--- title: 'Implementation Manager at Kota' canonical: 'https://feeny.ai/job/implementation-manager-kota-london-mkq4k4yk8byq' type: 'job' last_seen: '2026-10-28' --- # Implementation Manager at Kota - **Company:** Kota - **Location:** London, United Kingdom - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-27 - **Last confirmed live:** 2026-10-28 - **Apply:** https://jobs.ashbyhq.com/kota/361ce533-0d83-4807-9729-831c57f4ac3c ## Job description Location: Dublin or London, hybrid, minimum 2 days per week in office Full-time, permanent ## About Kota Kota is making insurance and retirement benefits as accessible as modern software. We do this across two products: Kota Platform, the first fully integrated benefits platform, and Kota Embed, our embedded insurance and retirement product for other platforms. Today we power benefits for tens of thousands of employees at companies including Carwow, Tines, Zoe and Remote. Founded in 2022, we've raised more than €20M from investors including EQT Ventures, Eurazeo, Northzone and Frontline, along with founders and executives from Workday, Remote, Personio and OpenAI. ## The Role Kota Embed powers the benefits layer inside other platforms, mostly employers of record and HR platforms with employees across multiple countries. Partner launches and growth require best-in-class delivery: integration build, benefits set up market by market, data migration, seamless end-customer product experience, and support readiness. We're hiring an Implementation Manager to own those launches end to end, plus the renewals that follow. You'll run around five at once working alongside Embed Sales and Account Management teams. This is a delivery role with real teeth. Partners tell their own clients when benefits are going live based on what we tell them, so the dates matter and the person who owns them has to be able to hold a line and change it early when it needs changing. ## What You'll Do - Own new partner launches from signature to live: scope, plan, cadence, dependencies, blockers, the lot - Run roughly five concurrent projects, and know which one needs you this week - Align product, engineering, benefits and commercial around the same plan and the same dates - Define what go-live actually means for each launch, and get everyone using the same definition - Chase blockers rather than report them, including with people who don't work for you - Join partner calls alongside the Account Executive or Account Manager, and lead the delivery half of them - Keep internal tracking in Asana and the partner-facing view in sync - Spot a slipping date early and say so, to us and to the partner ## What We're Looking For - Experience running multiple customer-facing implementations at once rather than one large programme - Either technical depth, comfortable with APIs and integration conversations, or a strong data and analytics background. We're open on which - A track record of getting things delivered through people who don't report to you - Calm and process-driven, with the judgement to know when the process is in the way - Comfortable in front of customers, including when the news isn't good - Able to hold a date, defend it, and change it early rather than late - Highly organised and proactive - enough to run five things properly rather than five things approximately - Comfortable with pace and with processes that are still being built Benefits, HR tech, payments, fintech, cross-border or migration experience is a plus. You don't need to know anything about insurance or pensions before you start. ## Our Values - Have Integrity. We care deeply about our why and it won't jeopardise our how. - Care Deeply. Our products are our story, we look at the details, go the extra mile to delight customers. - Own Your Ship. Ask why, do the work, get the data, solve the problem, be an owner. - Raise the Bar. We continuously look to push past good enough. Expect more, move faster, and never stop raising your and the team's standards. - Play to Win. We exist because we decided to say no to the norm, now we do this everyday. Our Hiring Process - Recruiter screen, 30 mins. Cover the basics and make sure we're aligned - Competency interview, 45 mins. With our Strategy & Operations Associate - Task, 60 mins. A real implementation scenario. We'll send it in advance and work through it together on the call with GM + 1 - Final, 45 mins. With our CEO and COO ## Benefits - Health insurance via Kota - Workplace pension with matched contributions up to 5% via Kota (location dependent) - Group life assurance via Kota (location dependent) - WFH stipend for your home office setup - Annual company-wide offsite We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. ## About Kota ## Company Overview - **One-liner**: Kota builds the internet’s infrastructure for employee benefits, offering a single platform that connects companies to health, life, and retirement providers across every market. - **Entity Type**: Private (Series A) - **Headquarters**: Dublin, Ireland - **Founded**: 2022 - **Founders**: Luke Mackey (CEO & Co-Founder) ## Core Business - **Primary industry**: Financial Services / Employee Benefits (InsurTech / HR Tech) - **Target customers**: B2B; core fit for growing UK and Ireland companies, particularly SME and mid-market teams; enterprise functionality available for larger organizations. - **Mission or purpose**: To