---
title: 'Implementation Manager at Barti'
canonical: 'https://feeny.ai/job/implementation-manager-barti-united-states-w083nj45c5tp'
type: 'job'
last_seen: '2026-11-11'
---

# Implementation Manager at Barti

- **Company:** Barti
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-11-09
- **Last confirmed live:** 2026-11-11
- **Apply:** https://jobs.ashbyhq.com/barti/8da29033-d608-4b73-824f-3ea58db64b51

## Job description

## Who We Are

Barti is a venture-backed startup on a mission to build the future of eye care. We’re building groundbreaking software that leverages the latest technology to transform the industry. Our goal is to craft exceptional user experiences, enabling eye care providers to focus more on patient care and less on administrative tasks. Job Description We are seeking a detail-oriented and proactive Implementation Manager to join our growing Customer Success team. In this role, you will be instrumental in helping Barti meet and exceed customer expectations by owning their entire initial experience. You will lead a structured onboarding process for new customers, taking them from post-sale kickoff to a successful "go-live." You will serve as the customer's primary partner during this critical phase, managing the project, configuring the platform, and training their team. You will be an important liaison between the customer and our sales and engineering teams to ensure a smooth transition and rapid time-to-value.

## What You'll Do (Key Responsibilities)

- Lead Customer Onboarding: Manage a structured onboarding process and own the initial experience for new customers, serving as their primary point of contact.
- Project Management: Set clear expectations, define success plans, and manage multiple, concurrent implementation projects to ensure they are completed on-time and align with customer goals.
- Technical Configuration: Become a deep expert in the Barti platform, guiding customers through technical setup, system configuration, and data migration.
- User Training & Enablement: Conduct comprehensive training sessions (remote and occasionally in-person) to promote self-service and drive strong initial product adoption.
- Process Improvement: Contribute to process development and improvement efforts. Identify opportunities to enhance the onboarding experience and our operational efficiency.
- Serve as a Customer Advocate: Proactively anticipate customer needs, mitigate project risks with clear communication, and act as the primary internal champion for an exceptional post-sale experience.

## Qualifications

- 3+ years in a customer-facing, technical role such as Customer Success Manager, Implementation, Professional Services, Technical Account Management, or Project Management.
- Excellent communication skills (verbal and written), with a knack for simplifying complex topics.
- Strong organizational and project management skills, with a proven ability to manage multiple projects simultaneously.
- A self-driven and proactive mindset. You are adaptable, responsible, resilient, and eager to contribute to the team’s vision
- Experience with CRM or project management tools (e.g., Salesforce, Asana, Jira, HubSpot).

## Preferred Qualifications

- Prior optician, office manager, or technician experience in an eye care setting.
- 1-2 years of experience in a SaaS environment.
- Experience working in a startup or fast-paced environment.
- A proven track record of handling difficult customer situations or implementation escalations.
- Willingness to travel to provide in-person support for events, customers, and partners as needed.

## Perks & Benefits

- Be part of a mission-driven, rapidly scaling company changing the future of eye care
- Work remotely from anywhere in the U.S.
- Collaborate with a passionate, fun, and supportive team
- Competitive salary: $60,000 - $90,000
- Equity in a fast-growing startup
- Health, vision, and dental benefits
- Unlimited PTO
- Annual professional development stipend
- A high-impact role with plenty of room for growth, ownership, and creativity

Barti is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, gender identity, age, national origin, marital status, disability, or veteran status.

