---
title: 'Implementation Project Manager at PLACE Corporate Careers'
canonical: 'https://feeny.ai/job/implementation-project-manager-place-corporate-careers-bellingham-ndmj52pf7y82'
type: 'job'
last_seen: '2026-09-08'
---

# Implementation Project Manager at PLACE Corporate Careers

- **Company:** PLACE Corporate Careers
- **Location:** Bellingham, WA
- **Work type:** onsite
- **Posted:** 2026-07-02
- **Last confirmed live:** 2026-09-08
- **Apply:** https://place.com/corporate-careers/4711661005?gh_jid=4711661005

## Job description

## Your Opportunity

At Brivity, part of the PLACE family of companies, we build the technology that powers high-performing real estate teams. Our platform is trusted by agents and brokerages across the country, and every new client who joins us deserves a launch experience that reflects the quality of the product they just invested in. We hold ourselves to a high standard — accurate, on time, and error free — every time.

This is YOUR CHANCE to own the client experience from the moment a sale closes to the moment a client goes live. As our Implementation Project Manager, you will be the face of Brivity for every new client, the project lead who keeps every stakeholder aligned, and the quality bar that ensures nothing slips through the cracks. If you thrive on ownership, run a tight project, and genuinely care about the experience clients have, this is your PLACE.

Who Develops You: Director of Implementation

## What You're Great At

You own things — fully, from kickoff to go-live — and you don't let things fall through the cracks. You communicate proactively, not reactively, and your clients always know where things stand. You can direct a team, manage competing priorities, and spot a risk before it becomes a problem. You are comfortable working across multiple functions at once — Launch Tech, MLS, Import, Design — without losing the thread on any of them. You are organized, detail-obsessed, and calm under pressure. And when a process isn't working, you don't just flag it — you fix it.

## What You'll Do

- Own the client experience throughout onboarding, serving as the primary point of contact and maintaining proactive, timely communication at every stage — including the initial intro call and regular progress updates
- Consistently meet core onboarding KPIs, including a 14 to 21 day launch timeline, 90%+ client satisfaction (CSAT), and error-free launches
- Own and maintain the client's Arrows onboarding plan, keeping every phase, task, and internal milestone accurate and current from kickoff through go-live
- Direct the Launch Technician's daily workload, adjusting priorities as needed, and inspect their QA process to ensure accurate, on-time delivery
- Manage the full contact data import process, from gathering client files and business information through data cleanup, Import team coordination, and client review
- Complete compliance requirements on the client's behalf in a timely manner
- Coordinate MLS approval and website or design requests, translating requirements into clear client-facing guidance and ensuring the final product meets quality expectations
- Identify at-risk accounts early and proactively implement solutions based on client feedback to reduce churn and keep onboarding on track
- Partner with the leadership team to build and maintain process and training documentation, and to identify and implement improvements that enhance the customer experience
- Other duties as assigned

## What You Bring

- Experience in project management, client onboarding, implementation, or customer success, ideally within a SaaS or real estate technology environment
- Working knowledge of CRM platforms with the ability to learn new software tools quickly
- Experience managing multiple client accounts or projects simultaneously against defined timelines
- Well-developed verbal and written communication skills with a professional, client-first tone
- Strong organizational skills, effective multitasking ability, and the capacity to prioritize workload based on urgency
- Strong ability to identify patterns across accounts and apply sound judgment to adapt quickly to changing client needs
- Comfort working across cross-functional teams — including Launch Tech, MLS, Import, and Design — to keep projects moving

Salary Range: $60,000-$70,000/year depending on experience

## Why PLACE

We believe people do their best work when they're trusted, supported, and surrounded by others who are equally driven. Our competitive benefits include PTO as needed, comprehensive insurance coverage, a 401(k) match, stock option grants, and a stock purchase plan. Every team member is an owner, building the PLACE they are proud to call "my company."

## About PLACE Corporate Careers

## Company Overview
- **One-liner**: PLACE is an end-to-end real estate technology and business services platform that powers top-producing real estate teams across North America.
- **Entity Type**: Private (Series A)
- **Headquarters**: Bellingham, Washington, United States
- **Founded**: 2020
- **Founders**: Ben Kinney and Chris Suarez

## Core Business
- Primary industry: Real Estate Technology (PropTech)
- Target customers: Top-tier real estate agents and teams (B2B), and consumers buying, selling, and maintaining homes (B2C)
- Mission statement: "Delivering the dream of homeownership everywhere" by putting the most informed, most empowered real estate professional at the center of the experience.

