---
title: 'Implementation Manager at Parachute Health'
canonical: 'https://feeny.ai/job/implementation-manager-parachute-health-united-states-y7dzdt6q3407'
type: 'job'
last_seen: '2026-10-13'
---

# Implementation Manager at Parachute Health

- **Company:** Parachute Health
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-09-30
- **Last confirmed live:** 2026-10-13
- **Apply:** https://job-boards.greenhouse.io/parachutehealth/jobs/5252885007

## Job description

Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers to help patients get the life-saving products they need at home. Since launching, we've connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients. What started as a DME ePrescribing tool has become the order management platform of choice for home medical equipment.

Join our team and make a difference in patient care.

## What You’ll Do

Project Management & Digital Transformations

- Lead end-to-end project management for onboarding HME Providers of medical equipment and supplies to the Parachute Platform, ensuring smooth transitions and meeting critical timelines. Partner with HME Provider leaders to drive rapid growth of Digital Ordering across the marketplace, applying a consultative approach to tailor the experience to each customer's goals and operational needs.
- Delegate specific project tasks to Implementation Associate to support a faster implementation timeline. Oversee and project-manage these specialists, ensuring tasks are completed accurately and on schedule, and adjusting resources as needed to maintain project momentum.

Strategic Activations

- Implement our innovative suite of product features (AI Intake, Documentation & Signature requests, etc) making Parachute Platform a digital command center for patient needs. Work closely with HME Providers and internal partners (Sales & Customer Success) to optimize activation strategies and streamline platform adoption, coordinating milestones, setting objectives, and tracking performance metrics to ensure successful outcomes.

Data Reporting & Analysis

- Leverage your consulting skills to develop, interpret, and present actionable insights that guide partnerships forward. Collaborate cross-functionally to address HME Provider opportunities and challenges, using data to support decision-making and enhance the value of our partnerships.

Process Improvement & Optimization

- Identify, design, and execute process improvements to enhance onboarding and transformation efficiency. Apply project management principles to implement best practices, reduce friction points, and increase operational effectiveness within the HME Provider onboarding journey.

New Product Launch Consulting

- Collaborate with customers to introduce our simple, user-centric experiences and support new product launches. Act as a consultant to communicate product benefits and gather feedback, providing critical insights to the Product team to refine our offerings.

Partner Training & Enablement

- Lead customized demos and training sessions to equip partners with a comprehensive understanding of the Parachute Platform. Utilize change management techniques to support end users throughout the training process, ensuring they feel confident and empowered.

Technical Integrations & Interoperability

- Develop deep expertise in Parachute Platform interoperability and consult on API integration best practices to enhance seamless connections with our supplier partners’ systems. Guide customers through technical implementations, facilitating efficient integration and scalability.

## Requirements

- Passionate about improving patient outcomes & operational efficiencies through digital transformation in a traditionally manual (fax & paper) industry.
- Process-oriented with experience developing and executing transformation roadmaps.
- Strong analytical thinker who leverages data to solve problems and drive decisions.
- Proactive, adaptable, and solutions-focused self-starter.
- Experienced in leading cross-functional projects, especially involving technology adoption or process modernization.
- Consultative and customer-centric mindset, with the ability to communicate complex ideas clearly.
- Excited by AI and digital tools as levers for systemic improvement.

More About You

- 3+ years of experience in consulting, digital transformation, or project-based work in healthcare or health tech.
- Proven experience implementing or managing healthcare or SaaS platforms.
- Exposure to AI solutions, digital workflow automation, or system interoperability is a strong plus.
- Comfortable with tools such as Excel (advanced), Tableau, HubSpot, JIRA; experience with API integrations is a plus.
- Thrives in fast-paced, evolving environments and is able to quickly come up to speed on technical topics.

## Benefits

- Medical, Dental, and Vision Coverage: Comprehensive plans with options for low-to-no-cost premiums.
- Employer HSA Contribution: Company-funded contributions to your Health Savings Account.
- 401(k) Retirement Plan
- Equity Incentive Plan
- Annual Company-Wide Bonus: Opportunity for up to 15% bonus based on company performance.
- Remote-First Culture: We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces.
- Flexible Vacation Policy
- Summer Fridays: 5 additional Fridays off during the summer (separate from PTO).
- Home Office and Wellness Stipend
- Monthly Internet Stipend
- Annual Learning and Development Stipend

Base Salary (based on level and experience)

$75k-$105k California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link [here](https://www.parachutehealth.com/cpra).

