--- title: 'Implementation Manager at Invert' canonical: 'https://feeny.ai/job/implementation-manager-invert-united-states-mjtrzybgfpgv' type: 'job' last_seen: '2026-09-07' --- # Implementation Manager at Invert - **Company:** Invert - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-05-19 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.ashbyhq.com/invert/383bc0c5-024c-4605-a3a8-a328c80ea488 ## Job description ## What we're building Drug development is one of the most data-intensive endeavors in history, yet scientists spend more time finding and cleaning data than using it. Bioprocess data is high-frequency, multi-source, and scattered across systems that rarely talk to each other. We make it usable, and our AI agent lets scientists query their full experimental history, catch deviations in real time, and inform million-dollar manufacturing decisions. This is a place for builders — people who want to own hard problems, ship fast, and work with others who hold themselves to a high bar. ## The role You'll be Invert's first Implementation Manager and a founding member of the CX team. You own customer rollouts end-to-end: requirements and solution design, configuration and integrations, testing, UAT, and user onboarding. Our customers' environments are complex, and you're the person translating their workflows into a working Invert deployment. Once customers are live, you stay with them — driving adoption, surfacing expansion, advocating internally, and making sure they keep realizing value. ## What you'll do - Own implementations from kickoff to go-live: scope, timeline, quality, across customer and Invert teams - Lead requirements and design workshops with scientists and IT; translate bioprocess workflows into Invert deployments - Partner with Engineering on integrations; prototype and oversee delivery where needed - Run UAT, train users, and act as trusted advisor through go-live and beyond - Own live accounts: usage health, adoption, renewal posture. Use usage data to find patterns, risks, and expansion - Run business reviews that tie Invert usage to the customer's process development and manufacturing goals - Be the voice of the customer to Product and Engineering ## What you'll bring - 5–7 years in implementation, customer success, or account management at a B2B SaaS company - Scientific or regulated-industry SaaS background — bioprocess, LIMS, lab informatics, manufacturing data, or similar. Bioprocess fluency is a plus; willingness to go deep on it fast is required. - Comfort with the technical layer: APIs, data schemas, historians, bioreactor data systems, cloud data infrastructure - Track record running multi-stakeholder implementations end-to-end - B.S. in a STEM field The package - Competitive salary, meaningful equity, full benefits - Fully remote, US and European time zones - Frequent team off-sites - Unlimited PTO ## About Invert ## Company Overview - **One-liner**: Invert is a software platform that connects, structures, and activates bioprocess data using AI, enabling biopharma teams to develop and manufacture therapies faster. - **Entity Type**: Private (Seed stage; $20.6M total funding) - **Headquarters**: San Francisco, California, United States - **Founded**: 2021 - **Founders**: Holger Hjorth Thorup (Co-Founder & CTO), Martin Tromp Permin (Co-Founder) ## Core Business - **Primary industry**: Bioprocess data infrastructure and intelligence for biologics development and manufacturing (Biotechnology Research) - **Target customers**: Biopharma companies and Contract Development and Manufacturing Organizations (CDMOs); teams in Process Development, MSAT, and manufacturing - **Mission/purpose**: Accelerate the delivery of life-saving therapies and sustainable bioproducts by turning messy experimental data into actionable assets ## Products & Services - **Invert Platform (Foundation)**: Off-the-shelf integration with lab and manufacturing equipment (e.g., bioreactors, analytical instruments) to automatically consolidate, harmonize, and timestamp process data. Includes unit operation lineage for full traceability. - **Invert Assist (AI)**: A generative AI agent that answers bioprocess questions by writing auditable Python code. Supports hybrid modeling, model-based DoEs, anomaly detection, PCA, and automated report generation – no coding required. - **Invert Intelligence (Data Quality & Reports)**: Continuous data health monitoring, metric/unit harmonization, and auto-generated interactive reports. Provides a FAIR (Findable, Accessible, Interoperable, Reusable) data score and readiness for AI/ML workflows. