--- title: 'Implementation Manager at Sedna' canonical: 'https://feeny.ai/job/implementation-manager-sedna-london-1sfe476hvrb0' type: 'job' last_seen: '2026-10-19' --- # Implementation Manager at Sedna - **Company:** Sedna - **Location:** London, United Kingdom - **Posted:** 2026-10-08 - **Last confirmed live:** 2026-10-19 - **Apply:** https://job-boards.eu.greenhouse.io/sedna/jobs/4988426101 ## Job description Location: London #LI-Hybrid ## About Sedna Sedna is at the forefront of revolutionising global trade, serving as the North Star for businesses navigating the complexities of international commerce. Our AI-powered platform is designed to make global trade more efficient, transparent, and sustainable. As we continue to grow and innovate, we are looking for exceptional talent to join our journey and contribute to our mission of transforming global trade. As an implementation focused Delivery Manager Sedna’s suite of maritime solutions, we are seeking a SaaS experienced individual contributor to join our Customer Operations team in London. ## About the Role As Delivery Manager within our Customer Operations team, you'll work closely with cross-functional teams and our customers to architect efficient implementation projects that go beyond technology implementation of software solutions. In this role, you will devise and lead implementation projects that align technical implementation with successful value realisation, ensuring our clients maximise the value of their Sedna investment. ## Key Responsibilities - Plan, lead and manage multiple enterprise-level implementation projects - Drive and oversee project delivery, ensuring objectives are met within the agreed time, cost, and quality parameters - Balance competing priorities and resources across various projects effectively - Identify, communicate and mitigate project risks - Coordinate with cross-functional teams across development, quality assurance, and customer operations - Drive customer adoption and satisfaction through well-executed implementation projects - Identify opportunities for solution expansion during project implementation - Aid our sales resources in project sales - Be a team player, supporting, collaborating and contributing to an inspiring working environment with the rest of the Customer Operations team, sharing your skills and experiences to raise the team's performance and capabilities Project Delivery & Governance Success in this role requires a strong commitment to project excellence and a structured approach to governance. You'll shape and implement frameworks that drive project success through every delivery phase whilst maintaining a comprehensive view to anticipate and manage risks. Your ability to facilitate clear communication between technical teams and stakeholders will be essential as you guide projects from initiation to completion. Through thoughtful oversight and documentation, you'll maintain our high-quality standards, ultimately contributing to our client's success. Required Qualifications - Solid SaaS implementation experience leading complex onboardings - Proven experience in a similar environment - Experience from consulting or similar roles in organisations with a global client base The Ideal Candidate We're looking for a high-performing professional who embodies Sedna’s values of progressive thinking and innovation. The right candidate will demonstrate strong initiative, proven in managing and directing up to 12 simultaneous customer implementations at any time, and comprehensive experience leading more complex implementation projects, ideally for maritime clients. Your proven track record should showcase excellent project management methodologies and stakeholder management skills in global organisations. While maritime industry experience is a distinct advantage and our priority, what's essential is your leadership qualities and ability to drive successful transformations. Our values: Finally, culture is important to us, so we also look for candidates who share our values: Stay ahead, stay agile - We don’t just adapt-we anticipate change and act with confidence. - Curiosity, data, and customer insights help us stay ahead of the curve. - We embrace challenges as opportunities and remain resilient under pressure. - By staying open to new ideas and ways of working, we lead the future. Execute with focus - We turn strategy into action, delivering measurable results that matter. - Every initiative counts-discipline and ownership drive business impact. - We make smart decisions with speed, balancing pace and precision. - Clear priorities keep us focused on what moves the needle. Work together, win together - Collaboration is our superpower-we succeed as one team, internally and with customers. - We co-create solutions, seek feedback, and build the future of the OS together. - Strong relationships are built on trust, respect, and shared goals. - By aligning across teams and with customers, we unlock greater impact. Why Join Sedna? - Be part of a dynamic team driving innovation in the maritime industry - Join a culture of innovation and openness where your ideas can make a real impact - Work with technology that's transforming the maritime industry - Contribute to solutions that drive both profitability and sustainability in shipping The role reports to the Head of Delivery and is an integral part of our Customer Operations team in London. Sedna is committed to maintaining a progressive, innovative workplace where every team member can