We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position.

## About Parachute Health

## Company Overview
- **One-liner**: Parachute Health provides a digital network connecting healthcare providers, suppliers, and health plans to streamline the ordering and fulfillment of home medical equipment (DME/HME).
- **Entity Type**: Private (Series B, with $15.4M total funding)
- **Headquarters**: New York, New York, United States
- **Founded**: 2015
- **Founders**: David Gelbard (CEO)

## Core Business
- **Primary industry**: Healthcare technology / Digital health / Home medical equipment (DME/HME) infrastructure
- **Target customers**: B2B – healthcare providers (clinicians, health systems), DME/HME suppliers, and health plans (payers)
- **Mission or purpose**: To build a world where all patients have a soft landing at home, driven by transparency, accountability, and reliable communication in the transition from hospital to home.

## Products & Services
- **[Parachute Platform](https://www.parachutehealth.com/)**: A SaaS platform that enables ePrescribing for medical equipment, supplies, and services. Features include digital ordering with clean, complete orders upfront, AI-powered fax intake, real-time order tracking, communication between providers and suppliers, and patient delivery confirmation. Integrates with EMRs and ERPs.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual revenue of **$3.5M** (as of latest available data) and total funding of **$15.4M** across 3 rounds (Series A $5.5M in 2018, Series B $9.5M in 2018, plus venture rounds) [linkedin.com](https://www.linkedin.com/company/parachute-health)
- **Notable Investors/Partners**: Investors include Dan Ahrens, Harley Miller (Series B lead). Partners include major health systems and suppliers (e.g., Edgepark, Medtronic Diabetes, PointClickCare, American Medical Group Association) [prnewswire.com](https://www.prnewswire.com/), [linkedin.com](https://www.linkedin.com/company/parachute-health)
- **Growth Signals**: Network includes **300,000+ healthcare providers** and **3,000+ supplier locations** across all 50 U.S. states. Headcount grew **38% YoY** to **256 employees**. Active job postings increased 60% year-over-year [linkedin.com](https://www.linkedin.com/company/parachute-health), [greenhouse.io](http://job-boards.greenhouse.io/parachutehealth)

## Competitive Advantages
- Largest digital network for home medical equipment in the U.S., connecting a critical mass of prescribers and suppliers
- Replaces fax and phone-based workflows with a shared digital platform, reducing error rates (83% error rate in traditional ordering) and speeding up delivery
- AI-powered fax intake and document request capabilities
- Real-time order visibility for all stakeholders (providers, suppliers, patients, payors)
- Integrated into major EMRs and ERPs, lowering friction for clinicians

## Strategic Focus
- Expanding network reach and supplier locations
- Deepening integrations with health systems and payors (e.g., prior authorization workflows, PointClickCare integration)
- Enhancing AI capabilities for intake and clinical intelligence
- Scaling the platform to support millions of patients annually

## Why Work Here
- **Culture**: Rated 3.9/5 on employer review sites, with strong scores for work-life balance (4.2), compensation (4.4), and career growth (4.2). Employees describe the CEO as “awesome and truly cares about the people and the mission” [indeed.com](https://www.indeed.com/cmp/Parachute-Health)
- **Remote/Hybrid**: Most roles are remote within the U.S., with some office-based positions in New York, NY. Engineering roles are fully remote [greenhouse.io](http://job-boards.greenhouse.io/parachutehealth)
- **Notable Perks**: Competitive salaries (e.g., Software Engineer II ~$145,600/yr, Senior Data Analyst ~$98,980/yr). The company is mission-driven, focused on improving patient outcomes and reducing healthcare fragmentation
- **Engineering Culture**: Emphasis on modern tech stacks, AI/ML, and building infrastructure for healthcare. Open roles include Staff Software Engineer, Engineering Manager (AI), and Applied AI roles

## Sources
1. [parachutehealth.com](https://www.parachutehealth.com/)
2. [parachutehealth.com/about](https://www.parachutehealth.com/about/)
3. [linkedin.com/company/parachute-health](https://www.linkedin.com/company/parachute-health)
4. [job-boards.greenhouse.io/parachutehealth](http://job-boards.greenhouse.io/parachutehealth)
5. [indeed.com/cmp/Parachute-Health](https://www.indeed.com/cmp/Parachute-Health)

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