--- title: 'Implementation Specialist at Hawk' canonical: 'https://feeny.ai/job/implementation-specialist-hawk-munich-sw2kvy8b6cjy' type: 'job' last_seen: '2026-10-18' --- # Implementation Specialist at Hawk - **Company:** Hawk - **Location:** Munich, Germany - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-09 - **Last confirmed live:** 2026-10-18 - **Apply:** https://jobs.ashbyhq.com/hawk/1ae2caf9-9015-4f32-9785-4c173a9ab25f ## Job description ## About Us Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally are using Hawk’s powerful combination of traditional rules and explainable AI to improve the effectiveness of their AML compliance and fraud prevention by identifying more crime while maximizing efficiency by reducing false positives. With our solution, we are playing a vital role in the global fight against Money Laundering, Fraud, or the financing of terrorism. We offer a culture of mutual trust, support and passion – while providing individuals with opportunities to grow professionally and make a difference in the world. ## Your Mission As an Implementation Specialist at Hawk, your responsibility is to transform customer requirements into a functioning solution that helps them achieve their business objectives around transaction monitoring, customer screening and fraud detection, alongside cutting-edge AI technologies. You start with a signed contract and support the customer until go-live. This includes translating policies, regulatory obligations and risk factors into Hawk's setup, data mapping, workflow configuration, UAT support and ensuring that key project timelines and milestones are met. You support our customers in realising true value by detecting more financial crime, allowing investigators to focus on what matters instead of drowning in false positives, and adopting state-of-the-art AI technologies. ## Key Responsibilities - Requirements and needs assessment: gather and analyse the customer's AML, fraud and screening requirements and advise on best-practice configuration. - Configuration: translate policies, screening algorithms, regulatory requirements and risk factors into Hawk's setup, covering rules, screening, customer risk rating and workflows. - Data mapping and integration: lead the technical deployment and integration with the customer's systems, via API or batch mechanisms. - Testing and go-live: support the customer through testing, UAT and sign-off, troubleshoot issues, and support a successful transition to a production environment. - Training and enablement: deliver training to the customer's teams from a functional as well as technical standpoint. - Project management: plan and run the implementation from signature to go-live on time and within scope, with documentation and regular stakeholder updates, combining hands-on work with project leadership. - Primary contact: be the first point of contact for implementation questions and issues. - Collaboration and feedback: work closely with Customer Value Partners for a smooth implementation, and bring actionable customer feedback and gaps to Product, Development and Hawk's GTM organisation. - Document every configuration decision and the reasoning behind it, so the setup holds up when the customer's auditor or regulator asks why a rule was set the way it was. - Manage each implementation task and the implementation success as an outcome you own, as directed by our Customer Value Partner, resulting in activity completion and a go-live on the dates you committed to. ## Your Profile - 6+ years in implementation consulting or solution consulting, with at least 3 of those years hands-on implementing AML, fraud or screening solutions. - Subject matter expertise in AML and compliance. You are familiar with key typologies and patterns, the regulatory expectations behind them, and how monitoring programmes as well as AI get examined. - You can confidently stand in front of an MLRO and discuss and defend a rule set. This is a must-have, not a nice-to-have. - Hands-on data skills: SQL, APIs, CSV and JSON, and data modelling. You're familiar with standardised payment message formats, including SWIFT MT and ISO 20022, SEPA and card data. - Integration literacy. You don't write production code, but you're at home with APIs, JSON payloads, SFTP configurations as well as SSO. - Proven track record of taking complex implementations to go-live on time, ideally several in parallel, with banking customers or other financial institutions. - Stakeholder alignment. You ensure that internal and external parties both have the information they need, keep them aligned and manage expectations. - Able to explain complexity simply. Imagine data models for compliance leads, fraud typologies for data engineers. You do it clearly in writing and in the room, in fluent English. - A degree in computer science, information systems, engineering, finance or a related field, or equivalent practical experience. Bonus - Business-fluent German, for working with our DACH customers. - CAMS (or equivalent) certification, or time spent in a second-line compliance or MLRO team. - Builds constructive relationships with customers and stays calm and under pressure Builder mentality: works independently and brings structure to ambiguity where no established process exists, taking the initiative to define one. - Is a resourceful problem-solver who investigates unknowns and tests system behaviour. Knows when and whom to escalate. - Manages expectations proactively. Flags timeline and scope risks