---
title: 'Implementation Manager at Vector'
canonical: 'https://feeny.ai/job/implementation-manager-vector-remote-db3r2dj8jf3h'
type: 'job'
last_seen: '2026-09-13'
---

# Implementation Manager at Vector

- **Company:** Vector
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2025-01-22
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.ashbyhq.com/vector/68932c40-22d4-4692-bb16-34bb9ba847e8

## Job description

## About Vector

Vector builds mobile and web technology that makes freight move faster. Our platform is used by warehouses, distribution centers, and carriers to streamline check-ins, appointments, dock scheduling, and driver workflows.

## About the Role

As a ‘doer’, you will ultimately be responsible for the crucial, tactical fundamentals of a software application deployment, and the success of the day to day dynamics between the Vector team and our customer. A successful candidate will demonstrate strengths in interpersonal skills and communication, be highly organized and be an ace at problem resolution. They will seek out and thrive on customer feedback in order to continuously improve the project, team, and customer experience overall. Our ideal candidate will be highly attuned to the needs of various stakeholders, gain a deep understanding of the customer and their business, as well as become well versed in how our customers achieve great outcomes with Vector

## What You'll Do

- Deliver excellence in Operational Engagement and day to day management on key facility accounts
- Provide end user support, training, and change management on software app deployments
- Provide an in person Vector presence for both go-lives and ongoing support as part of a comprehensive Customer Success strategy
- Provide updates and status reports, both internally and customer facing regularly to ensure real time visibility and proper decision-making
- Provide play by play updates from the field to the teams, identifying, escalating and triaging issues as they arise
- Become Vector’s internal subject matter expert on the comprehensive operational needs of our customers

## What We're Looking For

- Experience / ability as a core customer facing member deploying SaaS / enterprise software on key accounts or initiatives
- Demonstrated ability to run operational efforts and tactical meetings with minimal oversight
- Comfortable with driving the process, raising flags or triaging when appropriate
- Proven ability to onboard multiple waves of facility deployments and work with Deployment Strategists to define the roadmap for continuous waves of future deployments
- Exceptional rapport building skills with stakeholders at all levels, gaining continuous positive customer feedback on interpersonal and industry skills
- Able to to travel up to 50% to customer locations
- Drive for results and a 'whatever it takes' attitude
- Ability to escalate issues using sound judgment and critical thinking abilities
- Excellent written and verbal communication skills
- Highly organized and detail oriented

## Benefits

- Employer-sponsored medical, dental, vision, 401K, life & disability insurance
- Flexible paid time off and observed federal holidays
- Stock options
- Parental leave of absence
- Competitive stipend
- Flat org structure, offering startup growth and learning paths

Salary Range $110,000 - $130,000 USD Your compensation may be based on several factors, including education, work experience, and region.

## About Vector

## Core Business
- **Primary industry**: Logistics, supply chain, transportation
- **Target customers**: B2B – shippers, carriers (enterprise fleets and independent carriers), 3PLs, and warehouse operators
- **Mission statement**: “Make every shipment visible and collaborative” [withvector.com/careers](https://www.withvector.com/careers/)

## Products & Services
- **Document Capture**: Mobile and web-based tool for drivers and staff to capture, upload, and submit load documents (BOL, POD, lumper receipts) in real time. SaaS.
- **eBOL (Electronic Bill of Lading)**: Digitizes the paper bill of lading; facilities can generate, receive, and manage BOLs digitally. SaaS.
- **Yard Management**: Real-time visibility into trailers, doors, and yard assets; coordinates loading/unloading and reduces dwell time. SaaS.
- **Digital Check-In (Fast Pass)**: Mobile-first, self-service check-in for drivers; automates gate operations and provides yard/dock assignments. SaaS.
- **Appointment Scheduling**: Centralized scheduling for inbound/outbound appointments, smoothing volume peaks and improving on-time performance. SaaS.
- **Imaging (OCR + AI)**: Optical Character Recognition and AI classification to extract structured data from documents, auto-classify types, and reduce manual keying. SaaS/API.
- **Rendition Billing**: Assembles the correct document package for invoicing, attaches supporting documents, and pushes ready-to-bill loads into financial/TMS/ERP systems. SaaS.
- **Carrier Connect+ Program**: Standardizes how carriers connect into shipper and 3PL workflows for document exchange, status updates, and compliance. SaaS.

## Market Standing
- **Valuation / Market Cap**: Not disclosed (private company)
- **Key Metric**: Total funding not publicly available; serves approximately 200 North American carriers and logistics operators; team of 45 employees across the U.S. and Canada [withvector.com/about/facts/](https://www.withvector.com/about/facts/)
- **Notable Investors / Partners**: No investors publicly listed. Key integration partners include BlueYonder, Oracle, SAP, Manhattan, Samsara, Motive, Geotab, Uber Freight, and many other TMS, WMS, ELD, and ERP providers [withvector.com/about/facts/](https://www.withvector.com/about/facts/)
- **Growth Signals**: Acquired YardView (announced 2026) to deepen yard management offering; SOC 2 Type II certified; fully cloud-hosted SaaS with hybrid deployment options.

## Competitive Advantages
- **Deep integration ecosystem**: Native connections with leading TMS, WMS, ELD, and ERP platforms reduce friction for existing logistics networks.
- **End-to-end workflow digitization**: Replaces paper-based processes from gate check-in to billing, cutting labor productivity gains of 30% and detention fees by 67% (per company claims) [withvector.com](https://www.withvector.com/).
- **AI-powered document processing**: OCR + AI classification enables real-time data extraction and validation, reducing manual data entry.
- **Compliance & security**: SOC 2 Type II certified, FMCSA/DOT compliant, encrypted data in transit and at rest, role-based access controls.

## Strategic Focus
- **Current priorities**: Deepening yard management capabilities (via YardView acquisition), expanding the Carrier Connect+ program, and continuing to automate the entire logistics document lifecycle from capture to billing.
- **Direction for growth**: Building a unified, real-time visibility layer across shippers, carriers, and receivers while scaling integrations and customer adoption in North America.

## Why Work Here
- **Culture highlights**: Values-driven environment emphasizing action and purpose, customer obsession, transparency, camaraderie, humility, and open communication. Mission-driven team focused on transforming logistics.
- **Remote / hybrid policy**: Fully location-flexible within the U.S.; employees can be based anywhere in the country [withvector.com/careers](https://www.withvector.com/careers/).
- **Notable perks**: Comprehensive benefits include Medical, Dental, Vision, 401k, Life & Disability insurance, and flexible paid time off. Small, collaborative team (45 people) with low bureaucracy.
- **Engineering culture**: Top technologists rethinking logistics tools; opportunities to work on real-time data pipelines, AI/OCR, mobile apps, and integrations with major enterprise systems.

## Sources
1. [withvector.com](https://www.withvector.com/)
2. [withvector.com/careers](https://www.withvector.com/careers/)
3. [withvector.com/about](https://www.withvector.com/about/)
4. [withvector.com/about/facts](https://www.withvector.com/about/facts/)
5. [linkedin.com/company/withvector](https://www.linkedin.com/company/withvector)

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