---
title: 'Implementation Manager at Mangomint'
canonical: 'https://feeny.ai/job/implementation-manager-mangomint-united-states-3r6c6c2kvngx'
type: 'job'
last_seen: '2026-09-11'
---

# Implementation Manager at Mangomint

- **Company:** Mangomint
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-08
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/mangomint/b6fe02b8-a086-481e-a6b8-eab2f11499b3

## Job description

## About Mangomint

Mangomint is the platform salons, spas, and beauty professionals use to run and grow their businesses. Thousands of industry professionals rely on [Mangomint](https://www.mangomint.com/) every day for the workflows that matter most: bookings, payments, client communication, staff operations, marketing, business performance, and more. We’re already the [highest-rated](https://www.capterra.com/p/187593/Mangomint/) salon and spa software platform, and we’ve earned that position by building a product customers love. We’re an ambitious and collaborative [team](https://www.mangomint.com/about-us/) that comes together in person every few months. As we continue to grow, we’re looking for high-potential, hard-working people who want to do the best work of their careers on a team that’s built to win.

## About the Role

As an Implementation Manager at Mangomint, you'll ensure our customers experience a seamless transition from their previous software. You'll lead data migrations using both hands-on file work and automated tools, partnering with cross-functional teams to resolve technical challenges. This role demands meticulous attention to detail, technical curiosity, and strong collaboration skills to transform what could be a stressful process into a positive customer experience. We're seeking someone with experience migrating complex customer data between software platforms, particularly in categories where data migration is mission-critical: CRM, ERP, accounting, payroll/HRIS, healthcare, POS, vertical SaaS, property management, or e-commerce. In this role, you will:

- Process an average of 40+ import tickets daily
- Clean, reformat, and validate customer data. Examples include: client records, gift cards, products, and marketing lists.
- Monitor automated jobs: catch stalled runs, triage error alerts, and work with engineering on fixes and new platform support
- Ownership of quality assurance on every import ticket
- Flag anything unexpected clearly and promptly
- Coordinate with Onboarding Managers, Account Executives, and Support Team to keep imports aligned with what customers actually need
- Create and maintain documentation to ensure the whole team follows consistent, repeatable processes

What We're Looking For:

- Experience with data migration between software platforms, ideally in an onboarding or implementation role
- Capable of cleaning messy spreadsheets, organizing inconsistent data with an eye for discrepancies
- Sharp attention to detail — errors directly impact customer operations and trust
- Clear, proactive communicator
- Ability to document as you go to enable knowledge sharing
- Thrives in structure and processes
- Organized and able to juggle multiple open tickets against a defined deadline
- Experience working in a fully remote environment is a plus
- This role requires careful handling of sensitive data in accordance with HIPAA requirements

## What You’ll Love About Mangomint

- Health, dental, vision, life & LTD insurance
- Generous monthly wellness budget for gym memberships, yoga, etc.
- Premium subscription to the [Calm](https://www.calm.com/?pid=googleadwords_int&af_channel=googlesem&af_c_id=14668023573&af_adset_id=136070395885&af_ad_id=603377958418&af_siteid=g&af_sub_siteid=&af_keyword=kwd-316578326783&af_sub3=c&af_sub4=Cj0KCQiAkMGcBhCSARIsAIW6d0COoPkg49T2ESdqQlUlpJIF4KxYkRluepIYfFEFcGjSwxu10SAfBhoaAvuGEALw_wcB&utm_medium=paid&utm_source=googlesem&utm_campaign=14668023573&utm_content=homepage&utm_term=kwd-316578326783&gclid=Cj0KCQiAkMGcBhCSARIsAIW6d0COoPkg49T2ESdqQlUlpJIF4KxYkRluepIYfFEFcGjSwxu10SAfBhoaAvuGEALw_wcB) app & [One Medical](https://www.onemedical.com/) membership
- Flexible and unlimited PTO
- 401k plan available (no matching)
- Employee stock option program

Mangomint is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability and genetic information (including family medical history).

## About Mangomint

## Company Overview
- **One-liner**: Mangomint provides a modern, all-in-one SaaS platform for booking, payments, marketing, and staff management designed specifically for salons, spas, and other beauty & wellness businesses.
- **Entity Type**: Private (Series B)
- **Headquarters**: Los Angeles, California, United States
- **Founded**: 2017
- **Founders**: Dan Poineau (CEO), Daniel Lang (CTO), Sandra Huber (Head of Product)

## Core Business
- **Primary industry/industries**: Salon & Spa Software (SaaS), Beauty & Wellness Technology
- **Target customers**: B2B; small to large multi-location salons, spas, med spas, tattoo studios, and IV therapy businesses in North America.
- **Mission or purpose statement**: "To make every salon and spa more profitable."