thrive. We value diversity, sustainability, and continuous learning as we work together to shape the future of maritime technology. ## About Sedna ## Company Overview - **One-liner**: Sedna provides a data-driven communication and operating system platform for the maritime shipping industry, unifying email, data, and workflows. - **Entity Type**: Private (Series C) - **Headquarters**: London, United Kingdom - **Founded**: 2017 - **Founders**: Bill Dobie ## Core Business - **Primary industry**: Maritime Technology / Shipping Software - **Target customers**: B2B; shipbrokers, chartering teams, operations, trade execution, port agents, and freight forwarding companies. - **Mission or purpose statement**: To make trade go faster by providing the operating system for shipping. ## Products & Services - **[Sedna Trade]**: A unified platform for commercial and operational execution, bridging chartering, operations, S&P, and finance. It centralizes data to help teams make sharper decisions and streamline workflows. - **[Sedna Email]**: An email client built specifically for shipping, surfacing relevant information and enabling collaboration from a single shared source of truth. - **[Sedna Build]**: A low-code platform that allows customers to build unique workflows, integrate best-of-breed tools, and evolve their technology stack at their own pace. - **Sedna Voyage Management**: A module for managing entire voyages from open positions to discharge. ## Market Standing - **Valuation/Market Cap**: Not publicly available. - **Key Metric**: Total Funding of **$99.5M**; Annual Revenue of **$48.5M**. - **Notable Investors/Partners**: Insight Partners, GK Goh Ventures, Stride VC, Chalfen Ventures, SAP, CIBC Innovation Banking. Key customers include major shipping companies like XM, Gartner, and HSBC. - **Growth Signals**: Employs 140 people (+39.1% YoY, +50 people). Operates in 14 countries. Acquired CompassAir, Dataloy Systems, and Flytta (2025). Shows 90% reduction in manual filing and 85% reduction in time-to-offer for customers. ## Competitive Advantages - **Domain-Specific Platform**: Unlike generic tools, Sedna is purpose-built for the complex, communication-heavy workflows of the shipping industry. - **Data Centralization**: Acts as the "Operating System for Shipping," unifying fragmented data from email, operations, and finance into one source of truth. - **Flexibility**: Offers modular products (Trade, Email, Build) that work together or standalone, allowing customers to scale at their own pace. - **Strong Customer Impact**: Proven metrics (90% reduction in manual filing, 85% reduction in time-to-offer) demonstrate significant operational value. ## Strategic Focus - **Acquisition & Integration**: Actively acquiring complementary companies (CompassAir, Flytta, Dataloy) to expand capabilities and market reach. - **Platform Expansion**: Continuing to develop Sedna Build to allow customers to customize and extend the platform. - **Global Growth**: Expanding headcount and presence across 14 countries, with a particular focus on key shipping hubs like Singapore, Norway, Greece, and the US. ## Why Work Here - **Culture**: Emphasizes collaboration, agility, and execution. Values include "Stay ahead, stay agile," "Execute with focus," and "Work together, win together." - **Flexibility**: Flexible working hours and a hybrid work model (mix of office and remote). Offices in London, Cape Town, Bergen, and Athens. - **Benefits**: - Enhanced parental leave (16 weeks primary, 6 weeks non-primary). - Private healthcare (AXA) including dental, optical, and mental health support. - Wellbeing benefits (Gympass, Headspace, Strava). - Learning & development opportunities (5mins microlearning platform, conferences). - Regular socials and a collaborative office environment. - **Engineering & Product Culture**: Focus on creative problem-solving in a fast-paced, flexible environment. The company builds a mission-critical platform for a global industry. ## Sources 1. [sedna.com](https://sedna.com/) 2. [sedna.com/sedna-careers](https://sedna.com/sedna-careers) 3. [sedna.com/about-us](https://sedna.com/about-us) 4. [job-boards.greenhouse.io/sedna](http://job-boards.greenhouse.io/sedna) 5. [linkedin.com/company/sedna-network](https://uk.linkedin.com/company/sedna-network) ## Other roles at Sedna - [Senior Delivery Engineer](https://feeny.ai/job/senior-delivery-engineer-sedna-athens-7tt9xfck73x6) — Athens, Greece - [Application Support Engineer [L2]](https://feeny.ai/job/application-support-engineer-l2-sedna-singapore-w1s9bqc61s5t) — Singapore - [Application Support Engineer [L2]](https://feeny.ai/job/application-support-engineer-l2-sedna-greece-7dg8q6makyr8) — Greece - [Account Director](https://feeny.ai/job/account-director-sedna-copenhagen-468vd7r6g968) — Copenhagen, Denmark - [Account Director](https://feeny.ai/job/account-director-sedna-london-jhpzam1r7a62) — London, United Kingdom - [Account Executive](https://feeny.ai/job/account-executive-sedna-copenhagen-52yejgd8rm0g) — Copenhagen, Denmark - [Account Executive](https://feeny.ai/job/account-executive-sedna-singapore-xjag7vna123b) — Singapore - [Account Executive](https://feeny.ai/job/account-executive-sedna-london-gyfvq82chz3t) — London, United Kingdom - [Senior Delivery Engineer](https://feeny.ai/job/senior-delivery-engineer-sedna-london-b9rs66bnqw1x) — London, United Kingdom - [Workplace and IT Co-ordinator](https://feeny.ai/job/workplace-and-it-co-ordinator-sedna-london-7xr6cqve6j9m) — London, United Kingdom