## Products & Services
- **PLACE Platform (Agent-Facing)**: A proprietary technology and business services suite that offloads up to 75% of agents' operational tasks (accounting, HR, legal, marketing, talent acquisition, coaching). It is brokerage-agnostic, meaning it works with any brokerage.
- **Consumer Services Suite**: A one-stop shop for consumers that streamlines buying, selling, maintaining, and investing in properties. Includes in-house mortgage brokers, title and escrow services, an insurance portal, and a home improvement network referral system.
- **Brivity**: A CRM and marketing automation platform acquired by PLACE to support agent workflows.
- **Remine**: A real estate data and analytics platform acquired by PLACE in April 2025.

## Market Standing
- **Valuation**: Not publicly disclosed
- **Annual Revenue**: USD $85,000,000 (latest available)
- **Total Funding**: USD $100,000,000 (Series A, led by Goldman Sachs Asset Management, November 2021)
- **Notable Investors/Partners**: Goldman Sachs Asset Management (lead investor)
- **Growth Signals**:
    - Employee headcount of approximately 350 people (+24% year-over-year)
    - Presence in 100+ locations across the United States and Canada
    - Acquisitions of Livian (Sept 2024) and Remine (April 2025) for $1.5M
    - Expanding into mortgage, title, insurance, and home improvement services

## Competitive Advantages
- **Brokerage Agnostic**: Unlike many PropTech companies that tie agents to a single brokerage, PLACE works with leading teams regardless of their brokerage affiliation, solving a major pain point for top talent.
- **Operational Offloading**: The platform handles back-office tasks (HR, accounting, legal, marketing) that are notoriously difficult for independent agents, allowing them to focus on client relationships.
- **All-in-One Ecosystem**: PLACE is building a vertically integrated consumer experience (mortgage, title, insurance, home improvement) that creates a "one-stop shop" and deepens the agent-to-consumer relationship.
- **Founder Expertise**: Founders Ben Kinney and Chris Suarez have built some of the most successful real estate organizations in the industry, giving the company deep domain credibility.

## Strategic Focus
- **Vertical Integration**: Expanding the consumer services model to include mortgage, title, escrow, insurance, and home improvement referral networks to capture more of the real estate transaction lifecycle.
- **Platform Expansion**: Deepening integrations across all stakeholders (agents, loan officers, title partners, inspectors, service providers) to create a unified homeownership experience.
- **Data & AI**: Recent hiring for a Senior Product Manager, AI & Data, and the acquisition of Remine (data analytics) signals a push toward data-driven tools for agents and consumers.
- **Talent Acquisition**: Active recruiting for both corporate HQ roles and on behalf of partner teams across the US.

## Why Work Here
- **Culture & Values**: PLACE emphasizes a "Win Make Give" philosophy, a strong focus on teamwork, and a mission-driven approach to changing the real estate industry. The company has a high employer rating of 4.8/5.0 on LinkedIn (100 reviews), with particularly strong scores for Culture (4.9) and Work-Life Balance (4.8).
- **Benefits & Perks**:
    - Flexible paid time off and 9 paid holidays
    - Company-subsidized health, dental, vision, and long-term disability insurance
    - 401(k) program
    - Wealth-building and goal-setting curriculum
    - Real estate license sponsorship (opens doors to investing, savings, and referral income)
    - Partnership with 60+ nonprofits and a company 501(c)(3), "A Giving PLACE"
- **Work Policy**: The company is headquartered in Bellingham, WA, but has roles across the US and Canada. Specific roles may be remote, hybrid, or in-office; job postings should be checked for details.
- **Engineering/Product Culture**: The company is actively hiring for product management (AI & Data, Point of Sale), technical delivery, and engineering roles, suggesting a growing tech team working on modernizing real estate infrastructure.

## Sources
1. [place.com - About PLACE](https://place.com/about-place/)
2. [place.com - Corporate Careers](https://place.com/corporate-careers/)
3. [LinkedIn - PLACE Company Page](https://www.linkedin.com/company/placeinc)
4. [Indeed - PLACE Careers & Employment](https://www.indeed.com/cmp/Place-cde9ce21)

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