--- title: 'Implementation Manager at Setpoint' canonical: 'https://feeny.ai/job/implementation-manager-setpoint-austin-or-65xc4vhmzjkb' type: 'job' last_seen: '2026-09-09' --- # Implementation Manager at Setpoint - **Company:** Setpoint - **Location:** Austin OR, NY - **Work type:** hybrid - **Posted:** 2026-07-31 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/setpoint/jobs/5200754007 ## Job description ## About the role Behind many of life’s most important transactions — buying a house, applying for a mortgage, getting a small business loan, or refinancing a credit card — is a network of credit relationships. Setpoint provides critical infrastructure for relationships between the world’s largest banks, credit funds and capital markets counterparties. We’re building trust in this system of credit. Setpoint also uses this infrastructure to provide collateralized debt facilities to businesses. This role will focus mostly on the technology side of the business. We are looking for an Implementation Manager to join our team! This is an opportunity to make a significant impact and partner with multiple functions across the organization. The ideal candidate is highly organized, a clear written and verbal communicator, and proactively identifies and acts on opportunities to improve the way we work. They will collaborate with both internal and external stakeholders. This role reports directly to the Director of Capital Solutions. Who will love this job - Detail-oriented: You don’t cut corners and quickly grasp complex problems. You are driven to be accurate and maintain a zero-defect approach, even under tight deadlines. - Client-focused: You are passionate about understanding client needs and delivering tailored solutions that create value. You excel at building strong, lasting relationships and ensuring a seamless, positive experience throughout the implementation process. - Team first: you thrive as part of a low-ego team that wins or loses together and jumps in to help each other along the way. - A great communicator: You can clearly explain technical information to a wide range of audiences, from beginner-level users to engineers, when engaging with clients. - An intuitive problem-solver: You are comfortable turning complex ideas into actionable solutions and are enthusiastic about enhancing client experience, our delivery approach, and product effectiveness. - An independent thinker: You can quickly determine what is most important and proactively build solutions to address challenges. ## What you’ll do - Client Management: Lead project management efforts for multiple customer implementations, ensuring clear communication and strong relationships with internal and external stakeholders - Implementation Oversight: Collaborate with clients and internal stakeholders to assess project scope, establish delivery milestones, and find and resolve ambiguity before it impacts the project. - Workflow Optimization: Analyze current implementation processes and workflows to identify opportunities for improvement. You should have - 5+ years of experience in consulting, strategy, banking, enterprise technology, or a related client-facing role. - Strong project management skills and the ability to manage multiple complex projects simultaneously. - Excellent problem-solving abilities with a customer-centric mindset. - Exceptional communication and interpersonal skills, with the ability to build trust across all levels of internal and external stakeholders. - Flexibility and adaptability to navigate change and ambiguity in a fast-paced, dynamic environment, adjusting plans as needed to meet evolving client needs. About Setpoint: Setpoint provides purpose-built capital and technology to asset-backed borrowers and lenders. Our platform is the funding operating system for originators: it verifies and stores documents; automates critical calculations and compliance reporting; and digitizes assets like homes or cars. Setpoint’s technology makes warehouse transactions instant and error free. In August 2024, Setpoint announced the successful completion of its $31 million Series B funding round. 645 Ventures led the round, with significant strategic investments from Citi and Wells Fargo, alongside Andreessen Horowitz, NextView Ventures, Floating Point, Henry Kravis, Zillow founder’s 75 & Sunny, Vesta Ventures, Fifth Wall, Eltura Ventures, and Outrunner Capital. We offer a comprehensive benefits package that includes competitive salaries, stock options, medical, dental, and vision coverage, 401(k), short term and long term disability coverage, and flexible vacation. We have offices in Austin, TX, New York City, NY, and Salt Lake City, UT with hybrid roles based in these locations and an expectation of two days a week in office (Tuesdays and Thursdays). Compensation: $120,000 - $150,000 dependent on multiple factors, which may include the successful candidate's skills, experience and other qualifications. Setpoint provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ## About Setpoint ## Company Overview - **One-liner**: Setpoint builds the capital markets operating system that powers asset-backed lending, enabling banks, credit funds, and originators to manage debt facilities, securitizations, and funding operations with speed and accuracy. - **Entity Type**: Private (Series B; last round raised in August 2024) - **Headquarters**: Austin, Texas, United States (also offices in New York, NY and Salt Lake City, UT) - **Founded**: 2021 - **Founders**: Stuart Wall (CEO), Ben Rubenstein (President), Michael Lam (CIO) ## Core Business - **Primary industries**: Capital markets technology / Fintech / Asset-backed lending infrastructure - **Target customers**: B2B – institutional lenders, private credit funds, asset managers, originators (banks, fintech lenders, and securitization platforms) - **Mission**: “Make capital efficient and error-free” and “build trust