--- title: 'Implementation Engineer - Process Out at Checkout.com' canonical: 'https://feeny.ai/job/implementation-engineer-process-out-checkout-com-paris-b31ysgxv62d1' type: 'job' last_seen: '2026-09-21' --- # Implementation Engineer - Process Out at Checkout.com - **Company:** [Checkout.com](https://feeny.ai/companies/checkout-com) - **Location:** Paris, France - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-17 - **Last confirmed live:** 2026-09-21 - **Apply:** https://jobs.ashbyhq.com/checkout.com/7656aa30-6c16-40d8-9699-3cf9cebbf779 ## Job description Company Description We’rehttp://checkout.com[Checkout.com](http://Checkout.com). You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Welcome to ProcessOut ProcessOut is a pioneer in the payment orchestration space. We are on a mission to help merchants build, scale and optimize their payment infrastructure. We work to bring simplicity, flexibility & performance to payments. Millions of transactions are routed via ProcessOut everyday for merchants all over the world. We are proud to partner with amazing merchants like Glovo, Bolt, Sainsbury’s, Dott, Rakuten and many more! We were acquired by [Checkout.com](http://Checkout.com) in 2020 with the goal of growing our global reach. If you are looking to join a very fast-moving company with passionate, hard-working & fun teams, ProcessOut is for you! At ProcessOut, we are looking for people who are convinced they can play a central part in the Company's success! We are looking for people who are passionate, who are looking to achieve their full potential & who will actively contribute to strengthen the links between our teams. We value people that fully own their work and are passionate about building the next generation of online payments with us. ## The role At ProcessOut, Implementation Engineers play a central role in the success of the Company. We are looking for a highly motivated person to join our Merchant Experience team and work alongside colleagues to help customers get world-class guidance and advice during the implementation of ProcessOut. You will play a critical role in helping customers go-live, in maintaining their trust and ensuring a strong feedback loop within our teams to continuously improve our products suite. The ideal candidate must be customer-driven and tech-savvy with eagerness to learn in a fast-growing environment facing complex challenges. ## What we’re looking for - In-depth technical knowledge, particularly with a robust understanding of SaaS companies, web services, APIs, web applications, mobile apps, and IT infrastructure essential for effective - Native level French or English communication skills complemented by a strong business acumen. - Able to read and analyze server and application logs and debug errors. - Strong experience working with REST HTTP APIs. - Strong experience in project management, and ideally customer onboarding. - Ability to investigate and solve complex technical problems to offer the best solutions to our customers. Bonus points for - Experience in a similar role in a tech company. - Experience and knowledge working in the online payments industry. - Prior customer service experience working in a merchant-facing role. - Advanced data analytics skills, preferably with proficiency in sophisticated tools and demonstrated examples of analytical work. - Experience working with Javascript to design and build small application scripts. - Ability to read and understand application code (Golang). ## What you will be doing - Provide technical support to merchants during their implementation of ProcessOut. - Plan and manage their project of implementing the solution. - Answer all merchants’ integration-related questions, including but not limited to configuration, debugging, documentation, testing, and go-live support. - Manage incidents related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents). - Partner internally with account managers, technical support, and engineers to resolve issues during customer trials, integrations, or post-implementation support. - Interact with the Product/Engineering teams to pinpoint improvement ideas. - Advise Management on project statuses and potential issues that impact customer satisfaction and provide recommendations for appropriate actions. - Ability to multitask with multiple projects and integrations of key customers - Maintain and update our merchant-facing documentation to continuously help reduce friction during the implementation phase. Additional information Apply without meeting all requirements statement If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We always want to speak to people who connect with our mission and values. We believe in equal opportunities. We work as one team. Wherever you come from. However you identify. And whichever payment method you use. Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success. When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you. Take a peek inside life at [Checkout.com](http://Checkout.com) via - Our Culture video https://youtu.be/BEwnpHuadSw - Our careers page https://www.checkout.com/careers - Our LinkedIn Life pages[bit.ly/3OaoN1U](http://bit.ly/3OaoN1U) - Our Instagramhttps://www.instagram.com/checkout_com/ Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at [Checkout.com](http://Checkout.com) We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our[Careers Page](https://www.checkout.com/careers) to learn more about our culture, open roles, and what drives us. For a closer look at daily life at [Checkout.com](http://Checkout.com), follow us on [LinkedIn](https://www.linkedin.com/company/checkout/life/) and [Instagram](https://www.instagram.com/checkout_com/) ## About Checkout.com ## Company Overview - **One-liner**: Checkout.com is a global, high-performance payment platform that enables enterprises to accept payments, move money, and optimize revenue through a modular, AI-powered suite of services. - **Entity Type**: Private (Series D, last funding round Jan 2022) - **Headquarters**: London, England, United Kingdom - **Founded**: 