---
title: 'Implementation Specialist - Payer Operations at Color Health'
canonical: 'https://feeny.ai/job/implementation-specialist-payer-operations-color-health-south-san-francisco-c55nq69khq3c'
type: 'job'
last_seen: '2026-10-18'
---

# Implementation Specialist - Payer Operations at Color Health

- **Company:** Color Health
- **Location:** South San Francisco, CA
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-10-18
- **Apply:** https://jobs.ashbyhq.com/color-health/8179a89c-8c62-4caf-84b1-f9f2b95a09f6

## Job description

Color is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. In addition to personalized direct medical care, our services include cancer genetics risk assessment, nutrition, mental health support and at-home cancer screening diagnostics. Using technology-driven, patient-centric solutions, Color is transforming how employers, unions, health plans, and governments address cancer. Color’s goal is to close critical cancer care gaps, improve cancer outcomes, and guide patients with empathy through their healthcare journeys. Apply to join Color and do the most meaningful work of your career. If you are not sure that you’re 100% qualified but are up for the challenge - we want you to apply!

## About the Role

The Implementation Specialist, Payer Operations owns the day-to-day execution of billing implementations with Color's payer and client partners. You do not need to arrive as a billing or claims expert. We're looking for someone who is an exceptional operator: someone who can learn complex processes quickly, manage multiple implementations at once, identify and unblock problems, work effectively across teams, and continuously improve how implementations are run. You will gain fluency in Color's billing model and standard payer implementation process, and collaborate closely with our Revenue Cycle Management, Product, and Engineering teams whenever deeper billing or technical expertise is needed. This role sits at the intersection of Customer Success, Revenue Cycle Management, Product, Operations, and external payer partners. Success requires strong ownership, structured problem solving, persistence, strong relationship management, and the ability to create workable solutions within real-world operational constraints.

## Responsibilities

- Own payer billing implementations from initial discovery through system configuration, testing, launch, and stabilization, driving milestones and open issues through coach, gather requirements, answer questions, and coordinate next steps across internal and external stakeholders.
- Manage a portfolio of concurrent implementations, proactively identifying risks, dependencies, missing information, and stalled work before they affect launch timelines.
- Investigate implementation and claims issues, gather the information needed to narrow the problem, independently resolve issues within your scope, and effectively engage RCM, Product, or other subject-matter experts when deeper expertise is required.
- Partner closely with Customer Success, RCM, Product, and Operations to resolve implementation issues, improve handoffs, and ensure internal and external stakeholders stay aligned.
- Identify recurring implementation problems and design practical process improvements, controls, documentation, tooling, or automation that prevent those problems from recurring.
- Develop and improve implementation playbooks, trackers, SOPs, and reporting to support a growing portfolio of payer implementations.
- Learn Color's claims and payer workflows and progressively build the domain expertise needed to independently manage standard payer implementations.
- Track billing implementation KPIs (% launched on time, implementation TATs)
- Analyze billing workflows to identify opportunities for improvement, automation and process optimization.
- Serve as a primary day-to-day partner to payer and client stakeholders, building strong working relationships and creating alignment throughout the implementation lifecycle.
- Lead payer and client implementation discussions, and clearly communicate Color's standard approach.

## Qualifications

- 3+ years of experience in implementation, operations, client delivery, program/project management, consulting, healthcare operations, or a similar role.
- Demonstrated ability to independently drive complex projects with multiple internal and external stakeholders.
- Strong relationship-management and communication skills, with the ability to build trust with external partners and work effectively across internal teams.
- Strong problem-solving skills and experience investigating ambiguous operational problems and driving them to resolution.
- Experience identifying inefficient or unreliable processes and implementing improvements that made them more scalable or effective.
- Excellent project management and organizational skills, including managing multiple concurrent workstreams and competing deadlines.
- Comfort leading external meetings, asking detailed questions, working through disagreement or ambiguity, and maintaining productive relationships during difficult implementations.
- Ability to influence and drive accountability across teams without direct authority.
- High learning agility and comfort becoming proficient in unfamiliar technical or operational subject areas.

Nice to haves:

- Understanding of CPT/HCPCS codes, payer credentialing, and claim lifecycle management.
- Experience managing implementations with ASOs/TPAs or health plan partnerships

What We Offer:

- 💰 Competitive salary
- ✨ Comprehensive medical, dental, vision, life, and disability benefits
- 📈 401k match
- 📝 Monthly phone and wifi stipend for employees, annual ergonomic stipend
- 🏝 Generous vacation policy, paid holidays and company-wide recharge days
- 🍼 Equal paid parental leave for birthing and non-birthing parents
- Free cancer screening and prevention resources for employees and their adult dependents

Base Salary Range: $88,000 - $108,000/year The actual base pay is dependent upon many factors, such as: work experience, market data, skills, geographic location, and business need. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity and benefits. Color prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Color conforms to the spirit as well as to the letter of all applicable laws and regulations. We are also committed to providing reasonable accommodations for qualified applicants with disabilities in our recruitment process.