## About Barti

## Company Overview
- **One-liner**: Barti provides an AI-powered EHR and practice management platform specifically designed for eye care providers to automate documentation and streamline operations.
- **Entity Type**: Private (Series A; raised $15.1M in September 2025)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2021
- **Founders**: Colton Calandrella (Co-Founder & CEO), Dr. Kelly Cai (Co-Founder & COO)

## Core Business
- **Primary industry**: Healthcare IT – Electronic Health Records (EHR) and practice management for optometry and ophthalmology.
- **Target customers**: B2B; optometrists, ophthalmologists, opticians, and eye care practices of all sizes (SMB to enterprise).
- **Mission**: “Empower eye care practices with better software so they can focus on what truly matters: the health of their patients.” [barti.com](https://barti.com/about-us)

## Products & Services
- **Barti Platform (AI-Powered EHR)**: A cloud-based system that includes exam documentation, AI Scribe, patient intake, scheduling, billing, optical and contact lens ordering, messaging, and inventory management. Designed to replace 5+ separate legacy tools. [barti.com](https://barti.com/)
- **AI Scribe**: Automatically generates clinical notes during exams, reducing charting time and allowing providers to focus on patients.
- **Practice Management Modules**: Calendar, billing, patient texting, and reporting – all in one platform.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Total funding of **$19.6M** (Seed $4.5M in 2022, Grant from Health Engine, and Series A $15.1M in 2025 led by Five Elms Capital). [LinkedIn](https://www.linkedin.com/company/barti) | [PitchBook](https://pitchbook.com/profiles/company/515396-62) (reports $17M total; conflicting – we cite the LinkedIn figure as more recent)
- **Notable Investors/Partners**: Five Elms Capital (lead Series A), Health Engine, and AOAExcel (first and only EHR endorsed and backed by AOAExcel). [barti.com](https://barti.com/)
- **Growth Signals**: 38 employees (+18.9% YoY); 5 active job postings (+66.7% monthly); monthly website visits ~80K; expanding into multiple countries (Italy, China, Canada, Brazil, Philippines). [LinkedIn](https://www.linkedin.com/company/barti)

## Competitive Advantages
- **First AI-Powered EHR in Optometry**: Deployed AI Scribe before any competitor, reducing documentation clicks from 100+ to a fraction.
- **AOAExcel Endorsement**: The only EHR system endorsed and invested in by the American Optometric Association’s Excel program, providing credibility and trust.
- **Built by Practitioners**: Designed with input from 30+ leading eye care providers and developed by Silicon Valley engineers, ensuring workflows match real-world needs.
- **Reliability & Uptime**: Claims 10x more uptime than leading competitors, making it the most reliable cloud-based EHR in the market. [barti.com](https://barti.com/)

## Strategic Focus
- **Deepen AI Capabilities**: Continue expanding AI features (e.g., AI Scribe, automation) to further reduce manual data entry and improve patient‑facing time.
- **Market Penetration**: Leverage the AOAExcel endorsement to capture more optometry practices and expand into new geographic markets.
- **Platform Consolidation**: Replace the “5+ other softwares” that eye care practices currently use with a single, integrated system.

## Why Work Here
- **Culture**: Company emphasizes “fostering growth, celebrating creativity, and supporting employees” to bring their best selves to work. [barti.com/careers](https://barti.com/careers)
- **Work Environment**: Headquarters in San Francisco, CA. Remote/hybrid policy not explicitly stated, but engineering team spans multiple time zones (US, Italy, Philippines, etc.).
- **Engineering Culture**: Engineers build a modern stack (cloud, AI, HIPAA-compliant) and are encouraged to innovate. Active openings include Senior Site Reliability Engineer, Implementation Manager, Account Manager, Director of Customer Success, and Director of Finance.
- **Notable Perks**: Opportunity to work on a product that directly improves patient care and reduces clinician burnout. Small but growing team (38 people) offers impact and ownership.

## Sources
1. [Barti Careers Page](https://barti.com/careers)
2. [Barti Homepage](https://barti.com/)
3. [Barti About Us](https://barti.com/about-us)
4. [Barti LinkedIn](https://www.linkedin.com/company/barti)
5. [PitchBook Company Profile](https://pitchbook.com/profiles/company/515396-62)
6. [Barti Job Listings (Ashby)](https://jobs.ashbyhq.com/barti)

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