--- title: 'Implementation Services Manager (Chicago, IL or Bellevue, WA) at LogicGate' canonical: 'https://feeny.ai/job/implementation-services-manager-chicago-il-or-bellevue-wa-logicgate-chicago-xdfxchsps5tw' type: 'job' last_seen: '2026-10-18' --- # Implementation Services Manager (Chicago, IL or Bellevue, WA) at LogicGate - **Company:** LogicGate - **Location:** Chicago, IL - **Posted:** 2026-10-08 - **Last confirmed live:** 2026-10-18 - **Apply:** https://www.logicgate.ai/company/careers/?gh_jid=4742096005 ## Job description ## About LogicGate LogicGate is the leading AI GRC platform for the Enterprise, helping governance, risk, and compliance teams limit surprises, strengthen resilience, augment program performance, and confidently quantify impact and business value. Built to provide a centralized view of risk and compliance, with AI intelligence woven into the platform's core, LogicGate delivers real-time insights and actionable data to help drive current business decisions, with the flexibility to scale alongside evolving business needs. Recognized as a Leader in the GRC Market, LogicGate continues to further solidify its position as a best-in-class platform. The GRC Market Governance, Risk, and Compliance (GRC) is a rapidly expanding sector, with a global market size projected to reach $104.5 billion by 2031. LogicGate is at the forefront of this industry transformation, empowering enterprise professionals to navigate complex regulatory environments, manage critical uncertainty, and operate with integrity at scale. Implementation Services Manager Location: Chicago, IL or Bellevue, WA (Hybrid) At LogicGate, we recognize that exceptional talent comes in all shapes and forms, and that there is no such thing as a 'perfect' candidate. The qualifications below represent the core competencies, skills, and experiences that align most closely with the day-to-day responsibilities of this role - if you don't check every single box and are excited about this work, we still highly encourage you to apply. ## About the Role Implementation Services Managers at LogicGate own the customer onboarding experience from kickoff through rollout—managing the full project lifecycle while providing the GRC and platform expertise that helps customers realize value quickly. You'll work with mid-market and enterprise customers across Financial Services, Healthcare, and other verticals, acting as their trusted advisor through a complex implementation process. The work requires both the project management discipline to run multiple concurrent engagements and the platform depth to consult on configuration decisions in real time. ## What You'll Do - End-to-End Onboarding Ownership: Own new customer onboardings and follow-on implementations for assigned accounts from kickoff through rollout, ensuring a seamless journey across all technical configuration and user training milestones. - Project & Timeline Discipline: Serve as a dedicated project manager for multiple concurrent implementations—tracking milestones, delegating tasks and driving accountability across customer and internal project teams, and proactively identifying risks to execute "get well" strategies. - Process Architecture & Documentation: Lead discovery sessions to gather and document client-specific business requirements, mapping out logical workflow designs that align with long-term platform adoption best practices. - Strategic Advisory: Consult with mid-market and enterprise customers to design tailored implementation strategies grounded in their GRC program maturity, intentionally identifying opportunities for "quick wins" to accelerate time-to-value. - Advanced Platform Configuration: Hands-on configure Risk Cloud applications to satisfy highly customized enterprise use cases, adapting out-of-the-box system templates at an advanced level of complexity. - Financial & Resource Stewardship: Effectively manage and accurately track project delivery time and utilization data, ensuring alignment with professional services schedules and company revenue recognition objectives. - Relationship Management: Build robust, trust-based relationships across all customer organizational tiers, establishing strong executive presence and serving as their go-to advisor as their risk management needs expand. - Cross-Functional Collaboration: Partner seamlessly with Sales, Solution Engineering, Customer Success, and Product teams to eliminate friction during customer handoffs and share platform feedback internally. - AI-Driven Value Realization & Workflow Optimization: Actively consult with customers on how to safely leverage and maximize Risk Cloud’s built-in AI capabilities to accelerate their risk assessments and automate manual compliance evidence collection. Demonstrate a forward-thinking mindset by integrating modern AI tools and automated workflows into daily project management practices to optimize implementation delivery and asset creation. ## What You Bring Required - Professional Experience: 3+ years of experience in technical consulting, software implementation, enterprise project management, or a closely adjacent client-facing role (ideally within a B2B SaaS environment). - Project Portfolio Management: Proven ability to manage multiple large, concurrent technical implementation projects simultaneously while maintaining exceptional quality, timeline adherence, and stakeholder trust. - Configuration Aptitude: Strong technical acumen and comfort with visual configuration work—specifically the ability to deeply learn complex software architectures and build relational data models or workflows within low-code/no-code platforms. - Data Proficiency: Intermediate to advanced proficiency in Excel or comparable data tools to support customer data migrations, formula configurations, and system logic designs. - Stakeholder Navigation: Exceptional written and verbal communication skills, with demonstrated experience directly managing and advising executive-level stakeholders on complex project phases. ## Nice to Have - Domain Expertise: Foundational or practitioner experience in the GRC, risk management, compliance, or cybersecurity space. - Ecosystem Familiarity: Hands-on familiarity with customer success management platforms (e.g., Gainsight, Catalyst, Totango) and standard project management software (e.g., Jira, Asana). - Technical & AI Curiosity: A