---
title: 'Implementation Specialist at Nest Veterinary'
canonical: 'https://feeny.ai/job/implementation-specialist-nest-veterinary-remote-5ntg02gsbtc1'
type: 'job'
last_seen: '2026-09-10'
---

# Implementation Specialist at Nest Veterinary

- **Company:** Nest Veterinary
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-08
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/nestveterinary/b048a35c-3873-4cec-9632-83d678bc449c

## Job description

Implementation Specialist (Remote)

Build the System That Launches an Industry Nest Veterinary is on track to 5X this year. We're the category leader in care plan infrastructure for veterinary practices — and every new hospital that joins our network goes live because of the work our Implementation team does. If you love building processes, owning outcomes, and making complex launches look effortless, this role was made for you.

## About Nest Veterinary

Our mission is simple: make pet care accessible to every pet parent. We provide fully-managed, tech-enabled care plan solutions that help veterinary practices increase compliance, drive revenue, and deliver better preventive care — without the administrative burden. We're transforming an industry, and we're doing it with design-forward products and a team that genuinely cares about the outcome.

## The Role

As an Implementation Specialist, you're the engine behind every successful hospital launch. You'll orchestrate the onboarding process from kickoff to go-live — coordinating logistics, validating readiness, and ensuring every technical and operational detail is locked in before launch day. But this role goes beyond project management. You'll also be a key trainer and coach for the practices you onboard, preparing hospital teams to confidently integrate care plans into their daily offerings. You'll work hand-in-hand with Hospital Success Managers to make sure practices don't just go live — they go live ready. At Nest, implementation isn't a back-office function. It's one of the most visible, high-impact roles in the company.

## What You'll Own

Implementation Leadership Own the launch. You'll serve as project lead for new hospital onboarding — driving timelines, managing deliverables, and co-leading rollouts alongside Hospital Success Managers to ensure a seamless, coordinated experience for every practice.

Practice Training & Readiness Prepare hospital teams to succeed with care plans from day one. You'll deliver training sessions that equip veterinary staff with the knowledge, confidence, and workflows they need to successfully introduce care plans as part of their practice offerings — making the transition feel natural, not disruptive.

Logistics & Readiness Coordination Execute the behind-the-scenes work that makes launches run smoothly. You'll manage scheduling, resource allocation, and communication flow; confirm all readiness checkpoints before go-live; and align internal teams, vendors, and hospital staff so nothing falls through the cracks.

Technical Review & Validation Be the checkpoint owner. You'll conduct readiness reviews to verify integrations, configurations, and systems are launch-ready; coordinate with Engineering, clients, and Support on any outstanding requirements; and document all technical and logistical sign-offs for a clean handoff.

Cross-Team Collaboration Your work doesn't end at launch. You'll partner with Hospital Success Managers throughout the onboarding lifecycle, support a smooth transition to the ongoing support team, and bring post-launch insights back to Product, Engineering, and Hospital Success to continuously improve the process.

## What We're Looking For

- 2+ years in SaaS implementation, operations, or project management (veterinary or healthcare experience is a plus)
- Experience training or enabling client-facing teams — you know how to make complex concepts click
- Demonstrated ability to coordinate logistics across multiple stakeholders and keep projects on track
- Epic organizational skills with a track record of meeting deadlines in fast-moving environments
- Excellent communicator — clear and confident with both internal teams and hospital staff
- Familiarity with veterinary practice workflows or healthcare systems is a plus
- Startup experience preferred — you're comfortable building as you go and raising your hand when something could be better
- Familiarity with CRM Database workflows

## Why Nest

- 5X growth trajectory — your work will directly shape how we scale
- High visibility role — every hospital launch has your fingerprints on it
- Mission that matters — more pets getting the preventive care they need because practices are set up to succeed
- Ground-floor opportunity — help define what great implementation looks like at a category-leading company
- Teammates who show up — kind, motivated, and genuinely collaborative

Nest is an equal-opportunity employer. You are welcome at Nest for who you are, no matter where you come from or what you look like. Our platform is for everyone, and so is our workplace. Bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing veterinary health care and help pets live longer, healthier, and happier lives.

## About Nest Veterinary

## Company Overview
- **One-liner**: Nest Veterinary provides a fully-managed pet wellness plan platform for veterinary hospitals, handling billing, compliance, and reporting to generate predictable revenue and improve patient compliance.
- **Entity Type**: Private (Seed & Series A funded)
- **Headquarters**: Portland, Maine, United States
- **Founded**: 2022
- **Founders**: Ishani Gujral (Co-Founder & Co-CEO) and Jacob Davis (Co-Founder & Chief Product Officer)

## Core Business
- **Primary industry/industries**: Veterinary Services, Pet Healthcare Technology, SaaS
- **Target customers**: B2B — veterinary hospitals and multi-location animal hospital groups (enterprise and SMB clinics)
- **Mission or purpose statement**: Make preventative care accessible, strengthen the human-animal bond, and help millions of pets live healthier, happier lives — while making compliance easy for pet parents and effortless for care teams. [nestveterinary.com](https://www.nestveterinary.com/about-us)

