--- title: 'Implementation Engineer - EMEA at Fingerprint' canonical: 'https://feeny.ai/job/implementation-engineer-emea-fingerprint-remote-msvrer2bvmvj' type: 'job' last_seen: '2026-09-06' --- # Implementation Engineer - EMEA at Fingerprint - **Company:** Fingerprint - **Location:** Remote - **Work type:** remote - **Posted:** 2026-08-21 - **Last confirmed live:** 2026-09-06 - **Apply:** https://fingerprint.com/careers/jobs/apply/?gh_jid=6149778004 ## Job description Fingerprint empowers enterprises to detect and stop online fraud with the world’s most accurate device intelligence.  We lead our industry with bleeding-edge identification capabilities and work on turning new ideas and discoveries in the fraud detection space into reality. Our customers range from innovative startups to leading enterprise companies, including Plaid, Dropbox, and Booking.com. Fingerprint is a globally dispersed, 100% remote company. We were named on on the 2026 Forbes Best Startup Employers list and ranked #803 on the 2026 Inc. 5000 list of America’s fastest-growing private companies. [We have raised $77M](https://www.crunchbase.com/organization/fingerprintjs)and are backed by Craft Ventures ([Tesla,](https://www.tesla.com/)[Facebook,](https://facebook.com/)[Airbnb](https://www.airbnb.com/)), Nexus Venture Partners ( [Postman](https://www.postman.com/), [Apollo.io,](https://www.apollo.io/) [MinIO](https://min.io/), Druva) and Uncorrelated Ventures ( [Redis,](https://redis.io/)[Rollbar,](https://rollbar.com/)[Gradle](https://gradle.org/)). About the Role: Are you a tech-savvy individual with a strong background in JavaScript and a passion for web technologies? Do you enjoy working closely with customers, leveraging your expertise to diagnose and resolve complex technical issues? If so, we have the perfect opportunity for you! As a Implementation Engineer at Fingerprint, you'll be an integral part of our Customer Success team. Reporting directly to the Customer Success Engineer Team Lead, you will be instrumental in providing personalized support and technical guidance to our valued customers, ensuring their long-term success. Responsibilities: - Guide and assist customers in the seamless integration of our APIs into their web and mobile applications. - Collaborate with the development team to ensure smooth onboarding and provide technical expertise during the integration process. - Serve as the primary technical point of contact for our customers, addressing their inquiries, troubleshooting issues, and providing effective solutions. - Conduct a thorough analysis of internal logs to identify and troubleshoot customer issues. - Proactively monitor API usage and performance to identify and resolve potential issues before they impact customers. - Utilize your expertise in JavaScript to craft sample code snippets and offer tailored recommendations to optimize customer integrations. - Develop automation scripts for API testing, validation, and monitoring processes. - Conduct training sessions and webinars to educate customers on best practices for using our APIs effectively. - Create and maintain comprehensive documentation to facilitate self-service support for customers. - Build strong, long-lasting relationships with customers, understanding their unique needs, and ensuring their success with our API product. - Work closely with Customer Success Managers to onboard, retain and grow customers - Act as a liaison between customers and our product development team, gathering valuable feedback and insights to drive continuous product improvement. Qualifications: - Bachelor's degree in Computer Science, Engineering, or a related technical field. - Proven 3-6 years of experience in a customer-facing role, preferably as a Customer Success Engineer or Technical Support Engineer, with a focus on API products. - Strong proficiency in JavaScript, with a demonstrated ability to create and maintain automation scripts. - Solid understanding of API concepts, RESTful architecture, and web services. - Prior experience with API testing tools and frameworks is a plus. - Prior experience with mobile app development is a plus. - Prior experience with SQL is a plus. - Excellent problem-solving and debugging skills, with an analytical approach to troubleshooting. - Outstanding communication and interpersonal skills, with the ability to communicate technical concepts effectively to diverse audiences. - Self-motivated, proactive, and able to work independently as well as collaboratively within a team. - Role requires proficiency with macOS and comfort working fully remotely using tools such as Slack, Google Workspace, and Zoom. Location Preference: Remote, EMEA, Preference for candidates located in the UK area as travel may be required to visit clients on site. ## Compensation & Transparency We benchmark our compensation against other fast-growing companies and set ranges by level, role, and location to ensure fairness and transparency. Final offers may vary based on experience, expertise, and location. Due to regulatory and security reasons, there’s a small number of countries where we cannot have Fingerprint teammates based. Additionally, because Fingerprint is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas. Fingerprint teammates need to be authorized to work from their home location. We are dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Fingerprint strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace. We highly encourage people from underrepresented groups in tech to apply. If you are applying as a resident of California, please read our CCPA notice [here](https://dev.fingerprint.com/docs/dpa-ccpa). If you are applying as a resident of the EU, please read our GDPR notice [here.](https://dev.fingerprint.com/docs/dpa-gdpr) **We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored. ## About Fingerprint ## Company Overview - **One-liner**: Fingerprint provides a device intelligence platform that helps businesses detect and prevent online fraud by identifying every web visitor and mobile device with industry-leading accuracy. - **Entity Type**: Private (Series C) - **Headquarters**: