--- title: 'Implementation Engineer- Night Shift at Cleo (India)' canonical: 'https://feeny.ai/job/implementation-engineer-night-shift-cleo-india-bengaluru-pbsf8yf09w0j' type: 'job' last_seen: '2026-10-14' --- # Implementation Engineer- Night Shift at Cleo (India) - **Company:** Cleo (India) - **Location:** Bengaluru, India - **Posted:** 2026-10-06 - **Last confirmed live:** 2026-10-14 - **Apply:** https://job-boards.greenhouse.io/cleoindia/jobs/4740922005 ## Job description ## About Cleo Cleo is the AI-native supply chain orchestration company built on modern EDI. We help businesses orchestrate EDI, API, MFT, applications, and trading partner ecosystems with the visibility, intelligence, and control needed to keep business-critical supply chain transactions moving — from order to cash, procure to pay, and everywhere in between. Our platform, Cleo Integration Cloud, brings together integration, workflow automation, real-time monitoring, and Agentic AI intelligence so supply chain, operations, and IT teams can launch partners faster, automate transactions across business systems, resolve exceptions before they become disruptions, and gain actionable insight across the end-to-end supply chain. Trusted by 5,000+ customers across manufacturing, retail, logistics, and distribution, Cleo is headquartered in Rockford, Illinois, with offices in Chicago and Bangalore. We are a team united by one mission: to make supply chains smarter. Cleo Never Stops. The Opportunity Advance your career in enterprise integration by taking ownership of increasingly complex EDI and B2B implementations. As an Implementation Engineer II, you'll independently deliver integration solutions, troubleshoot technical issues, contribute to ERP and API integrations, and build the expertise needed for a Senior Implementation Engineer role. ## What You'll Do ▸ EDI & Integration ▸ Implement EDI solutions using ANSI X12 and EDIFACT standards. ▸ Configure and troubleshoot communication protocols (AS2, SFTP, VAN, APIs). ▸ Develop and maintain ERP integrations and business process workflows. ▸ Data Mapping & APIs ▸ Build medium-complexity data mappings, Business Process Sequences (BPS), and integration flows. ▸ Implement REST/SOAP APIs with OAuth, authentication, encryption, and API security. ▸ Support UAT, resolve mapping issues, and optimize integration performance. ▸ Delivery & Documentation ▸ Troubleshoot integration issues independently and escalate complex problems when required. ▸ Document integration designs, configurations, and implementation processes. ▸ Follow implementation, quality, and security best practices. ## What You Bring Required ▸ Technical Skills ▸ Strong understanding of ANSI X12, EDIFACT, and B2B integration concepts. ▸ Experience configuring AS2, SFTP, VAN, REST/SOAP APIs, and authentication methods. ▸ Hands-on experience with Business Process Sequences (BPS), data mapping, and ERP integrations (SAP preferred). ▸ Working knowledge of API security, OAuth, performance optimization, and troubleshooting. ▸ Education & Experience ▸ B.E./B.Tech in Computer Science, Information Technology, or a related field. ▸ 2–4 years of experience in EDI, B2B integration, or middleware implementation. ▸ Proven ability to deliver integration projects independently. ## Preferred ▸ Experience with multiple ERP platforms (SAP, NetSuite, D365, Acumatica). ▸ Familiarity with Cleo Integration Cloud (CIC) or B2B platforms such as Sterling, Gentran, OpenText, or Axway. ▸ Exposure to retail, manufacturing, logistics, or supply chain domains. ▸ Experience using AI tools to improve documentation or delivery efficiency Cleo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ## About Cleo (India) ## Company Overview - **One-liner**: Cleo provides a cloud-based supply chain orchestration platform that connects and integrates business ecosystems through EDI, API, and non-EDI transactions. - **Entity Type**: Private - **Headquarters**: Global headquarters not specified in provided sources; major development and support office in Bengaluru, India. - **Founded**: Year not publicly available from provided sources. - **Founders**: Not publicly available; current CEO is Mahesh Rajasekharan. ## Core Business - **Primary industries**: Supply chain orchestration, integration platform as a service (iPaaS), EDI/B2B integration, logistics and fulfillment. - **Target customers**: B2B, enterprise organizations with complex trading partner ecosystems; also serves mid-market and direct-to-consumer businesses. - **Mission/purpose**: “Deliver a new