## About Color Health

## Company Overview
- **One-liner**: Color Health operates the only nationwide, oncologist-led Virtual Cancer Clinic, delivering high-quality, technology-enabled cancer care from prevention through survivorship.
- **Entity Type**: Private (funding stage not disclosed in available sources)
- **Headquarters**: South San Francisco, California, USA
- **Founded**: 2015
- **Founders**: Othman Laraki (CEO)

## Core Business
- **Primary industry**: Healthcare – cancer care, virtual clinical services, genetic testing, and population health management.
- **Target customers**: B2B – employers, unions, health plans, and public sector organizations; also serves individual patients through these partnerships.
- **Mission**: To expand access to high-quality, equitable cancer care by combining oncologist-led clinical care with technology and AI, improving outcomes and controlling costs.

## Products & Services
- **Virtual Cancer Clinic**: A comprehensive, ASCO Certified virtual center of excellence covering the full cancer journey. Services include:
  - **Prevention, Early Detection & Diagnosis**: At-home cancer screening and genetic testing, risk identification, fast clinical follow-up on abnormal results.
  - **Planning & Active Treatment**: Oncologist-led care team (board-certified oncologists) that reviews diagnoses, collaborates with local treating providers, and manages symptoms 24/7.
  - **Survivorship Care & Return to Work**: Monitoring for recurrence, long-term health support, and assistance with returning to work after treatment.
- **Genetic Testing (legacy)**: Originally launched in 2015 with affordable, comprehensive genetic testing for cancer risk (BRCA1/2, etc.), including genetic counseling and at-home sample collection.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company).
- **Key Metric**: Serves over 2,000 patients through its Virtual Cancer Clinic; has delivered more than 7 million healthcare interventions and supported over 26 million individuals across partner organizations (employer, health plan, union, public sector).
- **Notable Investors/Partners**: 
  - American Cancer Society (joint cancer screening and prevention program, launched 2023)
  - National Institutes of Health (NIH) – funded Color as one of three genome centers for the All of Us Research Program (in partnership with Broad Institute of MIT and Harvard)
  - ASCO (American Society of Clinical Oncology) – certified the Virtual Cancer Clinic
- **Growth Signals**: 
  - Achieved ASCO Certification (2025), validating quality standards equivalent to top cancer centers.
  - Expanded from genetic testing to a full virtual cancer clinic model, now licensed in all 50 states.
  - Partnerships with major employers and health plans driving adoption.

## Competitive Advantages
- **Nationwide virtual model**: The only oncologist-led Virtual Cancer Clinic operating across all 50 states, breaking geographic barriers to specialized cancer care.
- **ASCO Certification**: Meets rigorous quality and safety standards, independently validating a technology-enabled care model.
- **Speed and direct clinical care**: Faster diagnosis (66% faster diagnosis cited), 100% follow-up on abnormal results, and oncologist-led care (not just navigation) with 24/7 access.
- **Integrated continuum**: Covers the entire cancer journey from screening to survivorship, reducing fragmentation and improving outcomes (2.8:1 ROI reported, $23,000 saved per patient, $6,000 saved per survivor).
- **Technology and AI backbone**: Combines clinical expertise with advanced lab automation (CAP-accredited, CLIA-certified), AI, and population-scale data.

## Strategic Focus
- Deepening the virtual cancer clinic model to improve outcomes and reduce costs for employer, health plan, and public sector populations.
- Expanding partnerships with large organizations to close cancer care gaps and drive early detection.
- Leveraging AI and technology to accelerate diagnosis, streamline care coordination, and scale clinical capacity.
- Continuing to build out survivorship and return-to-work services as a differentiator.

## Why Work Here
- **Mission-driven culture**: “Do your life’s most meaningful work” – employees directly impact cancer patients’ lives across detection, treatment, and survivorship.
- **Remote & hybrid flexibility**: Many roles are remote (USA); some positions are hybrid in South San Francisco. The company values adaptability and resourcefulness.
- **Interdisciplinary environment**: Engineering, design, science, and clinical expertise collaborate on every step of the care journey.
- **Growth opportunity**: As a fast-growing private company with a proven model and national reach, employees can shape the future of cancer care.
- **Notable perks**: Not explicitly listed, but the focus on employee impact and flexibility suggests a supportive, modern work environment.

## Sources
1. [Color Health Home](https://www.color.com/)
2. [Color Health About Us](https://www.color.com/about-us)
3. [Color Health Careers](https://www.color.com/careers)
4. [Color Health Leadership](https://www.color.com/leadership/)
5. [Color Health Talent Pool (Lever)](https://jobs.lever.co/color/8d9c106b-4dc9-4af3-a64b-b0633c034781)

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