Chicago, IL, USA - **Founded**: 2012 (as open-source FingerprintJS); SaaS product launched 2019; renamed Fingerprint in 2022 - **Founders**: Dan Pinto (CEO & Co-founder), Valentin Vasilyev (CTO & Co-founder) ## Core Business - **Primary industry**: Cybersecurity / Fraud Detection / Device Intelligence - **Target customers**: B2B – developers, product teams, and security teams at companies of all sizes (from solo developers to publicly traded enterprises) - **Mission**: “Power a safe and seamless internet through device intelligence.” [fingerprint.com/about-us](https://fingerprint.com/about-us/) - **Vision**: “Provide the most accurate, insightful device intelligence signals to reduce fraudulent transactions, strengthen account security, and enhance user experience.” [fingerprint.com/about-us](https://fingerprint.com/about-us/) ## Products & Services - **[Fingerprint Device Intelligence Platform](https://fingerprint.com/)**: A SaaS API that identifies anonymous visitors with 100+ smart signals, enabling bot detection, payment fraud prevention, and account security. Processes real-time device intelligence events at scale. - **[FingerprintJS (Open Source)](https://fingerprint.com/)**: The original browser fingerprinting library on GitHub (20K+ stars), with 5.5 million monthly downloads. Used by developers to generate a unique visitor identifier. ## Market Standing - **Valuation**: Not publicly disclosed. - **Total Funding**: $77M raised across four rounds (Seed $4M, Series A $8M, Series B $32M, Series C $33M). [fingerprint.com/about-us](https://fingerprint.com/about-us/) - **Key Metric**: 7 billion+ unique browsers and mobile devices identified annually; $1 billion+ in fraud losses prevented in the last 12 months. [fingerprint.com](https://fingerprint.com/) - **Notable Investors**: Craft Ventures (previously invested in Tesla, Facebook, Airbnb), Nexus VP (Postman, Hasura), Uncorrelated Ventures (Redis, Rollbar, Gradle). [fingerprint.com/about-us](https://fingerprint.com/about-us/) - **Trusted by**: 6,000+ companies, including large enterprises and fast-growing startups. [fingerprint.com](https://fingerprint.com/) - **Growth Signals**: ISO 27001 certified (2023), SOC 2 Type II certified (2022), recognized as a Fortune Best Workplace in Chicago (2023 #8, 2024 #4). [fingerprint.com/about-us](https://fingerprint.com/about-us/) | [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7049110) ## Competitive Advantages - **World’s most accurate device identifier** – Continuously refined through a dedicated research team, achieving industry-leading accuracy even when users employ VPNs, incognito mode, or tampered browsers. - **Open-source heritage** – The FingerprintJS library has a massive developer community (20K GitHub stars, 5.5M monthly downloads), creating strong brand recognition and trust. - **Comprehensive signal collection** – 100+ smart attributes (bleeding-edge attributes) provide deep insight into visitor risk without relying on cookies or PII. - **Certifications & compliance** – ISO 27001 and SOC 2 Type II demonstrate a mature security posture, critical for enterprise adoption. ## Strategic Focus - **Expand device intelligence use cases** – Beyond fraud prevention, the platform is used for bot detection, account security, and improving user experience for legitimate visitors. - **Deepen developer-first approach** – Continue investing in APIs, SDKs, and documentation to make integration seamless for developers. - **Global scale** – With a fully remote, globally distributed team, Fingerprint aims to serve customers across all time zones and regions. ## Why Work Here - **100% remote-first** – Asynchronous work, respect for time zones, and the freedom to choose where you work. The team spans 24+ countries. [fingerprint.com/careers](https://fingerprint.com/careers/) - **Strong culture & values** – “Be level 5 helpful,” “Fail. Learn. Grow.,” “No Nonsense,” and “Don’t take yourself too seriously.” 97% of employees say it’s a great place to work (Great Place to Work® certified). [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7049110) - **Perks** – Competitive salary and equity, $600 yearly learning budget, MacBook (yours to keep after 4 years), flexible time off with a minimum vacation target, annual company meetup (e.g., Mexico City 2023). [fingerprint.com/careers](https://fingerprint.com/careers/) - **Impact & growth** – Small, lean team where employees can shape the culture and make a real impact. Open-source contributions encouraged. - **Recognition** – Fortune Best Workplaces in Chicago (2023, 2024), reflecting high employee satisfaction. ## Sources 1. [fingerprint.com](https://fingerprint.com/) 2. [fingerprint.com/about-us](https://fingerprint.com/about-us/) 3. [fingerprint.com/careers](https://fingerprint.com/careers/) 4. [fingerprint.com/careers/jobs](https://fingerprint.com/careers/jobs/) 5. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7049110) ## Other roles at Fingerprint - [Director, Talent Acquisition](https://feeny.ai/job/director-talent-acquisition-fingerprint-remote-1erc2w67ee67) - [Solutions Engineer - APAC](https://feeny.ai/job/solutions-engineer-apac-fingerprint-remote-vc3wb33te6sz) - [Backend Engineer, Core APIs](https://feeny.ai/job/backend-engineer-core-apis-fingerprint-remote-1jm9pmd1a7wz) - [Senior Backend Engineer, Core APIs (SRE Focus)](https://feeny.ai/job/senior-backend-engineer-core-apis-sre-focus-fingerprint-remote-2gnsyzc3e3kh) - [Director of Brand & Creative](https://feeny.ai/job/director-of-brand-creative-fingerprint-remote-nz528gfd727z) - [Associate Marketing Manager](https://feeny.ai/job/associate-marketing-manager-fingerprint-remote-8nvnzsn6avmt) - [Field Marketing Manager](https://feeny.ai/job/field-marketing-manager-fingerprint-remote-4mkyrhknqagp) - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-fingerprint-remote-rrgg934j09g1) - [Customer Success Engineer - EMEA](https://feeny.ai/job/customer-success-engineer-emea-fingerprint-remote-123z1sf7py7h) - [Technical Product Manager, Data Insights](https://feeny.ai/job/technical-product-manager-data-insights-fingerprint-remote-bzszybjsq2wd)