---
title: 'Implementation Manager at Rebar'
canonical: 'https://feeny.ai/job/implementation-manager-rebar-new-york-2p19yhj0ynm5'
type: 'job'
last_seen: '2026-10-30'
---

# Implementation Manager at Rebar

- **Company:** Rebar
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-21
- **Last confirmed live:** 2026-10-30
- **Apply:** https://jobs.ashbyhq.com/rebar/7d8e7315-8a09-48f2-8632-a02b073f4d50

## Job description

## About Rebar

Rebar is building the AI operating system for commercial HVAC, Electrical, and Plumbing. Over the past year, our quoting platform has processed tens of thousands of projects across North America, and we’ve doubled our revenue in the first six weeks of this year. Our customers include many of the industry's top firms. Some of these companies run billion-dollar construction projects on workflows that still look like they did in 1985. Construction is 10% of GDP and still massively underserved by software. We are changing that. We recently raised a $14M Series A from leading construction tech investors and are entering our next phase of growth. We are building a set of AI-native products that will define how this industry operates. We are looking for a Client Success Manager who wants to build real products, move fast, and take ownership early. You will help define how AI changes one of the largest industries in the world.

## What You’ll Do

- Support and Lead Client Trainings: help deliver virtual and in-person trainings, then run sessions on your own as you ramp
- Learn the Industry: shadow implementations, client calls, and onsite kickoffs to understand how our customers estimate, quote, and run their businesses. Work towards owning onboardings and implementations from kick-off to go-live.
- Own Day-to-Day Client Communication: answer inbound questions over email, live chat, video calls, and tickets with fast, accurate, helpful responses
- Build Training Content: create and maintain tutorials, short videos, FAQs, and guides that make complex features easy to adopt for technical and non-technical users
- Keep Onboardings on Track: manage tasks, follow-ups, and timelines in our CRM and ticketing tools, and flag adoption blockers early
- Be the Voice of the Customer: capture feedback from trainings and calls and share it with Product, Engineering, and Sales
- Grow Into Full Implementations: take ownership of onboardings from Sales handoff through go-live as your knowledge grows

## What You Bring

- 1-3 years in a client-facing SaaS Implementation, Onboarding, Client Success, or Client Training role
- Experience training or onboarding external clients, or presenting software to end users
- Clear, confident communication: you can explain technical concepts simply and stay calm when a client is frustrated
- Strong organization and follow-through across several clients at once
- Eagerness to learn a technical industry and real interest in construction and the trades
- Comfort working onsite in NYC full-time, with occasional travel to client sites

Bonus

- Exposure to construction, HVAC, MEP, or another technical/industrial industry
- Experience creating training content (videos, docs, workshops)
- Familiarity with HubSpot, Intercom, or similar CRM and support tools

What Success Looks Like First 30 Days

- Build foundational knowledge of the product, core workflows, and our customer segments (manufacturer reps, distributors, and mechanical, plumbing, and controls contractors)
- Shadow client calls, trainings, and onboardings with the implementation team
- Begin handling common client questions over chat and email

First 60 Days

- Confidently demo core product features
- Co-lead client trainings with the Director or Senior Implementation Manager
- Contribute at least one new training asset (video, guide, or FAQ)

First 90 Days

- Run client trainings independently
- Lead smaller implementations end to end, from Sales handoff through go-live
- Build toward owning full implementations and onsite kickoffs
- Own day-to-day communication for a set of onboarding clients
- Manage tasks and timelines for onboardings with support from senior team members

## Compensation & Benefits

- Competitive salary based on experience
- Equity: meaningful grant, aligned with your background
- Benefits: medical, dental, vision
- Perks: free lunches and dinners

This is a full-time, onsite role in NYC’s Flatiron District, steps from Madison Square Park and Union Square.