strong, demonstrated curiosity for emerging technologies—specifically a comfort level utilizing or experimenting with Generative AI tools to streamline documentation, analyze data sets, or solve configuration challenges. The anticipated base salary range for the role is $95,000 - $115,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested. Office Location This role is classified as Hybrid, based out of our Chicago HQ or Bellevue, WA office. You are expected to be available to work from the office as needed to support in-person collaboration with your team which may include recurring in-office days. ## How We Work At LogicGate, we empower organizations to transform risk into a strategic advantage. As we continue to scale, we are looking for driven, high-performing individuals who are ready to take ownership, raise the bar, and do the best work of their careers. Our culture is built on execution, collaboration, and a shared commitment to excellence. We believe the strongest, most innovative teams are forged by diverse perspectives. We are dedicated to fostering an inclusive environment where differences are celebrated and supported. Global Total Rewards We invest in our people with a comprehensive and competitive rewards package designed to support our team members across the US and the UK: - Compensation & Equity: Competitive base salaries, variable compensation plans, and equity options. - Health & Wellbeing: Comprehensive health, wellness, and lifestyle benefits tailored to your region. - Time Away: Generous paid time off and annual company holidays so you can recharge and return at your best. - Growth & Development: Continuous career advancement through structured mentorship, leadership training, and premium learning platforms. Recognized as a top workplace by Built In, Crain’s Chicago Business, and the Chicago Tribune. ## About LogicGate ## Company Overview - **One-liner**: LogicGate provides a leading AI-powered Governance, Risk, and Compliance (GRC) cloud platform that helps enterprises automate risk management, compliance, and audit processes. - **Entity Type**: Private (funding details not publicly available) - **Headquarters**: Chicago, Illinois, USA - **Founded**: 2015 - **Founders**: Matt Kunkel, Jon Siegler, Dan Campbell ## Core Business - **Primary industry**: Governance, Risk & Compliance (GRC) software; Cybersecurity; Enterprise Risk Management - **Target customers**: Enterprise (B2B) – governance, risk, and compliance professionals, CISOs, audit teams - **Mission or purpose statement**: To empower GRC professionals to limit surprises, strengthen resilience, quantify impact, and make strategic, data-driven decisions that drive business outcomes. ## Products & Services - **Risk Cloud® Platform**: A no-code, graph-database-based GRC platform with 30+ pre-built applications covering risk management, compliance & audit, third-party risk, cyber risk, operational resilience, AI governance, and internal audit. Includes AI features (Spark AI) for automation, risk quantification (Monte Carlo simulations, Open FAIR™), and real-time analytics. - **LogicGate Risk Cloud Quantify®**: A module for quantifying and communicating financial risks. - **Value Realization Tool**: Dashboard to track ROI and value from GRC investments. - **Professional Services**: Implementation, configuration, and strategic advisory from GRC experts. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Annual recurring revenue not publicly disclosed. Recognized as a Leader in The Forrester Wave™: Governance, Risk, And Compliance Platforms (Q2 2026) and Third-Party Risk Management Platforms (Q1 2026), and named a Leader in Gartner® Magic Quadrant™ for GRC Tools. - **Notable Investors/Partners**: Not publicly listed (likely institutional investors; no funding rounds disclosed in available sources). - **Growth Signals**: 25% YoY growth in enterprise customers; 20,000+ workflows automated; 98% task efficiency gain; 96% support satisfaction; 35-day average implementation time; 28 consecutive quarters as a G2 Leader. ## Competitive Advantages - **No-code, graph-database architecture** that enables rapid configuration and integration without custom development. - **AI-native platform** (Spark AI) that automates evidence collection, risk assessments, and reporting. - **Pre-configured, best-practice solutions** aligned to industry standards (e.g., NIST, ISO, SOC 2) for fast time-to-value. - **Consistent analyst recognition** (Forrester Leader, Gartner Leader, G2 Leader) signaling market validation and product maturity. - **Low total cost of ownership** through turnkey applications and automated workflows. ## Strategic Focus - Continue to weave AI deeper into the core platform to automate risk identification, compliance monitoring, and decision support. - Expand enterprise customer base and international presence (e.g., UK office). - Maintain leadership in the GRC market by delivering purpose-built, scalable solutions for complex regulatory environments. ## Why Work Here - **Hybrid workplace**: Most roles are remote within the U.S. (employees in 32 states and 2 countries); some roles require in-office presence in Chicago for specific functions. - **Culture**: Rated as a Chicago Tribune “Top Place to Work.” Emphasizes outcomes-first, flexibility, and employee ownership. 75% of employees believe people from all backgrounds have equal opportunities to succeed. - **Inclusion & Belonging**: Active Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, Women in LogicGate). Paid volunteer hours and company-wide charitable activities. - **Total Rewards**: Competitive, inclusive benefits including health, retirement, and professional development. Annual intern program and partnerships with local universities. - **Engineering culture**: Focus on ownership, impact, and delivering best work; modern tech stack (no-code, graph database, AI). Open roles in back-end, platform engineering, and engineering leadership. ## Sources 1. [logicgate.com](https://www.logicgate.com/company/about-us/) – About Us 2. [logicgate.com](https://www.logicgate.com/) – Main site (platform features, recognition) 3. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/logicgate) – Active job openings 4. [logicgate.com](https://www.logicgate.com/company/careers/) – Careers page (culture, hybrid policy) 5. 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