---
title: 'Implementation Lead, Enterprise Applications at Wunderkind'
canonical: 'https://feeny.ai/job/implementation-lead-enterprise-applications-wunderkind-montreal-s81c0v39ne5g'
type: 'job'
last_seen: '2026-10-16'
---

# Implementation Lead, Enterprise Applications at Wunderkind

- **Company:** Wunderkind
- **Location:** Montréal, Canada
- **Work type:** remote
- **Posted:** 2026-09-16
- **Last confirmed live:** 2026-10-16
- **Apply:** https://www.wunderkind.co/careers/?gh_jid=8196082

## Job description

Team: Global Enterprise Applications & Platforms (GEAP) Location: Remote — Ontario, Canada Direct Reports: None — this role leads and owns cross-functional projects involving multiple teams.

## About Wunderkind

Wunderkind is a performance marketing solution that uses AI and data to help brands acquire and retain customers through one-to-one, personalized messages across websites, email, text, and ads, guaranteeing a lift in revenue. Founded in 2010, Our goal is to scale a brand’s ability to create and grow customer relationships through websites, email, text, and ads. We believe individuals should have the freedom to choose the kind of internet they want. An internet that fosters genuine relationships with brands. An internet that treats humans like real people instead of “web traffic.” We also believe in empowering brands to treat their customers as individuals, satisfying their unique needs with tailored experiences and thoughtful communication. By expertly personalizing, automating, and scaling beautiful one-to-one experiences, Wunderkind helps brands acquire new customers at scale and keep them loyal for life.

## About the Role

We're looking for a highly organized Implementation Lead to own how technology changes land across the business. You'll lead cross-functional projects involving multiple teams, partnering with system administrators, implementation partners, and business owners to scope requirements and deliver successful implementations.

This is a delivery ownership role, not a platform administration role. Our administrators own configuration and build; you own the project — what gets built, in what order, by when, and whether it gets successfully adopted.

Salesforce is the center of gravity, with Atlassian a close second, alongside other business systems and internally built applications. You don't need to be an administrator, but you need enough technical understanding to effectively lead the work.

## Key Responsibilities

Project & Delivery Ownership

- Lead implementations, enhancements, and migrations from intake through go-live and stabilization.
- Own project plans, milestones, dependencies, risks, timelines, and overall delivery.
- Lead projects across multiple teams and stakeholders, creating accountability without direct reporting authority.
- Coordinate work across system administrators and implementation partners, keeping teams unblocked and managing changing requirements.
- Run project cadence, communicate status, identify risks early, and proactively re-plan when timelines are threatened.
- Coordinate UAT, defect triage, cutover planning, and go/no-go decisions.

## Requirements & Solution Scoping

- Lead discovery with business owners to understand the underlying business need.
- Translate business needs into clear requirements, user stories, and acceptance criteria.
- Partner with administrators to evaluate solutions and bring clear recommendations back to the business.
- Translate technical concepts for non-technical stakeholders and turn ambiguous requests into actionable requirements.
- Identify scope changes early and manage their impact on timelines and priorities.

Process & Adoption

- Own training, documentation, hypercare, and handoff to ongoing support.
- Build repeatable intake processes, project standards, and templates that improve future implementations.

## Qualifications

- 2–4 years of implementation leadership for enterprise applications as an accountable project lead or senior analyst.
- Experience taking at least two implementations or major releases through requirements, UAT, go-live, and stabilization, including Salesforce.
- Demonstrated ability to lead complex, cross-functional projects involving multiple teams without direct authority.
- Strong requirements experience, including user stories, acceptance criteria, process maps, and requirements documentation.
- Experience partnering with both technical teams and business stakeholders.
- Enough technical grounding to participate effectively in solution discussions, understand tradeoffs, challenge assumptions, and plan around technical effort.
- Familiarity with Salesforce and exposure to platforms such as Atlassian, ERP, CPQ, marketing automation, or internally built applications.
- Experience with Agile and hybrid or waterfall delivery models and tools such as Jira, Confluence, Smartsheet, MS Project, or equivalent.

## How You Work

You're organized, accountable, and comfortable leading through influence rather than authority. You communicate effectively with technical teams and business leaders, keep an accurate view of project status, and surface risks before they become misses.

You follow up persistently and professionally, document decisions as you go, and create repeatable processes rather than reinventing the approach for every project. When something slips, you identify and address the underlying cause — not just the symptom.

Compensation: The expected salary range for this role is $100,000–$120,000 CAD annually, depending on experience, skills, and qualifications.

