--- title: 'Implementation Engineer at Gushwork' canonical: 'https://feeny.ai/job/implementation-engineer-gushwork-bengaluru-7vzvs9q9j523' type: 'job' last_seen: '2026-09-07' --- # Implementation Engineer at Gushwork - **Company:** Gushwork - **Location:** Bengaluru, India - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-08-20 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/gushwork/5aae2198-4003-4b99-a4c4-00c6fc278697 ## Job description Gushwork is reinventing how businesses get discovered online. We're an agentic AI startup that helps B2B companies show up in AI answer engines like ChatGPT, Gemini, and Perplexity - by building a content engine on websites designed to attract AI visitors alongside human visitors. We're a US and Bengaluru-based company that's raised over $11M from top-tier global VCs including Lightspeed (backers of Anthropic, Grafana, Mistral), SIG, B Capital & Beenext. While search behavior is rapidly shifting toward AI, most B2B companies are being left behind. We're changing that. We're at an exciting inflection point - moving fast, solving hard problems, and building technology that's becoming critical infrastructure as AI reshapes how buyers find solutions. If you want to work on challenging problems with a talented team in a high-growth environment, we'd love to meet you. More about the role below - if you feel it's a fit, we are excited to meet you! ## About the role Gushwork's content programmes run on our customers' own websites, on their domain, alongside everything else already there. Making that work means dealing with whatever infrastructure a business has accumulated over a decade: DNS configured by an agency that is no longer involved, a CDN nobody set up deliberately, redirect rules that predate the current marketing team. Every customer is a different version of that problem. The Implementation Engineer owns it. The role sits closer to engineering, and combines hands-on technical setup with direct customer communication. ## What you'll do - Own the technical implementation for new customers end to end: review their environment, access, configuration and technical dependencies ahead of implementation, take the setup live, and verify the result. - Work directly with customers to configure and validate setups, including calls with their in-house developers or agency partners as well as their marketing teams. - Diagnose customer-specific issues across websites, APIs, networking and web infrastructure, and determine what can be resolved independently and what requires Engineering. - Own the customer-facing communication end to end. Validate the fix, then explain what happened in language a non-technical stakeholder can act on. - Establish where a customer's domain, DNS and hosting access sits, including on older setups where this is not documented, and confirm the results of automated checks before relying on them. - Reduce recurring issues through documentation, improvements to the implementation process, and structured feedback to Product and Engineering. - Partner with Customer Success, Engineering and Web Development to gather context on customer requirements and share technical findings. ## What we're looking for This role requires two things together. Most candidates have one. - Strong technical depth. Working knowledge of HTTP/HTTPS, DNS, domains, reverse proxies, CDNs, caching, SSL and basic networking, at a level sufficient to debug them rather than describe them. - Strong written and verbal communication. In particular, the ability to explain a technical issue in simple language to somebody who is frustrated. This is roughly half the role. - Willingness to work in US hours (6pm to 3am) — our customers are primarily based in the US, so the role requires flexibility to work in US time zones. In addition: - 2 to 5 years of experience. Candidates earlier in their career who have hands-on experience operating web infrastructure, including on their own projects, are welcome to make the case in their application. - The ability to reason about two systems at once. Most answers here depend on how a customer's setup and our product interact, rather than on either in isolation. - Strong investigative ability. Reading logs, configurations and documentation to form and test a hypothesis about an unfamiliar problem. - The ability to make progress independently on an unfamiliar technical issue, rather than routing it onward as a first step. - Ownership and follow-through, including holding several open issues at once without losing the urgent one. Good to have - Experience with reverse proxies, Cloudflare, DNS, CDNs, web servers, APIs or webhooks. - Experience with WordPress or other website platforms. - Familiarity with developer tools, browser and network debugging, logs, and basic scripting. - Experience with SaaS products and customer integrations. - Prior experience in Implementation Engineering, Solutions Engineering, Integration Engineering or a similar role. - Documentation or help content you have written that measurably reduced a category of customer questions. - Prior experience working US hours. ## Why you'll love us - You'll be part of an early team at a fast-growing company, with a lot of impact - You'll get to work with really smart and helpful people - We constantly adopt the latest technologies and stay close to the latest ai innovations - Opportunity to influence the direction of the product and engineering culture - Flexible PTO policy - Unlimited ai usage - Plus cool swag, a stocked pantry, and other benefits ## About Gushwork ## Company Overview - **One-liner**: Gushwork