## Products & Services
- **Nest Veterinary Platform**: A fully-managed pet wellness plan infrastructure. Includes pet plan design (tailored by species, age, service mix), automated member management (billing, renewals, cancellations), real-time analytics dashboards (revenue, signups, compliance per location), GAAP-compliance reporting (automated revenue recognition), and PIMS integration (syncs automatically with existing practice information management systems). [nestveterinary.com](https://www.nestveterinary.com/)
- **Implementation & Launch Service**: A structured 4-week go-live process (design → setup → training → launch) with a dedicated success manager and marketing assets (in-hospital displays, digital campaigns). [nestveterinary.com](https://www.nestveterinary.com/)

## Market Standing
- **Valuation**: Not disclosed
- **Total Funding**: **$4.1 million** across two rounds:
  - **Seed Round**: $700,000 (December 16, 2024)
  - **Series A**: $3.4 million (October 15, 2025)
- **Key Metric (Revenue)**: Not publicly available (private company)
- **Notable Customers/Partners**: Boston Veterinary (migrated from PIMS-native plans, saw 4X more signups across five hospitals without adding headcount). [nestveterinary.com](https://www.nestveterinary.com/)
- **Growth Signals**:
  - Employee headcount growth of **+144.4% year-over-year** (16 employees as of mid-2026, up from 3 in 2022). [LinkedIn](https://www.linkedin.com/company/nest-vet)
  - Active in **5 countries** (USA, Mexico, UK, India, Brazil).
  - Reports "Thousands of clinics" rely on Nest — demonstrating rapid customer adoption.
  - Claims a **75% increase in patient compliance** and **4X revenue increase** for veterinary hospital clients.

## Competitive Advantages
- **Fully-managed + turnkey**: Nest handles not just software but the entire pet plan design, marketing materials, team training, and compliance/reporting. This removes operational burden from clinic staff.
- **PIMS-agnostic integration**: Syncs automatically with existing practice management systems (no double entry, seamless migration from PIMS-native plans as demonstrated by Boston Veterinary).
- **GAAP-compliance automation**: Built-in revenue recognition that finance teams trust — a significant differentiator for multi-location groups needing regulatory compliance.
- **Hardware & onboarding included**: "Launch in four weeks" with a dedicated success manager, removing typical SaaS adoption friction.
- **Proven results**: Client case studies show material outcomes (4X signups, 75% compliance lift, 76% increase in spend, 33% increase in visits) rather than just feature claims.

## Strategic Focus
- **Scale multi-location adoption**: Targeting larger hospital groups and chains (e.g., Boston Veterinary expansion across 5 hospitals).
- **Deepen platform capabilities**: Likely expanding analytics, compliance automation, and integration breadth.
- **International expansion**: Already operating across 5 countries, suggesting a global go-to-market strategy.
- **Hiring for growth**: Active job postings for Implementation Specialist, Client Account Manager, and Customer Support Team Lead — indicating investment in customer success and onboarding capacity.

## Why Work Here
- **Mission-driven work**: "Everything we build helps pets live longer, healthier lives and supports the healthcare teams who care for them." — direct impact on pet welfare and veterinary care accessibility. [nestveterinary.com](https://www.nestveterinary.com/careers)
- **Remote-first culture**: Fully remote team across the U.S. and Canada, with flexibility, autonomy, and strong collaboration. [nestveterinary.com](https://www.nestveterinary.com/careers)
- **Early-stage impact**: "We’re still early, which means your work shapes the product, culture, and company direction from day one." — opportunity for outsized ownership.
- **People-first values**: Empathy, curiosity, inclusivity emphasized — "Your perspective and experience make our platform and our workplace stronger." [nestveterinary.com](https://www.nestveterinary.com/careers)
- **Modern tech stack**: "We build with a modern stack designed for speed, scalability, and impact so you can focus on solving real problems, not fighting legacy systems."
- **Growth & development**: Encourages professional growth, expanding responsibilities, and cross-functional learning.
- **Rapidly scaling company**: 144% YoY headcount growth signals strong momentum and potential for internal career progression.
- **Offices**: Hybrid workspace in the USA (Portland, ME) with remote employees across multiple countries. [Built In](https://builtin.com/company/nest-veterinary)

## Sources
1. [Nest Veterinary Website](https://www.nestveterinary.com/)
2. [Nest Veterinary Careers Page](https://www.nestveterinary.com/careers)
3. [Nest Veterinary About Page](https://www.nestveterinary.com/about-us)
4. [Built In Nest Veterinary Profile](https://builtin.com/company/nest-veterinary)
5. [LinkedIn Company Page](https://www.linkedin.com/company/nest-vet)

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