---
title: 'Implementation Specialist at Peek'
canonical: 'https://feeny.ai/job/implementation-specialist-peek-mexico-city-7szxd9gfjq8c'
type: 'job'
last_seen: '2026-09-04'
---

# Implementation Specialist at Peek

- **Company:** Peek
- **Location:** Mexico City, Mexico
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-17
- **Last confirmed live:** 2026-09-04
- **Apply:** https://jobs.ashbyhq.com/peek/5962ccff-8f53-4d4b-b55a-eefa9e60474f

## Job description

Peek is the operating system powering the experiences industry - from museums and attractions to tours and activities. With over $7B in bookings, Peek’s AI-powered platform has helped thousands of merchants to increase revenues, save time, and deliver seamless guest experiences. Customers include MoMA, Whitney Museum, Seattle Aquarium, Bryant Park & Looping Group. The company has raised over $150 million from institutional investors Westcap, Goldman Sachs, and SpringCoast Partners. Learn more at www.peek.com http://www.peek.com.

As a remote-first company recognized by Forbes as one of America's Best Startup Employers and by Built In as a 2025 and 2026 Best Place to Work, we are a global team of "Peeksters" who "Obsess Over Our Customers," "Accomplish Big Things," "Collaborate With Purpose," and "Get Better Every Day.

You will be an integral part of our new partner onboarding process. In this role, you will be building the Pro accounts to be used by our new Partners who are going through the onboarding process.

## ROLE SPECIFICS

- Work alongside the Onboarding Specialist to implement new partners to Peek Pro accounts
- Manage a pipeline of new partner build requests using a combination of tools and resources
- Install Peek Pro account booking buttons on new partners’ websites through various CMS platforms
- Work multi-functionally with Sales, Product, Engineering, and Operations; data entry, simple coding, and website management daily

## SKILLS YOU NEED FOR SUCCESS

- Task-oriented
- Can manage a high volume of tasks with varying priorities
- Can switch from task to task with short notice and maintain a high level of productivity
- Love solving puzzles and finding creative ways to do things
- Enjoy working on something new every day
- Basic level HTML, CSS, JavaScript.

## NICE TO HAVE SKILLS

- Basic knowledge of AI Systems
- Prior experience with WordPress, Squarespace, Wix, or Weebly
- Experience with Salesforce.
- Business-level English and Spanish language skills

Peek Travel Inc. is an equal-opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status.

If you are unable to apply due to incompatible assistive technology or a disability, please contact us at talent@peek.com.  We will make every effort to respond to your request for disability assistance as soon as possible.

## About Peek

## Company Overview
- **One-liner**: Peek is the operating system and marketplace for the experiences industry, providing booking software and a consumer marketplace for tours, activities, museums, and attractions.
- **Entity Type**: Private (Series D, last raised $70M in May 2026)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2011
- **Founders**: Ruzwana Bashir (CEO) and Oskar Bruening (CTO)

## Core Business
- **Primary industry**: Travel and leisure technology; experiences industry (tours, activities, attractions, museums)
- **Target customers**: B2B (experience operators, museums, theme parks, cultural institutions) and B2C (consumers booking activities)
- **Mission**: To empower operators to deliver extraordinary experiences and make travel planning enjoyable for consumers.

## Products & Services
- **Peek Platform (Software)**: A comprehensive SaaS operating system for experience providers, including reservation management, payments, marketing, reporting, reviews, and AI-powered tools. Powers over $7 billion in bookings.
- **Peek Marketplace**: A consumer-facing marketplace with over 300,000 things to do and 3 million verified reviews, allowing travelers to discover and book activities.
- **Peek Copilot**: An integrated AI platform that includes Dynamic Pricing (delivering 5–20% revenue growth for operators), fraud detection, data analysis, and hundreds of AI agents working behind the scenes.
- **Acquired Products**: ACME Ticketing (ticketing infrastructure, memberships, donations for cultural institutions) and Connect&GO (all-in-one attraction management with RFID technology).

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Over $7 billion in total bookings processed; total funding raised $193.55M
- **Notable Investors/Partners**: Springcoast Partners (lead in Series D), WestCap, Goldman Sachs Alternatives, Eric Schmidt (Innovation Endeavors), Jack Dorsey, David Bonderman, Paul English (Kayak founder), SV Angel, CAA
- **Growth Signals**: Raised $70M Series D in May 2026; acquired ACME Ticketing and Connect&GO to expand into museums and attractions; named a Challenger by analysts alongside Airbnb, Expedia, and Klook; won Arival’s 2024 Industry Innovation Award; honored with Built In’s 2025 “Best Place to Work” award.

## Competitive Advantages
- **Comprehensive tech stack**: End-to-end platform covering booking, payments, marketing, AI, and on-site operations – unlike fragmented competitors.
- **AI-first approach**: Hundreds of AI agents working 24/7 for dynamic pricing, fraud detection, and operational automation; early mover in AI for the experiences industry.
- **Scale and network**: Over 150 million consumers reached, 300,000 things to do, and thousands of merchants including iconic institutions like MoMA, Whitney Museum, Seattle Aquarium, and Bryant Park.
- **Deep integrations**: Acquisitions of ACME and Connect&GO provide specialized capabilities for ticketing, memberships, and RFID – creating a moat in the museum/attractions segment.

## Strategic Focus
- **AI acceleration**: Doubling down on AI to digitize the experiences industry, with 40% of operators still lacking online booking tools.
- **Market expansion**: Moving beyond tours/activities into museums, theme parks, and cultural attractions through acquisitions and product development.
- **Direct demand enablement**: Helping operators build direct relationships with customers via AI, video platforms, and influencers (TikTok, Instagram).

## Why Work Here
- **Remote-first culture**: Peek is a remote-first company, empowering employees to work from anywhere with a remote work stipend and robust tech stack.
- **Recognized culture**: Named a 2025 “Best Place to Work” by Built In; strong emphasis on collaboration, customer obsession, and continuous improvement.
- **Comprehensive benefits**: Competitive compensation and equity, generous PTO, paid parental leave, 401(k), wellness discounts, mental health subscription, FSA/HSA, and employee assistance programs.
- **Engineering culture**: Engineers leverage cutting-edge languages and tech stacks; monthly no-internal-meeting days; internal mobility opportunities; social committees and ERGs.
- **Growth trajectory**: High-growth company with recent $70M funding and acquisitions, offering employees the chance to work on AI-powered products shaping a $330B industry.

## Sources
1. [peek.com](https://www.peek.com/)
2. [careers.peek.com](https://careers.peek.com/)
3. [cbinsights.com](https://www.cbinsights.com/company/peek-travel)
4. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/peek)

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