in our system of credit.” Setpoint aims to eliminate manual, error-prone funding operations by providing a single operating system for debt facility management. ## Products & Services - **Capital Markets OS (Debt Capital)**: A platform that centralizes borrower activity, automates investor reporting, manages asset & collateral workflows, and enables real-time forecasting for warehouse facilities, forward flow, leverage and fund finance, and securitization management. - **Equity Capital Tools**: Asset modeling software to underwrite new loans, project IRR/MOIC, and manage credit lines. - **Verification & Diligence Services**: Through acquired companies (Resolute Diligence Solutions and inTENT Fulfillment), Setpoint provides rating agency–approved loan diligence and verification services to prevent double pledging. - **Data OS & Insight OS**: Modules that standardize borrower data, reconcile calculations, track loan-level data, and provide real-time analytics. ## Market Standing - **Valuation**: Not disclosed (conflicting reports – no public valuation found) - **Key Metric**: Total Funding – **$79.5M** raised across Seed ($5.5M in July 2021), Series A ($43M in December 2022, led by Andreessen Horowitz), and Series B ($31M in August 2024). Annual revenue: **$3.1M** (estimated, LinkedIn). - **Notable Investors/Partners**: Andreessen Horowitz (led Series A), along with 10+ other investors; strategic partners include large banks, credit funds, and capital markets counterparties. - **Growth Signals**: - Over **$50B in financed assets** powered by Setpoint’s technology annually. - **111 employees** (+37% YoY growth); headcount increased by 40+ in the past year. - Acquired **Resolute Diligence Solutions** (2023) and **inTENT Fulfillment** (2026) to expand diligence and verification capabilities. - Launched industry standard to prevent double pledging after major industry collapses (2025). - **14 active job openings** across engineering, capital solutions, sales, finance, and legal. ## Competitive Advantages - **Comprehensive OS**: A single platform covering the full capital markets lifecycle – from origination and asset modeling to warehouse facilities, securitization, and investor reporting. - **White-glove onboarding**: Setup with zero lift from the customer’s team, enabling reduced funding times and seamless transitions mid-transaction. - **Capital Solutions team**: In-house expertise that helps clients focus on growth, effectively acting as a “profit multiplier.” - **First-mover in verification standards**: Post-2025 industry standard to stop double pledging, giving Setpoint a strong compliance and risk-management moat. - **Rating agency–approved diligence**: Through acquisitions, Setpoint offers approved loan diligence that is critical for securitization markets. ## Strategic Focus - **Expanding verification & diligence**: The acquisition of inTENT Fulfillment (announced January 2026) adds rating agency–approved loan diligence capabilities. - **Deepening institutional trust**: Continued investment in preventing double pledging and building industry standards for asset-backed finance. - **Scaling the platform**: Growing the Capital Markets OS across more asset classes (auto, housing, student loans, etc.) and onboarding larger institutional lenders. - **Product innovation**: Launching Data OS and Insight OS modules for real-time analytics and portfolio forecasting. ## Why Work Here - **Culture**: Entrepreneurial, first-principles thinking environment. Team-oriented with guiding principles like “We win as a team,” “We fight for customer value,” and “We optimize for speed.” - **Work policy**: Flexible & remote work options are available; many roles are hybrid in Austin, New York, or Salt Lake City. - **Perks & Benefits**: Unlimited PTO, 401k, health/vision/dental insurance, One Medical membership, 24/7 mental health support (EAP), regular team happy hours, lunches, and company offsites. - **Growth opportunity**: Work at a high-growth startup that is rebuilding the infrastructure of capital markets. Employees have opportunities to work cross-functionally in a capital solutions, engineering, and product environment. - **Notable alumni sources**: Talent often joins from top fintech and financial firms (Citi, Google, Ribbon, Lithic, Resolute Diligence Solutions, Realtor.com). ## Sources 1. [setpoint.io](https://www.setpoint.io/) 2. [setpoint.io/careers](https://www.setpoint.io/careers/) 3. [setpoint.io/about](https://www.setpoint.io/about/) 4. [Greenhouse job board](https://job-boards.greenhouse.io/setpoint) 5. [LinkedIn company page](https://www.linkedin.com/company/getsetpoint) ## Other roles at Setpoint - [Senior Full Stack Engineer](https://feeny.ai/job/senior-full-stack-engineer-setpoint-austin-jtf0gzq87sw8) — Austin, TX - [Senior Analytics Engineer](https://feeny.ai/job/senior-analytics-engineer-setpoint-austin-or-ctehsm9za60n) — Austin OR, NY - [Accounting Associate](https://feeny.ai/job/accounting-associate-setpoint-austin-02e5ax7ksweq) — Austin, TX - [Vice President, Legal](https://feeny.ai/job/vice-president-legal-setpoint-new-york-j56peph9vxj6) — New York, NY - [Analyst, Diligence](https://feeny.ai/job/analyst-diligence-setpoint-salt-lake-city-hp4e4de4ak0x) — Salt Lake City, UT - [Strategic Finance Associate](https://feeny.ai/job/strategic-finance-associate-setpoint-new-york-tn8zpsfdnbtf) — New York, NY - [Senior Associate, Operations](https://feeny.ai/job/senior-associate-operations-setpoint-new-york-m8qpxwxk1bea) — New York, NY - [Capital Solutions Manager (Data OS, Insight OS)](https://feeny.ai/job/capital-solutions-manager-data-os-insight-os-setpoint-austin-or-tg0jm3bem7dv) — Austin OR, NY - [Professional Services Manager](https://feeny.ai/job/professional-services-manager-setpoint-austin-or-7ck5n1m7yqfp) — Austin OR, NY - [Investment Analyst](https://feeny.ai/job/investment-analyst-setpoint-austin-or-w369ynsyv8ms) — Austin OR, NY