era of supply chain intelligence” by enabling end-to-end visibility, automation, and AI-driven insights across the supply chain. ## Products & Services - **Cleo Integration Cloud**: A unified platform for real-time and batch integrations across API, EDI, and non-EDI use cases. Includes no-code trading partner onboarding, any-to-any data transformation, and pre-built connectors for ERP, TMS, WMS, eCommerce, and marketplaces. - **Cleo Network**: A pre-connected network of thousands of trading partners, enabling rapid onboarding via API, EDI, or web portal. - **Managed Services**: Expert-led implementation, support, and consulting services for customers who need assistance with integration projects. - **Cleo Insights & Dashboards**: Forward-looking intelligence, forecasting, and personalized dashboards for end-to-end visibility into supply chain integrations. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company). - **Key Metric**: Annual recurring revenue not publicly available; total funding not disclosed. The company reports 4,000+ customers worldwide and a 95% renewal rate. - **Notable Investors/Partners**: Not listed in provided sources; leadership team includes Mahesh Rajasekharan (CEO), Sameer Katiyar (CFO), John Thielens (CTO), and others. - **Growth Signals**: Cleo states it has grown “5x in 5 years” and is recognized as a G2 leader in its category. The Bengaluru office (India Development Centre) has 85 employees and is actively hiring for implementation, support, and sales roles. ## Competitive Advantages - **End-to-end visibility**: Single platform covering planning, sourcing, logistics, and fulfillment. - **No-code/low-code capabilities**: Self-service transformation engine and pre-built partner profiles reduce manual scripting and accelerate onboarding. - **AI integration**: Infusing AI into the platform, network, and applications to turn billions of data points into actionable insights. - **High retention**: 95% renewal rate indicates strong customer satisfaction and stickiness. - **Network effects**: The Cleo Network provides a pre-connected ecosystem of thousands of trading partners, lowering barriers for new customers. ## Strategic Focus - **AI-driven supply chain intelligence**: Moving beyond experimentation to practical, profitable AI implementation. - **Expanding platform capabilities**: Continued investment in connectors, automation, and real-time analytics. - **Scaling global operations**: Growing the India development centre and hiring across engineering, professional services, and customer success. ## Why Work Here - **Culture**: Emphasizes strategic influence, innovation, sustainability, and inclusive community. Values include commitment to people, customers, results, and innovation. - **Remote/hybrid policy**: The Bengaluru office offers remote options (e.g., night shift roles are fully remote). The company has offices in dozens of cities globally. - **Growth opportunities**: Leadership development programs, executive mentorship, internal mobility, and rotational opportunities. - **Tech stack**: Modern integration technologies (EDI, API, SQL, XML, AS2, SFTP, REST) and exposure to AI/automation. - **Perks**: Not detailed in provided sources, but careers page highlights “world-class programs” and a focus on employee recognition and impact. ## Sources 1. [Cleo About Page](https://www.cleo.com/company/about-cleo) 2. [Cleo Homepage](https://www.cleo.com/home) 3. [Cleo India Careers (Greenhouse)](http://job-boards.greenhouse.io/cleoindia) 4. [Cleo Bengaluru Office (The Org)](https://theorg.com/org/cleo-com/offices/bengaluru) 5. [EDI Senior Implementation Engineer Job Posting](https://job-boards.greenhouse.io/cleoindia/jobs/4663138005) ## Other roles at Cleo (India) - [Principal Software Engineer](https://feeny.ai/job/principal-software-engineer-cleo-india-bengaluru-gzvdfrs0tfk8) — Bengaluru, India - [Customer Success Manager](https://feeny.ai/job/customer-success-manager-cleo-india-bengaluru-pwpesk2azmyb) — Bengaluru, India - [Senior Support Engineer](https://feeny.ai/job/senior-support-engineer-cleo-india-bengaluru-26jvb1rehzr4) — Bengaluru, India - [EDI Senior Implementation Engineer](https://feeny.ai/job/edi-senior-implementation-engineer-cleo-india-bengaluru-bjpjfwtn0m50) — Bengaluru, India - [Principal Implementation Engineer](https://feeny.ai/job/principal-implementation-engineer-cleo-india-bengaluru-4q2sd5dcr5br) — Bengaluru, India - [EDI Support Engineer](https://feeny.ai/job/edi-support-engineer-cleo-india-bengaluru-qfk2pr6pnss4) — Bengaluru, India