early, quantifies them, offers phased options and aligns Sales and Customer Success. - Handles product gaps transparently. Clarifies the underlying (regulatory) requirement, offers workarounds with their trade-offs, feeds back to Product and doesn't commit to unconfirmed dates . - You use AI tools such as Claude in your daily workflow to speed up mapping, documentation and analysis, and you have opinions about where they help and where they don't. ## About Hawk ## Company Overview - **One-liner**: Hawk provides AI-powered anti-money laundering (AML), fraud prevention, and sanctions screening solutions to help financial institutions detect financial crime more efficiently. - **Entity Type**: Private (Series C, total funding $83.97M) - **Headquarters**: Munich, Germany - **Founded**: 2018 - **Founders**: Wolfgang Berner and Tobias Schweiger ## Core Business - **Primary industry**: Financial crime compliance technology (AML, fraud, sanctions screening) - **Target customers**: B2B – banks, payment firms, neobanks, fintechs, and cryptocurrency companies - **Mission**: “Help financial institutions fight financial crime more effectively and efficiently using AI to detect more suspicious activity and reduce unnecessary alerts.” ## Products & Services - **AML Transaction Monitoring**: AI-driven detection of suspicious transactions, reducing false positives by 70% and investigation time by 62%. - **Screening (Watchlist & Sanctions)**: Comprehensive watchlist screening to block risky clients and sanctioned payments. - **Fraud Prevention**: Real-time fraud blocking across all payment rails and channels. - **FRAML (Fraud & AML Convergence)**: Unified view of financial crime risks to break down data silos and catch 30% more fraudulent customers. - **Modular Platform**: API-first architecture that integrates with existing core banking and data systems; supports SaaS or private cloud deployment; self-serve rule creation. ## Market Standing - **Valuation**: Not publicly available. - **Key Metric**: Total funding $83.97M (Series C of $56.97M raised ~1 year ago). - **Notable Investors**: BlackFin Capital Partners, Picus Capital, Sands Capital, DN Capital, Coalition (and 20+ others). - **Growth Signals**: Recognized as a “Strong Performer” in Forrester Wave™ Anti-Money-Laundering Solutions (Q2 2025); winner of Celent’s Advanced Technology award; named Daniel Marshall as Chief Customer Officer to drive global AI growth; over 200 customers; 30+ nationalities on staff. ## Competitive Advantages - **AI Precision & Explainability**: Fully transparent, auditable machine learning that regulators and teams can understand. - **Reduced False Positives**: 70% fewer false alerts; 62% reduction in AML investigation time; 3–5x more true threats identified. - **Flexible Deployment**: SaaS or private cloud with high-availability design; gradual AI adoption to avoid disruption. - **Self-Serve Rule Setup**: Business users can create and adjust rules without IT or coding support. - **Modular & Scalable**: One contract, multiple solutions; handles growing volumes and new markets. ## Strategic Focus - Scaling globally and deepening AI adoption in financial crime compliance. - Leading the convergence of AML and fraud prevention (FRAML) for mid-market banks and credit unions. - Maintaining transparent AI governance to meet evolving regulatory demands. ## Why Work Here - **Culture**: International team of 30+ nationalities; inclusive environment focused on fighting financial crime together. - **Work Flexibility**: Flexible work location and schedules (remote/hybrid options available). - **Mission-Driven**: Employees are motivated by protecting the financial system; values include “customer trust is our lifeblood” and “win.” - **Awards & Recognition**: Winner of multiple industry awards; recognized by Celent and Forrester. - **Engineering & AI Focus**: Opportunity to work on cutting-edge AI in a real-world, high-impact domain. ## Sources 1. [Hawk Careers](https://hawk.ai/careers) 2. [Hawk Homepage](https://hawk.ai/) 3. [Hawk About Us](https://hawk.ai/about-us) 4. [Hawk Jobs on Ashby](https://jobs.ashbyhq.com/hawk) 5. [CB Insights Company Profile](https://www.cbinsights.com/company/hawkai) ## Other roles at Hawk - [Frontend Engineer - Agentic AI](https://feeny.ai/job/frontend-engineer-agentic-ai-hawk-munich-5exf85g70zhd) — Munich, Germany - [Senior Pre-Sales Consultant](https://feeny.ai/job/senior-pre-sales-consultant-hawk-london-wbg8vawtv95k) — London, United Kingdom - [Implementation Specialist](https://feeny.ai/job/implementation-specialist-hawk-london-cpdjd2hmde5c) — London, United Kingdom - [Chief Information Security Officer (CISO)](https://feeny.ai/job/chief-information-security-officer-ciso-hawk-munich-1k5wxrfcxcg9) — Munich, Germany - [Customer Value Partner, APAC](https://feeny.ai/job/customer-value-partner-apac-hawk-malaysia-5ewhfc9grd9g) — Malaysia - [Customer Value Partner](https://feeny.ai/job/customer-value-partner-hawk-london-gqds9tpgjv8m) — London, United Kingdom - [Global Events Manager (East Coast)](https://feeny.ai/job/global-events-manager-east-coast-hawk-united-states-bmp3g5bxpwea) — United States - [ABM Manager](https://feeny.ai/job/abm-manager-hawk-london-kzg1vkbdw6zx) — London, United Kingdom - [Enterprise Account Director](https://feeny.ai/job/enterprise-account-director-hawk-london-xehvfwgyqmce) — London, United Kingdom - [Head of Demand Generation, US](https://feeny.ai/job/head-of-demand-generation-us-hawk-united-states-745h0gz24pqy) — United States