build the internet infrastructure for financial benefits — powering health insurance, pension, and life insurance for a new generation of employees. ## Products & Services - **Kota Platform**: An all-in-one employee benefits platform that replaces both traditional brokers and legacy benefits software. It lets HR teams set up, manage, and track pension, health insurance, life assurance, income protection, and critical illness cover in one place. - **Kota Embed (API)**: An API that allows partners (e.g., HRIS platforms like Remote and Helios) to embed benefits directly into their own products. - **Spend Cards**: Issue and manage cards for employee allowances with automated controls, reporting, and payroll reconciliation. - **Flexible Benefits**: Employees can choose benefits that matter to them (e.g., gym, wellness, travel) — all managed in the Kota app. - **Built-in Brokerage**: Kota is a regulated insurance intermediary (licensed by the Central Bank of Ireland and an appointed representative of the FCA in the UK), so procurement and management happen in one system. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Total funding of **$22.4M** (€20m+), with a $14.5M Series A announced in May 2025. - **Notable Investors/Partners**: Eurazeo (lead Series A), EQT Ventures, Northzone, Frontline Ventures, 9Yards, Plug and Play Ventures. - **Growth Signals**: - Headcount grew **76.4% YoY** to 61 employees. - Powering benefits for **65,000+ employees** (as of mid-2025, growing to 100,000+ by 2026). - **13 active job postings** as of mid-2025. - Licensed by the Central Bank of Ireland as an insurance intermediary — the only insurance benefits platform with regulatory approval across the EEA and the UK. - Powers benefits for platforms like Remote and Helios. ## Competitive Advantages - **Regulatory moat**: Kota is a regulated broker and platform in one — a combination that is rare and difficult to replicate. Licensed by the Central Bank of Ireland and FCA in the UK, it can procure and manage insurance directly. - **Deep carrier integrations**: Direct integrations with insurance carriers across dozens of countries, removing costly intermediation and enabling real-time, end-to-end automation. - **API-first infrastructure**: Unlike legacy benefits software, Kota offers an API that lets partners embed benefits natively, creating a platform ecosystem. - **All-in-one approach**: Replaces brokers, portals, spreadsheets, and admin — HRIS sync, payroll reconciliation, employee app, and brokerage all in one system. ## Strategic Focus - **Expand carrier reach**: Deepening integrations with insurance carriers in more markets (UK, Ireland, Portugal, Italy, Spain, Brazil, and beyond). - **Deepen core product experience**: Building the best possible experience for health insurance, pension, and life assurance. - **Scale the platform**: Growing the team (hiring across engineering, design, sales, and people functions) to support rapid customer acquisition and product development. - **Embedded benefits**: Growing the “Kota Embed” API to become the default way other platforms offer benefits. ## Why Work Here - **Culture**: Small, high-bar team where everyone owns real work from day one. Described as “first-class and ready for anything” with values of integrity and care. - **Remote/hybrid policy**: Hybrid/remote-friendly with a WFH stipend. Team is spread across Ireland, UK, Portugal, Italy, Spain, and Brazil. - **Notable perks**: Competitive salary, stock options, health insurance, up to 5% matched pension contribution, generous paid time off, WFH stipend. - **Engineering culture**: Opportunity to design a new category from scratch, work directly with founders, and ship work that reaches real employees on day one. Open roles include Product Engineer (Frontend/Backend), Senior Mobile Engineer, and Senior Product Designer. - **Impact**: Building infrastructure that supports employees through illness, loss, or retirement — a mission-driven, high-responsibility environment. ## Sources 1. [kota.io](https://www.kota.io/) 2. [kota.io/careers](https://www.kota.io/careers) 3. [kota.io/blog/series-a-announcement](https://www.kota.io/blog/series-a-announcement) 4. [LinkedIn - Kota](https://ie.linkedin.com/company/kotabenefits) 5. [Jobs.ashbyhq.com - Kota](https://jobs.ashbyhq.com/kota) ## Other roles at Kota - [Senior Revenue Operations Manager](https://feeny.ai/job/senior-revenue-operations-manager-kota-dublin-x407bf61ch69) — Dublin, Ireland - [Operations](https://feeny.ai/job/operations-kota-remote-5ztqqqn3keve) - [GTM](https://feeny.ai/job/gtm-kota-dublin-4y9pem5djhqp) — Dublin, Ireland - [Senior Account Manager](https://feeny.ai/job/senior-account-manager-kota-london-v8463xqv32j7) — London, United Kingdom - [Account Executive](https://feeny.ai/job/account-executive-kota-london-6xaz84s8exym) — London, United Kingdom - [Product Lead](https://feeny.ai/job/product-lead-kota-ireland-or-13zt6xatnmdx) — Ireland OR, United Kingdom - [Senior Product Engineer - Core](https://feeny.ai/job/senior-product-engineer-core-kota-remote-2q4dd3dk9rqn) - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-kota-dublin-91gkrz04kjca) — Dublin, Ireland - [Senior Product Designer - Embed](https://feeny.ai/job/senior-product-designer-embed-kota-remote-vpy3bsy4ybsd) - [Senior Product Engineer - API](https://feeny.ai/job/senior-product-engineer-api-kota-remote-n54mmyrz7z3j)