## About Wunderkind

## Company Overview
- **One-liner**: Wunderkind is an AI-powered performance marketing platform that uses identity resolution and real-time intent to automate personalized messaging and drive guaranteed revenue for brands.
- **Entity Type**: Private (Series B)
- **Headquarters**: New York, NY, USA
- **Founded**: 2010
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Performance marketing, AI-driven marketing, identity resolution, digital advertising
- **Target customers**: B2B – primarily mid-market to enterprise e-commerce, retail, and travel brands (e.g., Harley-Davidson, Kurt Geiger, AAA, True Botanicals)
- **Mission**: To scale a brand’s ability to create and grow customer relationships through websites, email, text, and ads. [wunderkind.co](https://www.wunderkind.co/about)

## Products & Services
- **Autonomous Marketing Platform (AMP)**: An AI-decisioning engine that uses identity resolution and real-time behavioral data to trigger personalized messages across email, SMS, onsite, and paid media. Integrates via SDKs, APIs, or existing ESPs/CDPs.
- **Wunderkind Identity Network**: A proprietary identity graph recognizing over 9 billion devices and observing 2 trillion digital events annually, enabling brands to identify anonymous traffic without relying on third-party cookies.
- **Wunderkind AI Decisioning Engine**: Agentic AI that learns and optimizes messaging in real-time based on individual consumer behavior.
- **Wunderkind Analytics**: Real-time performance dashboards (launched March 2025) for measuring campaign impact and ROI.
- **Wunderkind AI Experiences** (2025): Agentic messaging capabilities for smarter customer engagement.
- **Deployment Models**: Self-Service (plug into existing martech stack), Fully Managed (Wunderkind handles strategy/creative/optimization), or Hybrid partnership.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metrics**:
  - Annual Revenue: $140M (as of 2026) [linkedin.com](https://www.linkedin.com/company/bewunderkind)
  - Total Funding: $151.85M across 8 rounds
  - Client-attributable revenue: Over $5 billion annually
  - Client base: 700+ brands (e.g., Harley-Davidson, Shinesty, Quad Lock)
- **Notable Investors**: Battery Ventures (led Series B in 2018), Silicon Valley Bank, Contour Venture Partners, Justin Yoshimura. Also acquired SmarterHQ (2020), Augur (2017), GoChime (2016).
- **Growth Signals**:
  - Revenue scale of $140M with proven ROI guarantees.
  - Recent product launches: AI Experiences, Shopify integration (Aug 2025), Build Framework for developers (Jun 2025), and partnerships with Braze and Bloomreach.
  - Global presence: Operations in 10 countries including UK, Canada, India, Australia, Norway.
  - Headcount: 397 employees (-21.4% YoY, indicating restructuring or contraction).

## Competitive Advantages
- **Largest identity network for marketers**: Proprietary graph tracking 9B+ devices and 2T+ digital events, providing higher match rates than typical ESPs/CDPs.
- **Revenue guarantee**: Wunderkind contractually guarantees a lift in revenue for clients, positioning itself as a top 1-3 revenue channel in client analytics.
- **Privacy-first, cookie-independent**: Works entirely with first-party data and consent; compliant with GDPR, CCPA, CPRA, ISO 27001, SOC 2 Type 2.
- **Seamless integration**: Does not require replatforming; plugs into existing marketing stacks (ESPs, CDPs, etc.).
- **Agentic AI decisioning**: Real-time optimization that adapts to individual behavior without manual rules.

## Strategic Focus
- **Expand AI agentic capabilities**: Continued investment in autonomous decisioning and real-time personalization (e.g., AI Experiences).
- **Platform partnerships**: Deepening integrations with Braze, Bloomreach, Shopify to reach more merchants.
- **International growth**: Building presence in UK, Australia, and other markets with dedicated country managers.
- **Developer ecosystem**: Launching “Build” framework to attract developer-led integrations.
- **Privacy compliance as differentiator**: Emphasizing consent-based marketing as third-party cookies decline.

## Why Work Here
- **Compensation & equity**: Company equity, employee stock purchase plan, performance bonuses. [builtin.com](https://builtin.com/company/wunderkind)
- **Benefits**: Dental, health, vision insurance; FSA; generous parental leave; family medical leave; commuter benefits; pet-friendly offices; free snacks/drinks. [builtin.com](https://builtin.com/company/wunderkind)
- **Work arrangement**: On-site/hybrid with physical offices in NYC (HQ), Indianapolis, London, and Sydney. Typical time on-site not specified, but roles appear office-centric with flexibility.
- **Learning & culture**: Offers apprenticeship programs, job training, and conferences. The careers page describes a “two-way street” interviewing process and emphasis on mutual discovery of values and goals. [wunderkind.co](https://www.wunderkind.co/careers)
- **Engineering culture**: Strong technical stack (Kubernetes, Python, React, Spark, Kafka, Google Cloud, etc.). Teams include ML engineers, data engineers, and product managers.
- **Caution**: Employer rating of 2.3/5 from 422 reviews on LinkedIn (work-life 2.6, culture 2.1, career 2.0) suggests employee satisfaction challenges, potentially linked to recent headcount reductions. [linkedin.com](https://www.linkedin.com/company/bewunderkind)

## Sources
1. [wunderkind.co - Homepage](https://www.wunderkind.co/)
2. [wunderkind.co - About](https://www.wunderkind.co/about)
3. [wunderkind.co - Careers](https://www.wunderkind.co/careers)
4. [linkedin.com - Wunderkind Company Page](https://www.linkedin.com/company/bewunderkind)
5. [builtin.com - Wunderkind Profile](https://builtin.com/company/wunderkind)

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