## Products & Services
- **Mangomint Platform**: A complete, cloud-based SaaS platform that integrates online booking, point-of-sale (POS), calendar & scheduling, client management, marketing automation (campaigns, automated flows), payments, payroll processing, retail & inventory management, memberships & packages, gift cards, forms & charting, and a virtual waiting room. It also includes communication tools like phone calls, text messaging, and web chat (Mangomint Connect).
- **Express Booking™**: A proprietary feature for streamlined, rapid online appointment scheduling.
- **Mobile Apps**: Native mobile applications for both business owners and their clients.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Total Funding of **$61.75 million** (as of September 2024).
- **Notable Investors/Partners**: Altos Ventures (led Series B), OpenView (led Series A), Avidbank (debt financing), Stripe (payments partner).
- **Growth Signals**: 
    - Raised a $35 million Series B in September 2024, led by Altos Ventures [techcrunch.com](https://techcrunch.com/2024/09/06/how-a-cold-email-to-a-vc-helped-salon-software-startup-mangomint-raise-35m/).
    - Named to the Deloitte Fast 500 list.
    - Certified as a "Great Place to Work" in 2025 with a 98% employee approval rating [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7087588).
    - Expanded into marketing automation with its Series B funding.
    - Integrated embedded payroll solutions for Canada via a partnership with Salsa [businesswire.com](https://www.businesswire.com/news/home/20240619920526/en/Salsa-Brings-Embedded-Payroll-Solutions-to-Canada-with-Mangomint).
    - Employs over 100 people across 6 countries and 11 time zones.

## Competitive Advantages
- **Highest-Rated Platform**: Consistently cited as the #1 highest-rated salon and spa software by thousands of professionals, indicating strong product-market fit and customer satisfaction.
- **Modern, Unified Platform**: Offers a single, intuitive platform that replaces multiple disparate tools (booking, POS, payroll, marketing, inventory), reducing complexity for business owners.
- **Focus on User Experience**: The company was founded on the principle that software should be "invisible" — fast, beautiful, and intuitive, which is a key differentiator in a market with legacy, clunky interfaces.
- **Strong Financial Backing**: With over $61 million in funding from top-tier VCs like Altos Ventures and OpenView, the company has significant resources to invest in product development and market expansion.

## Strategic Focus
- **Market Leadership**: The company's stated goal is to become the #1 market leader in salon and spa software in the coming years.
- **Product Expansion**: The recent $35M Series B is specifically earmarked for entering the marketing automation space, moving beyond core booking and management to help customers drive profitability through automated client engagement.
- **Platform Depth**: Continues to add integrated features (like payroll, marketing automation, and embedded payments via Stripe) to become the single operating system for its customers, increasing stickiness and value.

## Why Work Here
- **Culture & Recognition**: 98% of employees say Mangomint is a great place to work (Great Place to Work-Certified™ 2025), with near-perfect scores for management honesty, responsibility, and customer service focus [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7087588).
- **Remote-First & Global**: The company is fully remote with a team of 100+ people across 6 countries and 11 time zones. They come together in person every few months for team building.
- **Engineering Culture**: Values include "First-Principles Thinking," "Try it now," and "Intellectual Honesty," suggesting a culture of innovation, autonomy, and direct communication.
- **Growth Trajectory**: As a well-funded, fast-growing startup (Deloitte Fast 500), employees have the opportunity to have significant impact and grow with the company.
- **Open Roles**: Currently hiring for roles in Engineering (e.g., Senior Data Engineer, DevOps Engineer) and Customer Experience (e.g., Customer Support Specialist) [jobs.ashbyhq.com](https://jobs.ashbyhq.com/mangomint).

## Sources
1. [mangomint.com](https://www.mangomint.com/)
2. [mangomint.com/careers](https://www.mangomint.com/careers/)
3. [mangomint.com/about-us](https://www.mangomint.com/about-us/)
4. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7087588)
5. [linkedin.com](https://www.linkedin.com/company/mangomint)
6. [techcrunch.com](https://techcrunch.com/2024/09/06/how-a-cold-email-to-a-vc-helped-salon-software-startup-mangomint-raise-35m/)
7. [businesswire.com](https://www.businesswire.com/news/home/20240619920526/en/Salsa-Brings-Embedded-Payroll-Solutions-to-Canada-with-Mangomint)
8. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/mangomint)

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