---
title: 'Implementation Project Manager - Mortgage at MeridianLink'
canonical: 'https://feeny.ai/job/implementation-project-manager-mortgage-meridianlink-united-states-jy76e1waavyq'
type: 'job'
last_seen: '2026-09-05'
---

# Implementation Project Manager - Mortgage at MeridianLink

- **Company:** MeridianLink
- **Location:** United States
- **Compensation:** $77k–$95k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.ashbyhq.com/meridianlink/d6fbb81c-1db7-40d7-9152-ae04888cb954

## Job description

The Implementation Project Manager leads the end-to-end delivery of MeridianLink Mortgage LOS, POS, and core banking system integration implementations for new and existing customers, from project kick-off through testing, go-live, and transition to support. The Implementation Project Manager serves as the primary point of contact for customers throughout the implementation lifecycle and is responsible for project planning, customer communication, risk management, escalation management, and overall project execution. The role reviews project scope established by contractual agreements, manages implementation activities against established timelines, and drives accountability among both customers and MeridianLink project resources for agreed-upon milestones, deliverables, and project objectives. The Implementation Project Manager serves as the project lead and coordinates activities with Implementation Analysts (IAs) and other cross-functional MeridianLink resources to support successful project delivery. The role reports to the Manager of Services Program Management and is responsible for evaluating and communicating project risk, maintaining portfolio health, and providing regular status and escalation updates to Services Program Management.

Expected Duties:

- Schedule and lead major milestone meetings including the project kick-off, project charter review call, project closure, and other customer-facing meetings as required.
- Create and maintain project plans, resource assignments, milestones, and timelines using approved project management tools, including Smartsheet.
- Serve as the primary point of contact for customers throughout the implementation lifecycle and maintain timely, professional communication regarding project status, risks, decisions, and next steps.
- Drive customer engagement and accountability by monitoring deliverables, action items, dependencies, and readiness activities needed to maintain project momentum.
- Serve as the initial point of contact for project escalations and coordinate resolution efforts with cross-functional MeridianLink resources and leadership as needed.
- Lead and coordinate project activities with Implementation Analysts (IAs) and other cross-functional MeridianLink resources to support successful project delivery.
- Identify, evaluate, document, and communicate project risks, issues, delays, and scope-related concerns to stakeholders and leadership.
- Track and manage implementation-related cases and project administration activities within approved systems, including Salesforce, as applicable.
- Provide regular project status updates, portfolio health updates, and escalation reporting to Services Program Management.
- Maintain internal project management procedures, templates, and operational documentation and recommend process improvements to improve consistency, efficiency, and successful customer outcomes.

Qualifications: Knowledge, Skills, and Abilities

- Demonstrated capacity to manage multiple complex implementation projects concurrently while balancing competing priorities, timelines, and stakeholder needs.
- Demonstrated ability to manage customer expectations, facilitate change management, identify and communicate project risk, and communicate effectively verbally and in writing with both customer and internal stakeholders.
- Strong organizational skills with the ability to maintain accurate project plans, documentation, action items, and status reporting across multiple concurrent projects.
- Demonstrated ability to work collaboratively in a cross-functional team environment while adapting to changing priorities, project demands, and business needs.

Preferred Qualifications:

- 3-5 years of relevant experience, specifically leading enterprise software deployments.
- Experience utilizing enterprise project management tools. Specific experience with Smartsheet is preferred.
- Familiarity with the mortgage industry, mortgage origination software, or financial technology solutions is a strong differentiator but not required.
- Experience incorporating AI-powered tools, such as Claude or Microsoft Copilot, into project management, customer communication, documentation, or operational workflows is a plus.

## About MeridianLink

## Company Overview
- **One-liner**: MeridianLink provides a digital lending platform that connects account opening, loan origination, mortgages, HELOCs, credit cards, and more for community financial institutions.
- **Entity Type**: Public (ticker not explicitly listed in provided materials – widely known as NYSE: MLNK)
- **Headquarters**: Not explicitly stated in the provided sources (remote-first company operating across the US)
- **Founded**: 1998
- **Founders**: Not publicly available in the provided materials

## Core Business
- **Primary industry**: Financial technology (digital lending software)
- **Target customers**: Community banks, credit unions, independent mortgage banks (IMBs), consumer reporting agencies – primarily B2B and enterprise
- **Mission**: “To accelerate and simplify workflows while helping community financial institutions grow, scale, and serve their consumers and communities.”  
- **Vision**: “To be the trusted technology platform that enables community financial institutions to thrive by delivering smarter, connected financial experiences and powering better outcomes for all.”

## Products & Services
- **Consumer Lending Software**: SaaS platform for personal loans, credit cards, and unsecured loan origination with built-in compliance and AI-driven insights.
- **Mortgage Lending Software**: Digital mortgage origination and HELOC solutions designed to close loans faster and grow lending volume.
- **Digital Account Opening**: Fully digital account opening and new deposit account creation.
- **Indirect Lending Software**: Tools to simplify loan servicing and expand lending opportunities, particularly for auto loans.
- **Analytics & AI**: Data-driven insights and intelligent automation to help institutions uncover opportunities and reduce risk.

## Market Standing
- **Valuation/Market Cap**: Not provided in the available sources.
- **Key Metric**: Platform processed over 16M+ unsecured loan applications, 8M+ home loan applications, 5M+ new accounts, and 1M+ auto loan applications (as stated on the website).
- **Notable Investors/Partners**: Not explicitly mentioned (platform described as “the industry’s most robust partner network”).
- **Growth Signals**: 5M+ new accounts handled in the past year; continuous innovation with AI and automation; fully remote company scaling its team.

## Competitive Advantages
- **Largest connected platform**: Backed by 25+ years of industry expertise and a broad partner marketplace.
- **Built-in compliance**: Compliance embedded into the platform, enabling faster, trusted lending.
- **Human-centric approach**: Focus on helping community institutions maintain personal relationships while adopting modern digital capabilities.
- **AI and data-driven**: Using AI and data to turn insight into action without adding complexity.

## Strategic Focus
- **Continuous innovation**: Future-ready technology that evolves with consumer and workforce expectations.
- **Intelligent automation**: Smarter workflows to reduce friction and increase efficiency for lenders.
- **Expanding ecosystem**: Growing the partner network and integrating more data and AI capabilities.
- **Remote-first culture**: Operating as a fully remote company to attract talent across the US.

## Why Work Here
- **Fully remote**: MeridianLink is a remote-first company with a strong emphasis on connection through virtual team activities.
- **Collaborative culture**: Open, collaborative work environment where every idea is valued; leadership is approachable and accessible.
- **Continuous learning**: Job-specific training, monthly soft-skill sessions, leadership classes, and a comprehensive online learning system.
- **Community impact**: Paid volunteer day off; company-sponsored community service projects.
- **Perks**: Casual dress code, celebrations of holidays and milestones, programs supporting financial, physical, and mental health.
- **Engineering culture**: Technical roles may include live coding exercises; emphasis on curiosity, problem-solving, and career growth.

## Sources
1. [meridianlink.com](https://www.meridianlink.com/)
2. [meridianlink.com/careers](https://www.meridianlink.com/careers/)
3. [meridianlink.com/who-we-are](https://www.meridianlink.com/who-we-are/)
4. [meridianlink.com/about-meridianlink](https://www.meridianlink.com/about-meridianlink/)
5. [jobs.ashbyhq.com/meridianlink](https://jobs.ashbyhq.com/meridianlink)

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