provides an AI-powered growth system that helps small and medium businesses generate qualified leads from AI search engines like ChatGPT, Gemini, and Perplexity through a network of specialized AI agents. - **Entity Type**: Private (Seed stage, total funding of $15.1M) - **Headquarters**: San Francisco, United States (with main operational office in Bengaluru, India) - **Founded**: 2023 - **Founders**: Nayrhit Bhattacharya and Adithya Venkatesh ## Core Business - Primary industry: AI-powered marketing & demand generation - Target customers: B2B service providers, industrial distributors, and contract manufacturers, primarily in the U.S. (SMB focus) - Mission or purpose statement: To help businesses get discovered, build trust, and keep buyer interest moving without adding headcount or managing multiple tools ## Products & Services - **Gushwork AI Growth System**: A single platform with multiple specialized AI agents that work together to automate online growth. Agents include: - **Memory Agent**: Learns business context, products, buyers, and brand voice - **Research Agent**: Maps buyer search behavior - **Strategy Agent**: Identifies ranking gaps and builds plans - **Content Agent**: Creates and publishes 100+ high-quality SEO pages - **Authority Agent**: Builds backlinks and citations - **Refresh Agent**: Continuously improves live pages - **Design & Development Agent**: Builds and optimizes websites - **Follow-up Agent**: Manages leads and conversations - **Paid Boost Agent**: Runs paid ad campaigns ## Market Standing - **Valuation**: $33 million post-money (as of February 2026 seed round) - **Key Metric**: $1.5M annualized recurring revenue (ARR), targeting $3M-$3.5M within 3 months - **Total Funding**: $15.1M across 4 rounds (Pre-Seed, 2 Seed rounds) - **Notable Investors/Partners**: Lightspeed India Partners, Susquehanna International Group (SIG), B Capital, Seaborne Capital, Beenext, Sparrow Capital, 2.2 Capital, NexWave Capital - **Growth Signals**: 300+ paying customers (95% in U.S.), growing 50%-80% month-over-month, 800+ businesses on waitlist, 20% of website traffic from AI-driven sources generates 40% of inbound leads ## Competitive Advantages - **First-mover in AI search optimization**: Focused specifically on helping businesses be found by AI chatbots (ChatGPT, Gemini, Perplexity), not just traditional Google SEO - **Network of AI agents**: A unified system with specialized agents that handle different aspects of growth, eliminating the need for multiple tools or agencies - **Backlink infrastructure**: Access to 200-300 partner websites for link building - **Proven results**: Customers report $200K-$350K in contract closures from platform adoption - **Capital efficiency**: Raising at increasing valuations ($7.5M → $33M) with clear ARR growth trajectory ## Strategic Focus - Expand engineering team to improve model accuracy - Scale go-to-market efforts to onboard 800+ waitlisted businesses - Deepen product capabilities for AI search optimization - Geographic expansion beyond current U.S.-dominated customer base - Continue improving AI agent accuracy and automation ## Why Work Here - **Culture of ownership**: Fast growth with merit-driven recognition - **Health-first approach**: Comprehensive health insurance covering employee, spouse, children, and parents - **Flexible work**: Emphasis on flexible hours with protected deep work time - **Performance-based rewards**: Compensation grows with skills and impact - **No corporate theater**: No micromanagement or meaningless meetings - **Growth trajectory**: Rapidly scaling startup (50-80% MoM growth) with strong investor backing - **On-site in Bengaluru**: Main engineering and operations hub in India - **Employee rating**: 4.6/5.0 on LinkedIn (103 reviews), with high marks for work-life (4.5), compensation (4.6), culture (4.5), and career growth (4.6) - **Team size**: ~163 employees globally, with ~70 employees in India ## Sources 1. [gushwork.ai](https://www.gushwork.ai/) 2. [gushwork.ai/careers](https://www.gushwork.ai/careers) 3. [linkedin.com/company/gushwork](https://linkedin.com/company/gushwork) 4. [jobs.lever.co/gushwork](https://jobs.lever.co/gushwork) 5. [techcrunch.com](https://techcrunch.com/2026/02/25/gushwork-bets-on-ai-search-for-customer-leads-and-early-results-are-emerging/) ## Other roles at Gushwork - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-gushwork-metro-manila-tk8vjxacc84z) — Metro Manila - [Account Manager- US Sales](https://feeny.ai/job/account-manager-us-sales-gushwork-bengaluru-3sy3c4ayh5nx) — Bengaluru, India - [SDE 2/3 (Backend)](https://feeny.ai/job/sde-2-3-backend-gushwork-bengaluru-z0xxktwe70gx) — Bengaluru, India - [Business Development Representative](https://feeny.ai/job/business-development-representative-gushwork-metro-manila-pjyar45y0nbg) — Metro Manila - [Outbound Sales Development Representative - B2B (U.S Market)](https://feeny.ai/job/outbound-sales-development-representative-b2b-u-s-market-gushwork-metro-manila-0zbxa3rzz466) — Metro Manila - [Product Manager](https://feeny.ai/job/product-manager-gushwork-bengaluru-4hj67cqkq6nr) — Bengaluru, India - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-gushwork-metro-manila-p02x51m1j8v2) — Metro Manila - [SDE 2/3 (Full Stack)](https://feeny.ai/job/sde-2-3-full-stack-gushwork-bengaluru-646s7dsdftn5) — Bengaluru, India - [Customer Success Manager](https://feeny.ai/job/customer-success-manager-gushwork-bengaluru-yg2q31zz2n5g) — Bengaluru, India - [Account Executive - US Sales](https://feeny.ai/job/account-executive-us-sales-gushwork-bengaluru-c70xjbbnr3jq) — Bengaluru, India