2012 - **Founders**: Guillaume Pousaz ## Core Business - **Primary industry**: Payments / FinTech (online payment processing, acquiring, fraud management, money movement) - **Target customers**: B2B – primarily enterprise merchants and high-growth digital businesses (e.g., e-commerce, travel, food delivery, marketplaces) - **Mission or purpose**: To turn payments into a powerful revenue driver for businesses by obsessing over every basis point of performance. ## Products & Services - **Connect**: Accept payments online via a single API, supporting 150+ currencies and local acquiring in 50+ countries. - **Move**: Simplify global money movement, including payouts, refunds, and supplier payments (e.g., via Visa Direct). - **Boost** (Intelligent Acceptance): AI-powered engine that optimizes payment routing and retries to increase conversion rates. - **Protect**: Fraud detection, authentication, identity verification, and chargeback management tools. - **Manage**: Centralized dashboard for monitoring payments, balances, and analytics across all geographies. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company; last Series D raised $1B at a reported valuation of $40B in Jan 2022 per news, but this is not confirmed in search results – treat as unconfirmed) - **Key Metric**: Processed $300B in total ecommerce payment volume in 2025 for enterprise merchants (source: checkout.com homepage); total funding raised: $1.8B (Crunchbase) - **Notable Investors/Partners**: Franklin Templeton, Ribbit Capital (among 14 investors per Crunchbase); partner with Visa Direct; named a Leader in The Forrester Wave™: Merchant Payment Providers, Q1 2026 - **Growth Signals**: 19 offices worldwide; 1,000–5,000 employees; serves category-defining businesses (e.g., Klarna, Grab, The Trade Desk, etc. as shown in case studies); AI-powered Intelligent Acceptance delivering 4–6% uplift in acceptance rates for clients. ## Competitive Advantages - **Proprietary technology**: Cloud-native, self-healing infrastructure with high uptime and local acquiring in 50+ countries. - **AI-first optimization**: Intelligent Acceptance engine uses network data and machine learning to maximize conversions. - **Modular platform**: Products work standalone or together, allowing merchants to customize their payment stack. - **Enterprise scale**: Proven ability to handle billions in volume for global merchants. - **Single platform for issuing and acquiring**: Recently unified issuing and acquiring to improve liquidity and control for travel and other verticals. ## Strategic Focus - **AI acceleration**: Going all-in on AI across products and internal operations (see blog “How we’re using AI to accelerate our velocity”). - **Agentic commerce**: Preparing for AI-driven shopping agents by developing merchant-controlled checkout models and chargeback strategies. - **Expanding money movement**: Enhancing payout capabilities (e.g., Visa Direct partnership) and virtual card issuing. - **Global reach**: Continuing to add local acquiring markets and payment methods. ## Why Work Here - **Culture**: High-performance, ownership-driven environment with values like “Athlete Mindset”, “Never Give Up”, “Talk Straight”, and “One Team”. Emphasis on continuous improvement, data-driven decisions, and speed. - **Hybrid policy**: Required in-office Tuesday, Wednesday, Thursday (as of Aug 2025). Also offers “Work from Anywhere” options and flexibility. - **Diversity & belonging**: Nine employee-led communities (Ability+, Arab, Asian, Black, Jewish, Latine, Parents, Pride, Women). Committed to inclusive hiring and accessibility. - **Benefits**: Comprehensive health and wellbeing cover, family-forming support, high-quality food in offices, volunteering days, sustainable pace with time away, and choice/control over rewards. - **Growth**: Fast-paced environment with early ownership, global opportunities, and a focus on learning (continuous development resources). - **Hiring process**: Four stages – recruiter screen, first interview, task/challenge, final interview. Typically 4–6 weeks. Feedback provided after each stage. ## Sources 1. [checkout.com](https://www.checkout.com/?ref_type=adv) 2. [checkout.com/life-at-checkout](http://www.checkout.com/life-at-checkout) 3. [checkout.com/jobs](https://www.checkout.com/jobs) 4. [checkout.com/careers](https://www.checkout.com/careers) 5. [crunchbase.com](https://www.crunchbase.com/organization/checkout-com) ## Other roles at Checkout.com - [Staff Software Engineer - Streaming](https://feeny.ai/job/staff-software-engineer-streaming-checkout-com-london-6s3cae363nwc) — London, United Kingdom - [Associate, Financial Control - APAC (Bilingual - Japanese/English)](https://feeny.ai/job/associate-financial-control-apac-bilingual-japanese-english-checkout-com-389rg2ds8kyz) — Singapore - [Junior Salesforce Support Agent](https://feeny.ai/job/junior-salesforce-support-agent-checkout-com-ebene-63zx24s5cae9) — Ebene, Mauritius - [Senior Specialist, Revenue enablement](https://feeny.ai/job/senior-specialist-revenue-enablement-checkout-com-london-6wcsf8kqyb55) — London, United Kingdom - [Senior Manager, Regional Marketing](https://feeny.ai/job/senior-manager-regional-marketing-checkout-com-dubai-3dg460k06f31) — Dubai, United Arab Emirates - [Associate, Revenue and Billing Operations](https://feeny.ai/job/associate-revenue-and-billing-operations-checkout-com-london-767bfwkgjnra) — London, United Kingdom - [Senior Associate, Finance Transformation](https://feeny.ai/job/senior-associate-finance-transformation-checkout-com-london-5xqvrd3q3nwv) — London, United Kingdom - [Engineer I, Workplace Technology](https://feeny.ai/job/engineer-i-workplace-technology-checkout-com-london-g3gcjgj44k9e) — London, United Kingdom - [Business Development Representative (Paris) - French speaking](https://feeny.ai/job/business-development-representative-paris-french-speaking-checkout-com-paris-bnv2x9bwqc2n) — Paris, France - [Talent Operations Associate, Americas](https://feeny.ai/job/talent-operations-associate-americas-checkout-com-home-based-4qpn309bynmq) — Home-Based, Mexico