## About Rebar

## Company Overview
- **One-liner**: Rebar builds an AI operating system for HVAC, plumbing, and electrical trades, starting with lightning-fast takeoff and estimating software.
- **Entity Type**: Private (Series A)
- **Headquarters**: New York, NY, USA
- **Founded**: 2024
- **Founders**: Evan Brown (CEO) and Andrew Schwartz (CPO & Co-Founder)

## Core Business
- **Primary industry**: Construction technology (HVAC, plumbing, electrical subcontractor software)
- **Target customers**: B2B – HVAC rep firms, distributors, mechanical contractors, and subcontractors
- **Mission or purpose**: To modernize the trades with AI-powered tools that reduce manual estimating work, helping pros move faster from takeoff to bid.

## Products & Services
- **Rebar AI Takeoff Software**: Hyper-specialized HVAC estimating software that uses AI to automatically mark equipment, detect rooms, and summarize addenda, cutting takeoff time by 60% ([withrebar.ai](https://www.withrebar.ai/)).
- **Performance Analytics**: Dashboards for companies to track bid volume, team estimating speed, and product preferences in their market ([withrebar.ai](https://www.withrebar.ai/)).
- **Basis of Design**: Identifies what equipment engineers are specifying in a given market ([withrebar.ai](https://www.withrebar.ai/)).
- **Data Security & Customization**: Isolated data per organization; customizable markup symbols, equipment preferences, and property settings ([withrebar.ai](https://www.withrebar.ai/)).

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total Funding – $14.0M (Series A, March 2026)
- **Notable Investors/Partners**: Lead investor: Prudence; also Zero Infinity Partners, Founder Collective, Villain Capital, Optimist Ventures ([linkedin.com](https://www.linkedin.com/company/withrebar))
- **Growth Signals**: Headcount grew ~173% YoY to 17 employees; monthly web traffic up 28.7%; awarded Innovation Award at AHR 2026; active job postings increasing 22.2% month-over-month ([linkedin.com](https://www.linkedin.com/company/withrebar))

## Competitive Advantages
- **Domain expertise**: Founded by HVAC industry veterans (Evan Brown was an estimator and sales engineer) and technologists from Goldman Sachs and Ambient – they lived the problem ([withrebar.ai](https://www.withrebar.ai/about)).
- **Hyper-specialized AI**: Purpose-built for HVAC estimating (not generic takeoff software), with computer vision and VLMs trained on construction workflows ([linkedin.com](https://www.linkedin.com/company/withrebar)).
- **Data moat**: Performance data and equipment preference insights give suppliers and manufacturers visibility into market trends.

## Strategic Focus
- **Product expansion**: Moving beyond takeoffs into spec review, submittals, and bid management to become the full AI operating system for the trades ([withrebar.ai](https://www.withrebar.ai/about)).
- **Scaling team**: Aggressively hiring across engineering, client success, sales, and product to support rapid customer adoption ([jobs.ashbyhq.com](https://jobs.ashbyhq.com/rebar)).
- **Industry partnerships**: Exhibiting at major trade shows (New York Build Expo, AHR) and building integrations with price databases and supplier systems.

## Why Work Here
- **Culture**: Small, remote-first team where employees have real ownership and are expected to “operate like an owner” – values include curiosity, hard work, collaboration, and high craft standards ([withrebar.ai](https://www.withrebar.ai/careers)).
- **Location**: Office in New York, NY with remote flexibility; late-night Uber rides and meals provided for in-office days ([withrebar.ai](https://www.withrebar.ai/careers)).
- **Benefits**: Fully covered health/dental/vision insurance, 401(k), lunch and dinner in office ([withrebar.ai](https://www.withrebar.ai/careers)).
- **Engineering culture**: Focus on cutting-edge AI (computer vision, VLMs), TypeScript stack, and solving real-world problems for an underserved industry ([linkedin.com](https://www.linkedin.com/company/withrebar)).

## Sources
1. [withrebar.ai](https://www.withrebar.ai/about)
2. [withrebar.ai](https://www.withrebar.ai/)
3. [withrebar.ai](https://www.withrebar.ai/careers)
4. [linkedin.com](https://www.linkedin.com/company/withrebar)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/rebar)

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