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total Funding $20.6M (Seed round $20.1M in July 2024; Pre-Seed $500K from Y Combinator in 2022) - **Notable Investors/Partners**: Y Combinator (W22 batch); partners include Rockwell Automation, Securecell, Emerson, AVEVA, Canary, Inductive Automation (Ignition) - **Growth Signals**: - Team of ~31 employees across 8 countries (U.S., Denmark, UK, Canada, etc.) - Customer win: Top-5 Biopharma with active Digital Twin program; saved 3,000+ FTE hours per program in CMC biologics development - Claims ~98% reduction in manual data work; recovered 3,046 hours saved per program; unlocked $2M+ investment - Active job postings: 9 (as of mid-2026) ## Competitive Advantages - **Agentic AI for physical biology**: Unlike AI for clicks/eyeballs, Invert’s Assist operates on messy real-world biology data with slow feedback loops – a hard problem few are solving. - **FAIR-by-design**: Automatically scores and enforces FAIR principles, making data AI/ML-ready out of the box. - **Deep equipment integration**: Pre-built connectors for major bioprocess vendors (Ambr250, etc.) and real-time data ingestion across unit operations. - **Compliance & auditability**: ISO 27001, SOC 2, 21 CFR Part 11, EU GMP Annex 11, EU Data Act – all built in; AI writes only Python that is fully reproducible and defensible. ## Strategic Focus - **Digital Twins & AI Readiness**: Operationalizing multi-million-dollar digital twin programs by closing data gaps (e.g., Ambr250 data integration). - **Expanding global footprint**: Hiring for Director of Strategic Accounts in both North America and Europe, and Senior Software Engineers in both regions. - **Product velocity**: Shift from manual data work to autonomous insights; continuous improvement of Assist’s capabilities (hybrid modeling, model-based DoEs). ## Why Work Here - **Culture**: “A growth mindset culture: experiment, learn fast, and build boldly.” Highly autonomous – “We don’t hire people who wait to be told what to do.” Emphasis on builders, accelerators, operators, and connectors. - **Remote-first**: Fully remote with global mobility (“everyone is remote”). Team offsites held periodically (e.g., Zion). - **Benefits**: Competitive salary + equity; comprehensive health/dental/vision insurance; unlimited PTO; parental leave; retirement plans with matching; home office stipend; “unlimited tokens” (likely AI/learning budget). - **Engineering culture**: Senior engineers take full ownership; AI is part of everyone’s job – dedicated time to explore and learn. “Velocity is a habit. We plan in days, ship in hours.” - **Mission-driven**: Work directly impacts patients and the planet by accelerating sustainable bioproducts and therapies. ## Sources 1. [invertbio.com](https://invertbio.com/) 2. [invertbio.com/careers](https://invertbio.com/careers) 3. [Y Combinator](https://www.ycombinator.com/companies/invert) 4. [LinkedIn](https://www.linkedin.com/company/invertinc) 5. [invertb.io/careers](https://www.invertb.io/careers) ## Other roles at Invert - [Solutions Engineer](https://feeny.ai/job/solutions-engineer-invert-united-states-rv084mbzqxz7) — United States - [Director of Strategic Accounts - NA](https://feeny.ai/job/director-of-strategic-accounts-na-invert-united-states-dy8qzrcn52bm) — United States - [Director of Strategic Accounts - EU](https://feeny.ai/job/director-of-strategic-accounts-eu-invert-europe-ngwed6yvzbg1) — Europe - [Senior Software Engineer (North America)](https://feeny.ai/job/senior-software-engineer-north-america-invert-remote-074rcqcn499g) - [Senior Software Engineer (EU)](https://feeny.ai/job/senior-software-engineer-eu-invert-europe-b1q59c6edp94) — Europe - [Implementation Manager](https://feeny.ai/job/implementation-manager-shields-health-solutions-remote-t9e1wx0kb14b) - [Implementation Manager](https://feeny.ai/job/implementation-manager-mangomint-united-states-3r6c6c2kvngx) — United States - [Implementation Manager](https://feeny.ai/job/implementation-manager-openloop-health-united-states-hq9hek6n523g) — United States - [Implementation Manager](https://feeny.ai/job/implementation-manager-benchling-london-gg83f12v5a3p) — London, United Kingdom - [Implementation Manager](https://feeny.ai/job/implementation-manager-benchling-boston-1wjs9d27n95c) — Boston, MA