) for highly precise fit recommendations.
- **Full-Stack Platform**: Offers a suite from sizing recommendations to design insights and custom tailoring, serving multiple use cases across the apparel value chain.

## Strategic Focus
- **Core Growth**: Deepening penetration in the apparel eCommerce market by reducing returns and increasing conversion for brands.
- **Vertical Expansion**: Unlocking body data for new industries such as sporting goods, digital fashion, life insurance, healthcare, and fitness.
- **Web3 & Metaverse**: Laying groundwork for digital avatars and authenticated digital twins through Body Data NFT technology.
- **Data-Led Design**: Helping brands use consumer body data to optimize size charts, grading processes, and inventory management from design to distribution.

## Why Work Here
- **Remote-First Culture**: Bold Metrics is a remote-first company with a goal-oriented rather than time-oriented work environment. They offer a remote office setup stipend and flexible PTO ([boldmetrics.com/careers](https://boldmetrics.com/careers)).
- **Comprehensive Benefits**: Full medical, dental, and vision coverage (premiums paid), equity opportunities, ongoing paid training, and paid holidays.
- **Engineering Culture**: Focus on machine learning, AI, and data science. The team is building cutting-edge technology to solve a real-world sustainability and waste problem in the apparel industry.
- **Core Values**: The company emphasizes transparency, humility, teamwork, delivering with excellence, and fostering an environment where taking on new challenges is encouraged.
- **Global Team**: With employees in the US and Brazil, the company offers a diverse, international work environment.

## Sources
1. [boldmetrics.com](https://boldmetrics.com/)
2. [boldmetrics.com/about](https://boldmetrics.com/about)
3. [boldmetrics.com/careers](https://boldmetrics.com/careers)
4. [builtin.com](https://builtin.com/company/bold-metrics)
5. [bold-metrics.breezy.hr](https://bold-metrics.breezy.hr/)

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